JOB RESPONSIBILITIES
Handle customer's calls
Liaise with customers on matters such as schedules, rejects, orders etc
Handle customer's complain..
JOB RESPONSIBILITIES
Handle customer's calls
Liaise with customers on matters such as schedules, rejects, orders etc
Handle customer's complaints
Monitor weekly sales backlog reports
Liaise with Planning Department and warehouse for outstanding Sales Orders
Download and receive of Sales Orders
Filter Sales Orders’ lead time, pricing issues, New Sales Orders and related new projects etc
Create and maintain customer codes in the ERP system
Create and maintain customer's price lists
Type and file quotations
Invoicing, Issue Debit and Credit notes
Monitor customers' payment & shipping schedules
Prepare related documents such as Packing List and Proforma invoice for shipment
Maintain sales reports on a regular basis
Any other ad-hoc duties assigned.
JOB REQUIRMENTS
Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in any field
Proficient in Microsoft Excel
Able to handle Mandarin Speaking customers' complaints and provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution from China and Taiwan
At least 2 year(s) of working experience in the related field is required for this position
