Total 7 quality assurance job vacancies in Singapore

Senior Analyst, Actuarial

Job Summary:

This is an individual contributor role where the Senior Analyst will report to the Director and be responsible for actuarial modelling & analysis to ensure accurate & timely IFRS17 financial reporting as well as maximize value for the company. The Senior Analyst will collaborate with other sections within the Singapore team, Regional/Corporate Office/HuBS colleagues as well as work directly with the Chief Actuary. The role allows for maximum exposure to other team leaders within the Singapore actuarial team and across business functions, as well as providing excellent career development opportunities for strong candidates. This is a unique opportunity to help the Singapore business grow its presence within the High-Net-Worth market space while managing its business profitability and risk levels. We offer a competitive benefit package and actuarial exam support.

Key Responsibilities:

• Production of IFRS17 actuarial reserve, LICAT capital calculations and other management reporting deliverables for a business line to be submitted to Regional/Corporate Office during quarter close
• Conduct robust analysis into the Drivers of Earnings of the business pre and during quarter close, including collaborations with ALM, Finance, Investment and Regional/Corporate teams
• Quantifying and analyzing sensitivities of the business to identify any potential vulnerabilities, as well as collaborating with ALM, Finance, Investment and Regional/Corporate teams to implement mitigating strategies
• Building out a robust process and implementation of LICAT capital calculations, while collaborating with a Regional/Corporate Office/HuBS colleagues
• Collaborate with centralized modeling team to maintain and enhance existing and new actuarial valuation models, as well as help in implementing new product initiatives
• Collaborate with other employees to build and enhance processes to ensure efficient workflows and a strong control environment
• Conduct any ad-hoc risk quantification & analysis and contribute to mitigation strategies and alternatives.
• Additional duties as may be required from time to time by Senior Management.

Job Requirements

• Minimum of 5 years of experience in Life Insurance industry
• Actuarial exam progression with a recognized international actuarial body
• Experience with IFRS17 is preferred
• Experience with any valuation and reserve/capital framework is required
• Experience and proficiency in Microsoft Office is required
• Strong technical skills and problem-solving ability, able to work in a dynamic environment
• Strong cross team collaboration skills
• Experience with Moody’s AXIS, Pathwise, Prophet or an alternative actuarial modelling software is preferred

We offer attractive salary, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

· Provides secretarial and administrative support e.g. calendar management, travel scheduling/arrangements, processing of expense claims and carrying out any ad hoc tasks if needed.

· Responsible for other administration works: taking notes/minutes at meetings; devising and maintaining office systems, including data management, filing, arranging travel and accommodation, support in tracking spend

· Plans and schedules meetings, conference calls, high profile offsite or in-house conferences involving key executives of the BUs. Coordinates logistics for these meetings and conferences with minimum supervision.

· Gathers and compiles data required for presentation materials.

· Acts independently in referring matters to other executives for appropriate actions.

· Coordinates with other secretaries of the functional heads of the BUs on administrative and functional details.

· Prepares annual forecast and budget submission.

· Reading and reviewing incoming emails, corresponding on behalf of the manager as necessary and within his/her scope of jobs; screening phone calls, enquiries and requests, handle as appropriate.

· Managing, organizing, and maintaining agenda, meetings, appointments; ensuring that his/her manager is well prepared for meetings;

· Tracking/monitoring priorities of the manager. Under direction from the manager, delegating work to others in the manager's absence.

· Support other team members when applicable in administrative support

· Ad hoc projects follow up

The Operations Specialist / Senior Operations Specialist role is critical for the Singapore branch office to continue to meet the service level expectation and trust of the Distributors that the Operations team has painstaking built over the past 3 years. Our business has scaled to a level where the existing team faces a challenge supporting increased in volume of case submissions, enquiries, policy service requests and expanded administrative support services to Underwriting and Partnership while at the same time having to actively participate in project works, new product launches, Day 2 issues and enhancements. The role also ensure that we are able to support one intake management that we are working towards under Project Harmony.

The role will work with the Senior Manager, Operations and Team Lead to provide smooth, timely turnaround for receiving, processing, issuance of new cases and policy contract assembly as well as handling inforce policy service requests. The additional member to the team allows for the implementation of segregation of duties where the Assistance Manager, Operations will perform the maker role while the Manager and Team Lead act as the checker to ensure accurate and efficient processing of transactions, meeting quality assurance and service level. This role is also responsible for first line of defense for the company’s Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) guidelines and procedures, and will ensure the department compliance with LIA and MAS regulations. The role is Distributor and Client facing, requiring relentless Client focus to ensure an exceptional experience with Sun Life.

This role will be responsible for the intake functions of new business submissions, case rework, policy issuance and assembly, review of client due diligence documents and some inforce policyowner services processing. The role will liaise with multiple internal stakeholders including Underwriting, Partnership and Business Development, Compliance, Product, Finance, Legal and others. Excellent communications skills are must as we strive to be the service provider of choice for Distributors and Clients.

Key Responsibilities

• Intake: ensure incoming emails are worked and routed in a timely manner in accordance with our service standards
• Case setup: establish case records on our systems and index documents to ensure they are easily accessible for our Underwriters
• Policy issuance: aid our Distributors to ensure their submissions are in good order for policy issuance
• Client Due Diligence: demonstrate proficiency in our AML/CFT procedures
• Inforce / Policyowner Services: complete post-policy transactions

Job Requirements

• Education: Bachelor's degree or equivalent industry designations
• Real-world experience: At least 3 years of hands-on experience in life insurance operations, preferrable in the high-net-worth market. You should be able to demonstrate a proven track record of streamlining operations and driving efficiency.
• Innovative passion for process improvement: we value continuous process improvements! You should be able to articulate examples of process improvements you’ve implemented in your previous roles.
• A proactive mindset: our Culture is the key to our success! We are looking a positive, can-do mindset where you view obstacles as opportunities for wins.

Preferred skills

• Detail-oriented
• Excellent communication skills

Job Description

Design, develop, support, deploy and/or test advanced technology solutions that are high-quality, innovative, efficient, creative, scalable, adaptable, dynamic, fully performing and comply with all standards and best practices in support of business and Client outcomes and objectives.

Work independently and applies advanced engineering skills, tools, practices, and techniques to all deliverables. Exhibits advanced understanding of core engineering concepts such as: development, testing, source control, security, performance, data, DevSecOps, system administration, agile planning, and focused on learning more about these domains.

Ability to focus on task at hand, follow-through on prescribed plan with ability to be flexible and think under pressure. Highly motivated team player with a strong desire to learn, grow, and continuously improve.

Some of the tools and technologies used on this team are

Postman, JavaScript, Cypress and other standard tools:

Jira, Miro

Preferred skills

• Proven ability to apply advanced testing skills, tools/frameworks, techniques, processes, and principles to software solutions in support of defect management, automation, diagnosis and reporting in a simple production environment; writes and executes test plans
• Ability to sign off on features and validate vulnerability fixes
• Ability to write functional specifications
• Technically minded problem solver
• Thrives in a fast-paced and Client Centric, collaborative working environment.
• Excellent verbal, written and presentation communication skills.

Responsibilities

• Create Test Automation scripts that allow us to confidently deliver new functionality to our Clients.
• Scope of automation testing will consist of, but not limited to, functional, systems integration, and Client integration tests.
• This position will require very close partnership with agile team members to ensure quality products are released to our Clients.
• Develop leading software verification (testing) plans and quality assurance procedures.
• Approve large features and validate vulnerability fixes.
• Effectively mentor other test automation engineers

ob Summary:

This is an individual contributor role where the Assistant Actuarial Manager will report to the Director and be responsible for contributing Asset Liability Management (ALM) related expertise to financial risk management, financial reporting and analysis, and product development to maximize value for the company. The Assistant Manager will collaborate across the Singapore team, including working directly with the Chief Actuary and will also collaborate with colleagues in our Regional Office and across the globe. The role provides excellent exposure and career development opportunities for strong candidates. This is a unique opportunity to help the Singapore business grow its presence within the High Net Worth market space while managing its profitability and risk levels. We offer a competitive benefit package and actuarial exam support.

Key Responsibilities:

• Production of ALM related quarter end deliverables such as Explanation of Investment Results (EoIR) for Drivers of Earnings (DOE), Earnings at Risk (EaR), Capital at Risk (CaR) and other management reporting requirements
• Conduct robust analysis into company financials on ALM matters and collaborate with other ALM teams, Finance, Investment and Regional/Corporate Office to implement mitigation strategies such as hedging
• Provide technical support to the pricing team on ALM matters for new product initiatives as well as inforce management for existing products
• Lead drafting of investment Portfolio Policies and Parameter (PPP) for new products and reviewing PPP for existing products
• Collaborate with other employees to build and enhance processes to ensure efficient workflows and a strong control environment
• Conduct any ad-hoc risk quantification & analysis and contribute to mitigation strategies and alternatives.
• Additional duties as may be required from time to time by Senior Management.

Job Requirements

• Minimum of 5 years of experience in Life Insurance industry
• Actuarial exam progression with a recognized international actuarial body, investment track is preferred (Eg: SOA QFI and IFoA SP5, SP6 and SA7)
• Experience with any valuation/capital framework is preferred (Eg: IFRS17, Economic Capital, RBC2, Solvency II)
• Experience and proficiency in Microsoft Office is required
• Strong technical skills and problem-solving ability, able to work in a dynamic environment
• Strong cross team collaboration skills
• Experience with Moody’s AXIS or an alternative actuarial modelling software is preferred

We offer attractive salary, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

To assist the Branch’s Chief Compliance Officer to promote, facilitate, implement, monitor and assess compliance with compliance requirements; and to facilitate the identification and management of compliance risks, relevant to the activities of Sun Life.

Preferred skills (heading) / Compétences particulières (titre)

• Able to work independently.
• Pro-active and be a team player.
• Strong analytical abilities and problem-solving skills.
• Good interpersonal skills to work with various stakeholder.
• Fluency in both spoken and written English with strong written skills
• Communicate effectively with people across at all levels in the organisation and with regulators.
• Familiar with the Monetary Authority of Singapore's regulatory requirements and the Personal Data Protection Act

Qualifications (heading) / Compétences (titre)

• Prior working experience in compliance preferably in a financial institution in Singapore
• Knowledge and hands-on experience in compliance.
• Strong knowledge of Singapore insurance and financial advisory related regulations and industry requirements.
• Strong knowledge of Singapore's Personal Data Protection Act.
• University graduate
• At least 6-8 years of relevant working experience

Responsibilities (heading) / Responsabilités (titre)

1. Compliance Program

• Assist the Business Unit Compliance Officer (BUCO) to develop, implement and monitor the risk based compliance plan covering relevant regulatory requirements as well as those under the organisation’s Compliance Risk Management Policy (CRMP).
  
• Implement CRMP baseline activities whilst balancing business priorities with the organisation’s governance, risk management and oversight requirements.
  
• Establish and maintain strong collaboration with other assurance parties and 1st line functions, to embed the three Lines of Defense model, and enhance business ownership of compliance risks.
  
• Assist in the implementation of regulatory requirements / changes in a timely manner.
  

2. Compliance Advisory and Training

• Advise first line functions on relevant compliance and regulatory matters under the CRMP.
• Review and approval of all marketing collaterals and press releases etc.
• Represent the Branch as the compliance subject matter expert in industry associations, and in Corporate / Regional meetings and workgroups.
• Review compliance related training contents (Privacy and Regulatory etc.) and conduct additional training where necessary.

3. Financial Crime

• Assist in the review of High-Risk AML cases escalated by 1 LoD.
• Assist in the review of potential suspicious transaction/s cases highlighted by the organisation’s transaction monitoring system and escalate suspicious cases to the BUCO for reporting purpose.
• Assist in the review potential suspicious transaction/s cases escalated by 1 LoD and escalate suspicious cases to the BUCO for reporting purpose.

4. Projects

• Work with 1 LoD on updating and keeping the regulatory up to date.
• Work with relevant stakeholders on the HuBS One Broker experience project.
• Maintain and upkeep of Personal Data Inventory

Job Summary

This is an exciting opportunity for someone who aspires to become a leader in Human Resources. In this role, you will work alongside the Head of HR in Singapore to provide the full spectrum of HR services to employees in Singapore. The role is envisioned for someone who has limited work experience in HR but is driven by a strong ambition to become a full-fledged HR professional and leader. To this end, your day-to-day work, fully guided by the Head of HR will encompass operational, strategic, and creative HR work. The role is highly progressive offering numerous opportunities to gradually build competencies in a multitude of HR disciplines. This will lead you to advance your HR career within Singapore and in the wider Sun Life network globally.

Key Responsibilities

1) Assist with the development and execution of Signature programmes/activities to achieve the following.

• Seamless onboarding of new employees
• Meaningful recognition of employees for demonstrating company values
• Rewarding employees for being ambassadors of Sun Life.
• Periodic fun and interactive activities that promotes social bonding and Teamwork.

2) Administer compensation and benefit plans as guided by company policies and procedures.

3) Assist administratively with talent acquisition and recruitment processes.

4) Systematically maintain and improve the accurate keeping of all employee records using the company’s HR

5) information system and other supporting tools.

6) Periodically provide HR related reports to Government authorities, regional office, auditors etc

7) Develop a comprehensive SG HR knowledge bank that is a repository for current practices

Job Requirements

• · Degree or equivalent in any discipline
• · Minimum 3-year work experience, preferably in HR
• · Effective Communication skills - writing, speaking, and listening.
• · Ability to clearly rationalize concepts/ideas for presentation and implementation.
• · Calm, pleasant disposition and takes a keen interest in helping others.
• · Willingness to learn all the time and accept feedback as ways to get better.