Total 110 technical support engineer job vacancies in Singapore

• Build and optimizing ‘big data’ data pipelines, architectures and data sets.
• Performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• To support and develop Data modeling, Implementation activities.
• Strong analytic skills related to working with unstructured datasets.
• Build processes supporting data transformation, data structures, metadata, dependency and workload management.
• Manipulating, processing and extracting value from large disconnected datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Perform CI/CD Activities, Deployment activities in both cloud and on premises or as required.

• Experience with Data engineering tools (Python, Scala, Hadoop).
• Experience with relational (oracle, MySQL, MS Sql) or NoSQL databases, including Postgres and Cassandra.
• Experience with data pipeline and workflow management tools.
• Experience with stream-processing systems
• Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc
• Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage
• Experience with Cloud (Aws, Azure or Google).

• Bachelor’s degree in Computer Science, Information Security, or related field.
• Relevant certifications such as AWS Certified Security - Specialty or Certified Cloud Security Professional (CCSP) are a plus.
• Excellent communication skills and the ability to collaborate with diverse teams.
• Organised, independent and able to work with minimal supervision in a fast-paced working environment and adhere to organisational process and governance.
• Minimum five (5) years of relevant IT experience in deploying and managing application and services on cloud, including the design, development, implementation and/or management of the solution.
• Proven experience as a Cloud Security Engineer or similar role, with a focus on AWS cloud services
• Good knowledge in security
• Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in security concepts related to infrastructure as code (IaC) and containerisation.
• Experience with security tools and technologies, such as Security Information and Events Management, Data Loss Prevention, Database Activity Monitoring, Data Security and Protection, Privileged Access Management, File Integrity Monitoring, Web Application Firewall, Intrusion Prevent etc

• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.
• Design and document system design, architecture and propose appropriate technologies and tools required to implement systems; and ensure users sign-off on design specifications.
• Use development tools to develop applications for better productivity.
• Develop test cases, conduct SIT, load test and tune the performance of systems to meet SLA.
• Deploy systems to production and provide post-implementation support.

Requirements:

• At least 2 years of practical experience working with the Mendix platform
• Design and develop user-centric applications that meets business requirements
• Create and maintain database models, microflows, and custom widgets within the platform
• Experience as an application developer with knowledge of technology platforms, including Java/J2EE, HTML, JavaScript, Micro services, MSSQL, REST, CSS etc
• Ability to translate software specification requirements into a functional application prototype using the Mendix platform
• Mendix Intermediate Developer certification (Mendix Advanced Developer certification will be an asset)
• Experience with integrating Mendix with external systems
• Experience working in a scrum team, good experience in Agile development and CI/CD etc

• Responsible for coding, testing, configuring, deploying, implementing and maintaining C# Applications.
• Work with business users to understand/clarify business requirements, analyse business processes, propose & develop solutions.
• Strong server side coding using core C#.
• Banking domain experience is preferred.
• Provide maintenance support to customers (internal and/or external) by investigating and rectifying reported systems shortcomings.
• Analyze requests for enhancements/changes and write amendment/program specifications.
• Update system documentation.
• Perform and manage stages of the SDLC and participate in the systems review with Project Lead/Manager.
• Understand the interdependencies of the services (application, system and database) and able to pin-point problem areas accurately to improve overall efficiency.
• Deploy systems to production and provide post-implementation support.
• Provide technical guidance to junior colleagues in their work.
• Keep abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions about system builds or enhancements.
• Willingness to support on weekends and public holidays on a rotational basis is required.

Requirements:

• Experienced in developing enterprise server applications and services.
• Experienced with Agile methodology is advantageous.
• Microsoft related certifications are advantageous.
• Technical Skills Requirement

Mandatory Skills

• HTML5, CSS3, JavaScript, jQuery, Bootstrap
• strong C#, .NET Framework 4.x, .NET MVC 3 and above, Entity Framework 6.x
• RESTful APIs, JSON
• SQL

Mandatory Tools

• NET CORE 1.1 and above (Ideally)
• Visual Studio 2015 and above.
• MS SQL Server 2012 and above.

Good to have

• React JS
• Optional Skills
• Telerik, Kendo UI
• Xcode, Android Studio, Xamarin.
• Team Foundation Services (TFS) or Visual Studio Team Services (VSTS).
• SQL Server Reporting Services (SSRS).
• SQL Server Integration Services (SSIS).
• Microsoft Azure

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.

• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Responsibilities:

• Engage in both exploratory data analysis to identify trends and data patterns
• Perform data preparation and data cleaning part of data migration project. 
• Understand Source data and support Source to Target mapping rules
• Design and implement the ETL framework for the data warehouse
• Build and maintain DBT pipelines to transform source data into reporting data models for our visualization team
• Build the Data Ingestion framework and ingest data from source files to load into Staging layer using DBT
• Code orchestration pipelines leveraging Python to connect data ingestion, DBT, Power BI
• Perform data profiling and identify any data quality issues and report to source systems 
• Using best practices build the ETL components as per mapping rules to move data into ODS; SOR layer and Data marts 
• Ensure the ETL jobs are set up; configured and scheduled  
• Develop data pipeline observability test scripts in DBT to monitor anomaly and freshness, and detect data quality issues
• Perform Unit testing on ETL components built and provide unit test results. Support System Integration testing and User Acceptance testing and fix any issues 

• Proven experience as a Data Engineer, with a focus on ETL development, Azure Data Factory, and DBT Cloud.
• Strong proficiency in SQL and experience working with relational databases.
• In-depth knowledge of data modeling and data warehousing concepts.
• Experience with cloud-based data platforms, particularly Azure.
• Certification in Azure Data Factory or DBT.

Capacity Analyst / Engineer

Responsibilities

1. Coordinate with stakeholders to understand capacity and demand needs
2. Review and reclaim unused Storage/Cloud capacity
3. Secure funding approval for capacity expansion if required
4. Establish and maintain effective communication with all related key stakeholders to ensure the successful delivery of capacity expansion / annual capacity plan

1. Good understanding of server and storage technologies
2. Excellent Excel and PowerPoint skills
3. Excellent communication and presentation skills (verbal and written)
4. Project management experience in working with medium to large-scale implementations
5. Ability to work in a fast-paced environment with several competing priorities
6. Ability to analyze data and produce trends to support capacity planning activities

Desired Skills

·        Comfortable working with ambiguity and rapidly changing priorities

·        Ability to effectively interact with all levels of management

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.

• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates
• Installing/de-installing /extending/relocating/testing all carrier circuits to the network hardware
• Installing/de-installing/relocating all patch cabling for systems and network hardware
• Installing/de-installing/relocating all Data Center hardware
• Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical and communications vendors
• Assist with the coordination of network component configurations
• Coordinate and Install SAN cabling infrastructure
• Managing network ports and assist with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.)
• Maintaining the integrity of the data center facilities, systems and communications environments through general housekeeping and best operations practices
• Provide hands-on, break/fix level 2 support for the data center systems and communications environments
• Coordinating and approving data center infrastructure change controls
• Ensuring compliance with data center standards, policies and processes for all non-DCSD sponsored changes
• Performing required compliance activities
• Producing network consumables updates and contributing to weekly management reports
• Coordinate activities in support of all projects and technical requests within the Americas Data Centers
• Manage CTI-approved third-party vendors in support of local/regional business service commitments and to assure adherence to Corporate and CTI standards

Working Time: 7 PM to 7 AM from Thursday, Friday, Saturday, and Sunday until Monday morning 7 AM

• Deliver superior End User Experience while ensuring a managed, secure End User environment
• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
• Assist with patching and upgrading end user devices
• Address quality and schedule conflicts
• Availability for ad-hoc work after hours and on weekends where necessary
• Ability to work in a high-pressure, fast moving environment

Job Requirements

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• Knowledge/Experience in Asset Disposal Processes
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practices
• Basic understating of networking and server technologies
• Proficient in supporting a Windows 10 desktop environment & Microsoft suit of applications
• Good communication skills and strong analytical skills

Note:

• Work Mode: In-person at client premise located in CBD
• Working hours: Standard working hours with occasional requirement of ad-hoc work on hours / weekends as necessary

• Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualisation software.

• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets.

• Visualise, interpret, and report data findings and may create dynamic data reports as well.

• Build and optimizing ‘big data’ data pipelines, architectures and data sets.

• Performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

• To support and develop Data modeling, Data mapping activities.

• Strong analytic skills related to working with unstructured datasets.

Requirements:

• Experience with Data engineering tools (Python, Spark (Scala or Python), Hadoop) or relational databases (oracle, MySQL, MS Sql) or NoSQL databases, including Postgres and Cassandra.

• Experience with data pipeline and workflow management tools.

• Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, R, etc

• Bachelor’s degree in IT or Computer Science or Equivalent experience.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Data Architecture and Design:

• Collaborate with cross-functional teams to understand data requirements and design efficient and scalable data architectures.
• Develop and maintain data models, schema designs, and data flow diagrams.

ETL Development:

• Design, develop, and optimize Extract, Transform, Load (ETL) processes using Python and PySpark.
• Implement robust data pipelines for efficient data extraction, transformation, and loading from various sources to data warehouses.

Data Processing and Transformation:

• Leverage PySpark for large-scale data processing, ensuring high performance and reliability.
• Implement data transformations, aggregations, and cleansing procedures to maintain data quality.

Data Integration:

• Integrate data from various sources, including structured and unstructured data, ensuring consistency and accuracy.
• Work closely with data scientists and analysts to understand their data needs and provide support for data integration into analytical models.

Performance Optimization:

• Monitor and optimize data processing and ETL jobs for performance, scalability, and efficiency.
• Troubleshoot and resolve issues related to data pipeline performance.

Data Quality and Governance:

• Implement data quality checks and validation processes to ensure the accuracy and reliability of the data.
• Enforce data governance policies and best practices.

Collaboration and Documentation:

• Collaborate with cross-functional teams including data scientists, analysts, and business stakeholders to understand and address their data requirements.
• Document data engineering processes, ETL workflows, and data architectures.

Technology Research and Adoption:

• Stay abreast of the latest trends and advancements in data engineering and recommend the adoption of new technologies and tools to enhance efficiency.

• Minimum of 7 years of hands-on experience in data engineering, with a focus on Python and PySpark.
• Proven experience in designing and implementing scalable and efficient ETL processes.
• Strong knowledge of data modeling, data warehousing concepts, and database systems.
• Experience with big data technologies and distributed computing, with a focus on PySpark.
• Proficiency in working with cloud platforms such as AWS, Azure, or Google Cloud.
• Strong problem-solving and troubleshooting skills.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).

• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Deliver superior End User Experience while ensuring a managed, secure End User environment 

• Support various LOB users through direct end-user support or through projects that deliver changes to the end-user environment

 • Assist the Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment

 • Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology 

• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate

 • Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency 

• Assist with patching and upgrading end user devices 

• Address quality and schedule conflicts 

• Availability for ad-hoc work after hours and on weekends where necessary

 • Ability to work in a high-pressure, fast moving environment 

 • At least 5 years of experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector

 • At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms 

• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments

• Knowledge of Desktop Services security and access standards and practices 

• Basic understating of networking and server technologies

 • Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications 

Description:

• Hardware Skill – Desktop, Laptop, Printer and Scanner

• Windows OS (Experience in Windows 10 will be an advantage)

• Good to have healthcare environment experience.

Requirements:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution, and MAC – move, add, and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.

• Offer support for hardware components such as desktops, notebooks, printers, and scanners.
• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.
• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.
• Perform printer maintenance.
• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.
• Offer support for hardware components such as desktops, notebooks, printers, and scanners.
• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.
• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.
• Perform printer maintenance.
• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.

• Offer support for hardware components such as desktops, notebooks, printers, and scanners.

• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.

• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.

• Perform printer maintenance.

• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer #Ittechnician

• Support Production system, perform enhancement and develop new changes, etc.
• Good technical Skills with Unix scripting, Sql, oracle and production support.
• Knowledge in Java or web technologies, will be preferred.
• Experience in ITIL processes.
• Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself.
• Prepare/update Technical Specifications and end user system job instructions documents.
• Liaise with external parties pertaining to system collaboration and system testing.
• Observe, maintain and comply with the KPIs, work instructions, guidelines, security controls, audit controls and governance set.
• Ensure quality deliverables, documentation, reporting for work assigned and performed.
• Willingness to work on call support on weekends / public holidays.