Total 4 job vacancies by Tomoro Coffee (singapore) Pte. Ltd.

Job Title: Assistant Cafe Manager

Job Type: Full-Time

Reports To: Operations Manager

Job Overview:

The Assistant Cafe Manager supports the Operations Manager in overseeing the daily operations of TOMORO COFFEE, ensuring a high level of customer service, efficient operations, and a positive team environment. This role involves managing staff, maintaining inventory, ensuring compliance with company policies and procedures, and driving sales and marketing initiatives.

Key Responsibilities:

• Oversee daily store operations, including inventory management, supply ordering, and maintaining a clean and organized store environment.
• Lead and develop baristas through onboarding, coaching, training, and addressing service standards to foster a positive store culture.
• Champion service excellence and quality control by role-modeling and training baristas to deliver exceptional customer service and ensuring consistent product quality.
• Drive sales growth and customer engagement through marketing initiatives, catering orders, promotions, and promptly resolving customer inquiries and complaints in a professional manner.

Qualifications:

• Diploma or Bachelor’s degree in Business, Hospitality, or a related field.
• At least 3 years’ experience in the F&B industry with a minimum of 2 years in a similar store managerial role.
• Strong leadership experience in store operations, building effective teams, and coaching for performance.
• Excellent customer service and interpersonal skills.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Willingness to engage in shift work, which includes working on weekends and public holidays.
• Flexible availability, including weekends and holidays.

Why Join Us?

• Be a vital part of a rapidly growing coffee chain and contribute to its success.
• Work with cutting-edge coffee technology and high-quality ingredients to craft exceptional beverages.
• Enjoy opportunities for skill development and career progression in a dynamic environment.
• Benefit from monthly sales incentives and group insurance coverage.

Job Title: Assistant Store Manager

Job Type: Full-Time

Reports To: Operations Manager

Job Overview:

The Assistant Store Manager supports the Operations Manager in overseeing the daily operations of TOMORO COFFEE, ensuring a high level of customer service, efficient operations, and a positive team environment. This role involves managing staff, maintaining inventory, ensuring compliance with company policies and procedures, and driving sales and marketing initiatives.

Key Responsibilities:

• Oversee daily store operations, including inventory management, ordering supplies, and maintaining store organization and cleanliness.
• Onboard new employees, coach for performance, and address employee grievances.
• Build a positive store culture that fosters teamwork and collaboration.
• Champion service excellence; role model and train baristas to deliver exceptional customer service.
• Maintain rigorous quality control; monitor product quality and consistency.
• Drive sales and marketing initiatives to attract and retain customers; promote limited-time offers, events, and loyalty programs.
• Organize and deliver training to improve employees’ product knowledge, skills, and service standards.
• Address and resolve customer inquiries and complaints promptly and professionally.

Qualifications:

• Diploma or Bachelor’s degree in Business, Hospitality, or a related field.
• At least 3 years’ experience in the service industry with a minimum of 2 years in a similar store managerial role.
• Strong leadership experience in store operations, building effective teams, and coaching for performance.
• Excellent customer service and interpersonal skills.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Willingness to engage in shift work, which includes working on weekends and public holidays.
• Flexible availability, including weekends and holidays.

Preferred Qualifications:

• Previous experience in a coffee shop or café setting.
• Knowledge of coffee and beverage preparation.
• Familiarity with inventory management and ordering processes.

Job Summary:

We are seeking an enthusiastic and dedicated Management Trainee for our Barista role. This position is ideal for individuals looking to develop their skills in both customer service and café management. As a Management Trainee, you will receive hands-on experience in day-to-day operations, customer interactions, and leadership duties within our café.

Key Responsibilities:

Customer Service:

• Greet and interact with customers in a friendly and professional manner.
• Prepare and serve a variety of coffee drinks and other beverages according to company recipes and customer preferences.
• Assist customers with their orders, ensuring accuracy and efficiency.
• Handle customer complaints and concerns with tact and professionalism.

Operational Duties:

• Learn and perform all barista duties, including operating coffee machines, grinders, and other equipment.
• Maintain cleanliness and organization of the café, including the seating area, counter, and equipment.
• Assist with inventory management, including restocking supplies and conducting inventory checks.
• Follow health and safety guidelines to ensure a clean and safe environment for customers and staff.

Management Training:

• Assist the Operation Manager with daily operations, including opening and closing procedures.
• Participate in staff training sessions to understand company policies, procedures, and standards.
• Gain experience in scheduling, payroll, and other administrative tasks.
• Support the Operation Manager in planning and executing promotional activities and events.

Qualifications:

Education and Experience:

• High school diploma or equivalent required; a degree in hospitality, business, or a related field is a plus.
• Previous experience in a café or customer service environment is preferred.

Skills:

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Leadership potential with a desire to grow into a management role.

Additional Requirements:

• Flexibility to work various shifts, including weekends and holidays.
• Passion for coffee and a desire to learn more about the craft.

Benefits:

• Competitive salary with opportunities for performance-based raises.
• Comprehensive training program and ongoing development opportunities.
• Employee discounts on products and services.
• Potential for career advancement within the company.

Job Title: Finance Manager

Location: Singapore

Reports To: Chief Financial Officer (CFO) / General Manager / Head of Operations

Job Type: Full-Time

About Us:

TOMORO COFFEE is a coffee brand that has the spirit and purpose of serving the best coffee at an affordable price for our coffee lovers. We are seeking a highly skilled and motivated Finance Manager to join our team and help drive financial efficiency and growth across our operations.

Job Summary:

The Finance Manager will be responsible for overseeing all financial operations, ensuring accurate financial reporting, and providing strategic financial insights to support the company's goals. This role requires a deep understanding of the F&B industry and the ability to manage financial challenges unique to this sector.

Key Responsibilities:

1. Financial Management: Oversee daily accounting operations, ensuring accurate and timely recording of all transactions.

2. Financial Reporting: Prepare and analyze monthly, quarterly, and annual financial statements and reports.

3. Budgeting and Forecasting: Develop and manage annual budgets and forecasts, monitor performance against budgets, and recommend corrective actions.

4. Financial Analysis: Conduct financial analysis to support business decisions, including cost-benefit analysis, profitability analysis, and variance analysis.

5. Cash Flow Management: Oversee cash flow planning, ensure funds availability, and manage banking relationships.

6. Cost Control: Implement and maintain cost control measures, including inventory management and waste reduction strategies.

7. Compliance: Ensure compliance with financial regulations and standards, including tax filings and audits.

8. Internal Controls: Establish and maintain robust internal controls to safeguard the company’s assets and ensure the accuracy of financial information.

9. Singapore GST Submission and Accrual: Coordinate the submission of Singapore GST returns and manage GST accruals accurately.

10. Inventory Monitoring: Monitor inventory and manage the liquidation of cash advances.

11. Financial Software Entry: Perform data entry into the finance software system with a solid understanding of the accrual basis of accounting.

12. Financial Statements Knowledge: Possess a good understanding of Balance Sheet, Cash Flow statement, and Income statement, including their nature and basic logic.

Qualifications:

Education: Bachelor’s degree in Finance, Accounting, or related field.

Experience: Minimum of 3-5 years of experience in financial management, preferably in the F&B or retail industry.

Technical Skills: Proficient in financial software and systems, including Yonyou, ERP systems, QuickBooks, SAP, and advanced Excel skills.

Analytical Skills: Strong analytical and problem-solving skills, with attention to detail.

Communication Skills: Excellent verbal and written communication skills, with the ability to present complex financial information clearly and concisely.

Leadership: Demonstrated leadership abilities, with experience in team management and development.

Industry Knowledge: In-depth understanding of the F&B industry, including trends, challenges, and opportunities.

Benefits:

· Competitive salary and performance-based bonuses

· Comprehensive health and wellness benefits

· Employee discounts on food and beverages

· Professional development opportunities

· A dynamic and inclusive work environment

How to Apply:

Interested candidates should submit their resume and cover letter to [email protected]

with the subject line “Finance Manager Application – [Your Name]”. Applications will be reviewed on a rolling basis until the position is filled.