Total 40 job vacancies by Grabtaxi Holdings Pte. Ltd.

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know our Team

The Communications is responsible for building the systems and rails that connect our business units to our end users. With end to end visibility and attribution of engagement on our platform this team is uniquely positioned to provide real time insights into the best communication techniques to drive short term business impact and long term retention of our users to the platform.

Our team is made up of multiple teams across product, engineering, design, data science, analytics, and business. We are looking for experienced individuals who are user-centric and data-driven, able to think holistically and creatively, communicate well, and are great team players. We like creative hustlers, people who can think outside the box, influence, and get stuff done even if it seems impossible. We work fast, push the boundaries, and try new things. Sometimes they don’t work, so we embrace learning from failures and a culture of lifelong learning.

Get to know the Role

You use technology to solve well-defined problems, building individual components or features based on well-defined tasks. You understand the requirements of your projects and use that understanding in your designs. You understand your codebase and systems, ensuring reliability through design reviews, monitoring, alerting, and applying OE (Operational Excellence) standards.

You take ownership of your code and ensure it’s readable, maintainable, and well-tested. You understand and apply the appropriate data structures and algorithms. You give clear, actionable feedback during code reviews and respond well to feedback from others.

You respond promptly to issues and keep the working team constantly updated. Your tasks are delivered on time and with high quality, and you’re able to explain your solutions to other technical stakeholders through both verbal and written communication.

As a senior software engineer, you are also expected to guide and communicate with others about learnings accumulated over the course of your experience as well. This also includes applying yourself and ensuring that you leave the place better than you found it. You will also shape the efficiency and productivity of your projects, to guarantee timely delivery and releases.

The Must-Haves

• 4+ years of professional software development experience including at least 2 years of iOS development experience
• Proficiency in programming paradigms like OOP, TDD, reactive programming, and dependency injection.
• Understanding and experience with architectural approaches including MVVM or VIPER.
• Proven experience owning an end-to-end feature.
• Experience writing maintainable and testable code that includes excellent API design, unit testing, and UI testing techniques.
• Understanding and working with large-scale applications and systems internals along with tools like crashlytics, remote debugging, and continuous integration.
• Accountability with strong ownership of personal work and performance.
• Eagerness to learn, take more responsibility, and make a significant impact on millions of users.
• Hands-on familiarity with maintaining a large scale mobile application.
• Excellent communication skills with a proactive mindset, be involved in decision-making processes and choosing appropriate ones
• Able to critically analyze the current system in terms of growth and stability.

The Nice-to-Haves

• Proficiency in integrating VoIP and PSTN into mobile applications, including knowledge of WebRTC, and handling network-related challenges.
• Demonstrated experience with real-time messaging systems, ensuring fast and reliable message delivery in a mobile environment.
• Skills in designing and scaling real-time communication features for high user loads, focusing on communication quality and reliability.

Life at Grab

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

With a vision to become the best mobile financial services platform for SEA people: to live, earn, and play - Grab Financial Group is one of the largest and fastest-growing fintech players in the region. Enabled with a relentless pursuit for excellence, we aim to deliver the smoothest and most relevant financial services across payments, lending, insurance, and investments in the region.

Get to know our Team:

• GFG Analytics team supports the GFG product and business org. Data Scientists (Analytics) are part of one or more tech families - Fin Core, Fin Experience, Fin Identity, Payments, Financial Services (Invest, Insure & Lending).
• We care about deeply understanding how users experience the Product and partner with Business, Product, Design, and Tech to focus on the right outcomes and feature set
• We remain integral to the product development process from understanding user journeys with UX designers to hypothesis development, right through to post rollout optimization

Get to know the Role:

• Use data to understand user needs - be the de-facto Voice of the Customer (users, driver-partners, merchants, agents, etc) for all GFG teams.
• Leverage data for further insights to launch and improve goods and services on GrabPay wallet and scale it to multiple financial services.
• Champion data-driven decision-making and culture in Grab Financial Group
• Partner with Product Managers, Business Owners, UX Designers, and Engineering to design and deliver analytical projects that help support the GFG Product roadmap
• Provide thought leadership and generate data-driven hypotheses to solve key Product and Business problems

The day-to-day activities:

• Design, measure and recommend A/B tests and multivariate experiments on the platform, including, but not limited to layout optimization, UI/UX efficacy, contextualization, algorithm effectiveness, API effectiveness, etc.,
• Mine clickstream and transactional data to drive GFG product metrics through a deep understanding of user behavior i.e. consumers, driver-partners, merchants, etc.
• Implement, own and manage all instrumentation for all feature releases within the assigned tech families within GFG
• Produce segmented views of our customers, merchants for our business, and product stakeholders to drive product iterations and improvements
• Successfully provide reliable and on-time deliverables to meet individual stakeholder needs
• Build and maintain self-serve solutions for stakeholder groups that are scalable and automated to handle a dynamic product environment

Qualifications

• Bachelors or Masters degree in Statistics, Analytics, Economics, Mathematics, Engineering, or other quantitative subjects
• 3+ years experience in Analytics, Business Intelligence or Data Science role, preferably in an Internet or E-Commerce company with large, complex, high-velocity data
• Advanced SQL writing skills and experience in querying large relational databases
• Ability to distill data and articulate an actionable point of view to non-technical audiences and senior stakeholders using presentations, interactive visualizations, et al.
• Ability to handle multiple priorities and solve ambiguous problems in a fast-paced environment
• Hands-on experience with data analysis/programming tools like R or Python and Data Visualization platforms like Tableau / PowerBI / D3.js, etc.,
• Experience with designing, running, and analyzing A/B tests and product experiments. Should also have an understanding of hypothesis testing and the basic principles of DoE

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.
• We’ve got many different benefits hyper localised in each country.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.

Life at Grab

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Get to know the Team

The OmniCommerce team is a close-knitted team with diverse backgrounds, sharing a common purpose - to build the best products to engage our customers online and offline. The team is bonded over the passion for building user-first products, driven by numbers and analytical thinking. The Analytics team’s mission is to use data and experimentation to drive product and business innovation. We focus on providing data-driven insights to deliver an impeccable and seamless experience for our consumers, merchants, and driver-partners.

Get to know the role

We are looking for a Senior Data Scientist (Analytics) to provide critical insights and drive our OmniCommerce product forward. This requires working closely with various teams within Grab (Product, Engineering, Business, Operations, Marketing and others), pushing boundaries and thinking outside the box to drive break-through improvements. You will be a key part of the OmniCommerce Analytics team and a thought partner to our stakeholders and regional leadership. As we are gearing up for growth, your role will involve working closely with regional and local team members to influence the overall strategic direction of the product.

Your role is to guide a data-first approach to product and business thinking, unveil data-driven insights, design controlled experiments and be objective while evaluating results, all of this while working with stakeholders to evaluate new and innovative product and business ideas. You will help developers, designers & product managers across the company with recommendations on how to learn from unexpected results, study underlying causes for them and iterate on the next set of products to build for our users.

The Day-to-Day Activities

• Product Analytics: Partner with the product, design, and engineering team to derive insights, design experiments, and drive key product decisions.
• Strategic & Business Analytics: Support strategic initiatives with data analytics and insights, including but not limited to deep-dives into customer behavior, product efficacy, and other ad-hoc projects.

Your role will be to:

• Collaborate with stakeholders to identify business requirements and outcomes.
• Act as the analytics thought partner to the working group, ensuring data-driven decision-making is never compromised.
• Provide catered analysis for specific products and operations, define critical business metrics and track them rigorously, and provide regular recommendations to achieve continuous improvements
• Define and align with stakeholders on key metrics, design and propose experimentation strategies.
• Frame business scenarios and propose features that might have great impact on critical business processes and/or decisions.
• Process and distill stakeholders requirements into concise insights through reports, presentations, and dashboards.
• Consolidate data from multiple sources to create integrated and scalable views that can be used to drive decision making.
• Develop data pipelines, customized data science models to solve identified problems.
• Launch A/B tests, analyze experiment results and provide recommendations.

The Must-Haves

• 4+ years experience working in data-related and/or quantitative fields, preferably in B2C business, including but not limited to OmniCommerce, ECommerce, Retail Marketing Analytics, Banking, Loyalty Programs and more
• Strong data visualization and storytelling skills. Experienced in creating dashboards using PowerBI or Tableau.
• Fluent with SQL, Python, R or other scripting/programming languages to problem-solve.
• Experienced with working with very large datasets and maintaining complex ETL.
• Strong statistical knowledge with hands-on experience running and analyzing controlled experiments.
• Keen eye for spotting patterns and trends in data, able to hypothesize problem statements and propose appropriate solutions
• Strong work ownership and ability to deliver on tight timelines and move quickly with cross-functional teams to partner or lead decision making while maintaining high attention to detail.
• Self-starter, principled and driven to do the right thing.
• Strong communication and cross-functional collaboration experience.
• The ability and willingness to initiate, lead and drive new agendas, with the ability to roll up your sleeves and address an issue head on.

Life at Grab

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Get to know the Team:

Grab has been growing rapidly and expanding into multiple lines of businesses over the past few years. Grab Data Warehouse team is responsible for developing business intelligence systems using data from all lines of businesses in order to provide business insights to key stakeholders across the company.

Get to know the role:

Our team is now looking for experienced data engineers to design and enhance our data warehouse systems. The Data Engineer plays a key role within the data warehouse team in developing the data warehouse systems, working closely with stakeholders from multiple lines of business (LOBs).

Day to day responsibilities for Data Engineer includes but is not limited to:

• Participate in all aspects of developing a data warehouse system. Design, develop, test, deploy and support scalable and flexible data warehouse system that can integrate with multiple LOBs
• Liaison with Product, Business, Design and Engineering stakeholders to define and review technical specifications
• Design and implement scripts, ETL jobs, data models, etc.
  Provide horizontal, organization-wide visibility through metric measurements and insights regionally across different functions and teams
• Develop and uphold best practices with respect to change management, documentation and data protocols
• Identify system and application metrics, develop dashboards and setup alerts for metrics and thresholds
• Participate in technical and product discussions, code reviews, and on-call support activities

The Must-haves

• Bachelor degree in Analytics, Data Science, Mathematics, Computer Science, Information Systems, Computer Engineering, or a related technical field
• At least 3-4 years of experience developing Data warehouse and Business Intelligence solutions
• Sound knowledge of data warehousing concepts , data modeling/architecture and SQL
• Ability to work in a fast-paced agile development environment
• Knowledge of programming languages such as Java, Scala, Python, etc.
• Understanding of performance, scalability and reliability concepts
• Experience with Big Data frameworks such as Hadoop, Spark, etc.
• Experience with developing data solutions on AWS
• Ability to drive initiatives and work independently, while being a team player who can liaison with various stakeholders across the organization
• Excellent written and verbal communication skills in English

The Nice-to-haves

• Experience with performance tuning & query optimization of data warehouse systems
• Experience with Graph DB
• Experience with Stream processing technologies such as Kafka, Spark streams, etc.

Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Role
In this role, you will be responsible for:

• Defining the product strategy and roadmap for merchant and driver financial services regionally (Indonesia, Thailand, Philippines, Vietnam, Malaysia, and Singapore)
• Collaborate with Collections to build innovative solutions to improve repayment rates and operational efficiency.
  Work closely with regional product teams to enhance, localize and execute financial-services initiatives regionally
• Collaborate with regional product teams to ideate, conduct research and implement enhancements across Southeast Asia
  Ensure that products are compliant with local regulatory requirements and drive enhancements to safeguard our users
  

The day-to-day activities:

• Define and own the vision, strategy, goals and roadmap
• Dive deep into our data to identify the biggest opportunities to optimize our systems to benefit Users and Grab.
• Own project delivery, feature development and experimentation end-to-end, including creating detailed product & business requirements, driving cross-functional execution, sharing insights and learnings across the org, and ensuring stakeholder visibility
• Collaborate with engineering, design, analytics and data science to define an ambitious product strategy, develop and maintain a prioritized product backlog, and execute on delivering great experiences for users.
• Collaborate with Product Marketing, other Product teams, and regional/country teams on go-to-market strategies and execution.

The must-haves:

• 8+ years experience in product management at a tech software company, with demonstrable success in formulating product strategy & launching new products / features with clear impact
• Excellent written and verbal communication skills
• Excellent analytical skills and creative problem-solving skills
• Empathy for users and a drive to discover and resolve their pain points
• Excellent business acumen, customer-centric, team and results-oriented
  

The nice-to-haves:

• Bachelors in computer science, software engineering, information technology, business, finance, economics or related fields
• Demonstrated success in payments or financial services at scale
• Solid ASEAN/ APAC exposure
• Entrepreneurial or startup experience
• Experience working with distributed teams

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team

• In the Demand Data Science team you are at the core and center of Grab’s ride hailing and deliveries business. We are responsible for building ML models and serving them in production to support Grab’s Advertising and Marketing services.
• Our primary goals are to help consumers discover the most attractive product, to enable the most efficient marketing campaigns for our merchants/advertisers to meet their business goals, and to build a sustainable business on our platform.
• We apply machine learning, forecasting, recommendation and optimisation techniques to huge datasets in order to model how our consumers interact on our platform under different marketing strategies. We also continuously run large-scale live experiments to improve on our implementations.

Get to know the Role

Explore and extract insights from massive dataset of geospatial, behavioral, economic, and tens of millions of interactions of our customers on our platform across multiple business verticals (eg, Food, Mart, Transport, etc) regionally

The Day-to-Day Activities

• Implement, validate, test, and deploy data science solutions to address particular business use cases, Scope of work includes, but is not limited to, customer segmentation, customer LTV, recommendation, conversion rate prediction, rank & re-rank, demand forecasting, campaign targeting and optimisation, etc.
• Continues improvement through iterative model enhancement and A/B testing.
• Collaborate with other data scientists, software engineers, and business operation teams to deliver business solutions.

The Must-Haves

• Master's Degree graduate in Machine Learning, Statistics, Applied Mathematics, Computer Science, Economics, Operations Research, or a related field.
• Understanding of machine learning, deep learning, data mining, algorithmic foundations of optimization.
• Proven track record of fast learning of new data science and ML/AI technologies.
• Experience with machine learning framework (scikit-learn, Spark MLlib, Tensorflow, pytorch, etc)
• Proficient in one or more of the following programming languages: Python, Scala.
• Self-motivated, independent learner, and willing to share knowledge with team members.
• Detail-oriented and efficient time manage in a dynamic working environment.

The Nice-to-Haves

• Experience with building recommender systems, customer segmentations, campaign targeting, Ads bidding, campaign optimisation and etc.
• Experience with algorithm and model development for large scale applications.
• Hands-on experience with one or more big data processing frameworks such as Spark.
• Experience with applying CI/CD principles to data science projects.
• Experience with real-time data processing technologies such as Flink, Kafka, etc.

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know our Team:

Grab’s Fulfilment-Dispatch Data Science team works on challenging and fascinating problems surrounding Grab’s allocation capabilities — ensuring our passengers, driver-partners, consumers and merchants enjoy a reliable fulfilment experience.

Allocation is simply this question: “Given a new booking request, which driver-partner is the best match for this booking, accounting for all other pending bookings now, and all potential bookings and driver-partner movements in the future?” Efficiently solving this problem requires working on domains and techniques such as statistical/machine/deep-learning-based prediction, optimization, simulation, graph theory, offline and online learning of contextual parameters, and geospatial data mining. We apply these techniques on our high-volume high-velocity datasets to drive optimal business outcomes.

We foster a culture where we enjoy raising the bar constantly for ourselves and others, and that strongly supports the freedom to explore and innovate. We are looking for candidates who are excited to work on challenging problems, who can apply their breadth and depth of knowledge to design innovative solutions, and who push boundaries in improving the growing suite of allocation-related services for our users.

Get to know the role:

• Design creative scalable allocation methods that adapt to changing market conditions
• Understand business needs, identify areas for investigation, translate them to technical problems to be solved
• Build, deploy and own production-grade models and services as they serve millions of requests every day
• Iterate on existing allocation features to drive continual improvement

The day-to-day activities:

• Research, analyze high-volume high-velocity data, build quick prototypes, and engineer them into production
• Design data pipelines and conduct experiments to measure the impact of your work
• Effectively communicate results and their implications to business/product stakeholders

The must haves:

• PhD or Master’s degree in Computer Science, Electrical/Computer Engineering, Industrial & Systems Engineering, Operations Research, Mathematics/Statistics, Transportation Engineering, or related technical disciplines with 3+ years of DS work at a technology company; or equivalent experience
• Strong Machine Learning fundamentals:

1. Understanding of machine learning algorithms and their ecosystem (data, model persistence, tooling, development lifecycle)
2. Experience in developing production-grade ML systems including exploratory analysis, feature engineering, developing data pipelines, observability and maintenance etc.

• Strong aptitude in statistics and large-scale data analytics:

1. Understanding of probability and statistics (e.g. hypothesis testing, modeling distributions / regressions, Bayesian statistics etc)
2. Experienced in running live experiments (A/B tests, randomized controlled trials) and analyzing their results
3. Experienced with relational databases, SQL, and distributed computing frameworks (Spark, Kafka stream processing)

• Strong software development skills:

1. Proficient in Python. Skill in Golang, Scala or Rust is an advantage.
2. Familiar with Git-based source control, code reviews, test-driven development, cloud-based development (AWS/Azure)

• Self-motivated, independent learner, and willing to share knowledge with the team
• Detail-oriented and efficient time manager in a dynamic working environment
• Able to communicate well in English both verbally and in written communication, as well as convey data insights and results with effective visualizations.

Nice to have:

• Experience in working with geospatial/mobility/logistics data
• Experience in designing probabilistic models at scale in production
• Familiar with modern data pipeline and warehousing stacks (e.g. Hive, Pinot, Airflow, Presto/Trino etc)
• Expertise in any of these specialized domains: graph theory/processing, optimization of stochastic problems, agent-based simulation, adaptive control, reinforcement learning
• Experience with designing, deploying and maintaining microservices (e.g. on Docker / Kubernetes) to serve production models is a big plus

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to Know the Role

Grab is on the lookout for a forward-thinking and analytical Lead Product Manager to take charge of our Menu & Catalog Intelligence initiatives, with a special focus on Menu Quality, Coverage, and Management Efficiency. This pivotal role involves leading the enhancement of our marketplace’s menu offerings by deploying cutting-edge technologies, including machine learning, computer vision, and Large Language Models (LLMs). The successful candidate will be instrumental in improving dish photos, increasing dish photo coverage, crafting compelling item descriptions, and creating rich metadata to elevate the customer experience and optimize merchant performance.

The Day-to-Day Activities

• 5+ years of AI/ML product management or related experience, preferably in advertising
• Experience managing products through the full life cycle: strategy, development, experimentation, launch, optimization, sunset. Experience launching a v1 product is a plus
• You have a practical understanding of modern machine learning and its components
• You are familiar with databases, SQL, and scripting languages
• You have experience in some of the following domains: Algorithms, Architecture, Artificial Intelligence, Database Systems, Data Mining, Distributed Systems, Machine Learning, Networking, Statistics, Game Theory, or other experience with rigorous Quantitative Analysis or Systems Software implementation.
• Demonstrated track record of collaborating with ML engineers and data scientists on technical design discussions and proposing simple, creative solutions to complex problems
• Work collaboratively with teams from various departments including engineering, operations, marketing, and business to identify innovative opportunities and drive solutions that elevate the customer and merchant experience.
• Oversee the advancement and deployment of new technologies to automate content creation and optimize operational strategies.
• Drive the adoption of new tools and processes to streamline menu management and onboarding, improving productivity and user satisfaction.
• Cultivate and nurture relationships with key internal stakeholders, leveraging their feedback to shape product development.
• Direct the full product development lifecycle, from ideation to launch, including strategic planning, execution, and go-to-market activities.
• Effectively communicate product visions, strategies, and progress across technical and non-technical stakeholders to foster widespread understanding and support.

The Must-Haves

• Over 5 years of product management experience, with a focus on internal tools or platform development in a tech-centric environment.
• A minimum of 3 years proven track record in enhancing product offerings and operational efficiency, preferably within a marketplace or e-commerce context.
• Understanding of machine learning, computer vision, OCR, and Large Language Models, with practical experience in leveraging these technologies to address complex problems.
• Exceptional analytical and problem-solving skills with a data-informed mindset.
• Worked in AI Product management role
• Excellent communication skills with the ability to articulate technical concepts to a diverse audience.
• A history of successfully delivering impactful projects within designated timelines.

The Nice-to-Haves

• Experience with designing and conducting experiments utilising ML and LLMs to test hypotheses and improve product features.
• A solid grasp of data science, statistical analysis, and ML model prototyping to drive significant business results.
• Bonus if you have programming skills.

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team
GrabAds allows Advertisers, Agencies, and Merchants to engage the Grab Audience via innovative online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients are able to reach their desired audiences at scale, while driving measurable business outcomes. We would want to invite talented and passionate engineers to join our journey, to create value for our consumers, drivers, merchants, and advertising partners, while continuing to make everyday lives better across Southeast Asia.

Get to know the Role
You will develop machine learning models and strategies to predict the most relevant items in the user journey. You will drive real-world impact through innovative data-driven technology. You will drive the development and iteration of the algorithm and ensure that improvements roll out successfully.

The Day-to-Day Activities

• Conceptualise and develop machine learning models to understand, classify and predict user behaviors in different scenarios. Deploy, test and maintain them.
• Design and conduct both offline and online experiments to validate hypotheses.
• Design and implement algorithms to derive deep insights and identify trends, patterns and relationships from high-volume high-dimensional data.
• You are required to participate in code and design reviews with peers to maintain our high-standard engineering practice.
• You will participate in on-call rotations with engineers. Troubleshoot, mitigate, and resolve issues.

The Must-Haves

• You have Heart, Hunger, Honour and Humility.
• Master's Degree or above in Computer Science, Electrical Engineering, Software Engineering, Automation, Data Science, or other Computer Science related majors.
• You have a minimum of 2 years of relevant experience in developing Machine Learning models for systems including Ads/RecSys/Search.
• Be familiar with model optimization methods and tricks, and be familiar with deep learning frameworks (TensorFlow/ps-lite/PyTorch)
• Familiar with one or more of the following programming languages: Python/Golang/Java/C++
• Be familiar with the Hadoop ecosystem, and be familiar with modern data processing stacks (e.g. Hive, Presto, Spark, Kafka, HBase, Flink etc.)
• Strong understanding of statistics, data analysis, and data visualization techniques.
• Excellent communication and collaboration skills with a team-oriented mindset, with the ability to work effectively with cross-functional teams.

The Nice-to-Haves

• Be proactive and always be ready to tackle challenging tasks.
  Collaborating with multiple teams to facilitate rapid growth and development.
• Be familiar with user behavior modeling, feature crossing technique, bid optimization strategy including oCPC, and keyword recommendation.
• Proven track record/ accolades in data/ AI-related competitions (e.g. KDD Cup/Kaggle) or programming competitions (e.g. ICPC).
• Proficient in one or more of the following programming languages: Golang/Java/C++/Scala
• Experience in machine learning with cloud platforms (e.g. AWS)
  

Our Commitment
We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team

The Fulfillment tech family is one of the pillars enabling Grab to out-serve our consumers and partners in different businesses and marketplaces across Southeast Asia. We are working on high throughput, real-time distributed systems that use sophisticated machine learning techniques to solve hundreds of millions of requests per day. Our mission is to offer the best-in-class products and experiences to our driver partners as to increase adoption and engagement of our services. Improve driver partner opportunities and efficiency in order to fulfill consumer orders without fail, rain or shine. And to create efficient marketplaces by determining an optimal price that is both sustainable and loved by our partners and consumers.

Grab is Southeast Asia’s leading super-app. We provide everyday services such as deliveries, mobility, financial services, enterprise services and others to millions of users across the region. At the fulfillment machine engineering team, we are trying to solve challenging problems in the marketplace that involve dynamic pricing, supply and demand management. We are looking for senior machine learning engineers to join the team to help us make that vision a reality by developing and refining cutting-edge reinforcement learning models and simulation platforms.

Get to know the Role

This is a hands-on role involving building large-scale simulation platforms and reinforcement algorithms. You will have the opportunity to build a digital twin of Grab’s marketplace that consists of tens of thousands of consumers, drivers and merchants. Furthermore, you will have the opportunity to develop reinforcement learning, optimization and control models to solve business problems inside Grab’s marketplace and deploy them at scale.

The ideal candidate will have solid understanding of software development life-cycle and engineering practices, experience developing production ML systems, experience working on a range of regression/classification and optimization problems, experience applying reinforcement learning (or control theory), experience working with real-time streaming data.

The Day-to-Day Activities

• Architect and develop our simulation platform to simulate the response from the real marketplace that involves different types of services that Grab is providing
• Collaborate with product analysts, managers and business teams to define, prototype and build simulation SDKs to facilitate users to run simulations under different scenarios
• Architect and develop reinforcement learning frameworks to train and run reinforcement learning algorithms at scale, provide efficient optimization solutions to challenging business problems such as pricing, demand and supply management.
• Collaborate with data science and economists teams to solve difficult causality and behavior modeling problems for building more efficient simulation and reinforcement learning algorithms
• Engage in service capacity and demand planning, software performance analysis, costing, tuning and optimization.
• Participate in code and design reviews to maintain our high development standards.
  
  The Must-Haves
• A degree in computer science, software engineering, information technology or related fields
• 5+ years of experience in one or more of the following areas: general machine learning, deep learning, reinforcement learning (control)
• Solid understanding of engineering practices and design patterns, experience in writing readable, maintainable and testable code
• Familiarity working with VCS such as git, git-flow, understanding of full software development life-cycle
• Experience turning business problems into ML/AI-projects
• Experience with any ML framework, such as TensorFlow or PyTorch
• Proficiency in Python
• Experience in any of Scala/Java/Golang/C++
• Experience with any big data framework, such as Spark, Ray familiar with the concept of processing events in real-time
  

The Nice to Have

• A Masters or PhD in computer science, machine learning or related fields
• Experience working with streaming data using Apache Flink, Apache Spark
• Experience developing production quality ML Pipelines
• Experience with MLFlow, TensorFlow probability, TensorFlow agents, Ray RLLib
• Experience with distributed systems and cloud services (AWS, GCP, AZURE)
• Experience applying reinforcement learning for solving real-world problems (robotics, finances, etc.).
• Understanding of probabilistic modeling and differential programming, ability to design/build probabilistic simulators
• Contributions to open source projects

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Job Description

About the Team

GrabDefence is a new team in the Integrity Group, building Grab’s first B2B enterprise technology business. Through GrabDefence, we are opening up our fraud detection and prevention technology to our partners to help them battle fraud and fortify trust in the digital ecosystem.

GrabDefence is Grab’s own Fraud detection and prevention technology platform (also known as Risk Management Platform) for companies that want to protect themselves from fraudsters and fraudulent transactions. Drawing from Grab’s own experience operating in various verticals across the region and battling various fraud attempts, GrabDefence seeks to help companies build Trust in their platforms. GrabDefence is introducing new product lines such as AML, Chargeback protection, and eKYC solutions to its product portfolio, and all of these cutting-edge solutions based on AI will be launched this year, providing the applicant with a tremendous learning and growth opportunity.

This is your opportunity to be part of an exciting new team venturing into a new domain and be involved from strategy to execution. We are looking for driven, like-minded individuals who thrive in an environment of rapid experimentation to join us!

Get to know the Role:

GrabDefence (GD) is looking for an experienced Solution lead to be part of a dynamic growing team, which thrives on challenges and is looking for an opportunity to take their sales experience to the next level. We’re looking for an entrepreneurial individual who will play a central role in our go-to-market and customer engagement as well as building out our customer pipeline.

As the Solution Architect, you’ll be responsible for;

• Develop solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations - translating the solutions into meaningful experiments supported by business cases
• Craft solution offerings to solve customers challenges and go-to-market plays that include business and commercial cases, first call decks, marketing material and other repeatable assets
• Prepare and deliver the business value propositions for customers, including proposal writing, presentation, conducting Proof-of-Concept to showcase GD’ technical feasibility
• Describe to customers alternatives in terms of cost, benefit, and risk when several options are available, i.e., you should be able to help customers make build/buy decisions. You are to operate as a knowledge broker and trusted advisor on Enterprise anti-fraud systems offerings and provide guidance, direction, and assistance on complex sales engagements.
• Ensuring solutions stated in the Statement of Work are best practice and in line with customer requirements
• Working closely with Sales to ensure successful closure of the sales process including responding to RFI’s & RFP’s
• Liaising with the broader team, including PMs, Engineering, Analytics and Strategy team to provide feedback from clients about product requirements
• Keeping abreast of market trends and product & competitor landscapes
• Comfortable negotiating technical aspects with the C-suite
• Solid sales acumen, go getter and must exhibit high degree of sales ethics and integrity.

To perform this role well, the candidate needs to have strong technology-oriented problem solving and communication skills, as well as the capability to learn and understand the fraud domain and client challenges.

You will report to the Head of GrabDefence, Enterprise Sales and Strategy

The must haves:

• The candidate must understand the Data Platform and how the underlying platform is built to serve real-time use cases. Specific experiences in financial risk management, anti-fraud would be an advantage,
• Experience working within the technology industry is highly desired, fraud and risk experience a plus. If you’ve gotten your hands dirty with lots of data, it's great.
• Experience working with business leaders to define and solve real industry or customer challenges especially in Southeast Asia whilst understanding cultural nuances.
• Strong verbal, presentation and written communications skills are a must.
• [7]+ years’ experience in customer-facing pre sales or solution architect role, consulting, program/product management, IT solutions development experience or equivalent consultative-

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

At Grab, we are working hard to create a unified marketplace that allows consumers easy access to multiple merchants; such that they can find affordable food in a convenient way.

We are already leading the way with our delivery business and looking for a Senior Product Designer to join the Deliveries design team and help us create the path for our dining business. From helping customers order through the Grab app while dining out and allowing merchants to use the existing POS systems to manage their dining-in customers, this role will need you to think holistically about the Grab Food ecosystem. Join us if you are interested in carving the future of how people eat out at restaurants.

Get to know the Team

As a Senior Product Designer on the Food/Mart team, you will be part of a group of talented product designers and UX writers who are carving the pathway for the future of online ordering and discovery. Based in Singapore, you will command a high level of autonomy, whilst actively collaborating with product managers, engineers, analysts, and business teams to help shape the future of online ordering and discovery. The future of online food and mart will leverage Grab's ecosystem, focusing on seamless payments, reliable fulfilment, and the establishment of trust-building relationships between consumers, merchants, and driver-partners who deliver the food.

Get to know the Role

As a Product Designer, your role will involve daily collaboration with a dynamic and diverse team of specialists. This includes other Product Designers, Product Managers, Analysts, Engineers, and Business Stakeholders. Together, we strive to build exceptional user experiences that yield impactful business results. You'll partner closely with cross-functional teams to ensure your designs are not just innovative but also feasible, bridging the gap between user needs, technology, and business goals. Staying ahead of the curve will be key! You'll consistently research and analyze the latest industry UX/UI trends and competitor strategies. Your insights will help us keep a pulse on the market and steer our product in a direction that sets us apart. User insights and data will be at the heart of your design decisions. You’ll have the exciting responsibility of transforming data from market and user experience research, industry trends, and competitive analysis into compelling user insights to inform your design thinking.

Furthermore, you'll actively participate in user research and testing activities across the Southeast Asia region. This hands-on approach will give you a deeper understanding of our users and provide essential feedback and validation for our designs.

The Day-to-Day Activities

• Define consumer experience for discovery and ordering online food and mart, leveraging Grab's ecosystem in payments, fulfillment and communications.
• Outline merchant-, driver-partner experience: order creation, allocation, collection, payment verification, order delivery
• Deep dive and understand global on-demand apps used by consumers, drivers, businesses
• Conduct guerilla, concept, and usability testing for consumer and driver-partner on-demand solutions
• Collaborate with stakeholders on information architecture, user journey mapping, wireframe flows for a seamless consumer journey.
• Enhance consumer, merchant- and driver-partner experiences across platforms
• Deliver design artifacts exemplifying excellence, from ideation to prototyping/validation, inspiring designers
• Create high-fidelity prototypes, closely collaborate with engineers, develop and ship top-quality product solutions

Qualifications

​ The Must-Haves

• Minimum 4 years as a product designer
• Portfolio showcasing on-demand service industry experience; online ordering and discovery, and online to offline service design experience preferred
• Strong understanding of web/mobile UX design and design systems.
• Working knowledge of mobile/web front-end development to understand constraints and opportunities.
• Ability to create prototypes and experience conducting guerilla testing, concept testing, and low-fidelity user tests to validate hypothesis and fact check assumptions
• Keen eye for visual design, hands-on user interface design experience
• Proficiency with design tools, e.g., Figma/Figjam, ProtoPie, AfterEffects or similar animation tools.
• Ability to present design concepts to stakeholders
• Experience in service design, user research, and translating findings into product features/improvements considered a plus

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know our Team

As a Lead Product Designer on the Integrity team, you will join a growing team to design for users’ needs by understanding their motivations, behaviors, and expectations. Based in Singapore, you will command a high level of independence and be highly motivated to collaborate with cross-functional teams on a range of problem spaces dealing with protecting Grab’s credibility to win users’ trust, improving our ability to detect and prevent various types of fraud across the user journey, ensure all transactions performed within Grab’s ecosystem are secure and identifying/predicting what genuine user looks like to ensure we provide the right experience to the right customers (travelers, high-value users, etc.).

Get to know the Role

At Grab, building a safe marketplace for the community to thrive is paramount to our mission to enable economic empowerment for everyone in Southeast Asia. We seek a Lead Product Designer to join our Integrity team to help win users’ trust across the region. Join us if you’re committed to crafting frictionless and beautiful experiences for our consumers, drivers, and merchant partners.

The Day-to-Day Activities

• Independently designing products with excellent quality across problem space teams and on strategic initiatives that focuses on User Trust, Safety & Integrity.
• Work with multiple stakeholders in balancing fraud prevention + safety factors with seamless experience that will win user trust.
• Work with the product, engineering and data team to provide the right level of risk & fraud prevention algorithm that is beneficial for the whole ecosystem.
• Design cost-effective safety and fraud prevention features that will scale to support business profitability and sustainability.
• Work with other project stakeholders to deliver the information architecture, user journey map & wireframe flow that is relevant with user trust and safety.
• Work with other designers, content writers, UX researchers to convert the wireframes into high-fidelity user interfaces that are promoting safety in a user friendly way.
• Plan and contribute to design validation, such as through usability testing and experiments, with a strong ability to define the right MVP scope.
• Conduct desk check of user interface during engineering development phase to ensure high quality implementation.
• Conduct & facilitate requirements, design, implementation reviews and critiques of other people’s work to create achievable, measurable & impactful goals.
• Research and analyze industry UX/UI trends and competitor experiences & strategies in Transport and Mobility business, mainly for User Trust & Safety.
• Regular review of usage quantitative data from analytics to be triangulated with the qualitative insights that will drive the right decision.

The Must-Haves

• Online portfolio with a range of interactive samples in the Trust, Safety & Integrity area within Transport & Mobility business, either for end consumers, drivers or merchants.
• Minimum of 5 years of direct experience in product design, mainly in the User Trust, Safety & Integrity domain expertise, such as Fraud Prevention.
• Excellent understanding of UX design for the web, mobile, or touch devices, preferably with the context of maintaining the balance between risk and seamless experience for the safety of the user account.
• Good understanding of user risk algorithms and the needs to translate it to the best user experience.
• Good eye for visual design & hands-on experience in user interface design.
• Experience with current and relevant design tools like Figma & ProtoPie.
• Ability to prototype and demonstrate design concepts to extended stakeholders.
• Ability to plan and lead design workshops independently with multiple parties by utilizing best practices methodology in problem solving.
• Ability to test (such as concepts or usability testing) and iterate the design, specifically with the drivers and their driving context.

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Job Description

Get to know the team

In the dynamic landscape of Southeast Asian markets, where diversity and user preferences vary widely, the success of our company's app providing a myriad of digital services hinges significantly on the effectiveness of our search and personalization capabilities. The fusion of robust search functionality and personalized user experiences forms the cornerstone of our platform's success, fostering user engagement, loyalty, and a competitive edge.

The primary focus of the Search Personalization and Ads team lies in optimizing two critical aspects of our platform: search functionality and personalization. We understand that users expect a mature platform like Grab that not only meets their immediate needs but also anticipates and adapts to their preferences over time.

Get to know the role

As a lead product designer, you will lead multiple problem spaces as a design PIC. Your involvement will span the entire product development process, encompassing product strategy, solution delivery, and taking ownership of design processes and results. You will play a pivotal role in elevating the user experience to new heights and introducing innovative solutions. If you prioritize user-centric design, excel at problem-solving, and are proficient in guiding creative processes, then this position is tailored for you.

The day-to-day activities

• Distill broad, conceptual ideas into practical and engaging interfaces.
• Actively involved in defining product strategy.
• Identify high-impact opportunities, and design features in pursuit of goals, and explain the rationale for your decisions.
• Advocate for our diverse user base with hard data and in-depth research to help meet their unique needs.
• Plan, prioritize coordinate, and conduct behavioral analysis, user requirements analysis, task analysis, conceptual modeling, and usability testing.
• Create flows, sketches, prototypes, wireframes, and high-fidelity mockups to communicate concepts, solicit feedback, and drive an aligned approach among your team and stakeholders.
• Ensure consistency across all of our products & integrations by adhering to our design system standards and making updates when necessary. Work with engineering, product management, data, marketing, etc. to eliminate inconsistencies.

The must-haves

• A portfolio demonstrating relevant design capabilities is required.
• Experience with designing for web and app interfaces
• Think in terms of design systems and making rational design decisions.
• Understand the technical limitations and liberties behind your decisions and have enough chops to communicate your ideas to our engineers.
• Demonstrated ability to communicate your design and the decisions that led to it through strong verbal, written, and visual presentation skills.
• Visual design skills, especially in the construction of visual hierarchies, and attention to detail in typography, spacing, and color.
• 5+ years of experience as a product designer, UX designer, and interaction designer.
• Proficiency in a variety of design tools such as Figma, Protopie, or tools with similar purposes.

The nice-to-haves

• Experience in establishing and maintaining design systems
• Experience in designing mobile apps on multiple platforms
• Experience in designing and conducting user and market research studies

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team

The Grab Support tech team is a passionate team responsible for the user support experience at scale. We make an impact by empowering our internal users to serve consumers and partners across the region. Our team is made up of cross-functional team members across product, engineering, design, data science, analytics, and business.

Get to know the Role

We are looking for experienced individuals who are user-centric and data-driven, able to think holistically and creatively, communicate well, and are great team players. We like creative hustlers, people who can think outside the box, influence, and get stuff done even if it seems impossible. We work fast, push the boundaries, and try new things. Sometimes they don’t work, so we embrace learning from failures and a culture of lifelong learning.

The Day-to-Day Activities

• Independently designing products with excellent quality across problem space teams and on strategic initiatives that focuses on user experience of grab support and agent platforms.
• Go to the ground with users and agents to directly understand the pain points and opportunities to inform the product strategy and iteration decision.
• Work with the product, engineering and data team to provide the best support experience that is beneficial for the whole ecosystem.
• Work with other project stakeholders to deliver the information architecture, user journey map & wireframe flow.
• Work with other designers, content writers, UX researchers to convert the wireframes into high-fidelity user interfaces.
• Plan and contribute to design validation, such as through usability testing and experiments, with a strong ability to define the right MVP scope.
• Conduct desk check of user interface during engineering development phase to ensure high quality implementation.
• Conduct & facilitate requirements, design, implementation reviews and critiques of other people’s work to create achievable, measurable & impactful goals.
• Research and analyze industry UX/UI trends and competitor experiences & strategies in Support Platform, including the latest technology in AI and Chatbot.
• Regular review of usage quantitative data from analytics to be triangulated with the qualitative insights that will drive the right decision.

The Nice-to-Haves

• Online portfolio with a range of interactive samples in Help Center, User Experience of Support or Agent Platforms.
• Minimum of 5 years of direct experience in product design, mainly in the domain customer support or agent platform.
• Excellent understanding of UX design for the web, mobile, or touch devices, including some internal tools.
• Good eye for visual design & hands-on experience in user interface design.
• Experience with current and relevant design tools like Figma & ProtoPie.
• Ability to prototype and demonstrate design concepts to extended stakeholders.
• Ability to plan and lead design workshops independently with multiple parties by utilizing best practices methodology in problem solving.
• Ability to test (such as concepts or usability testing) and iterate the design with strong on to the ground insights fromusers.

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.