Total 7 job vacancies by Bluocean Security Pte. Ltd.

General Overview:

As a Security System Administrator, you are responsible for the smooth security system operations for an MNC client's Security operation center (24*7 SOC center). Responsibilities may include security system monitoring, troubleshooting, analysis reporting, preventive health checking, coordinating with other parties, and working with other team members to achieve objectives. You will ensure that customers have the best possible experience and have the highest quality of services.

Main Responsibilities may include:

• Monitor/troubleshoot/manage the security system for the customer's security operation center (24*7 SOC center).
• Perform daily system health checks, proactively monitor system health status.
• Data analysis and generate report per client requirements.
• Support and troubleshoot software issues, including access control, CCTV, alarm, visitor management, and any other systems under contract.
• Acknowledge alarms, answer calls, and troubleshooting.
• Eliminate alarm defects, track and manage via trouble tickets.
• Follow standard practices and procedures to respond appropriately to external and internal threats.
• Report alarm defects through trouble tickets to upper management.
• Perform initial investigation and/or troubleshooting of the system and network issues for trouble shooting purposes.
• Mask alarms points as approved.
• Thoroughly document steps to resolve incidents in the service ticketing system.
• Notify management when Service Level Agreements are missed.
• Perform various programming and technical project/ administration related activities on the security systems.
• Access provisioning.
• Upon approval, program access control and intrusion detection hardware.

Responsibilities mainly include:

• Manage and execute complete high-end projects for demanding customers in major locations in Asia according to specifics standards and tight schedules.

• Manage sub-contractors on site. Conduct site coordination meetings, quality control and management.

• Be a consultant to customers including design, system selections, programing, and product life-cycle. • Provide and oversee a comprehensive range of after-sales services, including managing service cases, performing routine maintenance, handling power shut-down services, and addressing any other customer concerns.

• Manage LSP and subcontractors for system installation and site related issues.

• Become fully familiar with the BluOcean products and security systems; conduct system staging and in house testing.

• Produce service reports to customers within the expected time.

• Implement security projects with BluOcean standards and work to achieve the highest possible client satisfaction.

• Test and commission system software and hardware.

• Service standby during non-office hours/ weekends when needed.

• Provide technical support to sales team members as required.

• Provide system design and consultation to customers.

• Conduct system training to customers.

• Coordinating with other parties and supporting security equipment installation, testing, commissioning, and system programming, collaborating closely with your colleagues to achieve company objectives and deliver the highest quality of services possible.

• Ensuring that our customers have an outstanding experience with our products and services.

• Other duties that might be required from time to time. Site safety supervisory scope (subject to the project needs)

• Inspecting sites regularly to identify and eliminate potential safety hazards.

• Supervising and instructing the construction team as well as subcontractors.

• Educating site workers on construction safety regulations and accident protocol.

• Be the main point of contact with the customer regarding project issues.

• Assist the sales and marketing team to achieve company objectives.

• Provide ideas for improvement.

Main Qualifications we are looking for:

- Great communicator. Ability to communicate and coordinate among various parties.

- Ability to get things done within a tight schedule.

- Ability to effectively communicate in English.

Responsibilities mainly include:

• Manage and execute complete high-end projects for demanding customers in major locations in Asia according to specifics standards and tight schedules.

• Manage sub-contractors on site. Conduct site coordination meetings, quality control and management.

• Be a consultant to customers including design, system selections, programing, and product life-cycle. • Provide and oversee a comprehensive range of after-sales services, including managing service cases, performing routine maintenance, handling power shut-down services, and addressing any other customer concerns.

• Manage LSP and subcontractors for system installation and site related issues.

• Become fully familiar with the BluOcean products and security systems; conduct system staging and in house testing.

• Produce service reports to customers within the expected time.

• Implement security projects with BluOcean standards and work to achieve the highest possible client satisfaction.

• Test and commission system software and hardware.

• Provide technical support to sales team members as required.

• Provide system design and consultation to customers.

• Conduct system training to customers.

• Coordinating with other parties and supporting security equipment installation, testing, commissioning, and system programming, collaborating closely with your colleagues to achieve company objectives and deliver the highest quality of services possible.

• Ensuring that our customers have an outstanding experience with our products and services. • Other duties that might be required from time to time. Site safety supervisory scope (subject to the project needs)

• Inspecting sites regularly to identify and eliminate potential safety hazards.

• Supervising and instructing the construction team as well as subcontractors.

• Educating site workers on construction safety regulations and accident protocol.

• Be the main point of contact with the customer regarding project issues.

• Assist the sales and marketing team to achieve company objectives.

• Provide ideas for improvement.

​Main Qualifications we are looking for:

- Great communicator. Ability to communicate and coordinate among various parties.

- Ability to get things done within a tight schedule.

- Ability to effectively communicate in English.

- Proven Experience managing large multi-site projects involving multiple sub-system and demanding customers.

As an Account Lead, you will primarily be responsible for identifying and developing new customer relationships and business opportunities; maintain and develop existing accounts for more opportunities. You will be active in the market, expand name recognition and create leads that will result in long term value. An Account Lead will work closely with other team members, mainly executives, marketing, sales, account management, and services.

Responsibilities will include:

• Business development - Aggressively approach new customers and generate new sales leads/opportunities.
• Achieve annual sales target, profit target and service revenue target.
• Arrange business meetings and conduct presentations to potential customers.
• Create quotations and sales proposals according to BluOcean standards.
• Negotiate and sign contracts on behalf of BluOcean.
• Build and maintain long-term relationships with both new customers and existing customers.
• Build and maintain relationship with vendors and partners.
• Learn latest security technologies and solutions.
• Assist the project team and other internal teams to implement the projects smoothly.
• Maintain high level of client satisfaction at all time.
• Support company marketing events, increase BluOcean market awareness and name recognition in the market.
• Keep up to date on industry developments related to tech, players, and practices.

Main Qualifications we are looking for:

• Proven sales, business development, or account management experience.
• Experience selling complex solutions to demanding customers.
• Great relationship management skills and the ability to grow an account.
• Go-getter and results-oriented.
• Great communications and presentations skills. English and Mandarin are essential.

As the HR & Admin Support, you will be responsible to assist with Human Resources, Office Managment, and general Operations support. Tasks will be related to HR, Customer Services, Administration and Office Management, and other business support as needed.

This is a great opportunity for the right candidate to gain experience in a fast growing and professional working environment. You will be involved with company operations, and work with a group of passionate, energetic, creative professionals!

Main Responsibilities include:

• Assist the HR team to effectively manage hiring, training, joining procedures, company activities, website, people’s benefits, files management, and more;
• Be responsible for the office management and administration matters;
• Help build and maintain a dynamic and unique company culture;
• Assist the operations and sales with preparing quotations, generate reports, follow up invoices, documentation management, and service ticket coordination;
• Proactively help solve problems;
• Working with other team members to increase value.

Requirements:

• Great coordination & organization skills.
• Strong communication skills and able to work closely with the whole team.
• Proactiveness to solve problems.
• Quick learner.
• Detail and result oriented.
• English proficiency is essential.
• Located in Singapore.

• Guide and document tool selections for use supporting the Salesforce Platform and associated ecosystem with focus on BluOceans’ Salesforce Platform shared service elements (Quality, DevOps, Production Support, Governance).
• Work with functional owners and internal stakeholders to design and implement process improvements focused on BluOceans’ Salesforce Platform shared service elements.
• Perform complex analysis, advanced level design, configuration and develop functions for impactful and high-visibility tasks.
• Take the lead on directing and implementing solutions to moderately complex, loosely scoped problems that are aligned with team goals.
• Deliver efforts both independently and by leading other team members.
• Act as a technology advocate, independently seeking opportunities where technology can be utilized to improve the business.
• Provide technical guidance and mentorship while fostering a team environment.
• Apply knowledge of current industry trends and techniques to formulate solutions within the context of assigned efforts.
• Seek opportunities to expand technical knowledge and capabilities.
• Participate in the product increment planning and document test plan and test scenarios in collaboration with the business product owner, product analysts and engineers.
• Build functional, non-functional, and technical requirements from a business requirement.
• Build project plans and show the path to completion for projects and testing initiatives.
• Create and own the overall test plan and strategy for all Salesforce initiatives.
• Break down the complexity of the test scenarios into unit, system, and user acceptance categories.
• Clearly document the test scenarios for all user stories in the backlog.
• Create estimates for the user stories.
• Create test driven development information into the user stories.
• Perform other duties as assigned.

Requirements:

• Bachelor’s degree in computer science or a related field, or its equivalent in work experience.

· At least five years of experience of Testing and building Automations.

· At least three years of experience in Salesforce testing.

· Design, develop and execute Test Plans, Test cases and test scripts for Salesforce Applications.

· Collaborate with cross functional teams to identify, prioritize, and resolve defects.

· Ensure that all testing activities adhere to established standards, policies, and procedures.

· Good understanding of Salesforce Sales/Service/Marketing Cloud.

· Experience with SFDC Apex, Visualforce, Lightening web component, email alerts, Flows.

· Experience of working in agile / scrum development environment.

· Experience covering Non-Functional testing.

· Strong analytical and problem-solving skills.

· Strong interpersonal and communication skills.

• Hungry to learn, demonstrated continuous learning of relevant skills.
• Excellent written, oral, and interpersonal communication skills.
• Ability to conduct research and understand current state and define future state.
• Ability to communicate ideas in both technical and business languages.
• Highly self-motivated and directed, with keen attention to detail.
• Proven analytical and creative problem-solving abilities.
• Able to prioritize and execute tasks in a high-pressure environment.
• Ability to work in a team-oriented, collaborative environment.
• Proficient in English language, ability to converse in other language, Chinese and Hebrew will be an added advantage.

General Description:

As an Account Lead, you will primarily be responsible for developing and maintaining customer relationships while also developing business and generating income. You will be the main point of contact for the customer on all corporate and commercial issues. You will also be involved in all services and will be expected to consistently add value to the customer. You will be active in the market, expand name recognition, and create leads that will result in long-term value. You will work closely with other team members, mainly executives, marketing, sales, account management, and services.

Responsibilities will mainly include:

• Developing new and valuable customer relationships.
• Build strong brand awareness and name recognition in the market.
• Work with the executive team to create new service lines of business.
• Work with and assist the marketing team on marketing-related strategies and execution.
• Work with the sales team to draft and produce detailed proposals, and quotations.
• Represent BluOcean, Negotiate and sign contracts with customers as may be needed.
• Achieve business-related targets and results.
• Develop and retain relationships with industry professionals.
• Keep up to date on industry developments related to tech, players, and practices.

These are the main qualifications we are looking for:

• Proven sales, business development, or account management experience.
• Existing strong network of relationships in APAC Security is a plus.
• Experience selling complex solutions to demanding customers.
• Great relationship management skills and the ability to grow an account.
• Go-getter and results-oriented.
• Great communication and presentation skills.