Total 3 job vacancies by Club Foch

Customer relations manager responsibilities:

• Building and maintaining long-term relationships with key customers
• Understanding customer needs and finding constructive solutions
• Managing and overseeing customer communications and interactions
• Addressing and resolving customer concerns and complaints
• Creating and implementing sales plans and strategies to generate revenue
• Keeping customers informed about new products and services
• Expanding and retaining the customer base
• Establishing and enforcing standards and protocols for customer care
• Monitoring and analyzing business competitors and market trends

Customer relations manager responsibilities:

• Building and maintaining long-term relationships with key customers
• Understanding customer needs and finding constructive solutions
• Managing and overseeing customer communications and interactions
• Addressing and resolving customer concerns and complaints
• Creating and implementing sales plans and strategies to generate revenue
• Keeping customers informed about new products and services
• Expanding and retaining the customer base
• Establishing and enforcing standards and protocols for customer care
• Monitoring and analyzing business competitors and market trends

Manager for Ace

• Assist in building and maintaining a strong and efficient team to provide the guests with the highest possible level of service.
• Enquire guests’ satisfaction and handles guests’ complaints to establish good guest relations.
• Operate the developement with positive results.
• Supervise and oversee the administration of Ace to ensure smooth operations.
• Evaluate the operations and procedures and suggest improvements to operations.
• Monitor the quality and quality of all service.
• Great interpersonal and communication skills
• Possess a positive, forward-looking attitude and learning mindset
• Collaborate with the rest of the departments to enhance the marketing campaignes.