Total 3 job vacancies by Sikh Welfare Council

JOB BRIEF

We are looking for a Communications & Fundraising Executive to assist in the development, execution and optimisation of Sikh Welfare Council’s (SIWEC) communication platforms to drive our community engagement and fundraising efforts. The Communications & Fundraising Executive will work with our Fundraising committee (FRC) and create content according to our Fundraising calendar to secure financial support from diverse sources including individual donors, corporate partners and foundations to support the sustenance and growth of SIWEC’s programs.

ROLES & RESPONSIBILITIES

Communications & Fundraising Executive

Fundraising

• Assist the FRC to develop and implement comprehensive fundraising strategies based on timeline of major events and identify new strategies to diversify revenue streams to meet fundraising goals.
• Work with the admin team to identify and cultivate relationships with current donors and other potential funding sources, including creating content as required to effectively communicate SIWEC’s mission, programs and impact to secure the financial support for our programs.
• Plan and execute fundraising campaigns and initiatives with the FRC, including online campaigns, direct mail appeals and special events to engage donors.
• Create content to showcase the impact of SIWEC’s programs and showcase beneficiaries as part of regular communications and special fundraising campaigns.

Donor & Volunteer Engagement

• Assist in the planning and execution of communicating strategies to internal stakeholders (key volunteers including SIWEC management committee members and sub-committees, donors, Sikh institutions, and community partners (including government agencies from the social service and health sector.)
• Cultivate meaningful relationships with volunteers and donors (individuals, corporate partners and foundations) and maintain regular engagement with them through various channels including emails, letters and special events.
• Provide regular updates to donors on the impact of their contributions, showcasing tangible outcomes, success stories and testimonials.
• Create content to showcase volunteering with SIWEC’s programs and showcase volunteers to engage with potential new volunteers.
• Maintain, build and update mailing and donor and volunteer databases.

Event Coordination

• Assist in planning, organizing and executing events to increase SIWEC’s profile and engagement with stakeholders, primarily for fundraising and recruitment of volunteers for our programs.
• To plan and manage publicity and marketing of SIWEC’s community engagement channels and activities (e.g. SIWEC’s fund-raising initiatives, outreach events at various community touchpoints, online or in-person forums, workshops, and webinars/seminars, as well as the biennial SIWEC Appreciation Day.
• Assist the Manager in organising and managing visits to SIWEC by community partners, donors, government agency representatives, and members of the media.

Corporate Communications

• Develop creative concepts for content marketing, social media channels and SIWEC’s official website and prepare online newsletters, promotional emails and organise their distribution through various channels.
• Plan and manage SIWEC’s presence on social media (Facebook, Instagram, LinkedIn, YouTube)
• Measure performance of digital marketing efforts using a variety of analytics tools (including, but not limited to, Mail Chimp, Google Analytics, Web Trends and more).
• To plan and manage SIWEC’s public communications including regular website updates, content creation of engaging stories for social media channels and drafting content for internal publications (e.g. SIWEC annual reports and quarterly e-Newsletter).
• Nurture relationships with mainstream and online media and develop narratives to promote and profile SIWEC’s social impact through long-standing and ongoing initiatives, such as Theek Thak (Are You Ok?) mental health programme.
• Maintain regular communication with our regular stakeholders (donors, beneficiaries, volunteers, others etc) to keep them updated about the latest programmes, initiatives etc on a regular basis.
• Assist in the website revamp initiative, specifically focussing on our 30-year SIWEC journey.
• Strategize how we can increase brand awareness of SIWEC via our regular communication channels (social media, emails, leaflets, newsletters, etc.)

Required Skills

1. Minimum diploma or equivalent qualification.

2. Preferably with 1-2 years of relevant experience.

3. Exceptional writing, speaking and story-telling skills.

4. Excellent verbal and written communication skills in English, ability to communicate in a clear and persuasive manner.

5. Proven ability to be proactive, responsive, detail-oriented, demonstrate good judgment, with the ability to deliver work of high quality and accuracy within specified timelines.

6. Relevant experience in marketing communications capacity in a social service setting will be an advantage.

7. Familiarity with basic design functions in Adode, Photoshop, Illustrator, and Canva.

8. Experience with digital analytics tools (Google Analytics, Facebook Business Suite) and Content Management System (e.g. WordPress) is essential.

9. With your strong teamwork ethic, you thrive at building and maintaining collaborative relationships.

10. You cherish the ability to work autonomously.

11. Willing to work on weekends and/ or public holidays as and when required.

The ideal candidate will have a passion for all things marketing and technology. You will be tech-savvy and intuitive with great ideas to reinforce our marketing and communications campaigns. You will also have a keen interest in joining a team engaged in service (sewa) to help vulnerable families and disadvantaged individuals cope with and overcome a diverse range of social, economic or psychological challenges.

You assist the management of Sikh Welfare Council (including the Treasurer & the Office Manager) in the areas of finance management, grant management and governance, vendor management, and data security.

Your role is shared and overlaps in the area of donations and event management of key SIWEC programmes and outreach with the Admin Support & Programmes Executive.

1. Finance Management

- Liaise with accounting vendor for preparation of monthly financial statement.

- Manage manual accounts - Petty Cash

- Accounts Listing

- Perform daily banking & updating

- Upload DBS Ideal for approval of payments by Management.

- Generate monthly reports from DBS Ideal for all transactions.

- Monitor Fixed Deposit status for renewals as and when required.

- Returns for MC Monthly Meeting – Prepare Monthly Accounts Slide

- Maintain and update SIWEC’s Finance Manual

- Manage the Annual External Audit -liaise and prepare auditors’ schedules

- Submission to IRAS (January)

- Maintain records of all income and funds disbursed/ payments:

a) Accounts Receivable

• GIRO Bulk Collections
• Walk-In Donations
• Issuance of Tax-Deductible Receipt
• Online Donation (PayPal, Giving.sg, Give.asia, Benevity Portal, Salesforce, SGQR Code, etc)

b) Accounts Payments

• Invoices / Bills
• Salary/ CPF
• Client

2. Human Resource (HR) Management

- Maintain and update Smart HRMS

- Prepare and submit IR8A to IRAS annually (Jan)

- Monitor annual Insurance renewal ( including incident report) when required

- Update SIWEC Organisation Chart for MC & Secretariat on website & internal documents

- Maintain and Update HR Manual (with guidance from Management)

- HR - Admin

• Assist Office Manager with recruitment postings and interviews
• Monitor Career Portals for job postings
• Maintain Staff Leave Records
• Maintain Training records for staff

3. Grant Management

- Prepare & submit grant submissions (with inputs from Programme Leads/ Manager/ Treasurer).

- Report upon completion

- Source Monitoring of all other grants (NCSS, VCF, AIC, HPB, Presidents’ Challenge)

- NCSS Singtel Sponsorship

4. Fundraising Administration

- Finance Support

- Receipt Register maintenance

- Manage & Monitor online donation channels

- Submit Periodic Reports to Management

5. Payment for Bereavement

- Top Up Credits for SMS - for Obituary Communications System – check monthly

6. Meetings - Admin

- Consolidate and Prepare Agenda for MC Meeting & Minutes

- Consolidate and Prepare Agenda for Council Review Meeting & Minutes

- Assist to prepare the Annual Report

- Work with Comms Exec to prepare final slides for management meetings

JOB BRIEF

We are looking for an experienced Digital Marketing & Communications Executive to assist in the planning, execution and optimisation of Sikh Welfare Council’s (SIWEC) online and real-word marketing communication efforts. Reporting to the Manager, the Marketing and Communications Executive will drive the marketing and communications plans to promote and publicise the organisation’s key initiatives, campaigns, events, etc. as outlined in the marketing and communications annual plan.

The ideal candidate will have a passion for all things marketing and technology. You will be tech-savvy and intuitive with great ideas to reinforce our marketing and communications campaigns. You will also have a keen interest in joining a team engaged in service (sewa) to help vulnerable families and disadvantaged individuals cope with and overcome a diverse range of social, economic or psychological challenges.

ROLES & RESPONSIBILITIES

Digital Marketing and Communications Executive

1. Assist in the planning and execution of communicating strategies to internal stakeholders (key volunteers including SIWEC management committee members and sub-committees, donors, Sikh institutions, and community partners (including government agencies from the social service and health sector.)

2. Develop creative concepts for content marketing, social media channels and SIWEC’s official website.

3. To plan and manage SIWEC’s public communications including revamping of the present website.

4. Prepare online newsletters, promotional emails and organise their distribution through various channels.

5. Maintain, build and update mailing and customer databases.

6. Plan and manage SIWEC’s presence on social media (Facebook, Instagram, LinkedIn, YouTube)

7. Measure performance of digital marketing efforts using a variety of analytics tools (including, but not limited to, Mail Chimp, Google Analytics, Web Trends and more).

8. Acquire insight into online marketing trends and keep strategies up to date.

9. Develop content with engaging stories for social media channels and for internal publications (SIWEC annual report and quarterly e-Newsletter).

10. Assist the Manager in organising and managing visits to SIWEC by community partners, donors, government agency representatives, and members of the media.

11. To plan and manage publicity and marketing of SIWEC’s community engagement channels and activities (e.g. SIWEC’s fund-raising initiatives, outreach events at various community touchpoints, online or in-person forums, workshops, and webinars/seminars, as well as the biennial Appreciation Day and the upcoming SIWEC 30th anniversary in 2025.

12. Nurture relationships with mainstream and online media

13. Assist Team SIWEC to promote mental wellness and suicide prevention through our Theek Thak outreach events and channels.

14. Secondary Role: As SIWEC point of contact with volunteers who plan, coordinate and conduct SIWEC’s highly successful active ageing programme (Sunehri Sahelian & Sunehray Pal) for seniors, you will help with content development support, besides documenting engaging stories to be featured on SIWEC’s communications channels.

Required Skills

1. Minimum diploma or equivalent qualification.

2. Preferably with at least 2 years of relevant experience.

3. Exceptional writing, speaking and story-telling skills.

4. Excellent verbal and written communication skills in English, ability to communicate in a clear and persuasive manner.

5. Proven ability to be proactive, responsive, detail-oriented, demonstrate good judgment, with the ability to deliver work of high quality and accuracy within specified timelines

6. Relevant experience in marketing communications capacity in a social service setting will be an advantage.

7. Familiarity with basic design functions in Adode,Photoshop, Illustrator, and Canva.

8. Experience with digital analytics tools (Google Analytics, Facebook Business Suite) and Content Management System (e.g. WordPress) is essential.

9. With your strong teamwork ethic, you thrive at building and maintaining collaborative relationships.

10. You cherish the ability to work autonomously.

11. Willing to work on weekends and/ or public holidays as and when required.