Total 1 administration assistant job vacancies in overseas

Job Scope:

• Administration and processing of online orders on E-commerce platforms such as Shopee / Lazada / TikTok / Facebook for our Malaysia platform
• Maintain and ensure product information such as pricing, inventory is up-to-date and accurate.
• Produce/Create Reels and TikToks, in consultation with our account managers and other creatives.
• Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices
• Handle & Manage to follow up with customers' requests, enquiries, orders etc
• Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction
• Manage to come up with solutions by communicating with online platform's customer service
• Coordination of packing & arrangement on the shipment base on our Logistics;
• Assistance with price adjustments / promotion deals on e-commerce platform

Requirements:

• Minimum SPM qualifications with credits in English & Bahasa Malaysia.
• Good knowledge in working with E-commerce portal such as Shopee, Lazada, etc
• Able to adapt to a fast paced working environment with tight deadlines
• Excellent communication skills in email, customer enquiries and feedbacks.
• Ability to work well under pressure, detail oriented and has strong logical and critical thinking to solve problems.
• Able to work independently.
• Malaysian resident only

Benefits:

• Opportunities for promotion
• Travel opportunities for events and tradeshow

Schedule:

• Work From Home