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1
operations advisor
job vacancies in D03 Queenstown, Tiong Bahru
https://jobstore.com.sg/trace/5575581
Autosprint Pte. Ltd.
Motor Service Advisor
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
5 months ago
Job Objectives Attend to requests from customers for repair and maintenance jobs Make professional and appropriate repair recommendations to cust..
Job Objectives
Attend to requests from customers for repair and maintenance jobs
Make professional and appropriate repair recommendations to customers
Job Description
Handle customers for vehicle servicing and repairs
Conduct check on vehicles both when vehicles check-in and check-out of the workshop to ensure job is done properly
Communicate estimated job completion to customers and provide regular updates and follow ups through till job completion
Provide professional advice to customers on vehicle servicing, repairs and maintenance matters
Prepare and issue repair work order and invoices to customers
Recommend suitable products and packages to customers
Ensure overall customer satisfaction with aftersales service
Shifting of vehicles
Submit warranty claims and follow up on warranty claims submission on a timely basis.
Other duties as and when assigned
Requirements
Minimum 2 years in Automotive industry in similar capacity
Computer literate and proficient in Microsoft Excel & Microsoft Word
Team player, proactive and meticulous
Good communication skills
Good technical knowledge in automobiles
Class 3 driving license
Official account of Jobstore.
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