Total 14 communications executive job vacancies in D07 Golden Mile, Middle Road

At Income, we aim to create exponential value and cultivate dynamic learning culture. As part of Income’s Actuarial Pricing Team, candidate will work closely and collaborate with stakeholders across the organization to deliver business-oriented, customer-focused and innovative insurance solutions.

Responsibilities:

• Assist pricing team in product pricing project, including performing Regression Testing & User Acceptance Testing for new product implementation
• Provide ad hoc support to Product Development, Distribution, and Policy Servicing teams on client requests, including post-sales illustrations and customer queries
• To support updates and enhancement for Policy Illustration and Post Sales illustration templates
• Assist in the preparation of regulatory reporting filings for new product
• Adopt design-thinking and agile framework in delivering project.

Requirements:

• 1 - 2 years of experience working in a life insurance function within an actuarial capacity preferred, fresh graduates with relevant coursework or internships are encouraged to apply.
• Bachelor’s degree in Actuarial Science, Mathematics, Statistics or related field with good progress in actuarial credentials (e.g. ASA, AIA, AFA) from a recognized international actuarial body
• Ability in critical thinking, problem solving and decision making
• Excellent communication skills with the ability to present information clearly and concisely
• Detail oriented with a commitment to accuracy and quality
• Adaptable and open to dynamic working environment and willing to explore new ways of working
• Strong teamwork and collaboration skills

The Investment Operational Risk and Compliance team is part of the Risk Management Department which drives risk management agenda, ensures sound and effective risk management framework and promotes risk culture. The team oversees and conducts the operational risk management function for Income’s Investment related activities and ensures these activities are compliant with applicable laws, regulations, and internal standards. We are looking for a strong and pro-active team player who wants to grow with Income to join us.

Your main responsibilities will include:

Investment Operational Risk

• Drive and Support the Investment Operation Risk framework, procedures, and related activities, in the areas of Risk

Management / 2nd Line of Defence.

• Conduct the Incident Notification and Reporting (Ops Loss) for Investment related activities
• Provide support to Risk and Control Self-Assessment (RCSA), Control Testing and Quality Assurance Review, and recommend enhancements on adequacy of the design of internal controls and processes
• Review the Investment Management Agreement (IMAs), Investment Portfolios Guidelines, Subscription Documents and other requests from our Investment Teams.
• Review the Investment Breach Register and Investment's team standard operating procedures (SOP) on a regular basis.
• Participate to the regular review on External Fund Managers.
• Coordinate and prepare Monthly Incident Reporting with the Investment personnel for Risk Management reporting
• Coordinate and support for Substantial Shareholding reporting for other jurisdictions other than SG

Investment Compliance (Regulatory)

• Support to the Investment Compliance (Regulatory) framework, policies, procedures, and related activities (i.e., assessment, dissemination and advisory on Regulations applicable to Investment activities)
• Review and assess Investment Regulatory Breaches, prepare notification to Authorities
• Report and escalate compliance shortcomings, violations and breaches to Senior Management, Board committees, and Authorities.
• Contribute in the preparation of compliance report on a quarterly basis

Qualifications

• Degree in Accounting, Finance, Law or equivalent
• Experience in Asset Management / Investment will be preferable
• Minimum 3 to 5 years of relevant experience either in Portfolios Operations or Investment Compliance or Operational Risk
• Familiar with MAS regulations, notices and guidelines with respect to Fund Management and Insurance Investments will be a plus (e.g. Securities & Futures Act, Code of Collective Investment Schemes, MAS Notice 307, CPF Investment Guidelines).
• Good in communication and writing skills, able to present to and engage with different audience
• Team player with good interpersonal skill, able to work independently as well
• Analytical skills

The candidate will manage the accounts receivables, debt analysis and collection from various intermediaries. Key responsibilities will include:

• Responsible for prompt collection for all outstanding debts by performing outstanding debt recovery activities and monitoring overdue account receivables via calling, emailing, or other communications.
• Investigate and resolve discrepancies or disputed transactions with policyholders/ intermediaries/other stakeholders.
• Prepare reminder letters or appointment letters (if necessary)
• Prepare and perform/ allocate premium payment updates
• Prepare monthly/quarterly updates and analysis on outstanding cases
• Monitor all accounts for possible bad debt write-offs
• Liaise closely with intermediaries and internal / external stakeholders proactively to reduce credit exposure and build/foster strong relationships
• Handle enquiries from intermediaries / external stakeholder and ensure that queries / issues are promptly attended to and resolved
• Resolves unallocated receipts by reviewing outstanding report, payment history and liaising contact with internal and external parties
• Prepares and collate the monthly / quarterly management statistics and analysis for business reporting.
• Perform statement reconciliation in a timely manner
• Achieve productivity, efficiency and quality in recovery work done
• Performs updates of standard operations procedures
• Collaborate with Business Owners and IT on systems enhancements/ projects
• Initiate process improvement initiatives, support and participate in system enhancements and testing
• Assist the Superior and support the operational business as required.

Requirements:

• Degree / Diploma holder
• Min 1 year of credit control experience
• Preferably knowledge in PowerBI, Power Query, coding skillset
• Good knowledge in MS Excel
• Familiarity with bookkeeping and basic accounting procedures
• Proactive, good interpersonal, communication and analytic skills
• Highly organized, attention to details
• Fast learner who is able to multi-task
• Pleasant, positive personality, enjoys collaborating with others and a team player

Income Insurance Limited (Income Insurance) is one of the leading composite insurers in Singapore, offering life, health and general insurance. Established in Singapore to plug a social need for insurance in 1970, Income Insurance continues to put people first by serving the protection, savings and investment needs of individuals, families and businesses today. Its lifestyle-centric and data-driven approach to insurance and financial planning puts the company at the forefront of innovative solutions that empowers the people it serves with better financial well-being. Additionally, Income Insurance is committed to being a responsible business that champions the environment and builds stronger communities by supporting financial inclusion, education for youth-in-need and seniors’ well-being.

Job Responsibilities

• Contribute towards achieving the targeted Gross Written Premium, Underwriting Results and Business Targets.
• Responsible for underwriting new business and review of renewal business of Marine portfolio (including cargo and hull).
• Underwrite and accept risks within delegated authority as specified in Underwriting Guidelines, Treaty and Acceptance Limits, and to obtain approval from HOS and/or HOD if authority exceeded.
• To place facultative reinsurance for risks exceeding Treaty capacity, and/or for the purpose of minimizing and spreading risk exposure
• Build and maintain strong relationships with clients and intermediaries, and to enhance business retention and new business development.
• Assist team to prepare monthly reports, and follow up on cargo declarations.
• Undertake projects or other duties which may be assigned.

Qualifications

• Minimum 3 years’ experience in marine insurance underwriting/ broking preferred.
• Knowledge of marine insurance, particularly in cargo and/or hull preferred.
• Good team player with strong analytical skills and ability to work under pressure.
• Good communication, problem-solving and negotiation skill.
• Strong customer focus and service-oriented.
• Detail-oriented and performance-driven.
• Proficient in MS Office (Excel, Word, Powerpoint)

We believe that effective risk management will help us safely navigate the volatile and complex business and regulatory environments to achieve success. In Income, our Risk Management and Compliance Departments drive risk management and compliance agenda, ensure sound and effective risk management and compliance framework and promote risk culture. We work in close partnerships with our business and other stakeholders to achieve the desired business and risk outcomes. We stay relevant and therefore, getting better and sharper at what we do is the constant. We are looking for a pro-active individual and a strong team player, who wants to grow with Income, to join us.

Description for Internal Candidates

You will play pivotal role within Risk and Compliance Innovation team and partner with the leadership team across the Risk and Compliance Departments to support the Chief Risk Officer to achieve the risk and compliance goals of Income. In your role, you will be responsible for:

• Developing models and data analytics capabilities to strengthen risk insights in monitoring key risk profiles.
• Identifying emerging trends or potential threats and supporting business strategies through data-driven analysis.
• Working closely with the Risk Management and Analytics Centre of Excellence, supported by a group of data science teams within Income, to enhance risk management effectiveness. This will be done through:Reviewing areas that are best supported by technology
  Greater use of analytics in evaluation
  Development and usage of meaningful key risk indicators
  
• Implementing or being involved in the implementation of changes and conducting necessary training.
• Providing high-quality and insightful reports to board and management.
• Assisting in the development and maintenance of quantitative risk models, including involvement in stress testing and capital allocation models to support ORSA reporting and annual risk appetite reviews.
• Implementing and maintaining data pipelines and workflows using tools like Kedro and AWS services (Redshift, S3) to ensure efficient data processing and analysis.
• Developing predictive models using machine learning techniques to improve risk assessment.
• Creating insightful dashboards and visualizations using Tableau to communicate complex risk information effectively.
• Collaborating with cross-functional teams to integrate data analytics outputs into risk management strategies and decision-making processes.

Qualifications

• Bachelor's/Master’s degree in Statistics, Financial Mathematics, Computer Science, or a related quantitative field.
• About 5 years of experience as a data analyst, preferably in a major insurance company or similar financial institution.
• Strong track record of using data mining and analytics to highlight risks and improve efficiencies.
• Proficient in Python and SQL, with experience using Jupyter Notebooks for analysis and model development.
• Knowledge of models and algorithms used for data analytics, including machine learning techniques.
• Experience working with large datasets in cloud environments (e.g., AWS Redshift).
• Familiarity with data pipeline tools such as Kedro.
• Strong expertise in data visualization and dashboard creation using business intelligence tools (Tableau, Power BI, Qlik, etc.).
• Understanding of financial risk management principles and familiarity with quantitative risk modelling concepts.
• Strategic mindset and strong analytical and problem-solving skills, able to consider risks/issues and implications to business holistically.
• Ability to analyse large datasets with attention to detail.
• Strong communication skills with the ability to explain complex or technical matters in a clear and concise manner.
• Excellent internal and external relationship-building skills.
• Ability to work effectively in a collaborative team environment

We are looking for a proactive professional to join our Investment Operational & Compliance Risk team. As a member of the team, you will work closely with the Product Development and Marketing departments and be instrumental to review and launch new investment-linked funds and contribute to the top line growth of the ILP business for the company. You will also collaborate with the Investment department to provide operational and compliance risk oversight on Income’s multi-asset funds of over SGD$40 billion, identifying, monitoring and reporting operational and compliance risks in investment management activities.

Key responsibilities include:

1. ILP Fund Review

• Work with the Product Development and Marketing departments to review collaterals (e.g. Product Highlight Sheet, Factsheet, Fund Summary, etc.).
• Engage with stakeholders to communicate requirements.
• Assist to review/streamline the ILP fund review process as part of efficiency optimisation and continuous improvement.
• Assist to review standard operating procedures (SOP) on a regular basis.

2. Investment Operational & Compliance Risk

• Assist to Perform periodic Risk and Control Self-Assessment (RCSA), Compliance Risk Assessment (CRA), and Controls Testing and.
• Assist to review Investment Operational and Compliance Risk processes, and provide guidance to relevant stakeholders and/or recommend enhancements on the adequacy of the design of internal controls and processes.

3. Other Activities

• Contribute to strategic projects.
• Regular/ad hoc Board and Management Committee reporting.

Qualifications:

• Degree in Accounting, Finance, Law or equivalent.
• Experience in Asset Management / Investment will be preferable.
• Minimum 3 years of relevant experience either in Portfolio Operations or Investment Operational or Compliance Risk.
• Familiarity with MAS regulations, notices and guidelines with respect to Fund Management and Insurance Investments will be an added advantage (e.g. Securities & Futures Act, Code of Collective Investment Schemes, MAS Notice 307, CPF Investment Guidelines).
• Good communication and writing skills, able to present to and engage with different stakeholders.
• Team player with good interpersonal skill, able to work independently as well.
• Sound analytical skills.

Job Responsibilities:

• Assess accidental medical expenses claims within authority limit according to policy terms and conditions
• Manage and respond to mailbox and customer calls in a timely and professional manner
• Communicate with policyholders, brokers, and other stakeholders to resolve claims efficiently
• Identify and escalate complex claims to team lead or manager
• Ensure that the job’s KPIs are met
• ⁠Ensure compliance with company policies and regulatory requirements
• Undertake any other duties or projects as assigned by the manager

Job Requirements:

• Diploma or Degree in any discipline
• 1 to 2 years of experience in insurance claims handling or related fields
• Insurance industry knowledge and certificates (e.g. Certificate in Health Insurance)
• ⁠Excellent communication, interpersonal, and customer service skills
• Attention to details; strong analytical, organisational and time management skills

At Income Insurance Limited, our Actuarial team is dedicated to driving exponential value and fostering a culture of continuous learning and innovation. We play a pivotal role in the company’s enterprise-wide digitalization and data initiatives, influencing strategic decisions that shape the future of insurance solutions.

As an Executive you will be an integral part of our Actuarial Department’s Capital Management team. This role offers an exciting opportunity to learn about and contribute to reporting under the Risk Based Capital 2 (“RBC2”) Framework. You will also collaborate with cross-functional teams to ensure regulatory compliance.

This role will be an integral team member within the Capital Management team in the Actuarial Department. The key responsibilities include:

• Assist in the preparation of regulatory reporting filings and reports.
• Participate in capital management activities, including solvency reporting and stress testing.
• Actively adopt actuarial and data analytic tools to design process, and automation to enhance efficiency and accuracy.
• Design new or improve existing risk controls to enhance governance and mitigate risks within the actuarial function.
• Collaborate with cross-functional teams to enhance the overall reporting process and ensure compliance with regulatory requirements.

The individual is expected to be able to be adaptable as well as open to a dynamic working environment. The candidate is expected to have the following qualities:

• 1 - 2 years of experience working in a life insurance function within an actuarial capacity preferred, fresh graduates with relevant coursework or internships are encouraged to apply.
• Bachelor’s degree in Actuarial Science, Mathematics, Statistics or related field with good progress in actuarial credentials (e.g. ASA, AIA, AFA) from a recognized international actuarial body
• Demonstrated ability in critical thinking, problem solving and decision making
• Excellent communication skills with the ability to present complex information clearly and concisely
• Detail oriented with a commitment to accuracy and quality
• Strong teamwork and collaboration skills
• Willingness to adapt to changes in the working environment and explore innovative approaches to tasks and challenges.

Income’s Actuarial team aims to create exponential value and cultivates a dynamic learning culture. We are a strong partner in enterprise-wide digitization and data initiatives, and we are looking for a team player within the financial reporting team.

This role will be an integral team member within the reporting team. Key responsibilities including execute financial reporting initiatives to support company's goals and the below:

• Regulatory reporting relating to reinsurance
• Actuarial transformation projects – Automation of reinsurance administration
• The role will provide first-hand exposure to chief actuary as well as opportunities to enhance actuarial technical knowledge and play a key role in adopting new technologies
• The individual is expected to be able to be adaptable as well as open to a dynamic working environment.

The candidate is expected to have the following qualities:

• Bachelor Degree in Actuarial Science or equivalent
• 1 - 2 years work experience in actuarial function, fresh graduated with internship experience are also welcome to apply.
• Good progress in actuarial exams
• Detail-oriented and has the ability to apply critical thinking
• Strong team player and able to communicate effectively
• Adaptable and open to a dynamic working environment and willing to explore new ways of working

You will be a part of the Business Finance team, supporting the management through providing timely and accurate financial information and analysis.

You will be trained to understand the insurance business and play a critical role in finance system transformation.

This is a highly visible position where you will need to interact with various business units to understand the variances on the financials and provide support in their decision-making process.

Main Responsibilities

• Manage the monthly management reporting process, work closely with the financial reporting team to ensure process runs smoothly and deliver monthly financial pack to management.
• Prepare analysis on the financials and presentation slides for monthly management meetings and thematic discussions.
• Support the business finance team in preparation of Board and Audit Committee meetings deliverables (e.g. Financial commentaries, discussion papers).
• Support the business finance team in the quarterly forecast and annual budget exercise.
• Support IFRS17 business planning project.
• Consolidate inputs and understand the variances through discussion with various business units.
• Participate in finance system and process transformation project.
• Take on ad-hoc assignment to support internal and external stakeholders on finance related matters

Requirement

• Degree in Accountancy/Finance/ Business Administration or relevant discipline.
• At least 2 years’ experience in financial reporting and analysis.
• Advanced proficiency in Excel and PowerPoint.
• Experience with SAP, Essbase system, Tableau and Alteryx have an added advantage.
• Team player with excellent communication and interpersonal skills.
• Meticulous, analytical and can handle voluminous data with ease.

Income’s Actuarial team aims to create exponential value and cultivates a dynamic learning culture. We are a strong partner in enterprise-wide digitization and data initiatives, and we are looking for a team player within the financial reporting team.

This role will be an integral team member within the reporting team. Key responsibilities including execute financial reporting initiatives to support company's goals and the below:

• Regulatory reporting relating to reinsurance
• Actuarial transformation projects – Automation of reinsurance administration
• The role will provide first-hand exposure to chief actuary as well as opportunities to enhance actuarial technical knowledge and play a key role in adopting new technologies
• The individual is expected to be able to be adaptable as well as open to a dynamic working environment.

The candidate is expected to have the following qualities:

• Bachelor Degree in Actuarial Science or equivalent
• 1 - 2 years work experience in actuarial function, fresh graduated with internship experience are also welcome to apply.
• Good progress in actuarial exams
• Detail-oriented and has the ability to apply critical thinking
• Strong team player and able to communicate effectively
• Adaptable and open to a dynamic working environment and willing to explore new ways of working

Income's Actuarial team has been at the forefront of digitisation, innovation, and embracing the future of work. As today's business problem becoming more complex and uncertain, we acknowledge the importance of being adaptable and open to learning in solving the right problem. We adopted agile and design-thinking principles in delivering our projects at work and play a key role in enabling the organization strategic goals.

This role will expose you to how Actuarial could take customer-centric perspectives and iterative prototyping approach to solve complex problem more effectively. You will also get to apply new technology and data analytics to automate actuarial work as well as providing impactful insights to our business partners.

We are looking for a team player within the financial reporting team with the following key responsibilities:

· Key player in Par fund management including bonus investigation and recommendation, asset share study, bonus implementation and the review of Par fund management framework

· Assist team lead in Par fund related initiatives and projects

· The role will provide first hand exposure to chief actuary as well as opportunities to enhance actuarial technical knowledge and play a key role in adopting new technologies

· Participate in ad-hoc projects and tasks based on department priorities

· Ensure deliveries follows the department's best practice on risk and compliance

Requirements

· Good progress in actuarial qualifications with either US, UK, or Australia Actuarial Institute or newly qualified actuary, with at least 4 to 6 years of work experience in actuarial function, with exposure to financial reporting

· Technical, meticulous and able to apply critical thinking

· Excellent communication skills, both oral and written

· Able to work independently and collaborate with other team members and departments

· Adaptable, open to a dynamic working environment and willing to explore new ways of working

· Experience in Par fund management will be an advantage

· Experience in using Prophet and data software such as Alteryx will be a plus

Income’s Actuarial team aims to create exponential value and cultivates a dynamic learning culture. We are a strong partner in enterprise-wide digitization and data initiatives, and we are looking for a team player within the financial reporting team.

This role will be an integral team member within the reporting team. Key responsibilities include:

• Execute financial reporting initiatives to support company's goals, including: 1. Regulatory reporting 2. Solvency & profitability analytics and optimization 3. Actuarial transformation projects
• The role will provide first-hand exposure to chief actuary as well as opportunities to enhance actuarial technical knowledge and play a key role in adopting new technologies
• The individual is expected to be able to be adaptable as well as open to a dynamic working environment

The candidate is expected to have the following qualities:

• Bachelor Degree in Actuarial Science or equivalent
• 1 - 2 years work experience in actuarial function, fresh graduated with/without internship experience are also welcome to apply
• Good progress in actuarial exams
• Detail-oriented and has the ability to apply critical thinking
• Strong team player and able to communicate effectively
• Adaptable and open to a dynamic working environment and willing to explore new ways of working

As a Finance Business Analyst, you will be joining an exciting team in finance that support Income’s transformation journey.

Responsibilities

• This role will support the finance management team in various finance initiatives (regulatory, transformation, optimization) and support the system implementations.
• He/she will work closely with Business Units, IT teams, internal finance stakeholders and external vendors to supporting business-led IT initiatives and projects.
• He/she will work closely with Information Technology team and internal finance stakeholders in supporting organization IT initiatives like systems upgrade for tech refresh (TRM), etc.
• Providing business analysis support to finance stakeholders with business and technical inputs and recommendation during system implementation.
• Providing project management support to finance stakeholders to ensure project status, timeline, resource requirements are communicated and updated.
• He/she will coordinate and work with finance stakeholders in resource planning, project scheduling, and coordinate for requirement gathering, UAT activities and project tracking.
• He/she will also provide 1st level IT application support and audit support on Finance owned applications (SAP, Hyperion-Essbase).

Qualifications

• Diploma or Degree in IT / Accountancy / Business.
• At least 2 years experiences in IT Project Management and/or Business analysis.
• Experience with insurance, accounting, financial reporting and/or, finance operations domain knowledge.
• Knowledge and implementation experience in SDLC, agile implementation.
• Able to work independently as well as in team.
• Possess strong analytical and numerical skills.
• Possess problem solving skills.
• Good in communication and writing skills, able to present to various types of audience.