Total 2 job vacancies by Crane Worldwide Logistics (s) Pte. Ltd.

Job Descriptions

This role is client-facing and focuses on developing a positive business relationship. The key responsibilities of this role include:

• Mapping out client accounts, identifying their business units, and coordinating with regional/global teams to ensure alignment.
• Running Quarterly Business Reviews (QBRs) and ensuring they are well-prepared.
• Ensuring that every office serves the client, understands the Standard Operating Procedures (SOPs), and follows them accordingly.
• Monitoring, analysing, and distributing reports and being responsible and accountable for them.
• Conducting performance management for the reporting team.
• Regularly analyse the market and stay up-to-date with industry trends to maintain knowledge.
• Driving collaboration efforts internally by promoting and sharing best practices in the following areas:

- Client Reviews
- Strategic Business Plan
- Value add Programs
- Process Improvements
- Tender Management
- Technology Solutions

• Leading and reviewing impact and coverage analyses to identify service and opportunity gaps.
• Directing account monitoring activities by the team to ensure timely payment and collection.
• Creating and implementing business development plans with short-term and long-term objectives to be achieved by the region.

Skills and Qualifications

• Strong leadership and networking skills.
• Excellent communication and interpersonal abilities.
• In-depth knowledge of logistics and supply chain management.
• Experience with strategic planning and execution.
• Ability to analyse data and market trends.
• Proficiency in performance management and team development.
• Familiarity with financial reporting and budgeting.
• Adept at problem-solving and decision-making.

Education and Experience

• Bachelor’s degree in Business, Logistics, or related field.
• Minimum of 5-7 years experience in a senior management role within the logistics industry.

Job Requirements

Communication:

• Building and maintaining daily and long-term relationships with vendors is a crucial aspect of the role that directly impacts account growth and retention strategies.
• Coordinating support services globally, demonstrating your ability to manage diverse teams and deliver results on a global scale.
• Conducting regular internal and external business reviews with team members in all regions and with Executive Sponsors.
• Working with internal company resources to achieve business goals, maintain client satisfaction, and ensure that the company's speciality services support client needs while achieving acceptable margins.
• Provide strategic direction, support, and coaching to team members and evaluate their performance while overseeing and resolving employee relations issues.
• Managing a highly skilled team of employees.
• Engaging in all strategic RFQ opportunities.
• Ensuring timely and thorough administration of ISO Compliant corrective processes from defect awareness to corrective action implementation and completion.
• The role will involve 50% client-facing activities.

Financial:

• Ensures that processes and performance are consistent, allowing the company to scale and grow effectively
• Manages costs and revenue to ensure that the assigned account(s) achieve their Earnings before Interest, Depreciation, Taxes and Amortization (EBIDTA) targets
• Ensures global compliance with the collections process to invoice customers correctly and collect payments on time
• Maintains accounts receivable (AR) below a specific percentage per the company's goals.

Skills and Qualifications

• Proven ability to build and maintain professional relationships.
• Strong leadership skills with experience managing global teams.
• Excellent communication and interpersonal skills.
• Strategic thinker with a focus on operational efficiency.
• Financial acumen with experience managing budgets and revenue.
• Ability to engage in client-facing activities and business development.

Education and Experience

• Bachelor’s degree in Business, Logistics, or related field.
• Significant experience in a senior operations role within the logistics industry.