Total 8 cash management officer job vacancies in D14 Geylang, Eunos

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

• Diploma in Nursing, Social Work or other related disciplines
• Minimum 1 year experience in community healthcare settings in Singapore
• Good knowledge of the geriatrics and community services
• Strong communication skills (oral and written)
• Proficiency in G Suite applications (e.g. Google mail, docs, sheets, slides, calendar)

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

NTUC Health Co-operative Limited (NTUC Health) is a social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. We want to make a difference in our community by continuously exploring and expanding our services. We are recruiting dynamic and capable individuals for our Active Ageing Centres.

This role will perform data quality analysis, raise awareness and to establish and maintain standards, operational procedures and documentations. It is also required to conduct compliance checks to review and analyse the operation processes to ensure that the implemented controls and their outputs meet the requirements. Additionally, the Senior Associate is expected to visit the different AACs under NTUC Health for the adoption of the standards, data quality analysis and compliance review.

Job responsibilities:

• Systematically collect, process and perform analyses on large data sets to support decision-making in AAC operations and in meeting requirements.
• Use statistical tools and techniques to explore and analyse data, identifying patterns, relationships, and trends
• Prepare reports and presentations to communicate progress, insights and findings from the data to stakeholders, which can influence policy and decision-making processes;
• Collaboration working with other departments to drive and/or support the digital transformation journey.
• Design methodology for the review of compliance to AAC Operations Standard
  • Conduct compliance checks through interviews, observations and reviews of documentation, to ensure quality management measures are in place, effective and sustainable
  • Organize and conduct quality-related internal audits and coordinate external audits on AACs
• Develop roll-out implementation plans and materials
• Raise awareness on quality through various channels such as, but not limited, to organizing Quality Day events, issuance of quality newsletters or staff training
• Work with Centres'-In-Charge to understand ground issues and concerns, identify areas of improvements and develop improvement plans
• Compile, analyze data and findings and provide recommendations
• Establish operational procedures to improve consistency and efficiency in day-to-day processes
• May require to perform additional duties as requested

Technical qualifications

• Degree / Diploma in a relevant discipline
• Have a background in quality management, data analysis and / or service excellence programmes.
• Competency in data quality analysis

General qualifications

• Keen interest in quality management in eldercare sector
• Good written and verbal communication
• Detail-oriented, strong analytical and organizational skills
• Good interpersonal skills
• Positive attitude and willingness to learn

Advantageous traits

• Proficient in Google Workspace
• Has an interest/passion for working with seniors, partners and new people groups

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

NTUC Health is one of Singapore's largest community health and eldercare providers. As we are growing our cluster support with the evolving EC model, we are looking for dynamic individuals to drive quality assurance, statutory compliance, and programme management in all Active Ageing Centres (AAC).

Quality Assurance And Compliance:

• Ensuring AACs comply with the funder requirements on service deliveries.
• Oversee the semi-annual AIC progress reporting, ensure correct reporting from AAC to funder.
• Monitor and maintain quality standards of the AACs including tracking, updating, and maintaining SOPs and Work Instructions under the framework of ISO 9001:2015 (Quality Management System Requirements).
• Oversee and manage regular quality surveillance, inspections, audits, and governance of Service Quality projects.
• Develop better practices, drive continuous improvement to a higher level of performance as well as implement sustainable business and operational strategies in line with the organization's growth.
• Engage all centers to implement and uphold the quality standards of the division.
• Act as the relevant contact for MOH Audit matters, providing communication to Ministry on improvement plans and escalation of issues.
• Share learnings and issues across various centers for learning purposes.
• AAC Data Protection Representative
• Conduct quality training, oversee and direct the development and implementation of quality and safety training strategies, initiatives, and programs for the department.
• May require to perform additional duties as requested

Incident Management:

• Establish a Quality Assurance Committee (QAC) to review and manage incidents/ data and other improvement plans.
• Oversee analysis, management, and reporting of incidents (Internal and external reporting)
• Oversee development and implementation of risk registry
• Collaborate with stakeholders to ensure that corresponding risk management measures are in place and sustainable.

• Bachelor's degree, preferably in Healthcare or Gerontology related discipline
• Preferably a minimum 3 years of Healthcare experience
• Minimum of 5 years in a supervisory role
• Minimum of 8 years experience in quality assurance, audit, knowledge management, and data analytics
• Experience in project management and/or process re-engineering using Lean and/or another quality improvement/innovation methodologies
• Good communication, interpersonal and people management skills
• Excellent analytical and problem-solving skills
• Detail-oriented
• Familiar with Google Workspace

• LEAN Six Sigma or equivalent process improvement experiences would be an advantage

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

The Admin Executive will assist the Community Partnership Manager in managing administrative tasks, maintaining trackers, and handling volunteer-related administrative work across our six nursing homes. This position requires excellent organizational skills, attention to detail, and the ability to work collaboratively with various teams to support the effective management of our volunteer programs.

• Administration:
• Provide administrative support to the six nursing homes, including preparing meeting slides for each home and assisting the Manager in managing processes and creating templates
• Update departmental volunteer records, files, and databases
• Trackers and Reporting:
• Develop and maintain trackers to monitor specific programs, program metrics, and other relevant data for six nursing homes ensuring data accuracy and timely delivery
• Volunteer Coordination:
• Support the organization of volunteer appreciation events, training sessions, and other related activities
• Handle volunteer inquiries and provide support as needed to ensure a positive experience for all participants
• Communication:
• Assist in creating flyers, updates, training posters, and other communications for volunteers and stakeholders
• Other Duties:
• Assist with special projects and initiatives as assigned
• Support other team members when they are on leave

• Proficient in Google Suite and Looker Studio
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Able to work independently and as part of a team
• Proactive and adaptable to changing priorities
• Open to learning new software

• Experience:
• Minimum of 1-2 years of administrative experience
• Experience in volunteer coordination or community engagement is a plus
• Available to work on some weekends, with compensation provided through time off
• Education:
• Diploma or equivalent in Business Administration, Office Management

1. This position is on a 2-year contract
2. The staff will have to travel to different nursing homes on a weekly basis

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

Job Description

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Please watch this recruitment video to find out more about the role of Training Officer - https://bit.ly/3fHXuvv

Client Engagement & Development

• To meaningfully engage, teach, train, supervise, maintain and develop the functioning level of clients to function adequately and independently in the following areas:

• Activities of Daily Living
• Home Living Skills
• Community Living & Mobility Skills
• Social and Recreational Skills
• Work Readiness Skills

Client/Trainee Management & Development

• Formulate and implement Individual Learning Programme (ILP) through professional assessment
• Engage in continuous assessment, training and evaluation of trainees' holistic development
• Plan and Implement appropriate group activities
• Plan, implement and monitor trainees' security and safety procedures

Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to Social Worker and Centre Manager

Administrative & Operations

• Support unit operational and logistics management
• Ensure centre/trainees safety and security
• Update of clients'/trainee's daily attendance and participation in activities, events and programmes in various client management system platforms
• Engage in caregiver dialogue sessions, home visits and maintain good rapport and communication with parents / caregivers
• Attend staff meeting and training as required

Event Management

Staff will be assigned to oversee at least one of the following duties and will provide assistance to the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organise internal/external events and activities for trainees
• Support volunteer engagement events
• Support public education activities
• Support MINDS events at organisation level

• Minimum O levels
• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

• Computer literacy skills MS Word, Excel and PowerPoint
• People-oriented team player
• Good interpersonal and communication skill
• Passion and great deal of patience to work with people with intellectual disabilities

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic.

RESPONSIBILITIES

NTUC Health is one of Singapore's largest community health and eldercare providers. As a growing organisation, we are looking for dynamic individuals who are passionate about driving group-wide projects and initiatives relating to operational alignment, efficiency and technology adoption in existing senior daycare centres and senior activity centres. You may also be involved in new centres set up and renovation.

You must be an independent self-starter, organized, solution-oriented, have strategic, critical and systems thinking, be able to manage &/or bring clarity on ambiguity and have excellent communication and people skills to act as the bridge between stakeholders and the teams tasked with the actual execution of the project.

You must oversee the interior fit-out projects, ensure the scopes of the project are sound and shall report regularly on the progress of the project works. You must ensure that the projects are staying on track and are within the approved schedule and budget.

• Project Management

  • Ensure proper project management from project charter to closure
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Ensure that all projects are delivered on time, within scope and meet budgetary objectives
  • Make adjustments to project constraints based on financial analysis
  • Perform risk management to minimize project risks
  • Manage the relationship with the client and all stakeholders
  • Report and escalate to management as needed
  • Support project funding application and claim submission
  • Create and maintain comprehensive project documentation
  • Perform other related duties as assigned

  Facilities Management

  • Manage the overall services provided and ensure the highest level of efficiency of facilities by performing repairs or contracting maintenance services. Including writing of work scope & specification requirements as needed for tender.
  • Oversee and schedule preventive maintenance to mitigate risks and optimize the lifelong cost of equipment.
  • Budget and plan for purchasing services and facilities as needed for new and current projects and maintenance.
  • Propose and schedule a maintenance plan to ensure that facilities are in good order.
  • Maintain and ensure high customer satisfaction level and peace of mind for elderly clients, stakeholders and the public.
  • Review, propose and plan for energy efficiency usage and reduction of overall waste in facilities.
  • Manage and oversee projects to ensure safety standards and upkeep of regulatory or compliance standards for new and current facilities.
  • Monitor the facility upkeep, guarantee safety and quality, and prepare and present reports on the quality of facilities.
  • Conduct full field and environmental audits periodically and present reports to business units.
  • Manage vendor contractors to ensure the performance is met.
  • Manage business units service requests, prepare monthly summary reports and meet the service level agreement standard.
  • Facilitate business unit to be onboard with MOHH Preventive Planned Maintenance Regime.

• Degree in appropriate field of study
• Min. 5 years' experience in facilities and project management
• Solid organization skills including attention to detail and multitasking skills
• Excellent people skills as a team player and in managing multiple internal and external stakeholders
• Excellent written and verbal communication skill
• Strong strategic and critical thinking
• Able to work independently and under pressure
• Able to manage/lead change management
• Knowledge of Workplace Safety & Health and Risk Assessment
• Data analytics knowledge is an advantage

• Ability to work on weekends / public holiday and late nights whenever required.
• Healthcare background; facility planning an advantage

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

To provide basic care coordination, discharge planning, monitor/evaluate and education for clients and their families on Home Care Service received.

a) Service Coordination Management

• To administer the coordination of service requested by new clients. To ensure proper documentation on the systems and paper filing are completed on a timely basis.
• To conduct regular home visits & telephonic follow up to build rapport, obtain feedback and engage clients and their caregivers
• To work closely with internal stakeholders when applicable to ensure the smooth delivery of service, i.e. Home Personal Care (HPC) service is carried out by Care Associate (CA).

b) Administrative Management

• To arrange for reassessment of care plans with clients on a 6-monthly basis. This is to determine if the client requires to continue to receive the service.
• To manage monthly transport/ad-hoc claims and prepare reimbursement requests for submission to HR (for locum doctors, locum care staff or as required).
• To conduct regular telephonic follow up to engage with clients and obtain feedback on the services rendered.
• To assist in application for SMF Consumables.
• To work closely with Operations and Nurse Manager on discharging clients from service.
• To provide any other ad-hoc administrative general support to the Home Care team as assigned.

c) Service Development

• To be involved in regular programme development and evaluation in order to meet the needs of an evolving eldercare sector.

d) Additional Responsibilies

• Prepare ad-hoc reports and other administrative work as assigned by the Home Care operations team.
• Keeping updated with ISO requirements.

• Diploma or Advanced Diploma in healthcare related disciplines.
• Minimum 3 years' experience in community healthcare settings in Singapore
• Good knowledge of the geriatrics and community services
• Proficiency in MS Office applications
• Proficiency in Google Workspace applications - Gmail, Google Calendar, Google Docs/Sheets/Slides, Google Drive

• Good interpersonal and writing skills
• Good team player and multi-tasker
• Good communication skills (oral and written)
• Passion in community services and service oriented
• Good judgement and decision making, problem solving skills
• Independent, resourceful and self-motivated
• Meticulous and have an eye for details
• Proficiency in Chinese is essential as majority of our clients are Chinese-speaking

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health)is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic.

RESPONSIBILITIES

• Assist the Facilities Management (FM) team to collect FM system data (i.e air con asset master list)
• Assist to do full field check presentation.
• Assist in makingshort educational video clips
• Assist in sustainability efforts of the organization

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