To be responsible to create accounts for legacy, Rescuer Network, ISS, and TPAM.
Shall keep track of posting orders and up-keep the record in Act..
To be responsible to create accounts for legacy, Rescuer Network, ISS, and TPAM.
Shall keep track of posting orders and up-keep the record in Active Directory (AD) up to date.
To l conduct monthly account reviews on all accounts (e.g. WOG, Legacy, ISS, TPAM) to identify any dormant accounts and recommend their removal to SCDF.
Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
Works with vendor support contacts to resolve technical issues within the desktop environment
Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
Performs remedial repairs on computers, laptops, printers and any other / 77 authorised peripheral equipment
To be responsible to create accounts for legacy, Rescuer Network, ISS, and TPAM.
Shall keep track of posting orders and up-keep the record in Act..
To be responsible to create accounts for legacy, Rescuer Network, ISS, and TPAM.
Shall keep track of posting orders and up-keep the record in Active Directory (AD) up to date.
To l conduct monthly account reviews on all accounts (e.g. WOG, Legacy, ISS, TPAM) to identify any dormant accounts and recommend their removal to SCDF.
Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
Works with vendor support contacts to resolve technical issues within the desktop environment
Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
Performs remedial repairs on computers, laptops, printers and any other / 77 authorised peripheral equipment
