Total 216 job vacancies by NCS

About NCS

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 12,000-strong team across 66 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit www.ncs.co

Will you be part of the extraordinary?

We're guided by our vision of advancing communities, and bringing people and technology together to make the extraordinary happen. NCS creates end-to-end technology solutions and services clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in Applications, Infrastructure, Engineering and Cyber Security, working on projects that impact millions every day. ​With our passion to innovate, you can tell that we're more than ready to meet the future. Join us and be part of this extraordinary journey too.

What will you be expected to do?

This is a client facing / delivery role, working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The ideal candidate will have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. The candidate should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

Responsibilities

· Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure

· Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications

· Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous

· Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous

· Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred

· Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment

· Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space

· Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role

The idea candidate should possess the following requirements:

Professional Experience - 3+ years of success in operational/administration and deployment/migration projects in Cloud Environment

· Problem Solving. Ability to solve customer problems through cloud technologies

· Collaboration and Communication. Acknowledged helping to provide solutions to issues collaboratively, resolving conflicts and ensuring follow through with proper follow up and closure.

Technical

· Strong technical experience with cloud infrastructures, migrations, and technology management preferred

· AWS Solution Architect Associate Certification will be advantageous.

· AWS Cloud Practitioner Certification or Azure Certified Administrator or Fundamentals is required

· Subject matter expertise in one or more of the following:

· Competitive Landscape. Knowledge of Containerisation technologies eg EKS/AKS/GKE/K8s/Openshift/Tanzu would be advantageous

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a IT Service Management Officer (SMO) to be part of our diverse team of talents here at NCS!

You will be part of a team of highly motivated individuals in the IT Governance Team, managing the development and maintenance of IT team on behalf of a key NCS client. You should have proven track records in areas of Stakeholder management, IT Service Management, IT Configuration Management, Incident Management, IT Security Management and IT Security Compliance & QA Management.

If you thrive on being part of delivery and transforming the clients’ operation, then this is the position for you. Your 'hands-on' knowledge, vast exposure and wealth of experience either in vendor and/or user environments, coupled with a driven and self-motivated personality, will ensure your success.

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

You will be performing the following scope of work for a system or a family of systems for a NCS key client:

• Service Management
• Configuration Management
• Incident Management
• IT Security Management
• IT Security Compliance & QA Management

The following are the activities in each scope of work:

Service Management

• Monitor, report and ensure that the SLA/KPI of the in-scope systems are to be met, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and provide regular update to client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level, and highlight in advance to client in any eventualities of potential obsolescence.
• Prepare and submit report to Client

Incident Management

• Lead investigation and ensure resolution of incident withinstipulated SLA time
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client
• Ensure propersign-off/endorsement by client for incident resolution/closure and associated archival/repository

IT Security Management

• Schedule security scan for identified systems according to policies, and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Ensure application/software/system are updated with the latest virus/security patches
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidences to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

A little about you:

• Degree in Information Systems, Computer Science or equivalent
• More than 3 years of IT project management experience and at least 5 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques

What you might also need to have:

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Must be customer oriented and be able to lead, develop and maintain respectful and trusting relationship
• Able to travel as and when required

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

Are you looking for value adding and impactful work?
Do you want to make a difference with your expertise?

With us, you’ll be able to make it happen.

NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more.

We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

What we do

We drive our passion for harnessing technology.
We bring people and technology together.
We advance communities and transform industries.

We’re searching for a Network Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

The Network Engineer is responsible to provide operational support to network infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. The network engineer is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment.

A little about you:

• Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed system
• Work closely with Team Leader to meet system delivery milestones
• Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Assist in day-to-day operation of the System Delivery team
• Carry out other technical related duties that may be required.
• Attain key certifications for partnership with key vendors.

What you might also need to have:

• Bachelor’s degree or higher in Computer Science/Information Technology/Engineering or equivalent
• 2 years of experience in configuring and administering routers and switches (e.g. Cisco routers and switches, etc), firewall products (e.g. CheckPoint, Forcepoint, etc.), F5 Load Balancers, AAA, NTP, IPS
• Good understanding of network system, network architecture, routing, switching, firewall and security
• Good interpersonal and communication skills with ability to explain technology from a customer perspective
• Proficient in performing network analysis and troubleshooting using network and protocol analyzers
• Network certification in CCNA/CCNP/CCIE is a plus
• 24 x 7 standby support as required

About NCS Group

We want to create the extraordinary, and to impact millions of people everyday.

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services.

We want to invest in you!

Great work is never done alone, and that’s why we also believe in creating a collaborative work environment to bring people with different expertise and talent together.

We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.

We’re here to make the extraordinary happen.

Learn more at ncs.co and our LinkedIn Career site.
All profiles are handled with highest level of confidentiality.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Will you be part of the extraordinary?

NCS’s mission is to bring people together and harness technology to advance communities. As a leading technology services firm, operating across Asia Pacific in over 20 cities, our diverse 12,000-strong workforce delivers large-scale, mission-critical projects for governments and enterprises locally and regionally. Our NEXT capabilities of digital, cloud, platforms as well as our core offerings in Applications, Infrastructure, Engineering, and Cyber Security provide end-to-end technology solutions and services to our clients.

Your role is only the beginning

Join NCS and experience a collaborative work environment where you can develop and grow your career through our well-defined career tracks. As part of our Nucleus Graduate Programme, you'll have the opportunity to work on impactful projects with a team that shares your passion for making a difference in the world. Our comprehensive training, professional coaching, and technical expertise will help you attain a Master of Technology with NUS-ISS or industry-recognized certifications. You'll also have access to multiple 'playgrounds,' such as Project Teams, Client Tribes, Strategy Groups, and Centers-of-Excellence based in Singapore, Shenzhen, and Melbourne. At NCS, we are committed to empowering our people to achieve their fullest potential and create an extraordinary future together.

Are you excited about the opportunity to tackle complex problems and develop solutions that make a real difference in people's lives? Do you thrive in a fast-paced, dynamic environment where you're encouraged to think outside the box? Are you looking to make an impact and contribute to the development of innovative solutions? If you feel any of these describe you, then you might be the one we are looking for!

What will you be expected to do?

• Be part of project deployment team, understand objectives of the project, participate in solutioning design, review and project requirements gathering. Be involved in project roll out, including setting equipment / network in the lab, configuration, testing and review improvement in project quality.
• Work with team leads to ensure design and programme codes conform to architecture and design standards, including compliance and guidelines with NCS coding security, established design methodologies and industry best practices which will meet functional and system requirements.
• Ensure quality and smooth execution of the programme through assisting in integration testing, system testing, User Acceptance Test (UAT) and implementation activities to fix reported problems/bugs in the production environment
• Assist in configuration management planning, identification, controls and audit to make changes of configurable items, which include hardware, software, documentation,
• Develop system / network and unit test packages, including execution and documentation of the test results and further troubleshooting as part of project quality assurance. Such reports to be regularly maintained and updated in the system to provide accuracy and efficiencies in the project operating environment

What should you have?

• Degree in Electrical & Electronics Engineering, Computer Engineering, Computer Science, Telematics or other related disciplines
• Fresh graduate or less than 2 years of relevant working experience
• Software Programming skills

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Salesforce Tech Lead to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Create, design and lead the development of CRMs and solutions on the Salesforce platform including application integration and data migration, Sales, Service and Platform Cloud.
• Design and implement software components and having a very strong Service Oriented Architecture and integration background
• Lead the development of business requirements, specifications, process flows, application design, application configuration, testing and deployment
• Contribute the growth of the Salesforce practice through though-leadership, development of solution accelerators, reusable assets
• Works directly with clients to lead projects, facilitates business process analysis sessions, develop and deliver key components of Salesforce solution
• Deliver presentations to internal and external stakeholders on Salesforce capabilities and integration with other applications
• Develop delivery standards and best practice methodology and approach
• Provide mentoring and guidance to other team members

A little about you:

• B.S. degree in Computer Science, Business or equivalent years of professional experience in a relevant field.
• Experience in Salesforce CRM with end to end implementation experience
• Min 4-6 years in Salesforce implementations and completed at > 15 Salesforce projects
• Delivery or advisor of a complex Salesforce project with at least(ideally) 500 users, multiple departments/business units and across multiple countries
• Good understanding of system and data integration architecture and a strong understanding of relational databases (MySQL, SQL Server, Oracle, etc.)
• Experience and understanding of software development methodologies, e.g. Agile, Waterfall
• Certified in at least Sales and Service Cloud. Candidates with more Salesforce certifications, especially in PSS will be looked on flavourably.

Will you be part of the extraordinary?

NCS’s mission is to bring people together and harness technology to advance communities. As a leading technology services firm, operating across Asia Pacific in over 20 cities, our diverse 12,000-strong workforce delivers large-scale, mission-critical projects for governments and enterprises locally and regionally. Our NEXT capabilities of digital, cloud, platforms as well as our core offerings in Applications, Infrastructure, Engineering, and Cyber Security provide end-to-end technology solutions and services to our clients.

Your role is only the beginning

At NCS, we pride ourselves on empowering our people and talent to their fullest potential. Learning together in our NCS DOJO, we have comprehensive, built-in training and industry standard qualifications that will allow you to up-skill and re-skill as we grow together.

Our Ignite Work-Study Diploma Programme will enable you to kickstart your career and gain valuable hands-on experience while attaining a nationally recognised Diploma.

As a Software Support Engineer, you will gain valuable hands-on experience in the following domain:

• Automate and enhance business and technical processes to increase productivity seamlessly based on RPA (Robotic Process Automation)
• Participate in discussions with stakeholders to understand business and technical requirements
• Perform end user support – client management
• Perform first-level troubleshooting for client platform related problems and escalate to next level support team if necessary
• Respond promptly to incident, create incident tickets, investigate & provide temporary/permanent resolution of incidents escalated
• Provide timely status updates, reports on SLA, and ticket aging to relevant parties
• Track/monitor tickets for potential SLA breaches, escalate for attention to prevent SLA misses
• Analyse and recommend ways to reduce incident tickets as part of continuous improvement spirit

What should you have:

• ITE Certificate in Computer Science or related IT/Engineering fields
• ITE Graduate with less than two years of relevant working experience
• Positive attitude, eagerness to learn, good team player and highly collaborative

This is a client facing / delivery role, working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The ideal candidate will have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. The candidate should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

Responsibilities

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role

Qualifications:

• 3+ years of success in operational/administration and deployment/migration projects in Cloud Environment
• Ability to solve customer problems through cloud technologies
• CAcknowledged helping to provide solutions to issues collaboratively, resolving conflicts and ensuring follow through with proper follow up and closure.
• Strong technical experience with cloud infrastructures, migrations, and technology management preferred
• AWS Solution Architect Associate Certification will be advantageous.
• AWS Cloud Practitioner Certification or Azure Certified Administrator or Fundamentals is required
• Subject matter expertise in one or more of the following: Competitive Landscape. Knowledge of Containerisation technologies eg EKS/AKS/GKE/K8s/Openshift/Tanzu would be advantageous

Responsibilities:

• L1 supporting on 24/7 shift for Technical application support team to manage the applications
• Working hours (12 hrs shift (7.30am-7.30pm or 7.30pm to 7.30am) - 2 days work, 2 days off on a rotation basis).
• Perform health check and shakedown support based on the work instructions
• Perform application deployment using the tool as per the work instructions
• Monitor alerts and take necessary actions as per the document
• Collaborate with technical support team members to properly manage the applications and escalate when appropriate
• Run monitoring reports or statistical reports for usage, performance or availability.
• Document the solutions or work instructions for knowledge base
• Meet SLA like response and resolution times for alert monitoring, deployment, shakedown, etc by partnering with L2 support team
• Attend to the tasks given by L2 support team through phone, chat and email communication
• Training will be provided

Requirements:

• 1-4 years of relevant experience in IT L1 technical support
• Passion to learn and to be part of a hardworking and winning team
• Willing to work in a 24*7 environment
• Ability to multitask in a fast paced environment
• Excellent ability to learn and articulate software-related and technical concepts
• Strong attention to detail when communicating with L2 support team

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Project Manager to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

As a Project Manager (Systems/Network/Wireless), the broad area of your job responsibilities should cover the following:

· Manage/implement projects that are mega and complex in nature covering the area of mainly Network, Systems, Storage & Cloud technologies.

· Define project's objectives and oversee quality control throughout its life cycle.

· To lead, plan, execute, and commission projects according to scope, schedule and within budget. This includes managing resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan.

· Monitor and control the project progress, budget, cost, resources, schedule and deliverables

· Ensures adherence to project scope and requirements.

· Controls project requirements, scope, and change management.

· Develops project control and reporting procedures and manages changes in operational plan

A little about you:

· Good communication and interpersonal skills capable of maintaining strong relationships

· Strong organizational and multi-tasking skills

· Team-management and leadership skills

· Documentation management and ability to use project management tools

· Attention to details even under pressure

· Time management skills with the ability to meet deadlines

· Strong analytical and problem-solving skills

What you might also need to have:

· Bachelor’s Degree or higher in Computer Science or Information Technology

· Proficiency and experience deploying the following services:

Systems, Storage, Virtualisation, and Cloud, Network and Security, IT Workplace

· Able to demonstrate passion and willingness to upskill in applied role

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.
We handle all profiles with the highest level of confidentiality.

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Tech Lead / Operation Manager (IT Project) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

This position is ideal for those candidates who embrace technical challenges and enjoy working with exciting and emerging technologies. In addition, excellent customer service, communications and professional demeanor is expected

· Lead a team of Infra Engineers to perform 24x7 managed service for entire IT Infrastructure

· Oversees and directs the day-to-day activities of an organization’s information technology (IT) department, ensuring that systems, services, and infrastructure work reliably and securely

· Monitoring and Incident Manage the performance of business-critical systems to prevent delays and outages and quickly resolve ongoing issues

· Ability to engage middle to top management

· Set guidelines, policies and procedures and drive the execution

· Able to manage multiple deadlines - self-starter, able to prioritize appropriately

· Proficient in leading integrated process teams, as well as coordinating and communicating customer requirements

· Be proactive in highlight potential issues or service improvement

· Provide supporting documentation, reports, and other information to management

· Expected to work during off-peak hours on system activities

· Be a mentor to juniors

The ideal candidate should possess:

· High level understanding of various complementing technologies including System, Network, Security, Databases, Monitoring, Patch management, High Availability, Business Continuity and Automation

· Level 3/4 skillset in three or more categories listed below.

CCNA or CCNP Certification

CCIE Certification

MCSA/RHCE/AIX V1/OCP/VCP Certification

MCSE Certification

PMP or ITSM Certification

Other Professional Certification (Cloud/Virtualisation/System/Network/Network Security)

A little about you:

· Good communication and interpersonal skills capable of maintaining strong relationships

· Strong organizational and multi-tasking skills

· Team-management and leadership skills

· Documentation management and ability to use project management tools

· Attention to details even under pressure

· Time management skills with the ability to meet deadlines

· Strong analytical and problem-solving skills

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.
We handle all profiles with the highest level of confidentiality.

Job Description

- Routine maintenance and repair work of refuse handling equipment

- Stand by 24 hours and response to any call from the user

- Work wih other technical team menbers when necessary

- On the job training provided

- Candidate has 3 month provation

Requirments

- Canditdate must have a minimum 5 years experience as a mechanical technician

The Service Manager is responsible for the managing and servicing of medium scale projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.

He/She will also oversee and optimize the service operations for the clients.

Responsibilities:

• Reporting to Project Manager for government projects
• Competent in Video Conferencing System i.e. Cisco unified communication
• Competent in IT Security Management and IT security compliance and QA management
• Competent in service management, configuration management, incident management stakeholder management and vendor management.
• Presentation to key project stakeholders
• Strong communication to the various stakeholders ensuring tasks is carried out efficiently.
• Proper service documentation creation and archival.
• Present service performance to stakeholders

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Requirements:

• Bachelor’s degree in IT/Engineering or equivalent
• Minimum 5 years as a Service Delivery/Project Manager
• Strong experiences managing Infrastructure, Engineering and/or Security projects
• Familiar with government environment and processes is a plus.
• Able to work on multiple projects within the company’s project portfolio simultaneously
• Strong knowledge in process improvement methodologies and tools
• ITIL and / or PMP certification is a plus
• Has a Customer-focused mindset
• Able to lead, develop and maintain respectful and trusting relationship
• Excellent interpersonal, presentation, writing and communication skill

Your role is only the beginning

Join NCS and experience a collaborative work environment where you can develop and grow your career through our well-defined career tracks. As part of our Nucleus Graduate Programme, you'll have the opportunity to work on impactful projects with a team that shares your passion for making a difference in the world.

Our comprehensive training, professional coaching, and technical expertise will help you attain a Master of Technology with NUS-ISS or industry-recognized certifications. You'll also have access to multiple 'playgrounds,' such as Project Teams, Client Tribes, Strategy Groups, and Centers-of-Excellence based in Singapore, Shenzhen, and Melbourne. At NCS, we are committed to empowering our people to achieve their fullest potential and create an extraordinary future together.

Are you excited about the opportunity to tackle complex problems and develop solutions that make a real difference in people's lives? Do you thrive in a fast-paced, dynamic environment where you're encouraged to think outside the box? Are you looking to make an impact and contribute to the development of innovative solutions? If you feel any of these describe you, then you might be the one we are looking for!

What will you be expected to do?

• Partner with stakeholders to understand business and system requirements
• Develop and enhance software applications to meet functional and technical specifications
• Continually improve and maintain software applications
• Execute unit, integration, system and user acceptance testing
• Using configuration management, integration and build automation tools to deploy applications
• Identify opportunities and suggest recommendations for system improvement

What should you have:

• Degree in Computer Science or related Engineering fields
• Fresh graduate or less than 2 years of relevant working experience
• Proficiency in one or more frontend framework (HTML5/Angular/React JS)
• Proficiency in one or more backend languages (Java/.NET/Python/PHP)
• Proficiency in database will be an added advantage
• Experience in frontend and backend web application development will be an added advantage

Will you be part of the extraordinary?

NCS’s mission is to bring people and technology together to make a real impact on communities. As a leading technology services firm, operating across Asia Pacific in over 20 cities, our diverse 12,000-strong workforce delivers large-scale, mission-critical projects for governments and enterprises locally and regionally. Our NEXT capabilities of digital, cloud, platforms as well as our core offerings in Applications, Infrastructure, Engineering, and Cyber Security provide end-to-end technology solutions and services to our clients.

Your role is only the beginning

At NCS, we pride ourselves on empowering our people and talent to their fullest potential. Learning together in our NCS DOJO, we have comprehensive, built-in training and industry standard qualifications that will allow you to up-skill and re-skill as we grow together.

Our Ignite Work-Study Diploma Programme will enable you to kickstart your career and gain valuable hands-on experience while attaining a nationally recognised Diploma.

As a Software Support Engineer, you will gain valuable hands-on experience in the following domain:

Software Engineering

• Automate and enhance business and technical processes to increase productivity seamlessly based on RPA (Robotic Process Automation)
• Participate in discussions with stakeholders to understand business and technical requirements
• Perform end user support – client management
• Perform first-level troubleshooting for client platform related problems and escalate to next level support team if necessary
• Respond promptly to incident, create incident tickets, investigate & provide temporary/permanent resolution of incidents escalated
• Provide timely status updates, reports on SLA, and ticket aging to relevant parties
• Track/monitor tickets for potential SLA breaches, escalate for attention to prevent SLA misses
• Analyse and recommend ways to reduce incident tickets as part of continuous improvement spirit

What should you have:

• ITE Certificate in Computer Science or related IT/Engineering fields
• ITE Graduate with less than two years of relevant working experience
• Positive attitude, eagerness to learn, good team player and highly collaborative

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Senior Infrastructure System Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Implement and manage Windows-based infrastructure and associated technologies.
• Monitor and maintain the health, performance, and security of Windows servers and systems.
• Administer Active Directory, Group Policy, DNS, DHCP, and related services.
• Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V).
• Install, configure, and manage Windows servers and services, including IIS, SQL Server, Exchange 2019 and Skype 2019
• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.
• Perform routine system and application updates, patches, and upgrades.
• Develop and maintain documentation related to system configurations, processes, and procedures.
• Provide level 2 and level 3 support for Windows-related issues.
• Participate in on-call rotation for after-hours support as needed.

A little about you:

• Bachelor's degree in a relevant field.
• At 3 to 5 years of experience in administering Windows-based systems and infrastructure.
• Proficiency in Windows Server operating systems (2019).
• Strong understanding of Active Directory, Group Policy, DNS, and DHCP.
• Experience with virtualization platforms such as VMware and Hyper-V.
• Knowledge of scripting languages (e.g., PowerShell) for automation and scripting tasks.
• Familiarity with monitoring tools and systems management solutions.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal abilities.
• Certifications such as MCSE, MCSA, or equivalent are a plus.

What you might also need to have:

• Microsoft System Center Suite (SCVMM, SCOM, SCCM, WSUS)
• Exchange 2019 and Skype 2019 administration
• Netbackup 10.x and Data Domain for backup and recovery solutions
• Nutanix HCI for virtualization and storage solutions
• NESSUS for vulnerability assessment
• F5 load balancers and RSA security solutions
• Splunk for log management and data analysis

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Senior/ Cyber Engineer (Splunk) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Prevent, identify, contain and eradicate cyber threats to networks through monitoring, intrusion detection and protective security services to information systems including local area networks/wide area networks (LAN/WAN), commercial Internet connection, public facing websites, wireless, mobile/cellular, cloud, security devices, servers and workstations.
• Responsible for the overall security for collecting information systems, investigates and reports any suspected and confirmed security violations.
• Support the full system engineering life-cycle, including requirements analysis, design, development, implementation, integration, test, and documentation.

A little about you:

• Experience in networking
• Current or former completed Splunk training / exams
• Prior experience a in Splunk professional services role
• Certificate requirements: Splunk Certified Enterprise Admin /Splunk Certified Architect
• Experience in automating Splunk Deployments and orchestration with in a Cloud environment
• Only Singaporeans need apply

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.