Total 5 job vacancies by Beautiful Mum Paya Lebar Pte. Ltd.

· Perform treatment services according to standards set by the company

· Assess clients’ needs and provide professional advice

· Recommend, educate and promote suitable treatments and products to clients

· Ensure client’s satisfaction and comfort after each pre and postanum treatment therapy

· Prepare treatment rooms, and maintain cleanliness & neatness of work stations

· Build rapport and establish good relationships with customers to ensure customer retention

Identify the needs of prospects and extend professional advice and solutions to them.

· Engage and establish relationships with prospects from the daily-assigned pool of leads.

· Conduct sales pitch to prospects and convert them into long-term clients.

· Provide exceptional customer experience and maintain high service standards.

· Maintain a good after-sales relationship with clients and ensure their inquiries are handled promptly.

· Act as a subject matter expert on treatments, procedures and technology and stay up to date on developments in the Postpartum industry.

Any other ad hoc duties assigned by supervisor or Management

• Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.
• They answer any questions the customer may have and then redirect them to the appropriate team or department.
• Helping customers to fix their appointment.
• Any other ad hoc duties assigned by supervisor or Management

· Identify the needs of prospects and extend professional advice and solutions to them.

· Engage and establish relationships with prospects from the daily-assigned pool of leads.

· Conduct sales pitch to prospects and convert them into long-term clients.

· Provide exceptional customer experience and maintain high service standards.

· Maintain a good after-sales relationship with clients and ensure their inquiries are handled promptly.

· Act as a subject matter expert on treatments, procedures and technology and stay up to date on developments in the Postpartum industry.

Any other ad hoc duties assigned by supervisor or Management

Role Overview:

As the Events and Partnership Manager, you will be responsible for negotiating attractive partnership deals and ensuring mutually beneficial terms that align with our business objectives. You will also plan and execute various outreach and marketing events, career engagements, and industry collaborations to drive subscriptions and revenue.

Key Responsibilities:

Partnership Development: Develop and drive telco and other partnerships to achieve core subscription and revenue KPIs. Build and execute partnership strategies with key partners to enhance subscription growth for Viu.

1. Event Organization: Plan and organize outreach and marketing events, career fairs, and industry engagements to broaden company awareness and foster relationships within the community.
2. Employee Support: Assist retrenched employees with job search guidance and access to relevant training programs.
3. Performance Monitoring: Monitor and analyze the performance of partnerships and events against KPIs, delivering reports to management to assess impact and success.
4. Coordination with Project Team: Manage and coordinate performers and relevant stakeholders with the project team to ensure seamless event execution.
5. Event Management: Conceptualize, oversee, and execute events from planning through to post-event closure, including all administrative, operational, logistical, and coordination tasks required for successful execution.
6. New Revenue Development: Identify and grow new revenue streams through innovative partnerships while maintaining strong relationships with existing partners.
7. Cross-Functional Collaboration: Work closely with sales and other internal teams to develop strategic marketing plans, ensuring KPIs are met.

Requirements:

1. Education: University graduate in any discipline, with a strong preference for candidates with a diploma or above.
2. Experience: 7-8 years of relevant experience in telco, digital, e-commerce, hospitality, or the baby-related industry preferred.
3. Skills: Excellent interpersonal, negotiation, and communication skills, with a goal-oriented and entrepreneurial mindset. Strong analytical and strategic thinking abilities, coupled with exceptional organizational and time management skills.

This role is pivotal in driving partnership growth and creating impactful events that resonate with our audience. If you are a motivated professional with a passion for collaboration and event management, we invite you to apply!