Total 2 logistic supervisor job vacancies in Islandwide

Job Description:

• Ensuring accuracy of the Store’s daily monies collection (include foreign currency note), bank deposits and accuracy of the cash & cashless transaction records.
• Responsible to provide training and coaching to the cashier on the POS Machine.
• Work closely with the finance team on the month-end closing.
• Rotating to schedule on cashier supervisor's duty roster
• Support the cashier if they are unable to resolve cashiering issues by dealing with the issues positively
• Ensure all cashiers have sufficient currencies of various denominations for sales transactions.
• Handling petty cash
• Lead by example and excel in customer service & cashiering skill knowledge.
• Excellent customer service and communications skills to meet the organisation business objectives and exceed customer’s expectations.
• Cashier supervisors may also be required to attend meetings and conferences.
• Any other ad-hoc assignment or project assigned by the Retail Manager.

Job Requirements:

• At least GCE O Level / Diploma in Retail Management or related discipline
• At least 3  years  travel retail or retail cashier supervisory experience
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• The ability to work rotating shifts duties in Changi Airport environment
• Must be 21 years of age or above due to Custom’s controlled categories under Liquor and Tobacco licensing requirements

Job Responsibilities

• Retail supervisors develop operations plans for their teams and make sure those plans are executed
• Lead, manage and motivate the operations staff
• Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System
• Coach and train operations staff on GLOB+ system usage
• Conduct daily briefings to team members before the start of shift duty
• To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills
• Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering
• Manage and improve the SOP and procedures related to inventory management at the assigned stores level
• Able to multitask, while also keeping the customer happy and satisfied
• Excellent customer service and communications skills to meet the organisation business objectives and exceed customer’s expectations
• Good leadership skills to effectively oversee and manage the team
• Supervisors may work a variety of hours that may include nights, weekends, and holidays
• Retail supervisors may also be required to attend meetings and conferences
• Any other ad-hoc assignment or project assigned by your superior

Job Requirements:

• At least 3 years travel retail or retail supervisory experience
• Professional and pleasant personality
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Able to stand for extended periods of time
• Able to work rotating shifts duties in Changi Airport environment
• Able to work on weekends and public holidays