Total 113 quality assurance job vacancies in Singapore

Responsibilities:

• Support leadership in developing, planning and implementing continuous improvement and innovation programmes, adhering to the National Standards of Healthcare Work.
• Develop, conduct and customize training and hands-on application programmes in Lean Thinking, RCA and Design Thinking methodologies
• Facilitate events, projects and workshops, providing advice on Rapid Improvement (RIE), Process Preparation (2P) and 6S
• Provide guidance to a pool of in-house trained facilitators
• Drive and support innovation and digitalization efforts
• Introduce and administer Quality Improvement Project awards
• Organize the annual Quality & Safety Festival
• Coordinate MOH, AIC or RH (CGH) initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze survey data and follow-up with improvement efforts
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross institutional improvement projects
• Any other tasks as assigned by HOD

Requirements:

• Min Degree in Business / Industrial Design / Engineering / Medicine / Nursing / Pharmaceutical Science
• Certified Lean Six Sigma Green or Black Belt is highly preferred
• At least 5 years of relevant work experience in Healthcare
• Experience in facilitating workshops and conducting training
• Experience in applying Design Thinking framework and other human-centric design techniques, including persona development, jobs-to-be-done, crafting of insights, journey mapping, rapid prototyping and the building of wireframes, clickable or physical prototypes is highly preferred
• Experience in design and marketing will be an added advantage
• Excellent planning, analytical, problem solving and communication skills are essential.
• Is highly self-motivated and driven, possessing a positive can-do attitude and the perseverance to overcome challenges

Interested candidates please send your updated resume to:

[email protected]

Subject: Manager, Clinical Quality

EA Personnel : Kate Leau Wei Xuan (R1552331)

Company Registration: 99C4599

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Responsibilities:

• Report on QA events related to maintenance of aseptic conditions within clean rooms with a focus on Sterility Assurance during manufacturing operations
• Assist in generating procedures related to Manufacturing QA functions / activities
• Periodically review records to verify that quality standards for each product is met
• Prepares weekly/monthly reports, prepares metrics and trends data to identify and prioritize continuous improvement opportunities
• Responsible to maintain all testing equipment in compliance, calibration and certification.
• Promptly communicates with Operations regarding complaints, product issues/variances.
• Assists in maintaining compliant controlled substance documentation specifically associated with sample handling and reconciliation
• Enforce compliance with QA processes, Equipment Qualification, and Computer System Validation principles.
• Assist in the development of action plans and implementation schedules, and the verification of completed actions.
• Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.
• Conduct and report the findings of internal investigations of compliance issues.

Job Requirements:

• Degree in Chemistry, Biochemistry, Biotechnology or Diploma in Chemistry, Biochemistry, Biotechnology.
• Demonstrated ability to collaborate with cross functional or cross sites to achieve objectives.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Perform all aspects of QC responsibilities as it pertains to release activities that will include but is not limited to: sampling, testing, and disposition of raw materials and final packaging/ component lots
• Support additional areas of QC including Rejected, Quality Hold, and Non-conforming materials.
• Perform all activities adhering to strict cGMP guidelines
• Maintain on-time completion of all training requirements
• Perform simple laboratory instrument up keep including the cleaning, calibration, and the preventative maintenance of the instrument as outlined within the departments governing procedures
• Participate in department initiatives to support the continuous improvement of the quality systems of the QC department
• Practice safe work habits and adhere to safety procedures and guidelines

Requirements:

• Min Degree in Science or equivalent with at least 2 years of relevant experience in the pharmaceutical / chemical industry.
• Experience in operating laboratory equipment such as HPLC, GC , KF Titrators.
• Working knowledge of cGMP and regulatory requirements related to Quality is an advantage
• 5 days office hours

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Jobscope

• Ensuring Quality oversight for validation activities including Data Integrity topics.
• Implement and maintain the Quality Management System (QMS) in line with regulatory standards and company policies.
• Assist the validation team with gap analysis / risk assessment and proposed mitigating plans
• Participate in validation discrepancy investigations, assist in the review & approval of the discrepancy reports and support associated CAPA closures.
• Review and approve validation documents not limited to protocols and reports.
• Support internal and external audits, addressing audit findings and ensuring compliance.
• Investigate quality issues and lead corrective and preventive actions (CAPA).
• Participate in risk assessments and change control processes to mitigate quality risks.
• Review and approve routine SOPs, FORMs and any relevant procedures including Manufacturing Batch Records
• Handle deviations from quality standards and ensure timely resolutions.
• Drive continuous improvement initiatives to enhance operational efficiency while maintaining compliance.

Requirements:

• Min Degree in Science or equivalent with at least 2 years of relevant experience in the pharmaceutical / chemical industry.
• Experience in operating laboratory equipment such as HPLC, GC , KF Titrators.
• Working knowledge of cGMP and regulatory requirements related to Quality is an advantage
• 5 days office hours

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

· Quality Control is responsible for the activities at the plant by the inspection, sampling, and disposition of products used in the manufacturing processes throughout the organization.

· As a member of the Quality Control department, a Quality Control Analyst will be expected to successfully execute the responsibilities relating to the sampling, testing, and inspection of all product lots received by the quality control department. These activities include Chemical raw materials, component inspection, and final packaging.

Responsibilities include:

· Demonstrate proficiency in a task by completion of an On the Job Training.

· Maintain proficiency in training per curricula on all governing procedures.

· Perform all aspects of QC responsibilities as it pertains to release activities that will include but is not limited to: sampling, testing, and disposition of raw materials and final packaging/ component lots

· Support additional areas of QC including Rejected, Quality Hold, and Non-conforming materials.

· Perform all activities adhering to strict cGMP guidelines

· Maintain on-time completion of all training requirements

· Perform simple laboratory instrument up keep including the cleaning, calibration, and the preventative maintenance of the instrument as outlined within the departments governing procedures

· Participate in department initiatives to support the continuous improvement of the quality systems of the QC department

· Practice safe work habits and adhere to safety procedures and guidelines

Requirements:

• Min Degree in Science or equivalent with at least 2 years of relevant experience in the pharmaceutical / chemical industry.
• Experience in operating laboratory equipment such as HPLC, GC , KF Titrators.
• Working knowledge of cGMP and regulatory requirements related to Quality is an advantage
• 5 days office hours

If you are interested in the position, do kindly drop your most updated resume to [email protected] (Attn: QC Analyst)

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Responsibilities:

• Report on QA events related to maintenance of aseptic conditions within clean rooms with a focus on Sterility Assurance during manufacturing operations
• Assist in generating procedures related to Manufacturing QA functions / activities
• Periodically review records to verify that quality standards for each product is met
• Prepares weekly/monthly reports, prepares metrics and trends data to identify and prioritize continuous improvement opportunities
• Responsible to maintain all testing equipment in compliance, calibration and certification.
• Promptly communicates with Operations regarding complaints, product issues/variances.
• Assists in maintaining compliant controlled substance documentation specifically associated with sample handling and reconciliation
• Enforce compliance with QA processes, Equipment Qualification, and Computer System Validation principles.
• Assist in the development of action plans and implementation schedules, and the verification of completed actions.
• Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.
• Conduct and report the findings of internal investigations of compliance issues.

Job Requirements:

• Degree in Chemistry, Biochemistry, Biotechnology or Diploma in Chemistry, Biochemistry, Biotechnology.
• Demonstrated ability to collaborate with cross functional or cross sites to achieve objectives.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities (include but are not limited to):

· Work with the Manufacturing department as a production area Quality Assurance representative

· Coordinate and facilitate Quality Assurance related production and production related activities

· Ensure timely issuance of production records, procedures and labels

· Ensure timely assessment and closure of discrepancies, Deviations and Change Controls

· Review batch-related documentation, and ensure resolution of issues to release product

· Communicate lot disposition pending issues to Management

· Ensure approval and timely delivery of Final Product

· Ensure that products are manufactured in compliance with regulatory and GMP guidelines

· Review and approve Manufacturing and Validation documents for Regulatory and Kite compliance

· Review and approve Manufacturing Production Records

· Compile and verify all batch related documents into a Final Product lot disposition package

· Provide Quality Assurance support resolving material, in-process product, final product, environmental, facility and equipment manufacturing issues

· Review and disposition disposable raw materials and components for GMP use

· Review equipment and facility technical and investigation reports

· Review and approve proposed changes to systems, procedures, methods, and submissions to regulatory agencies

· Gather metric information for use in continuous improvement of areas of responsibility. Report to management as needed.

· Perform other duties as required

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately

If you are interested in any of the positions, do kindly drop your most updated resume to leonleong@recruitexpress.com.sg

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Responsibilities:

• Report on QA events related to maintenance of aseptic conditions within clean rooms with a focus on Sterility Assurance during manufacturing operations
• Assist in generating procedures related to Manufacturing QA functions / activities
• Periodically review records to verify that quality standards for each product is met
• Prepares weekly/monthly reports, prepares metrics and trends data to identify and prioritize continuous improvement opportunities
• Responsible to maintain all testing equipment in compliance, calibration and certification.
• Promptly communicates with Operations regarding complaints, product issues/variances.
• Assists in maintaining compliant controlled substance documentation specifically associated with sample handling and reconciliation
• Enforce compliance with QA processes, Equipment Qualification, and Computer System Validation principles.
• Assist in the development of action plans and implementation schedules, and the verification of completed actions.
• Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.
• Conduct and report the findings of internal investigations of compliance issues.

Job Requirements:

• Degree in Chemistry, Biochemistry, Biotechnology or Diploma in Chemistry, Biochemistry, Biotechnology.
• Demonstrated ability to collaborate with cross functional or cross sites to achieve objectives.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Key Responsibilities:

• Develop, write, and execute validation protocols (IQ, OQ, PQ) for equipment, utilities, and systems in the pharmaceutical manufacturing environment.
• Perform process validation for manufacturing processes, ensuring products are consistently produced and controlled according to quality standards.
• Conduct cleaning validation to confirm the effectiveness of cleaning processes in preventing contamination.
• Collaborate with cross-functional teams including Quality Assurance, Production, Engineering, and R&D to ensure validation activities are aligned with project timelines and regulatory requirements.
• Perform risk assessments and develop validation strategies for new or modified equipment, processes, and systems.
• Review and approve validation documents, ensuring they comply with regulatory guidelines, industry standards, and company policies.
• Troubleshoot and resolve validation issues that arise during production, ensuring timely remediation.
• Maintain detailed validation records, ensuring traceability and documentation for audits and regulatory inspections.
• Support regulatory inspections by providing validation documentation and answering questions related to validation processes.
• Stay updated on changes in regulatory requirements and ensure the company’s validation practices are aligned with the latest standards.
• Provide training to relevant staff on validation processes and protocols as required.

Qualifications:

• Bachelor’s degree in Chemical Engineering, Chemistry, Life Sciences, or a related field.
• 3 years of experience in validation within the pharmaceutical or biotech industry.
• In-depth knowledge of validation principles, including equipment qualification, process validation, and cleaning validation.
• Familiarity with Good Manufacturing Practices (GMP), FDA regulations, and other industry guidelines (e.g., ICH, EU GMP).
• Strong problem-solving and analytical skills, with the ability to troubleshoot validation issues.
• Excellent communication skills, both written and verbal, for writing protocols and reports as well as interacting with cross-functional teams.
• Detail-oriented, with strong organizational skills and the ability to manage multiple validation projects simultaneously.
• Proficient in using validation software and tools (preferred).

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Essential Functions

· The Quality Assurance Specialist is an adept technical writer/editor and the use of desktop Office applications.

· The QA Specialist must become familiar with site databases and proficient in the retrieval and presentation of information.

· The QA Specialist will trend this information using the graphical features of Microsoft Excel and display these in Microsoft Word reports. A major example is the Annual Product Review (APR).

· In addition the QA Specialist will lead in Change Control decisions and work with other departments to identify and solve issues that impact the product validation or the regulatory state.

· The QA Validation Specialist not only works with all site departments but supports Corporate Regulatory and R&D needs as well.

· The QA Specialist will support Regulatory Affairs with technical writing as pertaining to equipment and processes for product submissions and Request for Information (RFI).

· The QA Specialist will provide project support for the New Product launches and utilize Microsoft Project to organize site deliverables.

· Additional responsibilities may include assisting with validation activities associated with equipment and/or processes.

· The job may require travel to vendor sites to complete Factory Acceptance Testing in order to accept equipment for the site. Expect travel of less than 10%.

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately
• 
  

If you are interested in any of the positions, do kindly drop your most updated resume to l[email protected]

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities:

• Support review and investigation of Hospital Incident Reports
• Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
• Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
• Support and coordinate the efforts in the annual review of departmental policies.
• Support and organize the annual Quality & Safety Day.
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
• Support the projects or poster submission to external award platforms.
• Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
• Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
• Any other tasks as assigned by HOD.

Requirements:

• min. Bachelor’s degree, preferably in a healthcare-related discipline
• At least 5 years of relevant work experience in healthcare quality, preferably clinical quality related
• Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
• Excellent planning, analytical, problem-solving, and communication skills.
• Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Primary activities include, but are not limited to:

· Processing of customer complaints received against finished products including handling of returned customer complaint samples.

· Perform Adverse Event investigations and support compilation and analysis of PQC and AE data for Complaint Unit business processes.

· Support Market Action activities including BPDR/FAR submission, Fact Finding, and Recall

· Authoring Annual Product Reviews (APRs).

· Authoring and managing Quality Agreements (QAs) concerning both other Merck Sites and external vendors and/or contractors involved in the GMP aspects of the Site.

· Providing Quality oversight of supplier information across all categories of suppliers that service WP.

· Run queries / reports / metrics in support of business processes

· Update Standard Operating Procedures (SOPs) related to these business processes as needed.

· Participate/support compliance projects to sustain and/or enhance compliance

· Participate/support projects to enhance efficiency and effectiveness

· Support ad-hoc data requests and analysis

· Author, review, and approve procedures and other control documents.

· Assist with aspects of Regulatory Inspections and commitments

· Participate in internal audits and shop floor inspections

· Performing gap analysis and remediation

· Quality Support/ownership for applicable automation systems

· Regulatory surveillance

· Conduct training on compliance topics

· Execute projects as required by the Associate Director

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: QA Specialist)

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599