Total 217 failure analysis engineer job vacancies in Singapore

Job Role/Level Network Engineer

Mandatory Skills Cisco Router

Preferred Skills Cisco Catalyst Switch, Alcatel-Lucent FortiNet Series, Palo Alto Networks Firewall, Fortinet

Job Role/Level Network Engineer

Mandatory Skills Cisco Router

Preferred Skills Cisco Catalyst Switch, Alcatel-Lucent FortiNet Series, Palo Alto Networks Firewall, Fortinet

JOB DESCRIPTION:

• Hands on experience in design, implementation of Splunk architecture.
• Experience on Linux and Windows administration
• Able to do data onboarding, fields extraction according to Splunk best practices.
• Able to provide Splunk guide and Splunk operation document
• Able to setup forwarders and onboard new data sources into the environment.
• Able to troubleshoot and identify Splunk issue relating to performance and searches.
• Able to fine tune Splunk use cases (rule) and optimize searches performance.
• Able to create new dashboard to enhance the visualization of the data and create Splunk use cases for alerts/reports.
• Knowledge on index segregation and user restriction setup
• Knowledge on using Splunk Enterprise Security
• Able to do Common Informational Model for Enterprise Security.
• Good in communication and able to understand the requirements.

Day to day operation of managing, administration of all cisco switches and Clearpass on customer site.

• Support operations such as production networks in a hyper-scale and heterogeneous environment.

• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.

• Anticipate potential operational risks and develop strategies to mitigate/minimize.

• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.

• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.

• Escorting of vendors when needed.

Requirements:

• Degree/Diploma in IT / Computer Science / Engineering or equivalent

• Experience in a System Integration environment and/or implementing Network systems is a plus

• Familiar and experienced in Palo Alto Firewall and Clearpass

• Certification in Network related products will be a plus.

• Good interpersonal and communication skills with ability to explain technology from a customer perspective

• Strong analytical and problem-solving skills.

• Good communication, team player and written skills.

• Positive working attitude and passionate in information security

Mandatory Skills Cisco Router

Preferred Skills Cisco Catalyst Switch, Alcatel-Lucent FortiNet Series, Palo Alto Networks Firewall, Fortinet

Manage network changes through established change request process & provide status reports to the relevant parties.

• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties and 24/7 support.

• Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.

• Monitor & measure the performance & availability of network devices proactively; implement corrective actions identified to improve performance & availability.

• Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the network devices; provide regular reporting to relevant parties.

• Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.

• Provide network related technical advice to customers or project team.

• Ensure the management of network infrastructure adhere to established ISO20000 and ISO27001 processes/ procedures, ITIL best practices and methodologies where applicable.

• Manage network resources and schedule for network implementation /operation activities

• Established facility management standards/best practices to ensure operation consistency across project/facility management teams

As a Systems Specialist, will be providing support in the following areas:

a) Windows system administration, including PowerShell scripting, system hardening, patching etc.

b) Linux (SuSE and Redhat) system administration, including shell scripting, system hardening, patching etc.

c) Virtualisation (VMware) administration, including provision of resources, hardening, patching etc.

d) Knowledge in Security Remediation process (vulnerability assessment and patch management)

"e) Basic knowledge of the following:

• Storage technology and Storage area network

• Infrastructure troubleshooting (server, network and etc)

• Commercial Clouds (AWS, Azure and GCP)

• Dockers, Containers and Kubernetes Platform operations and administrations

• Server Anti-Virus Software and Patch Management Software

• Databases such as MS SQL, DB2 and etc"

Requirements

a) Strong background in IT, Computer Science / Computer Engineering, or related discipline

b) Minimum 3 years of relevant working experience in the above technology is preferred.

"c) Relevant experience in the following would be advantageous:

• Working with Docker Containers and Kubernetes

• Setting up and managing commercial cloud platform such as AWS, Azure or GCP

• Infrastructure As Code, IT Automation Tool such as Ansible, Puppet. "

d) Possesses good communication and interpersonal skills

e) Have good command of written and oral English

f) Must be able to work beyond business hours including weekend when necessary

The ideal candidate should possess:

• Bachelor’s degree in computer science, Engineering, Information Technology, Electrical / Electronic, Information Systems or equivalent discipline

• 5 - 10 years of relevant experience in security surveillance hardware and software administration, configuration, network design, and troubleshooting

Roles & Responsibilities:

 Work with system architect and pre-sales team to implement security surveillance systems and network infrastructure solutions in-premise and able to articulate and document the solution.

 Analyze, plan, implementation (network, system, infra, applications), testing, and management of a state-of-the-art integrated perimeter, video surveillance and video analytics security system

 Good knowledge and hands on experience working with software and hardware systems in the area of:

• IP CCTV System

• Fence Intrusion Detection System (FIDS)

• Physical Security Information Management System (PSIM)

• Video Management System (VMS)

• Data Protection

• Identify and Access Management

• Windows Server OS, Linux OS in a virtual environment

• Virtualisation and Hypervisors

• Network Monitoring

 Work, liaise and lead inter-disciplinary technical team and stakeholders to design, implement and verify solutions to meet project requirements for performance.

 Works with partners to diagnose and rectify technical issues as well as support preventive and corrective maintenance

 Develop technical implementation timeline with critical path that complements project management schedule.

 Collaborate with respective key vendors/partners to design and review the proposed solution architecture in accordance with standards and policies.

 Understands technical documentation, installation manuals, system drawings and able to orientate construction drawing, floor plan, etc.

 Ensure the project User Acceptance Tests are conducted successfully accordance to requirements

 Proficient in electrical power and good knowledge on power cabling works for on-site works

 Attend customers meetings, report regularly on progress and monitor project progress

 Liaise with customers/consultants/project managers concerning approval of designs, reviews, progress of work, problem solving, etc.

 Determine and define clear deliverables, roles and responsibilities of technical engineers in a project to ensure all are actively working toward established milestones and ensuring work complete on time on schedule.

 Assists maintenance team to ensure System Availability and Reliability meets customers’ requirement

 Conduct Root Cause Analysis of system issue and failures and recommend solutions.

 With knowledge on construction site safety and regulatory requirements

 Understanding of financial reporting, budget tracking, and project cost management

 Attain key certifications for partnership with key vendors

Personal Attributes

• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set

• Independent, hardworking, and able to work under pressure

• Able to handle emergency situations outside of normal work hours when required

• Good inter-personal, organizational, problem solving and teamwork skills.

As a Systems Specialist, will be providing support in the following areas:

a) Administration and maintenance of the following:

• Physical and virtual servers

• SuSE Linux and Windows Server operating systems

• Networker backup software

• Avamar backup software

• Acronis backup software

• Arcserve backup software

• Backup hardware (Data domain/ECS/ Hitachi CGX/Tape library)

b) Carrying-out security patching, hardening, upgrade of the abovementioned software as and when required

c) Carrying-out installation and configuration of the abovementioned backup software

d) Setup and configuration of new physical servers as and when required

e) Work with hardware and software vendor to resolve technical issue

f) Review logs from the abovementioned hardware and software

g) Participate in technical exercises as and when required.

Requirements:

a) Knowledge in Windows server 2016, 2019 and 2022 administration

b) Knowledge in SuSE Linux administration

c) Knowledge in network security

d) Knowledge in Cloud (AWS, Azure) based backup (not essential, but good to have)

e) Minimum 3 years of relevant working experience in technology related to abovementioned hardware and software is preferred

f) Must be able to work beyond business hours including weekend when necessary

g) Possess good interpersonal and communication skills

h) Have good command of written and oral English

Job Role/Level Systems Engineer/Level 2

Skillset Category Common

Mandatory Skills CCTV knowledge, Electrical & Cabling (Power & Network)

Preferred Skills Contractor supervision, construction site safety, issue troubleshooting, mechanical and civil works knowledge

Brief Job Description The ideal candidate should possess:

• Diploma in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline

• 1-3 years of relevant experience in security surveillance hardware and software administration, configuration, and troubleshooting

Roles & Responsibilities: 

 Good knowledge and hands on experience working with software and hardware systems in the area of:

• IP CCTV System

• Perimeter Protection System (PPS)

• Physical Security Information Management System (PSIM)

• Video Management System (VMS)

• Audiovisual System

 Analyze, plan, implementation (network, system, infra, applications), testing, and management of a state-of-the-art integrated perimeter, video surveillance and video analytics security system.

 Work closely with team members to meet client’s service delivery level agreement

 Able to work and coordinates with contractors and clients

 Works with partners to diagnose and rectify technical issues as well as support preventive and corrective maintenance

 Understands technical documentation, installation manuals, system drawings etc.

 Able to read and orientate construction drawing, floor plan, etc.

 Continuously looking to improve processes as well as introduce new technologies for better security and greater customer satisfaction

 Proficient in electrical power and good knowledge on power cabling works for on-site works

 Understands technical documentation, manuals, as-built system drawings etc.

 Works independently without supervision and communicates well with team members, partners, and clients

 Assists maintenance team to ensure System Availability and Reliability meets customers’ requirement

 Carries out any other technical related duties that may be required

 With knowledge on construction site safety and regulatory requirements

Personal Attributes

• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set

• Independent, hardworking, and able to work under pressure

• Able to handle emergency situations outside of normal work hours when required

• Good inter-personal, organizational, problem solving and teamwork skills.

Roles & Responsibilities

• Hands-on Linux Systems Administration experience
• Provide technical support and troubleshooting for cloud-based infrastructure and services, including compute, storage, networking, and security components.
• Collaborate with application, security, and other internal teams to resolve complex issues related to cloud-based services and infrastructure.
• Monitor and maintain the health, performance, and security of cloud-based services, proactively identifying and addressing potential issues.
• Drive continuous improvement and optimization of cloud infrastructure and services through automation, ensuring high availability, performance, and cost efficiency.
• Implement and manage cloud security controls, compliance requirements, and best practices to protect cloud resources and data.
• Develop and maintain documentation, best practices, and standard operating procedures for cloud-based infrastructure and services.
• Participate in the planning, implementation, and optimization of cloud-based solutions, ensuring alignment with business requirements and industry best practices.
• Stay current with industry trends, emerging technologies, and best practices in cloud architecture, deployment, and operations.
• experience managing Linux-based systems in a cloud environment (AWS, GCP, Azure).
• Hands-on experience with cloud platforms and services (EC2, S3, VPC, IAM, etc.).
• Proficiency with automation and configuration management tools (e.g., Ansible, Terraform, CloudFormation).
• Experience in containerization and orchestration (Docker, Kubernetes).
• Strong expertise in Linux system administration (Red Hat, CentOS, Ubuntu).
• Experience with networking concepts (DNS, VPN, Load Balancers, Firewalls).
• Familiarity with cloud security practices (IAM, VPC, encryption, firewalls).
• Proficient in scripting languages (Bash, Python, Shell scripting).

Scope of work requested for the services is to provide system support (level 1/2) to manage Government agency servers. It includes the following:

1. Incident Management

a. Monitoring new incidents

b. Working on incidents assigned

c. Troubleshoot and resolve system issues

d. Timely follow-up and closure of incidents

e. Updating and resolving incidents status in ITSM system

2. Service Request Fulfilment

a. Monitoring of new service request (SR)

b. Work on SR assigned

c. Setup and configure new systems

d. Hardening of OS and applications

e. Timely follow-up and closure of SR

f. Updating SR status in ITSM System and closure of SR

g. Updating Asset Management team on asset issued / returned

3. Monthly Patching

a. Patching of systems

b. Testing upon completion of patching

4. 24 x 7 standby support

a. 24 x 7 standby support and to go onsite as and when required

5. Daily health check / Escort vendor

a. Daily health check and submission of daily health check report

b. Escort vendor when request are raised

6. Other tasks

a. Conduct any other tasks as required of a system engineer role

6 PERSONNEL REQUIREMENTS

6.1 The Contractor’s support personnel managing the servers must be trained and minimally be proficient in the following areas:

Windows Server

(a) The System Engineer shall minimally possess the following requirement:

(i) At least three (3) years of experience in Microsoft Server administration;

and

(ii) Microsoft Certified Solutions Associate (MCSA);

Job Role/Level System Engineer (onprem + GCC)

Mandatory Skills Windows

Preferred Skills Windows OS Support & Troubleshooting, Windows Active Directory knowledge

Brief Job Description

Scope of work requested for the services is to provide system support (level 1/2) to manage Government agency servers. It includes the following:

1. Incident Management

a. Monitoring new incidents

b. Working on incidents assigned

c. Troubleshoot and resolve system issues

d. Timely follow-up and closure of incidents

e. Updating and resolving incidents status in ITSM system

2. Service Request Fulfilment

a. Monitoring of new service request (SR)

b. Work on SR assigned

c. Setup and configure new systems

d. Hardening of OS and applications

e. Timely follow-up and closure of SR

f. Updating SR status in ITSM System and closure of SR

g. Updating Asset Management team on asset issued / returned

3. Monthly Patching

a. Patching of systems

b. Testing upon completion of patching

4. 24 x 7 standby support

a. 24 x 7 standby support and to go onsite as and when required

5. Daily health check / Escort vendor

a. Daily health check and submission of daily health check report

b. Escort vendor when request are raised

6. Other tasks

a. Conduct any other tasks as required of a system engineer role

6 PERSONNEL REQUIREMENTS

6.1 The Contractor’s support personnel managing the servers must be trained and minimally be proficient in the following areas:

Windows Server

(a) The System Engineer shall minimally possess the following requirement:

(i) At least three (3) years of experience in Microsoft Server administration;

and

(ii) Microsoft Certified Solutions Associate (MCSA);

Required Skills & Qualifications:

• Certifications: CCNP (Cisco Certified Network Professional) or equivalent network certification required
• Experience:
  • At least 3-5 years of experience in network engineering or administration.
  • Proven experience with network troubleshooting, configuration management, and incident response.
  • Experience with managing network devices, including routers, switches, IDS/IPS and firewalls.
  • Working experience with network management and monitoring tools like SolarWinds and eG.
  • Familiarity with security protocols, vulnerability management, and security patching.
• Technical Skills:
  • Strong knowledge of TCP/IP, DNS, DHCP, and other network protocols.
  • Able to perform assessment and implement firewall changes on firewall product like Palo Alto, Checkpoint, Cisco ASA.
  • Strong troubleshooting and diagnostic skills for complex network issues.
  • Solid understanding of change management and version control procedures.
  • Knowledge of IP address management and subnetting.
• Soft Skills:
  • Able to communication concisely with all stakeholders.
  • A team player who will collaborate with others effectively to plan and execute changes or project tasks.
  • Strong attention to detail and organizational skills.

Job Description & Requirements

• Support on Wintel & virtualization infrastructure.
• Knowledge and experience in operations of virtual technologies such as VMWare
• Windows Server OS administration and support
• Server administration such as Active Directory, DNS, Databases, IIS security configuration and patching, and Backup/Restore
• Troubleshooting of VMWare, MS Windows technologies, AD, clustering and MS NLB (Network Load Balancing) especially troubleshooting.
• Experience or working knowledge of Disaster Recovery technologies helpful.

• Support on Wintel & virtualization infrastructure.
• Knowledge and experience in operations of virtual technologies such as VMWare
• Windows Server OS administration and support
• Server administration such as Active Directory, DNS, Databases, IIS security configuration and patching, and Backup/Restore
• Troubleshooting of VMWare, MS Windows technologies, AD, clustering and MS NLB (Network Load Balancing) especially troubleshooting.
• Experience or working knowledge of Disaster Recovery technologies helpful.

Job Description & Requirements

• Installation, support and troubleshooting of software, hardware, and peripheral device
• Monitoring. Troubleshoot. Windows Laptop/Printer
• Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.
• Desktop Support through remote access Coordination with clients and customer regarding their problems
• Any other ad-hoc duties assigned / required

Key Responsibilities:

1. Design & Implementation:

• Integrate Azure Sentinel with on-premises and cloud-based resources for comprehensive threat visibility.

• Develop and manage Log Analytics Workspaces and data connectors.

2. Security Monitoring & Threat Detection:

• Create and maintain custom rules, alerts, and automation playbooks.

• Analyze security events, identify threats, and provide actionable recommendations.

• Monitor and manage SIEM dashboards for real-time threat intelligence.

3. Incident Response & Management:

• Respond to security incidents and conduct root cause analysis.

• Coordinate with stakeholders to mitigate risks and resolve vulnerabilities.

4. Optimization & Automation:

• Enhance Sentinel performance by optimizing data ingestion and query performance.

5. Documentation & Reporting:

• Develop and maintain documentation for configurations, processes, and incident responses.

• Generate detailed reports on security incidents, trends, and recommendations.

Qualifications & Skills:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field.

• Proven experience with Azure Sentinel, Microsoft Defender, and Azure Security tools.

• Strong understanding of SIEM platforms and security operations.

• Knowledge of KQL (Kusto Query Language) for writing log queries and analytics rules.

• Familiarity with threat detection frameworks like MITRE ATT&CK.

• Experience with incident response, threat hunting, and SOC operations.

Job Description & Requirements

Mandatory Skills : Cisco Router

Preferred Skills Cisco Catalyst Switch, Alcatel-Lucent FortiNet Series, Palo Alto Networks Firewall, Fortinet

Certification: CCNA

Preferred Skills Network - Routing and Switching, Firewall Administration and Operation
Brief Job Description
• Provide technical support, propose solutions, and project related queries for all Wired, Wireless network.
• Perform analysis, Plan, Coordinate and Implement all change requests on existing network equipment.
• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.
• Manage firewalls like Checkpoint, Cisco FTD, Palo Alto and NEXUS switches; F5 Load balancer
- Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
- Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
- Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Create and maintain comprehensive documentation for all implemented networks.
- Assist in preparation of proposals and solution presentations.
- Able to lead a team of network engineers (size).
- Attain key certifications for partnership with key vendors.

1,Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

As a Systems Specialist, will be providing support in the following areas:

a) Develop and implement a threat hunting framework to provide a comprehensive structure for planning, executing, and managing threat hunting initiatives.

b) Develop and refine threat hunting methodologies and procedures to enhance the organization's ability to detect and respond to advanced threats.

c) Continuously enhance threat hunting techniques, processes, and tools to improve the organization's overall cybersecurity posture.

d) Stay updated with the latest vulnerabilities, security trends, and techniques in cyber threats and hacking methodologies.

e) Conduct research on emerging threats and vulnerabilities and provide recommendations for enhancing the organization's security posture.

f) Conduct proactive threat hunting exercises to identify and investigate potential security incidents and suspicious activities within the network.

g) Document all findings, analysis, recommendations and investigation results in a clear and concise manner and generate reports for management and stakeholders.

h) Develop and tune security monitoring rules, correlation logic, and detection signatures.

i) Be proficient in utilizing various security technologies, including SIEM (Security Information and Event Management) tools, network traffic analysis tools, endpoint detection and response (EDR) systems, vulnerability management system and threat intelligence platforms.

j) Work closely with other cybersecurity teams, such as for incident response, security operations, and threat intelligence, to share findings and collaborate on incident investigations.

k) Develop and implement a cyber intelligence framework to provide a systematic and organized framework for collecting, processing, and leveraging intelligence to enhance HDB's cybersecurity posture and decision-making capabilities.

l) Integrate the cyber intelligence framework with the HDB's Security Operations Center (SOC) and incident response team and ensure that the intelligence gathered is effectively used to detect, prevent, and respond to cyber threats.

m) Continuously monitor and collect information from multiple sources, including threat intelligence feeds, security vendors, dark web forums, social media, and other online platforms, to identify emerging cyber threats and attack trends.

n) Analyze the collected threat intelligence data to identify patterns, trends, and potential cybersecurity risks.

o) Prioritize and triage threats based on their relevance and potential impact to HDB.

p) Conduct in-depth analysis of threat actors, their motivations, capabilities, and tactics, and provide insights on potential risks and impacts to the organization's systems, networks, and data.

q) Produce regular and ad-hoc reports, briefings, and alerts on emerging threats, trends, and risk assessments to relevant stakeholders, including senior management, incident response teams, and other cybersecurity teams. The report shall also provide technical information in a clear and actionable format for various stakeholders.

r) Provide timely and accurate intelligence support during security incidents, assisting incident response teams in understanding the nature and scope of the threat, and providing guidance on containment, remediation and recovery strategies.

s) Support vulnerability management efforts by analyzing threat intelligence data to identify vulnerabilities, exploit trends, and potential targets, and prioritize patching and mitigation activities.

t) Collaborate with threat hunters and other cybersecurity teams to develop and refine threat hunting strategies based on threat intelligence insights and analysis.

Qualifications

a) Possess fundamental application security knowledge like interpretation of HTTP response status codes and WAF violations.

b) Display understanding of network security best practices.

c) Display understanding of techniques in cyber threats and hacking methodologies.

d) Strong problem-solving skills and ability to work under pressure. Willingness to learn.

e) Fundamental skills on Microsoft Office products like Word and Excel.

f) Additional certifications like CCNA, CCNP, CISSP or related certifications are a plus.

g) Must be able to work beyond business hours including weekend when necessary

· Administration and troubleshooting of Windows Servers (Preferably Windows 2008 R2, Windows 2012, Windows server 2003).

· Able to Install of windows servers and has good troubleshooting skills for Wintel systems, knowledge in hardening and securing of Wintel systems.

· Advanced level of Administration of Windows server with active directory, DNS, DHCP and High Availability.

· Understanding of RAID, pros and cons of various RAID levels and decision making on the same in a given situation

· Microsoft cluster configuration, administration and troubleshooting.

· Working experience with various storages, precisely for cluster configurations is good to have.

· Working knowledge in SAN environment and storage space management from systems side is good to have.

· File system and quota management.

· Experience and knowledge on FTP and SFTP Client and Server Model.

· Experience and knowledge with installing and implementing VMware ESX server, VMware virtual Center, setting up V-Motion, HA, DRS, and related VMware products such as VM Workstation, VMware converter VM Backup products and other products for virtualization would be advantages.

· Experience provisioning, operating, and maintaining systems running on Azure

Active Directory Concepts:

· Understand and explain Domain & Forest structures, Organizational Units (OUs), Schema, and Global Catalog.

· Use tools like nltest, dsquery, and netdom for AD troubleshooting.

AD Infrastructure Components:

· Manage Domain Controllers including recovery methods (authoritative and non-authoritative restore, 3rd party tools).

· Diagnose and troubleshoot replication issues using repadmin and dcdiag.

· Understand and manage FSMO Roles, including their purposes and recovery procedures.

· Configure and manage DHCP, including scopes, SuperScopes, Failover, Static IPs, Reservations, Exclusions, and DNS settings.

· Utilize DNS tools such as Nslookup, Test-DnsServer, ipconfig, tracert, and DNS Query.

· Support and troubleshoot Active Directory Federation Services (AD FS) for SSO.

· Address time synchronization issues using NTP.

· Create and troubleshoot gSMA Accounts.

Authentication and Authorization:

· Manage Kerberos authentication for both Windows and non-Windows (Linux) systems.

· Maintain and resolve LDAP authentication issues.

· Implement and manage Access Control Lists (ACLs) effectively.

Group Policies:

· Enforce configurations on users and computers through Group Policy Objects (GPOs).

· Use GPOs to manage security settings, software installations, and scripts.

AD Management Tools:

· Proficient in Active Directory Users and Computers (ADUC).

· Intermediate to expert skills in PowerShell.

· Knowledge of AD Administrative Center (ADAC) is a plus.

Integration with Other Services:

· Support AD FS onboarding and troubleshooting for SSO solutions.

Troubleshooting and Diagnostics:

· Review and analyze event logs to identify and resolve issues.

Tech Refresh:

· Study and propose improvements for AD design best practices.

· Implement and upgrade DC, DHCP, and DNS roles on newer OS versions.

· Understand and manage AD functional levels and raise them as necessary.

Windows Patching:

· Enroll new servers with WSUS & SCCM, manage monthly patches, and troubleshoot patching issues.

Business-As-Usual (BAU) Duties:

· Take ownership of and resolve assigned tickets within SLA.

· Create and improve Standard Operating Procedures (SOPs).

· Collaborate with team members and mentor junior engineers.

· Exhibit flexibility with working hours and maintain professionalism in customer interactions.

· Ability to identify and gather requirements to define a solution to be built and operated on Azure

· Capabilities to provide AZure operations and deployment guidance and best practices throughout the lifecycle of a project

· Experience with application / data migration to AWS

· Understanding about the ITIL process

· 5 - 8 Years of System Administration Experience is must.

· Must be a Graduate in Engineering / Science / Diploma in Computers

· Preferably with any two of the given Certification – MCSE / VMWare Certification

· Must have good communication & Interpersonal Skills

· Must be customer-focused

· Good problem-solving skills

Job Role/Level Engineer, System Engineering

Mandatory Skills Aruba Clear Pass

Preferred Skills Cisco Catalyst Switch

Brief Job Description

Responsibilities:

• Day to day operation of managing, administration of all cisco switches and Clearpass on customer site.

• Support operations such as production networks in a hyper-scale and heterogeneous environment.

• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.

• Anticipate potential operational risks and develop strategies to mitigate/minimize.

• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.

• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.

• Escorting of vendors when needed.

Requirements:

• Degree/Diploma in IT / Computer Science / Engineering or equivalent

• Experience in a System Integration environment and/or implementing Network systems is a plus

• Familiar and experienced in Palo Alto Firewall and Clearpass

• Certification in Network related products will be a plus.

• Good interpersonal and communication skills with ability to explain technology from a customer perspective

• Strong analytical and problem-solving skills.

• Good communication, team player and written skills.

• Positive working attitude and passionate in information security

Skillset : Azure, Professional, Cyber Security Governance, Risk & Co

• Familiar working with Microsoft Azure

• Day to day security monitoring on the Azure security alerts, DSM alerts and any other custom alerts related to security.

• Day to day operation of administration and support on Microsoft Cloud Defender, Logs Analytics Workspace, Network Security Groups and Azure Trend Micro Cloud One

• Incident management and resolution, raising tickets to Microsoft and Trend Micro to support and rectify any problems.

• Software upgrade of TrendMicro Cloud One to remediate any vulnerabilities and to get the most out of security administration enhancement

• Support on the vulnerability management in GCC to recommend the mitigation actions to the system OIC and GCC infra

• Conduct queries on the log analytic to support cyber proactive investigation as per Cyber needs.

• Some Knowledge of scripting , az cli, PowerShell , KQL and Logic Apps is advantageous

Job Role/Level Senior Systems Engineer/Level 3

Skillset Category Common

Mandatory Skills CCTV knowledge, general system solutioning (network, system, infra, applications), project planning and execution, project cost management, management of contractors/juniors

Preferred Skills Construction site safety, issue troubleshooting, mechanical and civil works knowledge, proposal writing, documentation, efforts and costs estimation

Brief Job Description The ideal candidate should possess:

• Bachelor’s degree in computer science, Engineering, Information Technology, Electrical / Electronic, Information Systems or equivalent discipline

• 5 - 10 years of relevant experience in security surveillance hardware and software administration, configuration, network design, and troubleshooting

Roles & Responsibilities: 

 Work with system architect and pre-sales team to implement security surveillance systems and network infrastructure solutions in-premise and able to articulate and document the solution.

 Analyze, plan, implementation (network, system, infra, applications), testing, and management of a state-of-the-art integrated perimeter, video surveillance and video analytics security system

 Good knowledge and hands on experience working with software and hardware systems in the area of:

• IP CCTV System

• Fence Intrusion Detection System (FIDS)

• Physical Security Information Management System (PSIM)

• Video Management System (VMS)

• Data Protection

• Identify and Access Management

• Windows Server OS, Linux OS in a virtual environment

• Virtualisation and Hypervisors

• Network Monitoring

 Work, liaise and lead inter-disciplinary technical team and stakeholders to design, implement and verify solutions to meet project requirements for performance.

 Works with partners to diagnose and rectify technical issues as well as support preventive and corrective maintenance

 Develop technical implementation timeline with critical path that complements project management schedule.

 Collaborate with respective key vendors/partners to design and review the proposed solution architecture in accordance with standards and policies.

 Understands technical documentation, installation manuals, system drawings and able to orientate construction drawing, floor plan, etc.

 Ensure the project User Acceptance Tests are conducted successfully accordance to requirements

 Proficient in electrical power and good knowledge on power cabling works for on-site works

 Attend customers meetings, report regularly on progress and monitor project progress

 Liaise with customers/consultants/project managers concerning approval of designs, reviews, progress of work, problem solving, etc.

 Determine and define clear deliverables, roles and responsibilities of technical engineers in a project to ensure all are actively working toward established milestones and ensuring work complete on time on schedule.

 Assists maintenance team to ensure System Availability and Reliability meets customers’ requirement

 Conduct Root Cause Analysis of system issue and failures and recommend solutions.

 With knowledge on construction site safety and regulatory requirements

 Understanding of financial reporting, budget tracking, and project cost management

 Attain key certifications for partnership with key vendors

Personal Attributes

• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set

• Independent, hardworking, and able to work under pressure

• Able to handle emergency situations outside of normal work hours when required

• Good inter-personal, organizational, problem solving and teamwork skills.

Senior Infrastructure Engineer (WINTEL / RHEL / MCSA) - CPIB - Very Senior / Acting TL role

Provide operation and administration support on system infrastructure according to the agreed service levels.

• System administration;

• Backup and recovery administration;

• Server security administration;

• Performance and fault management;

• Report requirements; and

• Server management support.

Type of system infrastructure includes:

• Physical Servers;

• Virtual Machines (VMware, Hyper-V);

• Windows Active Directory (AD, DNS, DHCP, Group Policy) <- This is a must.

• Storage (SAN);

• Backup (Veritas, Backup-exec, backup appliance).

Type of Operating System includes:

• Windows Server 2016/2019/2022

• Experience with RedHat Linux is a bonus

Requirements

• Minimum 3 years’ experience in Microsoft Server administration

• Microsoft Certified Solutions Associate (MCSA)

Job Role/Level Infrastructure Engineer, Systems

Mandatory Skills Azure, Professional, Cyber Security Governance, Risk & Co

Preferred Skills -

Brief Job Description

Profiles should possess 2 years in cloud security.

Skillset : Azure, Professional, Cyber Security Governance, Risk & Co

• Familiar working with Microsoft Azure

• Day to day security monitoring on the Azure security alerts, DSM alerts and any other custom alerts related to security.

• Day to day operation of administration and support on Microsoft Cloud Defender, Logs Analytics Workspace, Network Security Groups and Azure Trend Micro Cloud One

• Incident management and resolution, raising tickets to Microsoft and Trend Micro to support and rectify any problems.

• Software upgrade of TrendMicro Cloud One to remediate any vulnerabilities and to get the most out of security administration enhancement

• Support on the vulnerability management in GCC to recommend the mitigation actions to the system OIC and GCC infra

• Conduct queries on the log analytic to support cyber proactive investigation as per Cyber needs.

• Some Knowledge of scripting , az cli, PowerShell , KQL and Logic Apps is advantageous