Total 12 job vacancies by Yoga Movement Pte. Ltd.

The Job In a Nutshell

The Team & Programmes Manager (TPM) drives innovation, crafting class schedules tailored to meet local client needs. By building a skilled teaching team, curating classes, and analyzing data, the TPM ensures dynamic, trend-aligned offerings. They oversee teacher development, from hiring to advanced training, enhancing teaching quality. Working with the Community Manager and Business Operations Manager, they maximize class capacity and refine schedules. The TPM also supports YM’s growth abroad, designing training programs and maintaining quality. Collaborating with the Academy and Training Manager, their ultimate goal is to build Asia’s top teaching team.

Responsibilities

• Monthly Themes & Specialty Offerings: Develop and implement monthly themes, workshops, popups and Level ups that align with trends in the fitness and wellness industry, holidays, or community interests, encouraging client engagement and participation.
• New Class Types: Ideate and propose to the ATM to introduce innovative class formats, styles, or programs that align with current fitness trends and the brands identity, appealing to both new and existing clients. Collaborate with the marketing team to effectively promote new class offerings and changes to the schedule, ensuring that clients are informed and excited about upcoming opportunities.
• Community Engagement Initiatives: Create opportunities for community-building within classes, such as challenges, themed classes, or social events that encourage client interaction and retention. Build and maintain strong relationships with clients to enhance their yoga experience, while staying informed about industry trends to adapt offerings and ensure the studio remains competitive and relevant.
• New Market Support- supporting YM's teaching team and offering as we expand into new markets. Assisting with onboarding , training planning and implementation and quality control virtually and overseas.
• Class Schedule Development: Design and implement a dynamic class schedule that aligns with the needs of clients and the strengths of teachers, ensuring a balanced variety of classes throughout the week, catered to the location. Ensure the schedule is filled and the teaching team are available.
• Data-Driven Adjustments: Analyse class attendance and performance data (from CMS and ClassPass) to identify trends and patterns, making data-informed adjustments to the schedule as necessary to optimize class utilization. Work closely with other TPMs and Community Managers (CMs) to coordinate schedules and offerings, ensuring alignment with broader studio goals and fostering a cohesive team environment.
• Feedback Integration: Gather and incorporate feedback from clients, mentors and teachers regarding class times, types, and formats to enhance the overall scheduling process and address client preferences.
• Regular Schedule Reviews: Conduct periodic reviews of the class schedule to ensure it remains relevant and effective, making proactive adjustments based on attendance patterns and teacher availability.
• Team Meetings: Conduct monthly ideation meetings with the team on schedule and optimization, and discuss studio performance and client experience.
• Hiring: The TPM will assess the specific manpower requirements for their areas, ensuring alignment with the studio's goals. They will be responsible for reviewing submission videos, conducting mock classes, and onboarding successful candidates to maintain a high standard of teaching. The TPM will assign appropriate mentors to new hires and support them in attending classes to enhance their integration into the team, providing them with guidance and support to mentors within their area, ensuring a cohesive approach to teacher development.
• Training Needs Assessment: Regularly evaluate the training needs of the teaching team based on class ratings, mentor feedback, and personal observations from attending classes. Strive to maintain consistently high class ratings on CMS and ClassPass by encouraging quality instruction and a positive client experience. They will also liaise with the Academy & Training Manager (ATM) other TPMs to coordinate internal training sessions for the annual calendar, ensuring comprehensive development opportunities ensuring all the teachers are up-to-date on all classes and training sessions in their areas.
• Development: Mentor and identify experienced teachers within the team to lead training sessions, creating opportunities for knowledge sharing and fostering professional growth. Actively seek out potential mentors for the mentorship program to establish a robust support network that enhances the development of all teachers.
• Brand Standards Compliance: Ensure that the teaching team consistently meets brand standards in class delivery, professionalism, and interaction with clients and colleagues. This includes punctuality and effective management of medical and annual leave.
• Comprehensive Reviews: Conduct three-month and annual performance reviews for teachers within the team, with mentors assisting their mentees in the three-month review process in coordination with the TPM. Collaborate with HR to address any performance or behaviour concerns, ensuring a thorough and fair review process based on client and colleague feedback.
• Engagement & community building: Maintain regular contact with each teacher by being present at the studios and attending classes weekly to foster a supportive environment. Build strong working relationships with all members of the assigned team to ensure open communication and collaboration. Organize frequent fam flows and regularly acknowledge and celebrate milestones and achievements to cultivate a positive team culture.
• Teaching: Maintaining your own teaching skills and connection to the clients on a ground level. Teaching 8-10 class per week. The TPM may occasionally be required to cover classes beyond their assigned hours.

Our Ideal Candidate

• Yoga Alliance certified yoga teacher
• Testing and optimisation mindset
• Strong leadership, cross-functional collaboration and team management abilities
• Fluency in data analysis
• A passion for yoga, coffee and music
• Excellent organization and project management skills
• Excellent people skills
• Strong attention to detail and accuracy
• Highly trustworthiness and passionate about hospitality, fitness and community

Interested candidates are invited to submit their applications to [email protected]

THE JOB IN A NUTSHELL:

The Content Coordinator will be an employee of Move Repeat Pte. LTD and will oversee all the entities under this holding company across all markets.

This is more than just a job; it’s a rare opportunity to join a brand where design, creativity, and branding are not just components of what we do—they are at the very heart of our identity. Move Repeat is one of the only fitness groups in Asia where aesthetics and innovation drive our vision, with a dedicated in-house creative team. We seek a passionate storyteller who can articulate our brand’s voice and captivate audiences with sharp, engaging copy across all touchpoints to join our marketing team.

As a Content Coordinator at Move Repeat, you will play a key role in developing on-brand, compelling content for various digital and physical platforms, including social media, the App, website and studio environments across all studios in Singapore and beyond. With a keen understanding of youth culture, lifestyle, and fitness trends, your words will bring our brand stories to life while ensuring consistency across all communications.

Ultimately, this role will be responsible for the overall delivery of the following:

• Creation of visual content for social media, including graphics for photos, reels, and stories
• Design and development of digital and print assets
• Branding and visual identity management (for existing and future brands)
• Collaboration on photography and art direction

KEY RESPONSIBILITIES:

COPYWRITING AND CONTENT STRATEGY (50%)

This role will be central to shaping the voice and visual identity of all our brands across various platforms. The content will be used to drive engagement, build vibrant communities and educate and attract new audiences. As the main contributor to copy creation, you will craft compelling, on-brand copy across a variety of channels, including articles, social captions (both organic and paid), push notifications, class descriptions, EDMs, newsletters, and web/app content. You will also develop content strategies across our brands, ensuring consistency and alignment with our brand pillars and internal objectives across all channels.

In your role, you must ensure all communications are aligned with the brand's voice and resonate with target audiences, whether this being through concise social captions or more detailed long-form articles. You will also play a pivotal role in developing campaigns, focusing on storytelling, messaging hierarchy, and brand verbiage. In collaboration with the Marketing Manager, you will help execute holistic campaigns, ensuring they meet budget and timeline requirements.

While your primary focus will be creating member and consumer-facing content, you'll also play a key role in shaping and managing Move Repeat's corporate voice and strategy across B2B platforms, such as LinkedIn. Your approach should emphasize producing thought leadership content that attracts and engages other brands and top talent, encouraging them to be a part of the Move Repeat journey. In this aspect of the role, you'll collaborate with various stakeholders throughout the group to craft a cohesive corporate brand identity. The content you develop will highlight industry trends, share insights on relevant news, and showcase innovations within the sector.

We want Move Repeat channels to become a leading voice in the industry, showcasing our brands news and updates while providing authoritative insights and strong perspectives on the wider market.

A core responsibility of this role will be partnering with internal teams—Finance, Operations, and HR—to develop training materials, internal presentations, and SOP documentation. You’ll collaborate with these teams to create content that supports onboarding, skill development, and internal communications, while maintaining a cohesive, polished brand voice. Though professional, the tone will always remain true to our brand’s identity. Additionally, you’ll take full ownership of our monthly Move Repeat Times—an internal newsletter designed to keep our team informed, engaged, and celebrated.

SOCIAL MEDIA SUPPORT (30%)

Instagram is a key platform for us to attract newbies and engage with members.You will also be responsible for managing Instagram Stories across our brands, including resharing user-generated content, posting campaign visuals and quality-controlling content captured during brand activations. Collaborating with the in-house Creative team, you'll ensure that the content shared on Instagram Stories aligns seamlessly with the broader social media calendar.

You will also be responsible for crafting the majority of captions across our social channels, working closely with the Marketing and Sales team to maintain consistency and impact and CTAs. You will also collaborate closely with the team to populate templated assets with your copywriting, and schedule them according to our social calendar.

EVENTS CONTENT CAPTURE (10%)

Every week, we host community events for new and existing members across both brands. These events are managed by the Brand Elevation Manager and the Operations Team in the studio, and your role will involve participating in these activations, engaging with clients, content capture and social sharing. You will collaborate closely with the Brand Elevation Manager to ensure all event communications are on-brand and effectively conveyed across all channels, ensuring smooth operations and strong attendance.

During some of these events, you will work alongside the Creative team to capture event highlights, creating engaging content that drives awareness and excitement. Additionally, you are expected to positively interact with members, the teaching team, the operations team, and third-party vendors to enhance the overall event experience.

You will be responsible for monitoring Instagram Stories, ensuring any live content posted by stakeholders during activations stays on-brand. Additionally, you'll collaborate with our in-house Creative to train and upskill the Operations team on effective content capture and posting techniques.

WEB/APP CONTENT (10%)

You will be responsible for maintaining and enhancing the copy across our apps and websites, covering long-form articles, campaign content, push notifications, and updates related to class types and merchandise. Additionally, you will take ownership of the YM Life blog strategy and content output, collaborating with various stakeholders to identify important news to share with members. Throughout this process, you'll ensure that all content is optimized and aligns with the brand’s voice and messaging.

THE SKILLS YOU’LL NEED:

This job is for you if you have the following skill set:

• Proven experience in copywriting including being able to work with multiple brand voices from corporate to consumer-facing.
• Experience in social content capture and interest in social media.
• An understanding of social media platforms and trends.
• Excellent communication and organizational skills.
• Ability to work independently and manage multiple projects simultaneously.

The Job in a Nutshell

The Yoga Movement Community Manager is responsible for cultivating the community in their studios through events and activations. They play a vital role in fostering engagement and building relationships with our clients and brand partners.

They are wholly responsible for the inner workings of their assigned studios, including and not limited to, all facets of Team Management and Development, Service Training, Scheduling and Studio Management.
They are ultimately responsible for the client's experience and take ownership of the studio's needs. It is a requirement of the role to place themselves at each location every week, splitting their time as they see fit.

CLIENT MANAGEMENT & SERVICE EXPERIENCE (30%)

The Community Manager is the go-to client-facing representative of Yoga Movement. They will drive implementation of YM’s brand standards and customer service training programs, providing motivation, and sharing good vibes to create a positive and professional working environment. They are to ensure that the Front Desk team are knowledgeable, inspired, and have an enjoyable experience working with us.

We run on an extremely high customer service focus in the business. We do not have binding memberships or contracts, which implies that we need to provide great service every time to ensure that our clients keep coming back.

The Community Manager will be responsible for structured onboarding and hands-on training with the team to ensure all Front Desk staff are equipped with the full scope of technical and product knowledge relating to YM, and fully capable of handling customer-based enquiries or challenges at their studio, including but not limited to:

• Maintaining the YM Service Standard for all front desk staff and ensuring a great client experience in the studios.
• Displays professionalism and the YM way, in all dealings with clients.
• Ensures a 48-hour response turnaround time to all enquiries, feedback, and complaints via various channels, such as phone, email, chat, or in-person.
• Maximising the capacity of each practice room; managing waitlists, third-party booking sites, and other administrative tasks as efficiently as possible.

The Community Manager will be responsible in ensuring that the Front Desk staff are well versed on:

• Current promotions and supporting sales lines
• (i.e., how to break it down for the customer and list benefits)
• The YM App and Web
• Our CMS booking system and third-party booking systems
• Our Core offering (YMTT, Class Packs, Private Classes etc)
• Our Terms & Conditions
• Our service standards (Regular updates and reinforcement of these to all Front Desk staff)

SCHEDULING & TEAM MANAGEMENT (40%)

The Community Manager is wholly responsible for the operations of their respective studios to ensure they run smoothly and in line with YM brand standards.

This includes efficient scheduling of the Front Desk and Teaching teams for their studio needs, ensuring the teams work in tandem to provide the best client service experience possible, as well as team management, and oversight of performance management and professional growth via close partnership with the HQ team.

This will require the development of policies around leave, shift swaps, and cover management to ensure studio operations run smoothly with manpower and that resources evenly and fairly distributed.

They are also to ensure the timely update of any class changes and teachers' schedules/availabilities across our systems (CMS, Connect Teams, etc) for payroll.

This role will be responsible for monitoring and optimizing headcount requirements at the studios, implementing, planning, and having the foresight to ensure that the studios are always sufficiently.

They will collaborate with HR proactively on recruitment, hiring, onboarding processes, and disciplinary functions for all team members - teachers and front desk – under their purview. Ultimately, the Community Managers have hands-on involvement in the development and standards of the Front Desk team but also have guiding input on the teaching team’s individual advancement opportunities. They will work closely with the Academy & Training Manager by contributing feedback on team spirit, initiative, and working attitude to identify development opportunities in the company.

STUDIO MANAGEMENT (30%)

The Community Manager must ensure that all studio facilities are well maintained, and general housekeeping (Daily Grind) and tidiness are up to up to standards. Maintenance and upkeep of the studios must be dealt with quickly and cost-effectively, with clear channels for escalation and timelines for repairs and maintenance. Be resourceful and employ common sense around breakages and things that need to be fixed. They are also to ensure that all merchandise displayed at their studios is adequately replenished and well-maintained.

Administrative duties are also required to be done in a timely manner, including but not limited to:

• Month end deliverables
• Stock Count
• Other Additional Reports/Deliverables Assigned by the BOM

OVERVIEW:

The Yoga Movement Full Time Front Desk Staff will be responsible for the inner workings of their Studio, including but not limited to; all facets of Customer Service Management, presentation of the physical studio space, and Management of the Online and Offline Operations. The Front Desk Staff will be responsible for how their Studio looks, feels, presents, smells, etc. Whilst working in line with the company’s branding and long-term goals, the Front Desk staff will also be responsible for the clients’ experience in the studio spaces as the core people on the ground. They will work closely with the Area Managers to complete all the studio related deliverables and adhoc tasks as assigned to them.

CUSTOMER SERVICE MANAGEMENT:

We run on an extremely high customer service focus in the business. We do not have binding memberships or contracts, which implies that we need to provide great service every time to ensure that our clients keep coming back. The Full Time Front Desk Staff will be responsible for managing all customer-based enquiries including but not limited to:

• Maintaining a strong customer service etiquette

• Managing any e-mail and any other adhoc enquiries, requests and complaints

• Ensuring a very positive yet relaxed demeanour... we are confident, polite, energetic, engaging, and fun.

Whilst we have more of a relaxed ‘sales focus’ at YM, the Full Time Front Desk staff has to be well versed on;

• Current promotions and supporting sales lines (i.e., how to break it down for the customer and list benefits)

• Current pricing structures and supporting sales lines (i.e., same as above)

• Validity of packages (as well as all the ‘tricks’ people use to try and get extensions)

• Flexibility of packages (ensure staff understand that we truly are flexible... within reason)

• Terms and Conditions of our offerings

• Other service standards The Full Front Desk staff will also compile feedback given by clients and assist the Area Managers in ideating solutions for any areas of improvements.

STUDIO MAINTENANCE:

In line with YM’s intent to provide a great brand experience, the Full Time Front Desk Staff is responsible for how their studio looks, feels, smells, and presents. This is including but not limited to ;

• General housekeeping and tidiness of the entire studio including front desk areas, practice rooms, changing rooms and toilets at all times.

• Completing Daily Grind set by the Area Managers.

• Ensuring that all facilities are working well and refilled sufficiently.

• Ensuring Retail Racks are sufficiently filled with complete size runs and offerings.

• Completing Stock Counts as and when required by Area Managers

The full time Front Desk is also required to train all incoming front desk staff. At the end of the training, the FT FDs are required to ensure that FDs are

• Well versed with CMS, YM APP and the YM Website.

• Familiar with other third-party booking sites.

• Able to answer queries related to the above-mentioned online platforms.

• Able to speak confidently about the brand and offerings.

FRONT DESK TRAINING

The full time Front Desk is also required to train all incoming front desk staff. At the end of the training, the FT FDs are required to ensure that FDs are:

• Well versed with CMS, YM APP and the YM Website.

• Familiar with other third-party booking sites.

• Able to answer queries related to the above-mentioned online platforms.

• Able to speak confidently about the brand and offerings.

TEAM SCHEDULING:

Being a team player is crucial in this role. The FT Front Desk staff is required to provide a hospitable environment for their teams. This is including and not limited to:

• Scheduling the FD shifts for their locations/areas (including uploading these shifts on the platform for view by staff and for completion of payroll)

• 5 shifts per week to be done by them.

• Covering shifts when required

• Helping out in any way possible as requested by the Area Manager

• Communicate with the team and create a comfortable environment to encourage open and honest conversations.

Please email jobs@yogamovement, or apply directly through this link.

Summary of the Role

Yoga Movement’s Teachers are the face of the business. They are responsible not only for delivering high quality yoga classes in line with the teaching standards for all YM class types, but also representing the YM brand across their personal grooming, pre- and post-class client relationships, and personal brand through social media and representation at events.

Teaching (80%)

Yoga Movement strives to develop the best teaching team in Asia. As part of this strategy, our brand promise ensures that no matter where in the world a YM class is delivered, it meets the brand standards and brand promise of a Yoga Movement class.

Teachers are expected to be well-versed in the YM class menu, and through internal trainings, be able to teach all class types. They will deliver each class type to brand, using class type guidelines in shaping their sequences, cues and pace of the class.

The Teaching team will also compile feedback given by clients and assist the Area Managers and Training & Academy Manager in ideating solutions for any areas of improvements.

Personal Development (10%)

We see teaching as a never-ending learning journey, and as such, look for our team members to pursue professional growth through attendance of training courses, internal and/or external. Teachers should endeavour to attend at least 3-4 internally scheduled trainings per year, alongside any other external trainings they choose to attend in their own time. These training courses will ensure that teachers are equipped to teach all class types at Yoga Movement, as well as develop additional knowledge of both hard and soft skills help to bolster their competencies as a teacher.

In addition, the class schedule regularly incorporates Specialty Classes to drive clients’ interest and attendance. Teachers are encouraged to contribute at least 6 pop-up classes annually toward this schedule.

Team (10%)

Being a team player is crucial in this role. As a member of the YM team, we foster a sense of community and collaboration. As our key representative of the brand in the studios, we encourage the Teaching team to demonstrate these values in simple yet highly appreciated ways, including:

• Covering classes when teammates need assistance.
• Helping the Area Managers or colleagues whenever possible
• Being friendly and making an effort to get to know your teammates!
• Attending team events such as Fam Flows, brand trainings or other community building opportunities.
• Attend a class at least once a week.

Our Ideal Candidate:

• Willingness in learning the YM class types while maintaining brand standards
• Adaptable to shaping sequences, cues, and pace according to class type guidelines Committed to continuous learning through internal and external trainings
• Demonstrates a collaborative and supportive attitude towards teammates
• Actively participates in team events and community-building activities
• Maintains a friendly demeanor and fosters camaraderie among team members

Job Requirements:

• Full-time position for teachers with at least 1 year teaching experience
• 200hr Yoga Teaching certification
• Demonstrate understanding of the YM brand, class types and teaching style

Pay is based on hourly rate.

Position: HR Executive

Position Type: Full Time, Permanent

HQ Location: Tanjong Pagar, Singapore (On-site)

Reports to: Finance Manager

The HR Executive will be an employee of Move Repeat Pte. LTD and will oversee all the entities under this holding company across all markets.

The HR Executive will, for all brands – performs a range of administrative tasks to support the various department and facilitate employee-related processes. They will play a key role in ensuring the smooth functioning of processes and providing essential support to employees throughout their employment lifecycle.

This job is for you if you have the following skill set;

• Passion for fitness
• Excellent verbal and written communication skills.
• Superb organizational and time management abilities
• Discretion and maintaining confidentiality.
• Strong analytical and problem-solving skills.
• Technology Proficiency using HR software and databases.
• Team Collaboration to support other departments and organizational goals.
• Understanding compliance knowledge
• Adaptability to be flexible and open to learning new tasks.
• Superb organisational skills and attention to detail.
• Bachelor’s degree in human resources, Business Administration, or related field required.
• Proficiency with Microsoft Office Suite or related software.
• Employee Records Management: Maintaining accurate and up-to-date employee records in HR databases (Infotech)

TEAM & HUMAN RESOURCES

• Facilitating Onboarding and Offboarding for employees, including filing and maintaining documentation.
• Recruitment Support: Assisting with the recruitment process by posting job openings in accordance to hiring needs, scheduling interviews, and coordinating communication with candidates and hiring managers.
• Benefits Administration: Supporting benefits enrolment processes and responding to employee inquiries about benefits.
• Payroll Assistance: Collaborating with payroll personnel in Finance to verify employee data, address payroll inquiries, and assist with payroll processing tasks.
• Employee Relations Support: Addressing basic employee queries related to HR policies, procedures, and employment terms. Providing general assistance and guidance on HR matters.
• HR Documentation and Filing: Organizing and maintaining physical and electronic HR files, ensuring documents are stored securely and accessible as needed.
• Warning Letters and Dismissals: Draft and issue warning letters to employees in accordance with company policies and procedures.
• HR Projects and Initiatives: Assisting in the implementation of HR programs, initiatives, or projects such as employee engagement activities, training programs, or policy updates
• Office Culture: Coordination of team celebrations for HQ department birthdays and tenures.
• Event Planning: Organizing company events, meetings, or workshops as required.

ADMIN & REPORTING

• Metrics Reporting: Generating reports on key HR metrics such as headcount, turnover rates, recruitment statistics, and employee demographics.
• Staffing Reports: Preparing reports on current staffing levels, open positions, and recruitment progress to support workforce planning and budgeting.
• Training and Development Reports: Documenting training activities, tracking completion rates, and assessing training effectiveness through reports.
• Compliance and Audit Reports: Supporting compliance reporting by compiling data related to employment laws, regulations, and internal policies.
• Budget Reports: Assisting in preparing related budget reports by providing data on payroll costs, benefits expenses, and other HR-related expenditures.
• Ad-Hoc Reporting: Generating custom reports in response to specific requests from management or other stakeholders to address specific inquiries or initiatives.
• Presentation of Findings: Summarizing and presenting data and findings in a clear and concise manner for use in meetings, presentations, or strategic discussions.
• HR Reporting: Compiling and preparing HR reports on various metrics such as headcount, turnover rates, training completion, and other key performance indicators.
• Cross-functional Support: Overseeing general office needs and support the Admin assistant as and when required, including Administering Corp pass, MOM, MOH and other government accesses
• Survey completions: both internal and external.

As a Full Time, employee, it is expected that the HR Executive is an exclusive employee of the company.

THE JOB IN A NUTSHELL:

The Business Operations Manager (BOM) will play a pivotal role in overseeing the efficient functioning of our network of Yoga Movement studios, ensuring seamless operations across multiple locations. The role encompasses all facets operations and team management, including team structure, quality assurance and training, hospitality and customer service, facility management and upkeep, as well as product and inventory management. They will work closely with the HQ teams of marketing, human resources and business development to drive results to forecast for business performance.

It is expected that the BOM will lead by example, exemplifying our company values of Building Community, Giving a Damn, The Art of Small and Keep Pushing in their own behaviors in and out of the studios. This role will work between the HQ office and the studio locations, monitoring meetings and busy periods, new staff that require attention, as well as quality assurance checks for compliance with company standards, and then making a judgement call on where they spend their time. As a guide, we see the role as 60% office time, and 40% studio time.

KEY RESPONSIBILITIES:

TEAM MANAGEMENT AND CULTURE 35%

Our studio operations and teaching team are the backbone of our business – large teams that require the BOM to deliver and drive a clear and organized management structure, standard operating procedures and metrics for success. The BOM will oversee the strategy and planning around recruitment, training, scheduling and supervision of these teams and their delivery of success metrics with the support of their Studio Managers, Academy & Training Manager and the HQ administrative team. They are responsible for ensuring these strategies and processes align with Yoga Movement brand standards to deliver manpower with an eye to headcount planning and performance management for both departments in line with the business’ forecasts and plans.

The BOM is a positive, dynamic personality who will foster a positive work environment that promotes teamwork, collaboration and professional growth through implementation and maintenance of standard operating procedures and quality assurance aligned with the company’s values, with a goal to optimizing employee performance, satisfaction, and retention. Ultimately, this role drives the culture of the team on the ground, shaping the Yoga Movement environment.

OPERATIONS AND CUSTOMER SERVICE 35%

The BOM will monitor day-to-day operations across all studio locations, delivering a service experience to the company’s brand and operating standards. They uphold the high standards of customer service excellence across all studios, including identification of areas for improvement and implementation of strategies to optimize efficiency and productivity, ensuring that our front-line team are well-versed on current promotions and supporting sales lines, operational news and updates, to provide any necessary support to our clients.

In addition to the team’s technical proficiency in adhering to YM’s service standards, the BOM will strive to infuse the sense of community, personalization, hospitality and authenticity embodied by YM’s brand values into the client experience They will develop client engagement initiatives to enhance the overall brand experience and satisfaction, including quality audits, feedback mechanisms and loyalty programs.

Outside of the studio walls, the BOM will support the Marketing and Business Development teams in planning and execution of a seamless online to offline experience via our social media channels and the YM App, in line with our Marketing calendar and tech development timelines.

A fluent proficiency with our CMS, CRM and other operational platforms is necessary to achieve success in this role. Supported by the relevant HQ departments, the BOM will oversee any front-line team deployment and issue reporting of each of our tech platforms, providing feedback and advisement for future updates or platform selection.

FACILITY AND INVENTORY MANAGEMENT 20%

The BOM must ensure systems are in place for facilities management, including general housekeeping and tidiness of reception areas, change rooms, practice rooms and storage areas. It’s the first thing our clients see and it’s this roles responsibility to ensure it’s looking the goods! Monthly HQ and Client Audits will be the responsibility of this role. Upkeep of the studios must be dealt with quickly and cost effectively, with clear channels for escalation and timelines for repairs and maintenance.

The BOM will also ensure the smooth working of the YM Merchandise. They will lead the curation of new seasons of the YM Merch, working closely with the Marketing Team to identify new designs and trends that will ensure product success. They will be setting up systems to monitor stock levels and build out new ranges when in demand. Once developed, the Manager will work in line with the Marketing team to assist in creative ways to dictate a clear marketing and promotional strategy with the intention of resulting in product sales.

REPORTING AND BUSINESS PERFORMANCE 10%

The BOM will have an intimate understanding of the sales and attendance of the business and present trends to the HQ team on a weekly basis. Operationally, they will use learnings from the reports to gain efficiency in areas like scheduling, leave management and planning future campaigns; and contribute business performance feedback and ideation to the General Manager and Marketing teams.

As a Full-Time employee of Yoga Movement, it is expected that the Business Operations Manager is an exclusive employee of YM.

Role: Area Manager

Position Type: Full Time, Temporary Employee (Maternity Cover)

Work Location: Orchard Rd, Singapore (On-site)

Reports to: Business Operations Manager

Dates of employment: June 2024 - October 2024

The Yoga Movement Area manager is wholly responsible for the inner workings of their two assigned studios, including but not limited to, all facets of Client Service Management, Studio Analysis, Team Management and Studio Management.

The Area Manager is ultimately responsible for how their studios look, feels, presents, smells, etc. Whilst working in line with the company’s branding and long-term goals, the Area manager will own their studio’s operational needs and ultimately be responsible for the client’s experience in their space.

As a Studio Manager at Yoga Movement, you will be entrusted with leading our team to deliver exceptional experiences to our clients. Your role is pivotal in maintaining high levels of customer satisfaction, resolving inquiries efficiently, and continuously improving our service standards. Your leadership will shape the overall customer service strategy, ensuring that every interaction aligns with our commitment to

service excellence.

CLIENT EXPERIENCE MANAGEMENT

•Team Leadership: Lead, inspire, and motivate the customer service team to consistently deliver

outstanding customer experiences.

•Customer Experience Excellence: Oversee the development and execution of customer service

strategies that prioritize client experience. Drive a culture of exceptional service through training and

mentoring.

•Team Communication: Ensure that the team is well versed on all the current offerings, terms and

conditions and any other information that they require to educate and sell to clients.

•Issue Resolution: Effectively manage and resolve complex customer inquiries or escalations, ensuring

timely and satisfactory solutions. Monitor trends in customer feedback to proactively address potential

issues.

•Cross-functional Collaboration: Collaborate with other departments, including marketing, sales, and

operations, to ensure alignment in delivering a seamless customer experience across all touchpoints.

PERFORMANCE & REPORTING

• Scheduling: Optimized schedules for teachers and front desk team done in a timely manner via Connect Teams.

• Reporting: Analyze data to identify trends, patterns, and areas of improvement in studio operations, client

engagement, and overall attendance and sales performance.

• Drive Attendance Strategies: Stay attuned to market trends, understand demands,

and identify emerging opportunities, you will be instrumental in maintaining your studios' allure as a

dynamic and sought-after destination.

• Newbie Acquisition Strategy: Working closely with the Client Engagement Team, you will support on execution of

comprehensive acquisition strategies aimed at securing new clients for the studio.

• Conversion: Partnering with the Client engagement team on conversion strategies for your studios to ensure business success is met.

STUDIO MANAGEMENT

• Oversee day-to-day operations of the studio, ensuring a seamless and welcoming experience for clients. Manage scheduling, optimizing class capacities, and studio resources to optimize efficiency.

•Studio Look and Feel: Take charge of maintaining the physical environment of the studio. Ensure cleanliness, tidiness, and a visually appealing atmosphere that reflects the brands' standards.

• Fixes and maintenance issues to be attended to as quickly as possible while still working within the monthly budgets.

• End-of-Month Tally: Conduct accurate end-of-month sales and stock count reports. Collaborate with relevant departments to ensure financial data is recorded and reported accurately and on time.

• Inventory Management: Monitor inventory levels of studio supplies and merchandise, coordinating replenishments as needed. Maintain well-organized storage areas.

TEAM MANAGEMENT

Team Management encompasses efficient scheduling of the Front Desk and Teaching teams, nurturing collaborative client service and propelling team growth.

• Hiring & Onboarding: Work closely with HR to ensure that the team is fully staffed and with a well

trained, on brand team. Onboarding processes, and disciplinary functions for all team members.

• Training and mentorship: Hands-on involvement in the development and standards of the Front Desk team.

This is a Full Time, 5 month contract role at Yoga Movement, as a valued member of the HQ Operations team. If interested, please submit a cover letter, resume and dates of availability to [email protected].

Admin and Accounts Coordinator

Position Type: Full Time, Temporary Employee (Maternity Cover)

Work Location: Tanjong Pagar, Singapore (On-site)

Reports to: Business Admin Manager

Dates of employment: May 2024 - September 2024

The Admin & Accounts Coordinator will be an employee of Move Repeat Pte. LTD, (STRONG Pilates, Yoga Movement Pte. Ltd) and will oversee all the entites under this holding company.

The Admin & Accounts Coordinator role is a vital support role contribuing to the efficient and optmized operation of our HQ office and studios. This role provides support for day-to-day studio management through organizatonal duties, accounts payable and receivable functonality, insurance, and admin assistance, with visibility into business operations and office administration.

This position will be a 5-month maternity leave cover.

This job is for you if you have the following skill set;

• Basic accountancy knowledge

• Good understanding of bookkeeping procedures

• Exceptional attention to detail and accuracy

• Ability to maintain confidentiality

• Database management

• Problem solving skills

• Superb organizational and time management abilities

• Great collaboration and communicatioon skills

• Proficiency with Microsoft Office

• Hands-on experience with accounting software, like XERO will be preferred.

Accounts Payable:

The role of the Admin & Accounts Coordinator will be to provide administrative and clerical support to the organization. The role will include completing payments and controlling expenses by receiving payments, plus processing, verifying, and reconciling invoices.

• Ensure payment of invoices on due dates.

• Ensure accurate paperwork, coding, and approval of invoices.

• Setting up rental payments monthly and managing lease renewals timelines • Processing transaction on XERO (including GIROs)

• Maintain the electronic invoice portal on XERO.

• GL vs SL reconciliation of payable accounts

• Accounts Payable Aging schedules

• Updating all relevant master files to track spends for Suppliers. Especially Master lease

• Lease master update on renewals

• Change of use applications for new locations

• Process refunds (following appropriate approvals)

• Ensuring royalty payments are made on time with supporting documents from the

Business Admin Manager.

• Process and make payments for Withholding Tax.

• Petty cash management and reconciliation – café

• Setup team with bank access and Credit Cards

• Ensure rejected salaries are reported to the Business Admin Manager before the end of the month.

Accounts Receivable:

Collect the correct amounts from clients within the appropriate timelines and provide the necessary support to the ops team throughout those processes.

•Processing, verifying, and posting receipts for services rendered on XERO.

•Work with 3rd Party booking systems to finalise payments following monthly reconciliations.

•Set-up and follow-up on 3rd party issues and payments

•Credit control and management of unpaid invoices

•Maintain the electronic invoice portal on XERO.

•GL vs PL reconciliation of receivable accounts

•Accounts Receivable Aging schedules

•Consolidating Ezypay

•Follow-up on all deposits weekly

•Grant research and assistance on what is available

This role will assist the Business Admin Manager to finalise key financial information around end of month reporting for all studio locations. This includes:

•Timely submission of AP and AR documentation for month end to Accountants.

•Verifying all AP and AR transactions on the DBS bank account

• Manage collection/payment activities such as sending follow-up inquiries monthly.

•Reconcile and record credit-card transactions on XERO.

•Pull together and record Petty cash transactions on XERO.

•Other reporting and analysis as and when requested by the operations and/or finance team.

•Member account management – including liaising with clients regarding their refunds, their events, and other queries that they may have.

•Utilities billing and payments

•Provide recommendations to the management and operational team to improve systems and processes.

•In-studio operational shifts for hands on feedback and trainings

• Follow up on all issues as identified by Managers.

•Assist with Audit queries as and when required.

The role of the Admin & Accounts Co-ordinator will be to ensure the smooth office operations. This will include:

•Administering Corp pass, MOM, MOH and other government accesses

•Controlling correspondence, designing filing systems, and monitoring clerical functions.

•Holder and responsible for all original share certificates

•Managing incoming mail

•Ordering stationery, IT equipment and office supplies on a timely basis.

•All other procurements related to office and studios.

•Development of documentation for new studio administrative needs

•Liaise with the HR Manager to set up and order office equipment for new starters.

•Assisting Growth Team with their admin queries and request

•Additional administrative assistance as necessary

•Organise office and F&A dept meetings and gatherings.

If you are interested in this role, please apply here or email our HR department: [email protected] with your resume and earliest possible start date.

Founded in 2012, Yoga Movement is Singapore's leading boutique fitness and lifestyle group, with a growing portfolio of studio locations within Singapore, a successful online class series, quarterly Yoga Teacher Training certifications and much more.

We are seeking teachers to join our dynamic team who meet the following requirements:

• Full-time and part-time position for teachers with at least 1+ year's' teaching experience
• Undergone RYT certified teacher training program
• Demonstrate understanding of the YM brand, class types and teaching style

Your contracted hours start from 6 hours/week (6 classes)

We will require weekday and weekend availabilities

Check out our offerings on our website: www.yogamovement.com

Extensive on-the-job training and mentorship is offered for growth!

Get in touch with us at: [email protected] to submit your interest!

The Yoga Movement Full Time Front Desk Warrior will be responsible for the inner workings of their Studio, including but not limited to; all facets of Customer Service Management, presentation of the physical studio space, and Management of the Online and Offline Operations.

The Front Desk Staff will be responsible for how their Studio looks, feels, presents, smells, etc. Whilst working in line with the company’s branding and long-term goals, the Front Desk staff will also be responsible for the clients’ experience in the studio spaces as the core people on the ground. They will work closely with the Area Managers to complete all the studio related deliverables and adhoc tasks as assigned to them.

CUSTOMER SERVICE MANAGEMENT:

We run on an extremely high customer service focus in the business. We do not have binding memberships or contracts, which implies that we need to provide great service every time to ensure that our clients keep coming back.

The Full Time Front Desk Staff will be responsible for managing all customer-based enquiries including but not limited to:

• Maintaining a strong customer service etiquette• Managing any e-mail and any other adhoc enquiries, requests and complaints

• Ensuring a very positive yet relaxed demeanour... we are confident, polite, energetic, engaging, and fun.Whilst we have more of a relaxed ‘sales focus’ at YM, the Full Time Front Desk staff has to be well versed on;

• Current promotions and supporting sales lines (i.e., how to break it down for the customer and list benefits)

• Current pricing structures and supporting sales lines (i.e., same as above)

• Validity of packages (as well as all the ‘tricks’ people use to try and get extensions)

• Flexibility of packages (ensure staff understand that we truly are flexible... within reason)• Terms and Conditions of our offerings

• Other service standards The Full Front Desk staff will also compile feedback given by clients and assist the Area Managers in ideating solutions for any areas of improvements.

STUDIO MAINTENANCE:

In line with YM’s intent to provide a great brand experience, the Full Time Front Desk Staff is responsible for how their studio looks, feels, smells, and presents. This is including but not limited to ;

• General housekeeping and tidiness of the entire studio including front desk areas, practice rooms, changing rooms and toilets at all times.

• Completing Daily Grind set by the Area Managers.

• Ensuring that all facilities are working well and refilled sufficiently.

• Ensuring Retail Racks are sufficiently filled with complete size runs and offerings.

• Completing Stock Counts as and when required by Area Managers

The full time Front Desk is also required to train all incoming front desk staff. At the end of the training, the FT FDs are required to ensure that FDs are

• Well versed with CMS, YM APP and the YM Website.

• Familiar with other third-party booking sites.• Able to answer queries related to the above-mentioned online platforms.

• Able to speak confidently about the brand and offerings.

TEAM SCHEDULING:

Being a team player is crucial in this role. The FT Front Desk staff is required to provide a hospitable environment for their teams. This is including and not limited to:

• Scheduling the FD shifts for their locations/areas (including uploading these shifts on the platform for view by staff and for completion of payroll)

• 5 shifts per week to be done by them.

• Covering shifts when required

• Helping out in any way possible as requested by the Area Manager

• Communicate with the team and create a comfortable environment to encourage open and honest conversations.

In your application, please state a location preference, you can find the list of studios on our webiste: https://www.yogamovement.com/studios

Please email [email protected] or apply directly through this link.

Move Repeat is a fitness lifestyle brand in Singapore, known for Yoga Movement and STRONG Pilates. With a strong presence in multiple studios across the city, we are committed to helping individuals lead healthier lives through mindful movement. We are seeking a dedicated Creative to join our marketing team and support in creating enticing visuals for our Yoga Movement and STRONG Pilates studios.

Who you are:

As a Creative at Move Repeat, you will play a vital role in assisting the Marketing Specialist in implementing marketing campaigns and strategies for the development of fresh content. Brand perception is key to the success of Yoga Movement and STRONG and we need someone to drive this forward.

Key Responsibilities:

Videography and Animation: Assume a leadership role in the entire videography process, encompassing concept development, mood board creation, scripting, filming and post production. Manage the operation, maintenance and troubleshooting of audio and video equipment. This person must be well acquainted with video editing tools and have strong experience of weaving animations into videos.

The ability to strategise cost effective ways to work with people both inside and outside the fitness industry, to develop on point content. Share feedback on strategy, strengths, and opportunities for YM and STRONG online, the content, the marketing strategy, and the imagery.

Design: Design high quality content for our brand platforms, such as internal and external decks and campaigns. Partner closely with the Marketing Specialist to conceptualise ideas and effective visual directions. Ability to explore and execute visual directions based on requirements and collaborate with Marketing Specialist to ensure consistency of design across deliverables. This person must have a strong understanding of design principles, including typography, layout and color theory.

Photography: A commitment to ‘world-class’ photography for in-house photography relating to campaigns, events, socials, profiles, YMA, or even Specialty Classes. To furnish the Marketing Team with any visual materials needed — whether new or from archived shoots.

Content Management: Work closely with the Marketing Specialist in producing content, ensuring they are consistent and on-brand.

Campaign Ideation and Coordination: Work with the Marketing Specialist to dream up campaign vision and ideas for execution. Responsible for curating storyboards. They will have to curate visuals according to the given brief. Assist in the coordination of digital marketing campaigns, including social media advertising, email marketing, and content marketing, by working closely with the Marketing Specialist.

Qualifications:

• Strong experience in Videography and Photography
• Full-suite knowledge in video production
• Professional technical knowledge and ability to operate, set up videos, audio, lighting or other production equipment independently
• Previous experience or internship in a creative house is a plus
• Good proficiency with visual design tools (Adobe Photoshop, Illustrator, Indesign or equivalent)
• Adept in motion design tools (Adobe After Effects, Premier Pro or equivalent)
• Strong organisational and multitasking skills
• Excellent attention to detail and ability to meet tight deadlines
• Ability to work and communicate collaboratively in a team-oriented environment