Total 2 corporate counsel job vacancies in D16 Upper East Coast, Bedok, Eastwood, Kew Drive

Job Scope:

The main duties of a travel consultant are to service corporate customers by organizing their travels, including but not limited to planning travel itineraries and booking of flights, rail & car rental, hotel accommodation, travel insurance and visa & health advisory.

Job Requirements:

• Excellent geographical knowledge of countries and major cities.
• Working knowledge of GDS Sabre system.
• To preform flight reservation, Ad-hoc/group booking and ticketing.
• Handle business travel requests, including air, hotel, car and rail enquiries via phone and email professionally.
• Understand clients’ travel requirements and propose suitable itineraries at competitive prices.
• To provide information on visa requirements and assist with applications in a timely manner.
• Ensure all travel documentation, including quotations, ticket issuance and billings are processed accurately.
• To maintain and update corporate client’s profile in the system.
• Carry out regular sales call to handle and manage existing customers’ accounts.
• To build and sustain excellent working relationships with clients through outstanding customer service and support.
• To be accessible to customers' enquiries 24/7 on a weekly rotational basis
• After-sales tasks on schedule change, rebook, reroute, re-issue & refund.
• Flight inventory monitor and control including advance booking checks, ticketing deadline checks & dummy booking screening.
• Respond to travel agents', travellers' and FFP members’ inquiries on respective GSA products, rules & policies.
• To support and ensure smooth SOPs and operations set by airlines.
• Any other ad-hoc tasks that may be assigned by the Company from time to time.

Qualifications:

-Minimum GCE “N/O” Level or equivalent

-Atleast 1-2 years’ experience in handling travel arrangements for corporate accounts.

-IATA/UFTAA Foundation EBT Course (Diploma)

Working knowledge of GDS & GSA airlines system

Perform reservation, ad-hoc/group bookings and ticketing

Attend to clients' travel enquiries and requests via phone

Understand clients' travel requirements & propose suitable itineraries

Provide visa requirements and assist in visa applications

Process all travel documents accurately (quotations, ticket issuance, billings)

Regular sales calls to existing clients

Build and sustain excellent working relationships with clients

After-sales tasks inclu schedule change, rebook, reroute, re-issue & refund

Flight inventory monitor and control including advance booking checks, ticketing deadline checks & dummy booking screening

Respond to travel agents, travelers and FFP members' enquiries on respective GSA products, rules & policies

Ensure smooth SOPs and operational guidelines set by GSA airlines

Maintain and update clients' profiles

Any other related ad-hoc tasks that may be assigned by the Company from time to time