Total 216 job vacancies by NCS

As a Senior Systems Engineer, On Prem Devops (C3),  you will be responsible for designing, implementing, and maintaining our container infrastructure within our on-premises environment. You’ll collaborate closely with development and operations teams to ensure seamless application deployment and efficient management

What will you do? 

• Install, configure, and maintain Kubernetes clusters onpremises.
• Work with Docker containers and containerd for application deployments.
• Integrate Kafka for event-driven communication and data streaming within our on-premises setup.
• Leverage Guacamole for secure remote access to our systems.
• Ifrastructure as Code: Use tools like Terraform, Ansible, or CloudFormation to manage on-premises infrastructure.
• Monitoring and Alerting: Set up monitoring, logging, and alerting for Kubernetes clusters in our on-premises environment (e.g., Prometheus, Grafana, ELK stack).
• Security Best Practices: Implement Kubernetes security measures within our onpremises setup, including RBAC, network policies, and pod security policies

We’re searching for an Infrastructure Engineer (Active Directory)) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Active Directory users and groups, GPO management
• Setup and configuration of SCCM, MECM
• PAM management for User and Groups for Permission for Server access and application access
• Managing Domain controller and ADC, DNS and DHCP
• Troubleshooting AD Replication Issues and Monitoring
• Administrated DNS Records creation and updating AD and Managed AD
• Active Directory Migration & DHCP Migration
• Windows Server administration, performance monitoring and high availability
• VMWare and Hyper-V virtualization, including deployment, management and troubleshooting Performance monitoring.
• Installation, Migration and Managing VM’s on Hyper V and ESXi and VCenter environment
• Provisioning of new deployments in physical, virtual and cloud-based environment.
• Installation and configuration of Windows servers based on new requirements.
• Server performance monitoring and troubleshooting based on the alerts and issues.
• Installation and configuration different OS platforms like Windows, Linux, Custom OS Appliances
• Patching Management for Windows and Linux servers on regular basis
• Vulnerability Assessments, Fixing Vulnerability based on the deduction and remediation immediate basis,
• Application server management (Installation, configuration and upgradation)
• Coordinate between product and development teams to ensure effective delivery of supporting services to the end-user

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We are seeking a highly skilled Backend Developer with strong expertise in Java, Golang, Microservices architecture, and message-driven systems like RabbitMQ.

The role requires experience in containerization, Kubernetes, CI/CD pipelines using GitLab, and basic knowledge of AI and video analytics technologies. Additionally, the candidate should be familiar with Linux OS, Python, and Bash scripting. Basic frontend knowledge is a plus for collaboration across teams.

Key Responsibilities:

• Backend Development: Design, develop, and maintain scalable backend systems using Java and Golang.
• Microservices Architecture: Develop and manage microservices to ensure high availability and scalability.
• Containerization & Kubernetes: Build and deploy containerized applications using Docker and manage orchestration with Kubernetes (K8s).
• CI/CD Pipeline Management: Configure, manage, and troubleshoot GitLab CI/CD pipelines for continuous integration and delivery.
• Databases: Familiarity with databases such as PostgreSQL, MongoDB, or Redis.
• Big Data: Familiarity with big data technology such as ElasticSearch.
• Python & Bash Scripting: Write and maintain Python and Bash scripts for automation, deployments, and troubleshooting.
• Troubleshooting & Monitoring: Proactively monitor systems, perform root cause analysis, and ensure the reliability of the platform.
• Collaboration: Work closely with frontend and AI teams to integrate APIs and ensure smooth data flow across the system.

Required Skills & Experience:

• Strong proficiency in Java and Golang for backend development.
• Experience in microservices architecture and distributed systems.
• Hands-on experience with containerization technologies such as Docker and orchestration using Kubernetes.
• Proficiency in managing CI/CD pipelines using GitLab.
• Experience with message brokers such as RabbitMQ, Kafka, ActiveMQ.
• Familiarity with databases such as PostgreSQL, MongoDB, or Redis.
• Experience with big data technology such as ElasticSearch.
• Experience with data processing technology such as Apache Flink.
• Utilize basic knowledge of Linux Based OS to manage servers, deployment environments, and perform necessary scripting.
• Python and Bash scripting skills for automation and server management.
• Familiarity with cloud platforms such as AWS, GCP, or Azure.
• Strong skills in troubleshooting and root cause analysis within distributed systems.
• Experience in API development (REST, gRPC).

Nice-to-Have:

• Knowledge of frontend technologies like React, Angular, or Vue.js.
• Basic knowledge of AI concepts and video analytics technologies like OpenCV or FFmpeg.
• Experience in event-driven architecture and message-driven design.
• Advanced knowledge of DevOps practices.

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.
• Ability to work effectively in a fast-paced, cross-functional team environment.
• Detail-oriented with a commitment to delivering high-quality code.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Senior Systems Engineer for FOD Detection Systems in Aviation, you will oversee the system-level design, integration, and maintenance of our FOD detection systems. Your expertise in systems engineering will be essential in ensuring that all components work together seamlessly and efficiently.

What will you do?

• Oversee the system-level design and integration of FOD detection systems.
• Ensure seamless integration of hardware and software components.
• Develop and implement system testing and validation procedures.
• Troubleshoot and resolve system-level issues.
• Maintain and configure system networks, ensuring cyber security considerations are met.
• Manage backend software such as DP, network monitoring, backup, antivirus, etc.
• Set up and maintain systems, preferably video surveillance systems, including network components such as switches, firewalls, and computers.
• Contribute to the continuous improvement of our FOD detection technologies through innovation.
• Create and maintain comprehensive documentation for all system-level designs and procedures.
• Collaborate with cross-functional teams to gather requirements and design solutions.

The ideal candidate should possess:

• B.Eng degree in Computer Engineering or Electrical Engineering.
• At least 7 years of experience in systems engineering, with a focus on network design and configuration.
• Good knowledge of system network design, configuration, and cyber security considerations.
• Good knowledge of backend software such as Database, network monitoring, backup, antivirus…etc
• Familiarity with backend software such as DP, network monitoring, backup, antivirus, etc.
• Hands-on experience with setup and maintenance of systems, preferably video surveillance systems, including network components such as switches, firewalls, and computers.
• Studied or have experience with video processing and camera-related knowledge is an advantage.
• Experience with CAG/CAAS projects is highly desirable.
• Ability to write reports.

Personal Attributes
• Highly motivated with a passion for continuous learning.
• Excellent interpersonal and organizational skills, prioritized. • Strong teamwork and communication abilities, prioritized

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Infra Engineer, you will be specializing in VMware NSX and VMware Cloud Foundation (VCF) is a critical role focused on guiding organizations through the complexities of designing, implementing, and optimizing virtualized networks and integrated cloud infrastructure solutions. This expert combines deep technical knowledge with strong consulting and project management skills to deliver scalable, secure, and highly available IT environments that leverage VMware technologies.

What will you do?

(1) Consulting and Client Engagement:

• Engage with customers to understand business requirements and translate them into technical solutions.
• Provide expert guidance and thought leadership on network virtualization and cloud infrastructure best practices using VMware NSX and VCF.
• Design customized solutions that align with client’s business goals and IT strategies.
• Lead strategic planning sessions and workshops to align technology with business objectives.

(2) Solution Design and Implementation:

• Architect and design comprehensive solutions integrating NSX and VCF within client environments, ensuring compatibility and performance optimization.
• Develop detailed project plans, including timelines, budgets, resources, and risk assessments.
• Lead the implementation of NSX and VCF solutions, overseeing a team of engineers and collaborating with other IT specialists to ensure successful deployment.

(3) Advanced Troubleshooting and Optimization:

• Provide high-level troubleshooting support for complex network and infrastructure issues related to NSX and VCF.
• Recommend and implement advanced configurations and optimizations to improve system efficiency, security, and compliance.
• Lead performance tuning and capacity planning exercises to enhance system functionality and reliability.

The ideal candidate should possess:

• Bachelor’s degree in computer science, Information Technology, or related field.
• At least 6 years of experience working with VMware NSX and VMware Cloud Foundation (VCF)

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site

As a Systems Engineer (C3), you shall be responsible for the general administration, support and smooth running of the assigned projects.

What will you do? 

• Perform site supervisor role to manage the necessary stakeholder for project activities. 
• Conduct Installation, Commission, Integration & Testing activities on site.
• Coordinate and conduct hardening servers, VAPT, etc
• Install, test, and implement systems in accordance with specifications and service level requirements, ensuring compliance with industry best practices. 
• Manage systems changes using an established change request process, including assessing the impact, obtaining necessary approvals, and communicating status updates to multiple stakeholders.
• Respond promptly to incidents, conducting thorough investigations, and providing timely temporary and/or permanent resolutions. Keep all relevant parties informed of the incident status and any ongoing investigations.
• Conduct root cause analysis for incidents and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make adjustments as necessary.
• Proactively monitor and measure the performance and availability of systems, using appropriate monitoring tools and methodologies. Identify and implement corrective actions to improve system performance and availability based on the findings.
• Monitor and maintain agreed service levels, such as response times for service requests and system availability. Document and regularly update system configurations, and provide comprehensive reports to relevant parties on a regular basis.
• Develop and implement comprehensive service continuity measures, including robust backup/restore procedures and disaster recovery plans, to ensure uninterrupted business operations in the event of a disruption.
• Provide expert technical advice and guidance on systems to customers and project teams, assisting them in making informed decisions and resolving complex technical issues.
• Manage the resources and schedule for system implementation and operation activities, ensuring optimal utilization and adherence to timelines.
• Good to have troubleshooting skills and resolving issues related to PSIM (Physical Security Information System), CCTV surveillance systems, access control, alarm & intrusion systems, and network infrastructure. 
• Good to have backend system configuration and setup skill sets & experience as below:
• Perform CIS hardened for Window and Linux Server
• Perform partition for Window and Linux Server
• Perform configuration of linus server
• User account with limited privilege (sudoers)|SSH account (sshd_config)|Password control (change/password)|Server restoration with REAR
• Perform Bio configuration and update in offline environment 
• Symantec Anti-virus update in offline environment
• Update/upgrade of Linux OS (patches) in offline environment
• Update/upgrade of application (ONMSi) in offline environment 
• Perform basic computer and network maintenance 

As a Senior Software Engineer, Unity (C3),  you will design, program, and implement interactive 3D applications, games, simulations, and other interactive experiences.

What will you do? 

• Work with the design team to gamify client ideas and specifications into Security Related use case Planning and implementing game functionality and transforming design ideas into functional specifications
• Responsible for software design, implementation, testing and maintenance of client system.
• Support Project Team to meet project delivery milestone
• Provide technical documentation support to Project and Solutions Team
• Performs software performance monitoring, analysis and maintenance to ensure system can perform as per designed.
• Displays good problem-solving skills with an analytical approach to solution development and implementation.
• Possesses high standards and communicates effectively with customers, key stakeholders and management

Roles & Responsibilities

Official working hours: 5 Days (8:30am – 6pm)

Salary: Basic $3500 - $5000 plus Overtime (Depend on experience)

Working location: Tuas

• To carry out field service attendances on troubleshooting & repair hydraulic systems onboard marine vessels and willing to travel in short notice.
• To carry overhauling of machinery, such as cranes, HPU, windlass on ship, in ship yard and in our workshop

Requirements

We are looking for an experienced mechanical/Hydraulic Service Engineer able to work under pressure and independently with troubleshooting experience on hydraulic equipment.

• Have knowledge and understanding of operated machinery in a heavy industry environment and hydraulic system.
• Able to troubleshoot hydraulic and mechanical faults
• Able to supervise a team of workers at Anchorage and Docking repair for both local and oversea assignment
• Nitec or higher in Mechanical Engineering or equivalent
• At least 2 years of working experience in the servicing & repairing of Hydraulic equipment and Troubleshooting
• Pro-active team player, with the positive working attitude
• Capability and willingness to put extended working hours as work completion urgency demand
• An experienced multi-disciplined technician from the construction industry will be considered

As Senior Infrastructure Engineer (Patch Management), you will be responsible for for overseeing and managing the patch management operations within the organization. This role primarily focuses on utilizing SCCM and WSUS to ensure that all systems and applications are up-to-date with the latest security patches and software updates. The successful candidate will have extensive experience in managing enterprise environments, excellent problem-solving skills, and the ability to lead a team in delivering effective patch management solutions.
 

What will you do?

Patch Management:

Lead the planning, testing, deployment, and monitoring of security patches and updates using SCCM and WSUS.

Develop and implement patch management policies and procedures to ensure compliance with industry standards and best practices.

Collaborate with security teams to prioritize patches based on vulnerability assessments and threat intelligence.

SCCM Administration:

Design, configure, and maintain SCCM infrastructure to support patch deployment, software distribution, and operating system deployment.

Monitor and troubleshoot SCCM-related issues and ensure optimal performance of the system.

Create and manage SCCM collections, advertisements, and packages for application deployments.

WSUS Administration:

Manage WSUS server settings, approvals, and synchronizations to ensure timely deployment of Microsoft updates.

Troubleshoot WSUS-related issues and perform regular maintenance and optimizations.

Reporting and Compliance:

Generate detailed reports on patch compliance, vulnerabilities, and remediation efforts for management review.

Ensure all systems are compliant with organizational security policies and regulatory requirements.

Team Leadership:

Mentor and guide junior team members, providing technical expertise and support in patch management processes.

Coordinate with cross-functional teams to address patch-related issues and system updates.

Continuous Improvement:

Evaluate and recommend new tools and technologies to enhance patch management operations.

Stay current with industry trends and best practices related to infrastructure management and security.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

As a VMware Workspace ONE engineer, you will design, implement, and support VMware Workspace ONE solutions for our clients. You will collaborate closely with clients, project managers, and other technical teams to deliver high-quality solutions that meet business needs.

Responsibilities:

• Design, deploy, and maintain VMware Workspace ONE solutions based on client requirements.
• Configure and integrate VMware Workspace ONE components, including VMware Identity Manager, VMware AirWatch, and VMware Horizon.
• Provide technical expertise and guidance to clients on VMware Workspace ONE architecture and best practices.
• Troubleshoot and resolve issues related to VMware Workspace ONE solutions.
• Collaborate with cross-functional teams to ensure successful implementation and integration of VMware Workspace ONE solutions.
• Stay current with industry trends and advancements in VMware technologies.
• Design, deploy, and maintain VMware Horizon solutions based on client requirements.
• Configure and integrate VMware Horizon components, including VMware Horizon View, VMware Unified Access Gateway (UAG), and VMware App Volumes.
• Provide technical expertise and guidance to clients on VMware Horizon architecture and best practices.
• Troubleshoot and resolve issues related to VMware Horizon solutions.

As an IT Service Management Officer (SMO), Your will part a team of highly motivated individuals in the IT Infra SMO Team, managing the development and maintenance of IT team on behalf of a key NCS client. You should have proven track records in areas of Stakeholder management, IT Service Management, IT Configuration Management, Incident Management, IT Security Management and IT Security Compliance & QA Management.

What will you do?

You will be performing the following scope of work for a system or a family of systems for a NCS key client:

1. Service Management

2. Configuration Management

3. Incident Management

4. IT Security Management

5. IT Security Compliance & QA Management

Service Management

• Monitor and report on the SLA/KPI of the in-scope systems, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and update client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level.
• Prepare and submit report to Client

Incident Management

• Lead investigation and resolution of incident
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client

IT Security Management

• Schedule security scan for identified systems according to policies, and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidences to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

The ideal candidate should possess:

• Degree in Information Systems, Computer Science or equivalent
• More than 5 years of IT Infra project management experience and at least 10 years of IT experience
• Familiar with IT Service Management, ITIL and IT Infra project management.
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Able to lead, develop and maintain respectful and trusting relationship
• Knowledge and understanding of IT Infra/Network/Data Center operations and support.

Will you be part of the extraordinary?

NCS’s mission is to bring people together and harness technology to advance communities. As a leading technology services firm, operating across Asia Pacific in over 20 cities, our diverse 12,000-strong workforce delivers large-scale, mission-critical projects for governments and enterprises locally and regionally. Our NEXT capabilities of digital, cloud, platforms as well as our core offerings in Applications, Infrastructure, Engineering, and Cyber Security provide end-to-end technology solutions and services to our clients.

Your role is only the beginning

Join NCS and experience a collaborative work environment where you can develop and grow your career through our well-defined career tracks. As part of our Nucleus Graduate Programme, you'll have the opportunity to work on impactful projects with a team that shares your passion for making a difference in the world. Our comprehensive training, professional coaching, and technical expertise will help you attain a Master of Technology with NUS-ISS or industry-recognized certifications. You'll also have access to multiple 'playgrounds,' such as Project Teams, Client Tribes, Strategy Groups, and Centers-of-Excellence based in Singapore, Shenzhen, and Melbourne. At NCS, we are committed to empowering our people to achieve their fullest potential and create an extraordinary future together.

Are you excited about the opportunity to tackle complex problems and develop solutions that make a real difference in people's lives? Do you thrive in a fast-paced, dynamic environment where you're encouraged to take risks and think outside the box? Are you looking to make an impact and contribute to the development of innovative software solutions? If you feel any of these describe you, then you might be the one we are looking for!

What will you do?

• Partner with stakeholders to understand business and system requirements
• Develop and enhance software applications to meet functional and technical specifications
• Continually improve and maintain software applications
• Execute unit, integration, system and user acceptance testing
• Using configuration management, integration and build automation tools to deploy applications
• Identify opportunities and suggest recommendations for system improvement

The ideal candidate should possess:

• Proficiency in one or more frontend framework (HTML5/Angular/React JS)
• Proficiency in one or more backend languages (Java/.NET/Python/PHP)
• Proficiency in database will be an added advantage
• Experience in frontend and backend web application development will be an added advantage
• Degree in Computer Science or related Engineering fields
• Fresh graduate or less than 2 years of relevant working experience

Key Responsibilities for Quality Assurance cum IT Auditor

• Establish and implement robust governance quality methods, practices, processes, tools, technology, audits, and measures and metrics throughout delivery life cycle and minimize potential losses caused by defects and issues
• Design, establish and report on quality metrics throughout the project delivery cycle to ensure shift-left approach in quality assurance
• Conduct QA toll gate quality checks to verify adherence of practices against defined processes and surface out key quality issues to key stake holders and work with stakeholders on remediation actions for early and timely intervention
• Review and endorse that project deliverables meet the quality metrics
• Develop a risk-based internal audit plan and perform audit work and gather evidence in accordance with the audit program within the timeline
• Conduct operational IT audits and provide independent assessments on compliance to defined processes and process effectiveness
• Point of liaison with external auditors and internal project teams to plan for organisation’s external ISO audits such as ISO9001, ISO20000, ISO27001

Requirements

• At least 8 years of relevant working knowledge and experience in implementing Quality Assurance, Quality Management (QM) System and ISO standards such as ISO9001 and ISO 20000
• Prior experience in IT Project Management, implementing software development and Infrastructure projects
• Experience in developing and executing QM plan and in designing and establishing QA checks for shift left approach in quality assurance
• Experience in designing and establishing quality metrics for shift-left approach in quality assurance
• Knowledge of test automation
• Professional qualifications such as ITIL, CISA, CISM
• Able to deliver quality and thorough work, with eye for details.
• Team player & good interpersonal skills.
• Good written and verbal communication and presentation skills.

We’re searching for Software Engineer (C#, .NET) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

1. Design and Development:
   1. Lead the design, development, and deployment of high-quality applications, ensuring stability, reliability, and scalability.
   2. Derive application frameworks based on project requirements and industry best practices.
   3. Adopt AGILE methodology towards continuous enhancements to applications with reference to operation requirements and feedback.
   4. Enable integrations between applications, not limited to Active Directory, SAML, and O-Auth authentication methodologies, and utilizing WinForms and RESTful APIs.
2. Code Quality and Reviews
   1. Ensure applications and source codes comply to IM8 and OWASP standards.
   2. Establish governance for source code management, sharing and security.
   3. Provide consultancy and guidance to junior application developers to ensure on-time, and quality delivery of tasks.
   4. Emphasis on data security, including Data-in-Transit and Data-In-Storage.
   5. Collaborate with auditors on code reviews, code remediations, deployment strategies, and documentation.
3. Project Management
   1. Engage with cross-functional teams to gather requirements and define project scope.
   2. Lead the application team in prioritizing tasks across multiple concurrent projects.
   3. Monitor project progress, manage timelines, and ensure milestones are met.
   4. Coordinate with stakeholders to ensure project alignment with business objectives.
   5. Develop and maintain project documentation, including project plans, status reports, and risk assessments.
4. Troubleshooting and Maintenance
   1. Adopt a systematic approach to troubleshooting, debugging, and resolving application and code issues.
   2. Monitor application performance and implement improvements as needed.
   3. Ensure timely resolution of issues to minimize downtime and impact on users.
   4. Conduct regular maintenance and updates to ensure applications remain secure and up-to-date.
   5. Create and maintain documentation for troubleshooting procedures and known issues.
5. Data Analytics
   1. Implement data analytics strategies to drive insights and informed decision-making.
   2. Analyze application/log data to identify trends, patterns, and areas for improvement.
   3. Develop dashboards and reports to visualize key metrics and performance indicators.
   4. Utilize data analytics to enhance user experience and application functionality.
   5. Stay current with emerging data analytics tools and technologies to continuously improve data-driven decision-making.

As a Syscon Engineer , you will be responsible for the implementing of large-scale IT/ Engineering projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements. 

What will you do? 

Fault management

• To monitor any fault alarm generated from the Network Management System (NMS);
• To identify the nature and type of the network failures whenever a fault alarm is generated or a fault is reported, and to execute the appropriate corrective actions to ensure minimum disruption to the network;
• To seek approval from the user’s representative on the remedial actions should such actions entail disruption to the network or the allocation of resources;
• To report the fault to the Maintenance Agency (MA) when the fault cannot be resolved at the NOC level;
• To liaise with the MA directly to isolate or rectify the fault reported; 
• To provide interim update of a fault via SMS or phone to the user until the fault is closed;
• To document the number and types of faults occurred and the process and action taken to resolve the problem;
• To perform daily checks with the aid of NMS to ensure all sub-systems are in proper physical and working condition;
• To backup data of the NMS and to restore it when necessary.
• To carry out the MA’s recommended periodic preventive maintenance of the sub-systems and its equipment at all sites to ensure network functionality and the equipment are in working order;
• To perform periodic testing of the main and backup switching equipment to ensure all sub-systems are functioning properly.

Configuration Management

• To maintain an up-to-date physical and logical configuration of the sub-systems with proper and accurate documentation;
• To maintain and manage the numbering plan for all system end-user terminals;
• To perform network reconfiguration for operational role changes that does not involve additional hardware or swapping of equipment boards upon instruction from the user;
• To perform network and new services configuration;
• To track and report to the user any unauthorised equipment, hardware, applications, relocation, etc. regarding the overall configuration of the system.

Administration Management

• To receive calls from end-users on all aspects of the system such as fault reporting, network consultation, etc.;
• To keep end-users informed of such events like network failure, network maintenance, network testing, password changing, etc. so that end-users are given adequate notice in advance to prepare themselves;
• To issue Repair Report Forms (RRF) and/or Anomaly and Improvement Forms to MA for its further actions;
• To be responsible for the proper maintenance and documentation of all the maintenance and operating manuals;
• To activate the user’s representative after office hours should there be any anomalies in the sub-systems that require their intervention or advice or if such anomalies result in adverse operational impact;
• To liaise with building owners for access;
• To provide shift report on all related incidents that happen during the shift;
• To provide monthly updates of the sub-systems status to the user and ad-hoc reports when so requested by the user;
• To maintain the stock inventory management system to track all equipment movement in/out of NOC located in the main site.
• Performance Management
• To collect and compile network statistics periodically, and to analyse the statistics collected. The network performance results together with recommended solution to improve network performance, if required, are to be provided to the user;
• To track the performance in terms of the Reliability, Availability and Maintainability (RAM) of the various sub-systems with MA. Such task includes tracking the response time and turnaround time of the MA upon activated;
• To recommend to the user necessary actions to be taken to enhance the performance of the sub-systems;
• To assess and decide on the need to fine-tune the sub-systems based on the performance results submitted and recommend technical solutions to the user.

Security Management

• To ensure that all components of the sub-systems located at NOC (NMTs, equipment of all sub-systems, equipment rooms, etc.) are physically secured according to the security guidelines set out by the user;
• To monitor the sub-systems against any unauthorised network access and to track down for such unauthorised access to the network.
• To perform periodical change in password access control to the sub-systems according to the IT security requirement;
• To desensitise system terminal equipment;
• To reload terminal software;
• To monitor the overall security of the system and to report any possible breach to the user;
• To recommend to the user the necessary actions to be taken against any unauthorised network access;
• To assist the user in safeguarding and restricting access to all the security related information;
• To plan and recommend to the user the periodical change in password access control for the sub-systems;
• To assist the user in system security keys renewal;
• To assist user in tracking the loss of system user terminals.

Project Support

• To assist the user in project planning and to provide network operations advices to the user’s project team; 
• To assist the user in conducting verification tests/trials during project run-in phase;
• To perform network and new services configuration; 
• Put to service new system user terminals.

Consultancy Services

• To provide consultancy services in technical and tactical operations of the sub-system;
• Study and analyse in detail the sub-systems on the business continuity planning;
• Support the user in the ad-hoc studies on the network capacity and capabilities.

General Support Management

• To advise and support the user in the planning and execution of special operations that involves allocation, configuration and deployment of system resources.
• To formulate network recovery procedures in response to all possible failure scenarios for approval by the user. Such failure scenarios include example like network degradation on fallback modes and the total failure of the main NOC site which necessitates the need to relocate operations to the alternate site. The network recovery procedures when approved by the user shall be constantly improved, updated and re-approved through the conduct of periodical exercises and validations;
• To assist the user in carrying out retrieval of logs;
• Support the user on site and monitor the network performances during major events;
• To assist the user to report any missing system end-user terminal (reported by end-user) to the user to terminate the service and to submit a report.

User Equipment (UE) Management

• To confirm failures or faults in the reported equipment;
• To ensure that all relevant data in the equipment are removed and perform software and content management if it is not done adequately;
• To save equipment configuration and settings especially for faulty equipment;
• To secure delete or remove configuration and data within the faulty equipment;
• To clone equipment configuration from one equipment to another;
• To update or restore firmware and software in the equipment physically;
• To perform remote wipe of confirmed faulty equipment;
• To consolidate repaired UE and provide updated software or apply patches before returning to user.

Application Management

• To provide Level 1 software support and basic application trouble shooting, consisting of:
• Version update
• Reinstallation
• Cache clearing
• User Frequent Asked Questions (FAQ)
• User registration check
• Hardware requirement check
• To provide Level 1 backend infrastructure support, consisting of:
• Server status check
• Connectivity check
• To escalate to application vendors for Level 2 support.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Senior Linux Engineer, you are responsible to manage, maintain, and optimize our Linux-based infrastructure and associated technologies within our hybrid IT environment. The ideal candidate will be responsible for ensuring the health, performance, and security of servers and systems while collaborating with cross-functional teams to implement and support enterprise-wide solutions.

What you will do:

• Install new and/or rebuild Red Hat Enterprise Linux, Red Hat OpenShift, Oracle Linux and related infrastructure components in accordance to customer’s governance & audit requirements.
• Maintain Standard Operating Procedure (SOP) for recurring tasks, such as OS patching, backup & recovery, OS hardening and/or deviations, together with the customer to ensure the processes are in line and up to date as necessary.
• Perform daily system checks and monitoring and to highlight if any abnormalities are found, and to participate in troubleshooting and service recovery.
• Participate infrastructure/OS support with other day 2 project teams, as well as day 1 implementation teams for rollouts and enhancements.
• Execute infrastructure lifecycle events such as (Add/Modify/Change of users accounts), software updates (OS kernel, agent/client software, etc.)
• Work with related infrastructure towers (e.g. Storage, Network, etc.) as an integrated service delivery team to fulfil customer’s objectives.
• Hands-on involvement for monthly and ad-hoc OS patching as necessary for the Linux servers/containers under the service contract.
• Perform ongoing performance monitoring and recommend improvements, software upgrades, and resource optimization as required.
• Perform monthly performance reporting and capturing of server health statistics to assist with capacity planning.
• Assess and Resolve infrastructure related incidents and problems and provide support to application teams.
• Escalate to principal vendors and/or 3rd party vendors and facilitate their work as required within the customer’s premises & regulations.
• Rotating standby to work on night or weekend tasks when required.

The ideal candidate should possess:

• Diploma / Degree in Information Technology, Computer Science or equivalent
• 5 - 7 years of hands-on experience in Linux
• RHEL certified is a plus

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site

Primary Purpose

The Journey-to-Cloud multidisciplinary team of cloud-native practitioners will tailor the cloud journey and architecture for our customers based on their business needs and industry compliances.

The Lead Cloud Architect is a new growth role within the Journey-to-Cloud Practice. He is unique with a hybrid of skillsets covering Azure platform expertise, Cloud-based Architecture, Data Architecture and Digital capabilities. He is responsible for creating the most appropriate cloud architecture for a software development project, and maintaining control over the cloud architecture throughout the entire project lifecycle. He designs, develops roadmaps and implementation plans and establish the design of the cloud system, taking into considerations integration of various components, identification and mitigation of known technical risk, architectural principles, infrastructure solutions, technology standards and best practices.

Responsibilities

• Serve as the deep Subject Matter Expert (SME) in the development of cloud infrastructure solutions which includes multi/hybrid cloud design and implementation
• Analyse tender / client specifications or requirements and manage the plan for multiple solution workstreams
• Drive and maintain conceptual integrity of the solution design that addresses client’s business objectives and needs in order to create differentiated value propositions
• Constantly explore new solutions and technologies, integrate learning and recommendations into the development process
• Demonstrate good expertise in all major Cloud Service Providers’ products and solutions
• Specialize in the best practice design, operations, and support of private/public/hybrid cloud infrastructure including Network, Storage, Compute and Security
• Ensure proposed design gels and aligns to Application, Enterprise, Security architecture
• Create architecture artefacts and documentation to effectively explain architecture design concepts and solutions to various level of stakeholders
• Recommend new services to complement and enhance infrastructure elements to stream-line and support applications development and deployment
• Apply knowledge of Agile software development and DevOps to infrastructure as code development and deployment
• Lead continuous enhancement and exploratory work to design, develop, test and deploy new Cloud Infrastructure technologies using agile methods
• Identify potential and emerging technologies relevant to innovation
• Project management of cloud infrastructure setup and implementation

The ideal candidate should possess:

• Proven experience with architecting/operating solutions built on Azure or AWS.
• Bachelor in Computer Science, Electrical/Computer Engineer, Information Technology or related discipline
• Has minimally 8 years’ experience in designing/implementation/consulting of large-scale private/public/hybrid cloud infrastructure solutions
• The candidate should have attained professional certifications in the following areas with at least 5 years of implementation experience in Azure
• Possess hands-on experience and good technical skills with proven track records in IT infrastructure and/or emerging IT technologies engineering in the following area:
• Platform, storage, database and virtualization
• Cloud infrastructure (IaaS/PaaS)
• Container technologies like Dockers, Kubernetes and AWS ECS
• Knowledge of with DevOps techniques and Agile practices is an added advantage
• Proficient in multi-tiered architecture, design and implementation
• Experience with Web and server technologies including Virtualization, Web services, EAI, with knowledge of J2EE and SOA concept
• Knowledge of client/server and distributed computing knowledge with messaging, SOAP, .NET and AD
• Strong working knowledge and ability to apply architecture concepts, frameworks and methodologies to projects
• Experienced in business and technical analysis, architecture design, project management.
• Ability to communicate IT architecture methods, concepts, standards and policies
• PMP, ITIL and TOGAF certification is an added advantage
• Good written and verbal communication and presentation skills, able to interact professionally with all levels of the organization
• Large scale migration experience Data Center to Data Center and/or Data Center to Cloud
• Configuration management using CloudFormation, Chef & Puppet
• Infrastructure automation through DevOps scripting (E.g. shell, Python, Ruby, Powershell)

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a ServiceNow Applications Developer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

For supporting of ServiceNow Application Development.

• Understand Operation business needs and translate into technical requirement
• Advise on tools technology adoption based on business & technical consideration. Propose integration strategies for the various technology components to achieve a holistic solution.
• To design, develop, configure, test, implement, support and maintain ServiceNow solutions.
• To support post implementation tasks including, troubleshooting, administration, patching and upgrades;
• To work with stakeholders and recommend best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), and Project and Portfolio Management (PPM).
• Lead in POC/POV, product evaluation and tech refresh activities

A little about you:

• · Good People management skill;
• · Good analytical and problem solving skills
• · Possess initiative with positive working attitudes and customer services oriented;
• · Independent and goal-oriented;
• · Strong teamwork, communication and interpersonal skills;
• · Good written and spoken English;
• · Willing to work after office hours;

What you might also need to have

• Minimum 6-8 years’ experience in IT;
• Minimum 5 years’ experience with implementation and support of ServiceNow modules.
• Must have ServiceNow System Administrator certification, Application developer plus at least two additional ServiceNow implementation certifications
• Five (5) or more years of experience as a ServiceNow Technical Consultant, with hands-on experience in ground up implementations with ServiceNow products
• Three (3) or more years of experience with ServiceNow scoped applications and all scripting module experience including client scripts, business rules, workflow, flow designer, script includes, UI actions, UI macros, UI pages etc. custom application development
• Two (2) or more years of experience with ServiceNow Service Portal and widget development (Angular JS, JavaScript, CSS, HTML)
• Experience with two or more of the following ServiceNow suites: ITSM, CSM, HRSD, ITAM, ITOM, ITBM, GRC, Sec-Ops, App Engine.
• Advanced experience with scripting languages such as JavaScript, Python, etc.
• Knowledge and experience integrating ServiceNow using platform APIs and integration tools

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.
We handle all profiles with the highest level of confidentiality.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Senior Systems Engineer (Network), you will be working as a consultant responsible in providing network project implementation, post-sales consultancy and network maintenance support, particularly in the area of network architectures (LAN, Data Centre and WAN). You will also be involved in hands-on operations in network maintenance.

What will you do?

• Progressively, you will own technical design in implementation of technical solutions. Ensuring quality technical solutions and drive towards the highest levels of customer satisfaction and improvement in professional standards.
• Manage/implement network infrastructure projects covering in area of Telecom Networks (LAN & WAN) and security system.
• Manage/implement, by project basis, working with project team members in implementing and delivering projects till commissioning.
• Assist Project Manager in various aspects of project implementation, including network design, site preparation, risks identification and mitigation
• Responsible for delivery of assigned tasks within the delivery cycle of a project.
• Tasks include performing network/systems configurations, troubleshooting errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments adherence to scope of work.
• Proactively provides solutions to prevent problems from occurring and/or to provide resolution for technical issues.
• Liaising with external vendor and user environments within project cycle
• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks.
• Assist in preparation of proposals and solution presentations.
• Evaluates internal & external business environment to develop long-term strategy for the unit/organization
• Applies business & financial knowledge to address business issues & drive the business.
• Establishes & promotes effective business operations across multiple countries &/or regions & coordinates appropriately with the broader global business
• Attain key certifications for partnership with key vendors.

The ideal candidate should possess:

• Diploma/ Degree in IT-related discipline
• 3 – 5 years of hands-on experience
• Experienced in implementing and administrating network devices such as Switches, Routers, Firewalls.
• Experienced in implementing and administrating advanced network routing protocols such as BGP, MP-BGP, EIGRP, OSPF, network Security.
• Experienced and knowledgeable in implementing MPLS L3VPN, L2VPN, EVPN, Segment routing etc.
• Experience implementing advanced switching technology including DC Fabric, Fabric path, MC-Lag, VPC, VXLAN etc.
• Experienced in Administration and troubleshooting in network environment.
• Exposure of protocol analysis tools used to troubleshoot layer 2 & 3 issues Technical Support for critical situations.
• Exposure with carrier-grade network equipment (Cisco ASR9K, NCS5500, N9K, Huawei NE5000E, NE40E, Juniper MX2000, MX960 etc) will be added advantage.
• Able to work as a team member and Independent and should be self-motivated and highly customer focused.
• Certifications such as CCIE/HCIE/CCNP and other relevant IT industry certificates will be preferred.
• Good understanding of Internet routing protocols and technologies including TCP/IP, OSFP, BGP, MPLS/VPN, Segment routing, EVPN.
• Good understanding of Network Automation, Python, Ansible will be preferred.
• Knowledge of routers/switches architecture and software upgrade procedure
• Possess good analytical and trouble-shooting skills in the area of technical fault isolation and rectification
• Possess good working knowledge in multiple vendor equipment like Cisco, Juniper, Huawei router.

Personal Attributes

• Highly motivated, and have the aptitude and attitude to continuously upgrade and refresh the knowledge in networking technologies.
• Good inter-personal, organizational, problem solving and teamwork skills

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

As a Project Director / Delivery Lead, you will act as the single point of contact for the key client on all project delivery and managed services delivery matters. You will lead a small team of Project Managers and workstream leads and be responsible for overseeing, managing and implementing multiple IT Projects with quality, within scope, ensure deliverables are on time and conform to processes and standards meeting client’s requirements.

What will you do?

Project Delivery

• Review the project lifecycle (initiation, plan, execution, completion)
• Review project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues with Senior Management
• Monitor and report on project management progress
• Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Customer/Vendor Management

• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Team Management

• Provide leadership to the project team to ensure that proposals/ enhancements are fully analyzed and evaluated for benefits and cost
• Provide the project team with accurate information about business needs and priorities as well as details about business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management

Beyond projects and operational delivery matters, you are also expected to:

• Develop business opportunities to solve the client’s problems.
• Ideate solutions using technology and process changes.
• Create growth opportunities by considering the feasibility and sustainability of these opportunities and the core capabilities of NCS.
• Direct the right team across different Lines of Business (LOBs) to drive revenue, quality and customer satisfaction targets and ensure delivery.
• Accountable for the delivery services of the client’s account and needs to be involved in the delivery of the programs that you are responsible for.

As a System Engineer, your mail purpose is to provide Maintenance and Operation Support for Data Center Common Infra Structure.

RESPONSIBILITIES:

• Implement and manage Windows-based infrastructure and associated technologies.
• Monitor and maintain the health, performance, and security of Windows servers and systems.
• Administer Active Directory, Group Policy, DNS, DHCP, and related services.
• Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V).
• Install, configure, and manage Windows servers and services, including IIS, SQL Server, Exchange 2019 and Skype 2019
• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.
• Perform routine system and application updates, patches, and upgrades.
• Develop and maintain documentation related to system configurations, processes, and procedures.
• Provide level 2 and level 3 support for Windows-related issues.
• Participate in on-call rotation for after-hours support as needed.

REQUIREMENTS:

• Bachelor's degree in a relevant field.
• 3 to 5 years of experience in administering Windows-based systems and infrastructure.
• Proficiency in Windows Server operating systems (2019).
• Strong understanding of Active Directory, Group Policy, DNS, and DHCP.
• Experience with virtualization platforms such as VMware and Hyper-V.
• Knowledge of scripting languages (e.g., PowerShell) for automation and scripting tasks.
• Familiarity with monitoring tools and systems management solutions.
• Excellent problem-solving and troubleshooting skills
• Microsoft System Center Suite (SCVMM, SCOM, SCCM, WSUS)
• Exchange 2019 and Skype 2019 administration
• Netbackup 10.x and Data Domain for backup and recovery solutions
• Nutanix HCI for virtualization and storage solutions
• NESSUS for vulnerability assessment

As a Cyber / Network Security Maintenance Associate Engineer, you are required to provide maintenance support to clients. You will play a key part in Technology Services Delivery team to ensure security solution maintained at the highest quality and standard.

What will you do?

• Perform research on latest vulnerabilities
• Provide technical consulting and advise 
• Provide post-installation troubleshooting and technical support by phone or remotely
• Keeping up-to-date with the latest news and threats in the security industry 

As a Cloud Project Manager, you will be working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The Cloud Project Manager should have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. You should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

What will you do?

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role.

We’re searching for a Lead Consultant, IT Security to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Manage team of cyber day 2 engineering resources within Identity and Access Management & PKI track providing guidance, mentorship, performance evaluations.
• Involve in project work to deliver security service which require deeper level of expertise and to drive resolution of operational issue which are escalated to ensure satisfactory closure.
• Responsible for tracking the progress of building within Identity and Access Management & PKI technical competencies, develop training and growth plans within specialization track.
• Involve in the hiring process for cyber day 2 to expand the existing portfolio of services (e.g. network security, endpoint security, security analytics etc).
• Involve in the presale activities for cyber day 2, including defining the scope of cyber day 2 services, sizing the effort to support the security technologies deployed in client environment, determine what can be supported internally and what can be delivered via partnership with other parties in NCS or with sub-contractors and process standardization & improvement.
• Assist in improving the quality of service for cyber day 2 team.
• To be one of the Subject Matter Expert (or trusted technical advisor) in Identity and Access Management & PKI cyber technologies during presale and day 2 phases.
• Mentoring engineers or interns to ensure they can assist the team in executing operational tasks for projects.
• Accountable for various tasks above and provide regular update to the Practice Lead

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Business Intelligence Lead, you are comfortable translating clients’ business strategy and requirements into solutions underpinned by Data & Analytics, where BI plays an integral part in our clients’ success. You are also passionate about technology, with a keen eye for data architecture and leveraging on modern tech stacks to achieve the right business outcomes.

What you will do:

• Coaching and growing a team of junior consultants, guiding them in their work to deliver impactful insights, and ensuring the quality in BI delivery.
• Developing and promoting best practices in analysis, information hierarchy and visualization techniques.
• Research and experiment new technologies to augment NCS’ portfolio of BI solutions and accelerators for large scale deployment.
• Curating playbooks, standardized framework, practice guides and other artefacts that will allow our practitioners perform their work in a structured, standard manner.
• Creating and delivering narratives that are rich in insights, data rigor and recommendations tailored to any data customer up to and including C-suite executives.
• Identifying opportunities to engage prospective and existing clients on Business Intelligence solutions.

The ideal candidate should possess:

• 7 to 10 years of consulting and end-to-end implementation experience in delivering business intelligence and analytics solutions for enterprise, ideally using Qlik or Qlik Sense, together with proficiency in API development related to BI tools such as Qlik, Tableau and Power BI.
• Good hands-on experience in SQL and Python development.
• Prior working experience in embedded visualization and mashups using Qlik and Tableau configured with SSO, JWT and SAML authentication.
• Identify Potential BI tools limitations and explore alternative ways to overcome through APIs/custom CLIs.
• Establish a framework to automate BI project migrations to different environments.
• Prior working experience in any cloud platform such as AWS/Azure/GCP integrating analytics solutions.
• Project delivery experience to estimate and breakdown work efforts, coupled with the know-how to identify, assess and mitigate BI delivery risks.
• Strong detail-orientation and a keen eye for aesthetic design in storytelling.
• Strong hands-on experience in at least two BI tools, with a must have using Qlik.
• Strong design and implementation skills in logical and physical data models for BI & Analytics applications.
• Advanced knowledge of performance optimization and automation in BI tools.
• Working knowledge on CI/CD adaptions for BI and DataOps capabilities, and very comfortable with Python and SQL.
• Singaporean only.