Total 7 system analyst job vacancies in D18 Tampines, Pasir Ris

The essential responsibilities of Business Intelligence Analyst include:

• To plan & execute the implementation of the agreed initiatives for the MIS Section. This will require working with the team in terms of analyzing the requirements, studying the options available & working towards a standard solution, which meets the requirements in an effective & efficient manner.
• Fully understand the business requirements and translate these to effective and meaningful information.
• Build and modify date warehouse structures as identified based on business requirements
• Manage and maintain the Change Request for MIS
• Assist in data mining, data cleansing, and data extraction
• Ensure data integrity
• Manage companywide management reporting requirements and deliver reports timely to the management team and business units
• Documentation of Request for reports, SOP, and business requirements.
• Responsible for CRM-related activities and Analysis
• Produce reports using the BI tools Tableau, SQL
• Support general day-to-day MIS activities

Minimum Qualification Required:

• Degree in Business Administration, Accountancy or an Information Technology related field
• At least 3 years in BI/MIS Analyst role, including Data Analyst and maintenance related responsibilities.

Knowledge, Skills, and Abilities:

• Working knowledge of business process design, and conceptualization skills is essential.
• Knowledge of MS SQL/ SSIS is a must.
• Knowledge of Tableau /Excel VBA/ Python is a big advantage.
• Experience in Automation tasks.
• Skills in Microsoft Office, such as Word, PowerPoint, and Excel, are essential.
• Hands-on experience in ETL
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• Strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Comfortable working in a fast-paced, customer-focused organization, changing. Flexible and able to adapt to new situations as the business demands

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

​Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

Job Description:

• To plan & execute implementation of the agreed initiatives for MIS Section. This will require working with the team in terms of analyzing the requirements, studying the options available & working towards a standard solution, which meets the requirements in an effective & efficient manner.
• Fully understand the business requirements and translate these to effective and meaningful information.
• Build and modify operational database structures as identified based on business requirements
• Manage and maintain the Change Request for MIS
• Assist in data-mining, data cleansing and data extraction
• Ensure data integrity
• Manage companywide management reporting requirement and deliver reports timely to the management team and business units
• Documentation of Request for reports, SOP and business requirements.
• Responsible for CRM related activities and Analysis
• Produce reports using the BI tools
• Support general day to day MIS activities

Knowledge, Skills and Abilities:

• Working knowledge of business process design, and conceptualization skills is essential.
• Knowledge of MS SQL/ SSIS is a must.
• Knowledge in Crystal reports/Qlik View/Excel VBA/ Python is a big advantage.
• Experience with Navision is an advantage.
• Skills in Microsoft Office like Word, PowerPoint, and Excel are essential.
• Hands-on experience in ETL
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Comfortable working in a fast-paced, customer-focused organization, undergoing change. Flexible and able to adapt to new situations as the business demands

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

​Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

Job Description:

• To plan & execute implementation of the agreed initiatives for MIS Section. This will require working with the team in terms of analyzing the requirements, studying the options available & working towards a standard solution, which meets the requirements in an effective & efficient manner.
• Fully understand the business requirements and translate these to effective and meaningful information.
• Build and modify operational database structures as identified based on business requirements
• Manage and maintain the Change Request for MIS
• Assist in data-mining, data cleansing and data extraction
• Ensure data integrity
• Manage companywide management reporting requirement and deliver reports timely to the management team and business units
• Documentation of Request for reports, SOP and business requirements.
• Responsible for CRM related activities and Analysis
• Produce reports using the BI tools
• Support general day to day MIS activities

Knowledge, Skills and Abilities:

• Working knowledge of business process design, and conceptualization skills is essential.
• Knowledge of MS SQL/ SSIS is a must.
• Knowledge in Crystal reports/Qlik View/Excel VBA/ Python is a big advantage.
• Experience with Navision is an advantage.
• Skills in Microsoft Office like Word, PowerPoint, and Excel are essential.
• Hands-on experience in ETL
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Comfortable working in a fast-paced, customer-focused organization, undergoing change. Flexible and able to adapt to new situations as the business demands

Job Description:

• Manage and support IT Infrastructure including Windows Servers, Wireless APs & switches / MFP Printers / Desktops & Laptops
• Basic knowledge in configuration and managing Firewall, VPN, Wi-Fi Access Points etc
• Create and maintain technical documentation related to Windows Servers / IT appliances
• Perform periodic preventive and corrective maintenance, updates to software / hardware
• Maintain inventory of IT assets using IT tools
• Monitor backup & restoration of databases
• Knowledge in Active Directory, DNS, GPO, Office 365, SQL Server, Veeam etc
• Provide installation, configuration, maintenance and support to users including branch office users
• Working knowledge on virtualisation technologies mainly Hyper V, VMware.
• Knowledge in Hyper Converge and Nutanix would be bonus
• Provide remote IT support during major campaigns / peak periods
• Any other duties as assigned

Requirement:

• Diploma or Bachelor’s degree in computer science, information technology, systems engineering or a related field required
• Experience working with VoIP systems preferred
• 2 to 4 years of relevant experience
• Knowledge in Dell SAN Storage is desirable
• Ability to work as part of a team and establish working relationships with co-workers, staff and external contacts, and work effectively and professionally in a team environment
• Available to work period weekends and off-hours for on-site support requirements
• Available for rotational on call support

Job Description:

• To plan & execute implementation of the agreed initiatives for MIS Section. This will require working with the team in terms of analyzing the requirements, studying the options available & working towards a standard solution, which meets the requirements in an effective & efficient manner.
• Fully understand the business requirements and translate these to effective and meaningful information.
• Build and modify operational database structures as identified based on business requirements
• Manage and maintain the Change Request for MIS
• Assist in data-mining, data cleansing and data extraction
• Ensure data integrity
• Manage companywide management reporting requirement and deliver reports timely to the management team and business units
• Documentation of Request for reports, SOP and business requirements.
• Responsible for CRM related activities and Analysis
• Produce reports using the BI tools
• Support general day to day MIS activities

Knowledge, Skills and Abilities:

• Working knowledge of business process design, and conceptualization skills is essential.
• Knowledge of MS SQL/ SSIS is a must.
• Knowledge in Crystal reports/Qlik View/Excel VBA/ Python is a big advantage.
• Experience with Navision is an advantage.
• Skills in Microsoft Office like Word, PowerPoint, and Excel are essential.
• Hands-on experience in ETL
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Comfortable working in a fast-paced, customer-focused organization, undergoing change. Flexible and able to adapt to new situations as the business demands