Total 2 job vacancies by Kids Edutainment Pte. Ltd.

Job scope :

· To ensure smooth daily operations within the Attractions as well as the Recreations department.

· To be responsible for proper opening and closing of the KidZania park to ensure that the facility operates within the agreed schedule and that the safety and satisfaction of KidZania guests are prioritized.

· To liaise with other departments to ensure the park operations run smoothly on schedule.

· To prioritize, communicate, assign or delegate responsibilities to direct reports to ensure that their department operates at an efficient level, producing high quality results.

· To control and maintain stocks and inventories, related to their department, responsibly to ensure their department can operate smoothly.

· To properly maintain and cerate records and documentations with accurate and up to date information according to company and legal standards when required.

· To constantly look for ways to improve the effectiveness and efficiency of the department by suggesting improvements wherever needed.

· To carry out duties as tasked with a professional attitude, ensuring that KidZania service standards, objectives and code of conduct are met or exceeded at all times.

Requirements :

· Proven Supervisor experience

· Requires a recognized professional qualification in leisure/travel/tourism industry experience

· Efficient customer interaction

· Sound knowledge of duty roster organization

· Comprehensive understanding of opening and closing

· Leadership and management skills

· Communication skills

· Reporting skills

· Computer literate

Benefit :

· Competitive Salary

· Performance bonus

· Medical insurance

· Free theme park admission for your family

· Opportunities for career advancement

· Free parking

· Meal provided

· Uniform provided

Job scope :

· Achieve sales targets for Sim Leisure Group while ensuring excellent customer service at KidZania Singapore.

· Respond promptly to sales inquiries via all channels (WhatsApp, email, social media, etc.), utilizing up-to-date park information and standardized replies.

· Follow up on pending inquiries from school, and family groups to convert them into ticket sales.

· Coordinate with Food & Beverage, recreation, and other departments for upcoming events (team-building activities, birthday parties) and food orders.

· Arrange site visits and fulfil special requests (media shoots, video recordings).

· Actively seek sales opportunities within school groups.

· Document all incoming inquiries and orders, especially event orders, to evaluate conversion rates, identify sales trends, and assess the effectiveness of advertising campaigns.

· Maintain accurate and up-to-date records and documentation, adhering to company and legal standards as required.

· Continuously seek ways to enhance departmental effectiveness and efficiency by proposing improvements.

Requirements :

· Fluent in written and verbal English.

· At least 2-years of experience as sales Executive and experience in customer service, especially in the tourism / leisure industry (preferred but not required)

· Computer-literate, particularly with emails, social media, Microsoft Word and Microsoft Excel

· Creative problem-solving ability

· Multitasking and meeting strict deadlines

· Articulate and assertive in communicating ability

· Excellent mentoring, coaching and people management skills

Benefit :

· Competitive Salary

· Performance bonus

· Medical insurance

· Free theme park admission for your family

· Opportunities for career advancement

· Free parking

· Meal provided

· Uniform provided