Responsibilities
Assist the Contract Manager in overseeing the whole warehouse operations
Responsible for ensuring CEVA business and operational ..
Responsibilities
Assist the Contract Manager in overseeing the whole warehouse operations
Responsible for ensuring CEVA business and operational objectives and KPIs are met
Lead and direct staff in daily activities to ensure smooth and efficient running of overall operations.
Planning on staff load, equipment, storage and daily tasks to ensure adequate resources are consistently available to meet customer’s requirements.
Plans and assures adequate equipment for storage, loading and delivery of goods.
Perform inventory management, productivity, accuracy and loss prevention programs to ensure that customers’ requirements are met.
Plan and manage the P&L for the respective account to ensure on time deliveries.
Direct activities to limit cost, improve accuracy, safety and to provide and maintain good customer service level.
Implements safety, security, housekeeping and sanitation programs.
Generate monthly performance data / reports to ensure that customers’ requirements are met.
Implement work improvement initiatives and programs such as 5S, Kaizens, LEAN and SCA program with the goal of achieving CEVA standards of Operational Excellence
Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance.
Working cross-departmentally with a wide range of stakeholders to ensure that all operations are aligned with organizational objectives.
Overseeing staffing plans and supervising, hiring, and training new employees
Work with management team to optimize warehousing and logistics operation.
Responsible for people and warehousing resources management to deliver effective and efficient operation services to customers. Strong in people management.
Conduct and prepare the material for operational review meeting (e.g. Monthly Operation Review, Quarterly Operation Review, Operation Improvement Review, etc.) with internal and external customers.
Resolve logistics service failures directly with customers and operational team. Strong in RCCA (Root Cause Corrective Action) analyze and resolutions.
Strong in Inventory Management and have proven record of achievement of 100% accuracy via Daily Cycle Count.
Able to build good customer relationship to achieve excellence customer experiences.
Enforce process compliance and ensure operations meet and achieve customer’s expectation and KPIs.
Holding accountability for quality PPM.
Driving and delivering yearly CIP commitments.
Conduct regular Gemba walks with clients in the warehouse to observe operations and discuss improvements.
Weekly quality meetings with clients, presenting scorecards to review performance metrics.
Participate in meetings with key customer stakeholders, including Purchasing and Planning departments, to align on objectives and strategies
Requirements
Degree in any discipline
At least 8 years of relevant working experience and experience in managing and leading large operations team
In-plant logistics experience will be an advantage
