Total 9 tech support job vacancies in d02 anson tanjong pagar

Location: Central, Singapore
Employment Type: Full-time
Package: SGD 6 – 7K/month + Bonus

Company Overview
A leading organization in the field of Cyber Security Technologies is seeking a skilled IT Service Desk Analyst to enhance its IT service and support team in Singapore.

Position Summary
An exciting opportunity has opened for an IT Service Desk Analyst in Singapore. This role involves providing IT support for the APJ region, focusing on desktop and laptop systems, applications, mobile devices, and related technologies. Responsibilities include handling user inquiries, managing end-user assets, onboarding new hires (both locally and remotely), creating user and email accounts, and imaging and deploying computers. The ideal candidate will excel in a fast-paced environment, demonstrating strong communication skills and a commitment to excellent customer service. Organizational skills and the ability to manage multiple tasks are essential.

Key Responsibilities:

• Monitor, maintain, and troubleshoot computer systems and network issues.
• Process support tickets efficiently within established SLAs while ensuring high customer satisfaction.
• Install and configure laptops, printers, phones, operating systems, applications, and other necessary equipment.
• Image computers according to specifications using SCCM/JAMF/MDM.
• Maintain Active Directory.
• Provide support for Office 365 and corporate software.
• Assist in deploying new applications and hardware.
• Repair and support equipment as needed.
• Act as the security liaison in the Singapore office, ensuring compliance with security policies.
• Take on additional tasks and projects as required.

Qualifications:

• 5 to 8 years of experience in a helpdesk support role with strong troubleshooting skills.
• Solid knowledge of Microsoft Windows OS, Microsoft Office suite, Mac OS, and Mac management.
• Experience with Active Directory management and Exchange administration (including email accounts).
• Strong relationship management skills with stakeholders across the APJ region.
• Ability to handle support requests alongside other priorities.
• Team player with a collaborative spirit in a regional and global context.
• Ability to work independently in a fast-paced environment.

This position is perfect for individuals looking to make an impact in a supportive team environment while contributing to important IT initiatives.

If you are interested in the opportunity, kindly apply with your updated CV.

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Location: Central, Singapore
Employment Type: Full-time
Package: SGD 6 – 7K/month + Bonus

Company Overview
A leading organization in the field of Cyber Security Technologies is seeking a skilled IT Technician and Support Specialist to enhance its IT service and support team in Singapore.

Position Summary
The IT Technician and Support Specialist will be responsible for delivering comprehensive IT support across the APJ region. This role involves providing first-line assistance for desktop and laptop systems, applications, mobile devices, and other related technologies. Key responsibilities include responding to user inquiries, managing end-user assets, setting up accounts for new employees (both local and remote), and deploying computers along with necessary system access.

Key Responsibilities:

• Monitor, maintain, and troubleshoot computer systems and network issues.
• Address support tickets promptly while ensuring high levels of customer satisfaction within established service level agreements (SLAs).
• Install and configure laptops, printers, phones, operating systems, applications, and other essential equipment.
• Image computers according to specifications using tools such as SCCM/JAMF/MDM.
• Maintain Active Directory and provide support for Office 365 and corporate software.
• Assist in the deployment of new applications and hardware.
• Repair and provide support for equipment as needed.
• Act as the security liaison for the local office, ensuring adherence to security guidelines and policies.
• Undertake additional tasks and projects as required.

Qualifications:

• 5 to 8 years of experience in a helpdesk support role with a strong troubleshooting aptitude.
• Proficient in Microsoft Windows operating systems, Microsoft Office products, Mac OS, and Mac management.
• Experience with Active Directory and Exchange administration (including email accounts, distribution lists, shared mailboxes).
• Strong relationship management skills with stakeholders across the APJ region.
• Proven ability to handle support requests effectively while prioritizing tasks.
• Team-oriented approach within both regional and global contexts.
• Ability to work independently in a dynamic environment with flexible hours.
• Chinese speaking skills will be a bonus for internal & external communications and engagement

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Role Overview:
A dedicated First Line Support Specialist to join our Fund Services team, focusing on the cloud based blockchain FundsDLT platform. This position is crucial in delivering exceptional support across APAC, ensuring adherence to the highest business standards. Overseeing platform monitoring, support operational tasks, and engage in testing activities.

Key Responsibilities:

Application Support

• Monitoring and Investigation: The role involves monitoring the FundsDLT platform and investigating issues, which are typical responsibilities of an application support specialist.
• Customer Service and Support: Providing customer services and support aligns with application support functions, focusing on resolving user issues and ensuring smooth platform operation.
• Testing Activities: Participation in testing activities to ensure the platform's functionality and reliability is a key aspect of application support.

Operational Support

• Operational Activities: Supporting operational activities, managing exceptions, and day-to-day operations are core operational support tasks.
• Platform Maintenance: Assisting in the design, implementation, and maintenance of the platform involves both application and operational support.
• Reporting and Training: Preparing reports and conducting training sessions for staff are operational support functions aimed at maintaining high service standards and operational efficiency.

Qualifications and Skills:

• Degree (Bachelor / Advanced degrees, eg. Masters +) in computer science, engineering or related disciplines
• Relevant experience in Singapore / Hong Kong at financial services / banks / FinTech / Financial Market Infrastructure Providers; preferably from a cloud environment
• Enthusiastic about technology with a work/academic foundation in latest solutions and tools:
  • Familiarity with DevOps tools and technologies such as Jenkins, Docker, and Kubernetes.
  • Proficiency in scripting languages like Python, Bash, or Ruby.
  • Knowledge of cloud platforms including Azure and Google Cloud.
  • Experience with Continuous Integration and Continuous Deployment processes.
  • Understanding of infrastructure as code tools like Terraform.
  • Proficiency with version control systems such as Gitlab.
  • Experience with system monitoring tools.
  • Knowledge of networking protocols and principles.
  • Competence in database management and SQL, Elasticsearch.
  • Understanding of Kubernetes architecture and its core components.
• Strong problem-solving abilities and a collaborative mindset.
• Capable of managing complex processes: understanding, documenting, resolving, and improving.
• Analytical and logical thinking with a good sense of judgment and curiosity.
• Team player who can work independently on complex projects.
• Will thrive working in an international and diverse team environment; Strong communication skills and independent working attitude

If you are interested in the above job, please send you updated CV to Shannagh Wu at [email protected]


Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

The Company is a leading global technology and engineering powerhouse, specializing in innovative solutions across public & private sectors. This role offers the opportunity to be at the forefront of AI innovation in the public sector. You'll work on projects that have a tangible impact on society, collaborating with brilliant minds in a cutting-edge environment.

Innovative AI (Artificial Intelligence) Solutions Architect Wanted
Are you passionate about leveraging AI to transform public services? We're looking for a visionary AI Solutions Architect to lead our efforts in developing advanced artificial intelligence solutions for government and public sector clients.

Your Mission:

• Design and implement cutting-edge AI/ML systems to address complex public sector challenges
• Spearhead the development of MVPs and integration of Generative AI into our product ecosystem
• Lead by example, writing code and solving intricate technical problems alongside your team
• Drive the adoption of AI Ops best practices and emerging technologies
• Identify AI opportunities and communicate strategies to stakeholders at all levels

Your Expertise:

• Master's or Ph.D. in Computer Science, AI, Machine Learning, or related field
• 5-10 years of experience with background in AI development / AI solution architect or related field
• Hands-on experience developing and scaling AI solutions in enterprise environments
• Deep expertise in machine learning, deep learning, NLP, and Generative AI (GenAI)
• Proficiency in production-level Python and frameworks such as PyTorch
• Extensive knowledge of CI/CD practices, RPA, version control, and big data technologies
• Experience integrating AI solutions into product development cycles
• Proven ability to work with large datasets and connect multiple systems (e.g., monitoring, alerts, reporting, DB and ML pipelines)
• Strong problem-solving skills and the ability to translate business needs into AI/ML solutions
• Demonstrated capacity to scope complex projects, identify issues proactively, and drive initiatives to completion
• Excellent communication and interpersonal skills

Bonus Skills:

• Familiarity with Multimodal LLMs, Speech-to-Text, Text-to-Speech, and Computer Vision
• Advanced Model Fine-Tuning experience

If you are equipped with relevant experience and interested in the above or other AI / ML / LLM job opportunities, please don’t hesitate to send your updated CV to Shannagh Wu at [email protected]

*Due to large volume of applications, only shortlisted candidates will be contacted. Your understanding and patience is appreciated.*

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

The Role:
My Client is a leading Technology and Healthcare firm, and we are looking for an Operational Risk Manager to join the team in Singapore. We are looking for Operational Risk candidates who are keen to build their career in a startup environment and to influence and spearhead new Operational Risk policies in the Firm.

Responsibilities:

• Develops and maintains Compliance and Operational Risk policies and provide oversight of all Regulatory and Operational Risk policies
• Ensure regulatory and operational risk requirements are appropriately addressed, inclusive of conduct risk as applicable
• Mitigate any gaps within the business and to ensure the business is in line with Compliance and Operational Risk guidelines
• Conduct annual risk and compliance assessments and reporting to the board of directors
• Create a robust Risk and Compliance culture in the business

Requirements:

• A bachelors degree in a reputable university
• 7 to 15 years of experience in an Operational Risk / Enterprise Risk role
• Ideally in a Financial Services / Technology / Healthcare related area
• Ability to work in a startup environment.
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

• Location: Singapore / Hong Kong / Dubai
• Relocation support provided if you are interested in relocating to Dubai
• SGD 11-14K / HKD 62-81K / AED 29-38K
• Passionate in security risk and security audit in Web3 / Fin-tech / Wallets / Crypto / Blockchain Technologies
• Bilingual capabilities in English and Chinese (Mandarin) will be a plus as you will liaise with English and Chinese speaking stakeholders.

Responsibilities:

• Conduct thorough security audits for web3 wallets, focusing primarily on Java code, to identify potential risks related to business requirements and technology implementation schemes. Provide actionable solutions and facilitate their implementation.
• Analyze the characteristics of new blockchain networks, gaining deep insights into potential risks during the integration process and advocating for risk mitigation strategies within code implementation.
• Actively contribute to the research and development efforts of the entire Product R&D team, ensuring the adherence to Secure Development Lifecycle (SDL) practices.

Requirements:

• Proficient in relevant application security and blockchain security concepts, with a comprehensive understanding of common security vulnerabilities, including their internal principles, exploitation methods, and mitigation strategies.
• Experience in security auditing, with a strong emphasis on Java or other programming languages. Experience in leading or participating in SDL implementation is preferred.
• Thorough understanding of the blockchain industry and its technologies, including common security risks and the operational principles of mainstream chains such as BTC and ETH.
• Familiarity with widely-used encryption, decryption, and signature algorithms, particularly those employed in web3 wallets (e.g., ECDSA, ED25519, RSA, AES, SSS).
• Background in penetration testing and proficiency in mainstream attack methodologies.
• Demonstrated passion for emerging blockchain technology, with a proactive attitude towards self-driven learning and understanding.
• Bilingual capabilities in English and Chinese (Mandarin) will be a plus as you will liaise with English and Chinese speaking stakeholders.

If you are interested in the above position or other cyber / information security position, please kindly send your updated CV to Shannagh Wu at [email protected]
*Due to high volume of applications, only shortlisted applicants will be contacted.*

Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

• IAM tools management, engineering, and support (Level 2)
• Friendly and stable team environment
• Familiarity of Oracle Identity Governance (OIG) will be a plus

Responsibilities:

• Lead IAM support team in managing the identity access management tools and technology
• Holistic correlation across systems to resolve underlying IAM issues and risks; risk assessments to identify and mitigate potential security risks in RBAC implementations.
• Fostering collaboration with key stakeholders, including Level 1 & 3 teams, stakeholders in broad security division, applications, infrastructure, business operations etc.
• Address audit queries, evaluate support model effectiveness, and proactively resolve system issues.
• Provide standby support for emergencies and collaborate on standard recovery processes – in case of critical incidents
• Review deployment guides, manage deployment calendars, and ensure timely security updates and product patches
• Supervise on BI reports, automation scripts implementation
• Address audit queries, evaluate support model effectiveness, and proactively resolve system issues.

Requirements:

• 8+ years IAM (Identity and Access Management), Information Security experience
• Hands-on experience with RBAC and SOD (Segregation of Duty) implementation.
• Strong knowledge in Oracle Identity Governance will be a plus
• Proficient in Java, Python, or similar languages for automation (security engineering).
• Project management experience and knowledge of relevant technologies.

If you are interested in the above position or other cyber / information security position, please kindly send your updated CV to Shannagh Wu at [email protected]

*Due to high volume of applications, only shortlisted applicants will be contacted.*

Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

About EBC

Ethos BeathChapman (EBC) is a global group of executive search experts in Australia, Asia and EMEA, with a broader network beyond. We connect exceptional people to exceptional companies. In Asia, our multidisciplinary expertise covers specialised functions across Banking & Financial Services, Accounting & Finance, Technology, Legal & Compliance, Industrial, Life Science, Supply Chain and Procurement, Consumer & Healthcare recruitment markets, among others. Part of Will, EBC has ten offices worldwide in Australia, Singapore, Hong Kong, Japan, China, Philippines, Netherlands and the UK.

The Role

We are looking for a senior and capable individual to lead our high-calibre Talent Engagement Team (TET) and Sourcing Excellence Team’s (SET) within our Enablement Office. This role will be regional in scope giving you the opportunity to travel across all our offices in Asia. This person would be able to sit in either Singapore, Hong Kong, or the Philippines.

The TET and SET were conceived to add market leading candidate support for our Consultants and is therefore crucial part of our business. The TET and SET’s key strengths include uncovering hard-to-find candidates, candidate research and building shortlists, market mapping, retainer delivery and possessing in-depth market expertise. TET focuses around more senior, technical and retained/exclusive roles and are heavily involved with candidate interaction.

The Head of Research and Consultant Support will play a pivotal role across three main areas:

1. Technology & Process Improvement

• Take the initiative to understand EBCs technology stack and general operating environment as it pertains to the TET
• Proactively seek to create efficiencies, better ways-of-working and automations within the TET function
• Take a lead to manage existing ongoing projects through current phases and ultimately, successful completion
• Influence a generalised adoption of ATS and CRM systems, data driven work styles, and a culture of continuous improvement

2. Leadership & Training

• Effectively manage and lead a team of 25+ talent engagement and sourcing/delivery experts across APAC
• Discuss and identify individual target areas of development and drive consistent performance
• Develop and implement learning and development strategies for the overall development and continuous upskilling of the team
• Build collaborative relationships with key stakeholders and be persistent in delivering world-class sourcing capabilities

3. Sourcing Support & Execution

• Successful execution on complex and senior-level mandates and searches via strategic and multi-channel sourcing methodologies
• Mastery of sourcing technologies such as Robotic Process Automation and AI tools
• Contribution to the development and implementation of candidate initiatives such as newsletters, marketing campaigns and sourcing strategies

Experience and Qualifications

• A degree in business, information systems or a related discipline
• Minimum of 5 -10+ years of experience in recruitment or corporate talent acquisition.
• Minimum 3+ years of leading a recruitment or corporate talent acquisition team.
• Prior experience sourcing and qualifying senior candidates for a variety of roles
• Prior experience in business analysis, data, change management, or process improvement preferred but not a must
• Passion and drive to be a subject matter expert with the latest technologies concerning the headhunting and talent management industry
• High organisation skills with ability to hit deadlines and work to timelines
• Strong problem-solving skill
• Excellent communication skills to influence and work with stakeholders of all levels and backgrounds
• Understanding data / market insights where data insights and decision making is the norm

What is in it for you?

• Highly competitive base salary (SGD 8-10k per month) + commission + additional bonuses
• Flexible Work Arrangement – (Including 1 week work from anywhere)
• Luxury Incentive Trips
• Health and Dental Insurance
• Gym Membership
• Mature and autonomous culture

This is what your career at EBC could look like: www.ethosbc.com/careers

www.ethosbc.com | www.linkedin.com/company/ethos-corporation| #BeExceptional

BeathChapman (Pte. Ltd.)

EA Licence No. 16S8112

About EBC

Ethos BeathChapman (EBC) is a global group of executive search experts in Australia, Asia and EMEA, with a broader network beyond. We connect exceptional people to exceptional companies. In Asia, our multidisciplinary expertise covers specialised functions across Banking & Financial Services, Accounting & Finance, Technology, Legal & Compliance, Industrial, Life Science, Supply Chain and Procurement, Consumer & Healthcare recruitment markets, among others. Part of Will, EBC has ten offices worldwide in Australia, Singapore, Hong Kong, Japan, China, Philippines, Netherlands and the UK.

The Role

We are looking for a senior and capable individual to lead our high-calibre Talent Engagement Team (TET) and Sourcing Excellence Team’s (SET) within our Enablement Office. This role will be regional in scope giving you the opportunity to travel across all our offices in Asia. This person would be able to sit in either Singapore, Hong Kong, or the Philippines.

The TET and SET were conceived to add market leading candidate support for our Consultants and is therefore crucial part of our business. The TET and SET’s key strengths include uncovering hard-to-find candidates, candidate research and building shortlists, market mapping, retainer delivery and possessing in-depth market expertise. TET focuses around more senior, technical and retained/exclusive roles and are heavily involved with candidate interaction.

The Head of Research and Consultant Support will play a pivotal role across three main areas:

1. Technology & Process Improvement

• Take the initiative to understand EBCs technology stack and general operating environment as it pertains to the TET
• Proactively seek to create efficiencies, better ways-of-working and automations within the TET function
• Take a lead to manage existing ongoing projects through current phases and ultimately, successful completion
• Influence a generalised adoption of ATS and CRM systems, data driven work styles, and a culture of continuous improvement

2. Leadership & Training

• Effectively manage and lead a team of 25+ talent engagement and sourcing/delivery experts across APAC
• Discuss and identify individual target areas of development and drive consistent performance
• Develop and implement learning and development strategies for the overall development and continuous upskilling of the team
• Build collaborative relationships with key stakeholders and be persistent in delivering world-class sourcing capabilities

3. Sourcing Support & Execution

• Successful execution on complex and senior-level mandates and searches via strategic and multi-channel sourcing methodologies
• Mastery of sourcing technologies such as Robotic Process Automation and AI tools
• Contribution to the development and implementation of candidate initiatives such as newsletters, marketing campaigns and sourcing strategies

Experience and Qualifications

• A degree in business, information systems or a related discipline
• Minimum of 5 -10+ years of experience in recruitment or corporate talent acquisition.
• Minimum 3+ years of leading a recruitment or corporate talent acquisition team.
• Prior experience sourcing and qualifying senior candidates for a variety of roles
• Prior experience in business analysis, data, change management, or process improvement preferred but not a must
• Passion and drive to be a subject matter expert with the latest technologies concerning the headhunting and talent management industry
• High organisation skills with ability to hit deadlines and work to timelines
• Strong problem-solving skill
• Excellent communication skills to influence and work with stakeholders of all levels and backgrounds
• Understanding data / market insights where data insights and decision making is the norm

What is in it for you?

• Highly competitive base salary (SGD 8-10k per month) + commission + additional bonuses
• Flexible Work Arrangement – (Including 1 week work from anywhere)
• Luxury Incentive Trips
• Health and Dental Insurance
• Gym Membership
• Mature and autonomous culture

This is what your career at EBC could look like: www.ethosbc.com/careers

www.ethosbc.com | www.linkedin.com/company/ethos-corporation| #BeExceptional

BeathChapman (Pte. Ltd.)

EA Licence No. 16S8112