Total 76,436 Others/Any account manager job vacancies in Singapore

Key Responsibilities

• Operations Management:Oversee daily operational activities to ensure efficiency and productivity.
  Develop and implement operational policies and procedures.
  Monitor performance metrics and identify areas for improvement.
  
• Project Management:Plan, execute, and manage multiple projects simultaneously.
  Define project scope, goals, deliverables, and timelines in collaboration with stakeholders.
  Ensure projects are completed on time, within scope, and budget.
  
• Leadership & Team Management:Supervise and mentor a team of operational staff and project leads.
  Foster a culture of collaboration, accountability, and continuous improvement.
  Facilitate communication across departments and stakeholders.
  
• Budget and Resource Management:Manage budgets and allocate resources effectively.
  Ensure cost-efficiency while maintaining high-quality output.
  
• Risk Management:Identify and mitigate potential risks to operations and project outcomes.
  Develop contingency plans to address unforeseen challenges.
  

Qualifications

• Minimum of 5 years of experience in operations and project management roles.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Outstanding organizational and multitasking skills.
• Knowledge of industry-specific compliance and regulatory requirements is a plus.

• Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
• Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
• Seek ways to better promote the store, the product line and service within the store.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
• Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
• Manage all controllable costs with a view to maintaining profitability.
• Ensure the store remains clean and presentable at all times.
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

Liaise with the main contractor, consultant, clients on the progress of Plumbing & Sanitary as well as any other services awarded's installation works.

• To supervise all works on site and ensure in accordance to the drawings, safety standards and comply to local authorities requirement.

• Able to design, submit, coordinate drawings and plan for approval and amendment.

• Adopt preconstruction isometric drawing preparation and material take off prior to site possession.

• Ensure site storage are ready and inventory system is in placed all the time.

• Able to handle more than one project at a time.

• Attend inspection / meetings with supplier, sub contractor, main contractor, consultant, and authority

• Prepare progress claim to main contractor / client & attend meetings

• Prepare & certify progress claims of sub contractor & suppliers

• Willing to suggest and adopt to all company policy which may update from time to time.

• Willing to work off hours when necessary to ensure projects are always in best performance.

Job Requirement:

• Possess a License Plumber License are preferable

• Min 7 years of relevant experience

• Knowledge in Autocad will be advantage

• Class 3 Singapore Driving License

Job Highlights

• Our Values: Passion, Teamwork, Quality, Integrity, Clarity
• Ranked as the Top Accounting Firm
• Nominated by HRM as Employer of Choice

Do you want to join a firm that is?

• An international audit, tax and business advisory firm with more than 220 offices worldwide
• Ranked as the Top Accounting Firm in Singapore
• Nominated by HRD and Influential Brand as Employer of Choice
• Certified the Great Place to Work

We are excited to be awarded the “Great Place to Work in 2023” and “2022 Asia’s Top Employers” by Influential Brands!

We are proud of the firm’s culture we’ve grown to make PKF-CAP LLP a place where people love to come to work every day. The awards are a recognition of exemplary adaptation to our firm to become relevant to our clients, as well as our employer strategies to be sympathetic to the needs of our talented employees!

Job Description & Requirements

• Managing a portfolio of audit clients (both MNC and SME) in audit and assurance division.
• Managing audit engagement teams to deliver top quality services.
• Develop a strong client relationships, with sound technical knowledge and ability to motivate team members
• Minimal 4 years of experience in reputable Singapore CPA firms

Roles & Responsibilities

Responsibilities:

- Maintain overall cleanliness, tidiness & hygiene of restaurant at all times

- Manage daily reservations

- Welcome & attend to guests' enquiries

- Provide good customer experience. Making guests' feel comfortable & like home

- Explain food & wine menu to guests

- Recommend and take food & beverage order

- Manage inventories and assist in administrative duties

- Wash & wipe dry glasswares

- Events setup & service

- Event Management & Marketing

Requirements:

- Minimum 5 year of similar job experience in Gastro-Pubs, Western restaurants

- Passionate in ensuring good dining experience for all guests & delivering quality service

- Well groomed, friendly personality with good customer service skills

- Able to work on weekends

- Basic Wine knowledge and proper wine service

- Very organised and resourceful

- Ability to use POS machine

- Good Service Etiquette

- Able to manage and lead junior crew

- Able to handle customer complaint

- Good attitude

- Eager to learn

Good position to start off to promote to Restaurant Manager in the future. This position allows you to learn everything you need to know to manage a restaurant.

Job Description:

• Cultivate relationships with high net worth (HNW) clients.
• Comprehend the financial objectives of HNW clients and propose tailored wealth management solutions, including insurance, leverage products, structured products, and investment instruments, to foster the protection and growth of their wealth.
• Deliver exceptional customer service, ensuring a superior banking experience.
• Participate in networking and marketing initiatives to enhance the customer base.

Skills and Experience Required:

• 2 years of sales experience - preferably banking
• Local diploma is minimally required

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Job Summary:

Seeking a Sales Manager / Engineer with a civil engineering background and sales experience in construction or building materials. This role involves liaising with consultants, professional engineers, architects, and façade contractors to drive sales and deliver presentations.

Job Responsibilities:

• Develop and execute sales strategies.
• Build relationships with industry professionals.
• Coordinate with the technical team to present aluminum and glass, façade and curtain wall solutions.
• Coordinate with project teams and provide regular sales updates.
• Follow up on claims and payments from clients to ensure timely processing.

Job Requirements:

• Degree in Civil Engineering
• Sales experience in construction / building materials
• Knowledge of façades, curtain walls, and glazing systems is an advantage
• Strong communication and presentation skills

ASSISTANT MARKETING MANAGER

Reporting to the Head of Product Management and Asia Pacific Regional Marketing, you will be responsible for:

Job Scope

• Manage the regional partner's program, including planning annual sales targets, promotions, marketing plans and partner conferences.

• Work closely with the commercial team to develop and execute the in-country marketing

plan (sell-in/sell-out, branding, stocking promotion, etc)

• Develop consumer communication toolkits and deploy/guide partners for execution.

• Deliver omnichannel customer engagement campaigns by conducting consumer research to develop a qualified brand concept and understand consumer preferences.

• Implement lead generation activity at all stages of the consumer buying journey to deliver a seamless online experience through multivariate testing.

• Responsibile for e-Commerce store set up and sale.

Requirements

• Degree in Marketing and/or Business.

• Proven track record in partner programs, consumer engagement, social media and e-Commerce.

• Demonstrate experience developing multiple distribution channels and agency management.

• Strong commercial outlook with the ability to drive revenue growth through marketing.

• Excellent forward-thinking, strategic and analytical capability or skill set.

• Works extremely well as a team member and excels as an individual contributor.

• Strong negotiation and relationship management skills.

• Traveling is required

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

ROLE OVERVIEW

The Packaging category assistant Manager for SEA will be responsible for supporting the SEA Category Manger in delivering packaging category strategies across SEA.

Responsibilities:

• Supports execution of relevant packaging projects for SEA under the guidance of the SEA Packaging Category Manager.

• Oversight of relevant packaging projects within SEA to ensure they are delivered as in accordance with market roadmaps.

• Identify any risks associated with delivering relevant packaging projects by leading resolution of critical issues impacting the projects and subsequently driving decisions to closure, escalating where appropriate.

• Support and report tracking, status and risks for relevant packaging projects

• Balancing cross-functional departments through partnering with key stakeholders that are working against the delivery of relevant packaging projects

• Ability to lead and influence project team members to take positive action and accountability for their assigned work; tries to resolve any issues/challenges directly with team members and escalates to management if needed.

SKILLS AND EXPERIENCE

• Bachelor’s Degree in engineering, technical or packaging related discipline or minimum of 3 years in project management within the Food Service, QSR, Consumer Packaged Goods or Pharmaceutical industries.

• Minimum 3 years in packaging-related industry/discipline with demonstrated success in packaging.

• Ability to work in a matrix organization: business acumen, communication, interpersonal, influencing, relationship-building and presentation skills.

• Excellent communicator at all levels of the organization

• Solid theoretical knowledge of primary package design and manufacturing processes and procedures.

• Analytical approach to problem solving and decision making with impeccable organizational skills and attention to details.

• Demonstrated knowledge and experience with technical software tools such as Microsoft Outlook, Word, Excel, PowerPoint and MS Project

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Order : 610130

Responsibilities:

• Conduct professional, consultative financial analysis and profiling sessions to meet customers’ financial needs and objectives.
• Build and deepen client relationships by offering regular market updates and trend analysis on both local and international financial products.
• Promote and offer a diverse range of sophisticated banking products to existing and potential clients, including Structured Notes, FX Trades with leverage, Corporate and Sovereign Bonds.
• Provide expert financial analysis and deliver tailored wealth management solutions, including bancassurance, loans, and investment products.
• Actively engage in branch activities, contributing to the success and growth of the bank.

Requirements:

• Recognized local university degree.
• Results-oriented, dynamic, and self-driven personality.
• Excellent communication and interpersonal skills to build strong client relationships.

Join us and be part of a team that delivers elite financial solutions to high-net-worth individuals! Shape the future of wealth management with cutting-edge products and market expertise.

Note: We regret that only shortlisted candidates will be notified. Rest assured, all applications will be added to our resume bank for future opportunities.

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EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Responsibilities:

• Manages and coordinates a team of drafting and detailing engineers, cost estimators, fabrication and project team

• Ensures proper planning and execution of projects to meet or exceed performance indicators in terms of quality and timeframe

• Oversees the planning of project operations and resolves technical and scheduling issues on-site

• Main point of contact and liaison between project teams and the client's representatives, consultants, and relevant authorities

• Review contract, design drawings, specifications, and bid documents

• Implement effective contract and claim management to increase the contractual margin and protect the Company against liability claims

• Site visits to review the progress of your job

• Monitor compliance of work with workplace safety and health regulations

• This job description is not all-inclusive and may include other duties as assigned

• Candidates should be able to manage multiple projects of various sizes and levels of complexity.

Requirements

• Minimum 5 years of Project Management experience.

• Diploma or equivalent Bachelor's Degree in Construction Management, Structural/Civil Engineering

• Experience with fabrication and installation of structural steel and miscellaneous metals

• Strong analytical, written, and verbal skills.

• Strong computer skills, including AutoCAD, Microsoft Office Suite Project setup

Kindly provide your expected salary, last drawn salary, and reason for leaving in your CV/Resume

• Accountable for the successful management of assigned key accounts.
• Lead, oversee, and coordinate operations for export/import order fulfillment as the primary point of contact.
• Supervise, recruit, and train staff to achieve operational excellence.
• Ensure shipments are carried out accurately and on time, following the agreed SOP and KPI.
• Maintain high levels of customer satisfaction while identifying up-sell and cross-sell opportunities within existing accounts to maximize business share.
• Conduct regular reviews and audits of SOPs aimed at enhancing operational efficiency through system automation or process simplification, thereby reducing potential risks.
• Establish and uphold guidelines and best practices to minimize shipment compliance risks.
• Ensure full adherence to Singapore Customs Regulations.
• Monitor departmental budget controls and ensure optimal use of resources, including facilities, system applications, personnel, and related data.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

*Seeking for a Credit Risk Senior Manager/Deputy Head who has minimum 8 years of experience in Credit analysis dealing with Local Corporates/Large Corporates/MNC (Corporate Banking experience)*

THE COMPANY

Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for a Credit Risk Senior Manager/Deputy Head to be part of their team.

JOB RESPONSIBILITIES

• Conduct Credit reviews/give Credit approval
• Handle stress testing and portfolio management
• Perform cash flow projections
• Propose Credit recommendations
• Perform industry and economic analysis
• Ensure compliance to credit policies
• Liaise with Credit committee
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education
• Minimum 8 years of experience- Credit analysis in Local Corporates/Large Corporates/MNC (Corporate Banking experience)
• Highly analytical, focused, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

We are seeking individuals with a dynamic personality to be a part of a MNC. Selected candidates will be trained to build and nurture strong relationship with customers.

Benefits:

Attractive remuneration compensation
Fast-track career progression
Transportation allowance
Travel opportunity

Job Requirements:
Creative problem solving & top notch organizational skills with attention to detail
Prioritize tasks according to urgency and meet tight deadlines with quality work, excellent time keeping
In depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals
Experienced in dealing with confidential information using discretion and sensitivity Excellent interpersonal skills - Outstanding telephone manner
Independent, Confident with working under pressure
Knowledge of the Customer Service
Mature and Polished appearance
Good team player and Reliable
Fast learner and Self-starter

Qualification:
A recognized Degree/ Diploma in any field
Fresher’s are welcome to apply!!!

EA Name: Louise Chia Chau Lu
Registration No. R1769464
EA License No. 22C1201

Responsibilities:

• Identify and establish international payment gateways in the South Korea.
• Maintain and nurture strong relationships with local payment service providers in these regions.
• Negotiate with payment service providers to secure competitive service fees and currency exchange rates.
• Ensure the reliability and diversity of payment gateways.
• Suggest and implement incentive programs as needed.
• Undertake additional tasks as assigned.

Requirements:

• Bachelor’s degree in Finance or related discipline
• 3+ years working experience in USA, South Korea, Japan and Taiwan PSP
• Interests in cryptocurrency products
• Solid experience in establishing payment channels

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities :

* To perform the Accounts Payable function

* Update receipt transaction records

* Process Claims and Petty Cash Documentations

Job Requirements :

* 1-2 years account related working experience

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Duties and responsibilities

Handle general accounting (AR)

Prepare remittances,GIRO, cheques, and journals for all payments

Recording and posting transactions, inter-company charging in appropriate journals

Reconcile statement of account for suppliers

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

Job: Experienced Business Developer in HR/ Recruitment (Freelance)

Are you a seasoned professional with a proven track record in both recruitment and/or B2B business development? We're looking for an experienced Recruiter (Business Development Associate) to join our team and drive our growth by building and nurturing relationships with global/ international clients.

Key Responsibilities:

• Develop and implement strategic business development plans to expand our client base in the recruitment industry.
• Identify and engage with potential clients, presenting tailored recruitment solutions to meet their needs.
• Build and maintain strong relationships with clients and stakeholders, ensuring exceptional customer satisfaction.
• Collaborate with internal teams to deliver high-quality recruitment services and achieve business objectives.
• Monitor industry trends and market conditions to identify new business opportunities.
• Prepare and deliver compelling presentations and proposals to prospective clients.
• Achieve and exceed sales targets through effective business development strategies.

Requirements:

• Minimum of 1 year of proven experience in business development, HR or preferably within the recruitment industry.
• Demonstrated success in working remotely and with various clients.
• Exceptional ability to build and maintain relationships with stakeholders such as clients and candidates.
• Strong communication, negotiation, and presentation skills.
• Highly motivated self-starter with a proactive approach to achieving goals.
• Ability to work independently and as part of a collaborative team.

Commission is 50% (for each deal)

Duties and responsibilities of the job

(1) Accounts Receivable

• To prepare tax invoices, debit notes, credit notes

• To code, input and update all records into the relevant system.

• To prepare refunds to customers

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Description:

• Assist in AR transactions including billing & receipt
• Follow-up on outstanding bills
• Prepare journals, adjustment and audit schedules
• Process interco and related transactions
• Backup for clinic cash collection
• Any other task assigned

Requirements:

• Min. Diploma in Accounting / A Level planning to study Accountancy
• Entry Level - No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Working days: Mon to Fri
• Working Hours: 9am to 6pm
• Working location: Defu Lane
• Basic Salary: $2000 - $3000

Responsibilities:

• Perform general administrative duties such as filing, faxing, photocopying, dispatching of mails, ordering of stationery supplies and scheduling maintenance checks on office equipment.
• Attend to incoming calls and enquiries.
• Maintain a high degree of confidentiality and discretion in matters involving patient/ customer care.
• Assist in collecting payment
• Issue invoices and follow up Payment, weekly report of payment update
• Filing for documents
• Support Payroll for full time & Part Time Staff.
• Maintain a high standard of housekeeping and workplace organization at all times.
• Initiates and drives continuous improvements in own work area on regular basis.
• Perform any other duties as and when assigned.

Requirements:

• Preferably min 2 years of working experience (in healthcare setting or account setting)
• Familiar with the use of Microsoft office, internet and email.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Account Manager [After Sales Service]

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling