Total 12,064 account officer job vacancies in Singapore

JOB DESCRIPTION

l HANDLE FULL SET OF ACCOUNTS

l CHECK SUPPLIERS INVOICES & SEEK APPROVAL BEFORE PROCESS PAYMENT

l ABLE TO HANDLE AP/AR/GST FUNCTIONS

l PETTY CASH REIMBURSEMENT

l MONTHLY BANK RECONCILIATIONS & PREPARE FOR AUDIT AND TAX PURPOSES

l ASSIST WITH THE PREPARATION OF MONTH-END CLOSING AND YEAR-END AUDITS

l PARTICIPATE IN STOCK TAKE EVENTS AND INVENTORY RELATED MATTERS

l ASSIST IN ANY AD-HOC DUTIES AS ASSIGNED

REQUIREMENT

l PROSSESS AT LEAST AN ACCOUNT LCCI OR EQUIVALENT

l AT LEAST 2-3 YEARS OF RELEVANT EXPERIENCE

l FAMILAR WITH ACCPAC WOULD BE AN ADVANTAGE

PLACE : TUAS CRESCENT MRT

· Provide front-desk service duties, such as handle incoming calls, attend walk – in visitors, handle incoming mails and fax, handle incoming and outgoing courier services including transmit the documents items from office to site by mail or courier.

· Manage and up-keep overall cleanliness and tidiness of office areas.

· Managing administrative tasks such as filing, typing, copying, binding and scanning.

· Maintaining records, updating paperwork, and documenting procedures as per the requirement of an organisation.

· Assist with preparing payment certificates

· Process employee expense reimbursements.

· Assist in accounting matters such as matching of PO, DO, invoices, documentation and filing.

· Assist in purchasing matters.

· Provide other admin or general office support duties as needed.

The Role
- As Program Manager: Responsible for the overall strategic steering and coordination of World Programs, as well as customer relationship management for the Program.
- As Managing Insurer: Manage the relationship and commercial activity for a portfolio of clients where another MNC team provides the strategic lead

Future Challenges

- Deliver, through an excellent organization of the customer relationship and first class execution, long-term profitability, high customer satisfaction rating (NPS) translated into high retention performance.
- Identify new cross and up selling business opportunities, build and execute plans to convert these opportunities
- Support the transition to One MNC in the Region

Main Tasks

Under the guidance and reporting to Regional Account Director, APAC, Allianz Trade for Multinationals,

Reach targets of portfolio growth and quality
As Program Manager
- Ensure proper implementation of programs by taking an active role and ownership in the Business Implementation Committee (BIC) and co-ordination of MNC teams both domestically and overseas.
- Secure Renewal by delivering the correct balance of customer need with MNC business targets and metrics, identify cross- and up-selling opportunities, ensure proper pricing and propose consistent terms and conditions during renewal, according to CUW authority rules and guidelines
- Perform Amendment on existing programs/policies by handling and understanding issues in an international framework, ensuring the ongoing integrity of the program and delivery of client needs.
- Review and analyze and implement transfers requests from other BUs to MNC

As Managing Insurer
- Responsible for implementing and issuing the policy at local level
- Train and assist local client during the policy life cycle, render service for the local customer or broker within the execution framework of the Master Agreement
- Report to Program Account Director on performance of managed policies, in terms of risk acceptance and LR, and raising of mid- term amendment requests

Take personal responsibility for the implementation of group-wide quality of service standards
- Service customers based on guidelines of Operational Manual
- Comply with account management standards in regards to MNC processes, business rules and systems.
- Interact and coordinate closely with other core functions (i.e., Risk, Claims, PA) in order to propose a broad customer centric service, as well as other MNC Account Manager Teams and MNC Central Team
As Program Manager
- Apply MNC commercial underwriting standards to ensure profitability and quality of customer portfolio
- Be the main contact person with the Broker and client program management teams

As Managing Insurer
- Interact with broker and client as directed by Program Manager

Business Scope

- AZ Business Lines: Insurance | EH Business Lines: Credit Insurance

- AZ Size: Large | EH Size: Medium

- EH Scope: Global, Regional, Local

Leadership Behaviors

Internal leadership behavior:
- Build relationships with other core functions, other MNC Account Manager Teams and MNC Central Team
- Balance commercial and underwriting objectives
External leadership behavior:
- Convert up-selling opporunities into sales through ability to convince customers

Key Performance Indicators
- Profitability, quality of portfolio, growth (extension, renewals)
- Customer satisfaction and retention (like Net Promoter Score, retention rate, etc.)
- Achievement of service levels per segment
- Timely execution of program renewals, customer requests and program / policies implementations; alignement with process standards.

Typical Functional Skills / Experiences
• Advanced ability to manage and co-ordinate large global / remote teams to achieve objectives
• Advanced knowledge of the credit insurance industry, products and regulations
• Expert ability to manage clients and portfolios of account (programs) on a global basis to deliver best in class customer service
• Advanced ability to work to strategy guidelines to successfully achieve portfolio renewal
• Advanced ability to up and cross sell products during customer interactions to achieve growth targets
• Competent ability to build extensive networks with close contacts to market players and opinion leaders
• Competent knowledge of claims methodologies and the impact of policy conditions
• Expert ability to negotiate with customers in order to achieve results
• Advanced ability to communicate well via all mediums (eg. email, phone) and at all levels of an organisation within a multicultural setting
• Competent ability to operate in a matrix structure
• Competent knowledge of basic IT systems (eg. MS Word, Excel) and ability to learn new systems
• Advanced knowledge of written and spoken English (must) and Chinese(preferred) or other APAC languages (preferred)

We are currently one of the preferred partners for a large banking client and are engaged closely. We are looking for an account manager with strong experience managing an account portfolio end to end handling all facets such as revenue management, Sales and Stakeholder engagement. This Account Manager’s objectives would be to serve as the main point of contact in all matters related to client concerns and needs, build, and strengthen client relationships to achieve long-term partnerships .

Responsibilities:

• Building relationships: Developing strong relationships with customers, and connecting with key stakeholders
• Identifying opportunities: Identifying new business opportunities with existing customers
• Working with the internal organization and practices to bring the best of Capgemini to the front
• Revenue Management including contract negotiations
• High level understanding of Banking Domain and Technology skills
• Contract Management: Handling contracts and Account Revenue targets
• Managing risk: Managing risk

Our Client:

• Fresh Product
• 5 Days
• Pasir Panjang
• Up to $3,500 + VB

Responsibilities:

• Manage Accounts Receivable (AR) and Accounts Payable (AP) processes, including invoicing, collections, and payments.
• Monitor customer accounts for payment irregularities and prepare collection reports.
• Perform general administrative tasks: filing, data entry, handling correspondence, and office inventory management.

Requirements:

• Min Diploma in Accounting/ Finance or equivalent
• 1 year of experience in similar role

For interested applicants, please click "Quick Apply"

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Nurul Asilah Binti Ismail | EA Reg No: R24121710

JTE Recruit Pte Ltd | EA Lic No: 14C7215

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Job Responsibilities: • Submit of e-claims through the Mediclaim portal in accordance to the Medisave Regulations • Update the Medisave summary file on the submission and status of claims • Check and ensure claims payment from various institutions are tally with no discrepancies and follow up with relevant parties on any claim issues • Issue of final bill or cheque refund to relevant parties • File and organize all related documents, ensure accuracy and done in a timely manner • Handle of all emails and calls on claim enquiries • Maintain prompt communication with both internal and external parties • Provide the required support with the objective of providing quality claim service experience • Any other duties assigned by the Management

Requirements: • Possess e-filing claims processing experience in healthcare industry would be advantageous • Proficient in MS Office • A team player and able to work independently • Good communication and interpersonal skills • Able to multi-task and work under tight deadline in a fast-paced environment • Organized and has an eye for det

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Basic Salary: $1500 - $1800
• Location: Town
• Employment Type: 4-Months Contract
• Work Hours: Office Hours

Key Responsibilities:

• Assist with the filing and recording of finance-related documents, ensuring accuracy and proper organization.
• Support the team in maintaining financial records, including invoices, receipts, and other accounting documents.
• Managed and updated financial spreadsheets, utilizing Excel to record and track data.
• Create and format financial reports, memos, and other documents using Microsoft Word.
• Ensure timely and efficient document retrieval and storage as per company requirements.
• Collaborate with the finance team to ensure smooth operations and accurate document management.

Requirements:

• Min A-Level holder (No Experience Required)
• Proficiency in Microsoft Excel and Word
• Eager to gain hands-on experience in finance and accounting
• Detail-oriented and organized, with a strong focus on accuracy

EA Personnel : R24124899

EA Licence : 22C1376

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

"Join our dynamic team as a Technical Support Officer in our cutting-edge Engineering Lab, where innovation meets excellence!"

Working Location: Woodlands

Working Hours: Monday to Friday, 8am to 530pm

Salary: Gross up to $2500 per month

Contract: 5 months

Job Scope:

• Provide technical support during the preparation and delivery of classes/workshops/events in the lab and support the safe and proper use of lab assets
• Provide support to academic staff members in supervision of students/participants during activities
• Ensure materials and equipment are prepared and in working condition prior to the lab sessions
• Assist lecturers with demonstrations of experiments and equipment and conduct trial run for practical classes when necessary
• Provide assistance in admin duties, procurement of equipment and consumable for labs, receive delivery of items from vendors and assist in conducting annual stock take of assets
• Perform basic troubleshooting in the event of equipment faults and follow-up with external vendor on the repairs/servicing work
• Ensure adherence to QEHS (Quality, Environment, Health and Safety) procedures, including emergency plans, accident procedures, safe disposal of chemical waste, bio-hazardous materials, etc.

Job Requirements:

• Higher NITEC/Diploma in Electronics Engineering/Electrical/Electronic/Mechanical/Mechatronics, Engineering Design with Business or IT-related
• Proficient in IT tools such as Microsoft Office
• Good written and oral communication and administration skills

We regret only shortlisted candidates will be notified, thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job applicationfor the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

The Qiao lab in the School of Chemistry, Chemical Engineering and Biotechnology (CCEB) is currently looking for a talented and highly motivated Project Officer to join our team to study the chemistry basis of microbiota-host interactions.

Key Responsibilities:

• Performing LC-HRMS/MS analysis of gut microbiota-derived metabolites quantification and profiling
• Performing cell-based assays to study the immuno-stimulatory effects of the target metabolites
• Performing animal models such as DSS-induced colitis to study in vivo effects of the target metabolites

Job Requirements:

• Bachelor Degree in Chemistry, Chemical Biology or equivalent, must have at least one year of relevant research experience.
• Has strong grasp of understanding in analytical chemistry, biochemistry, microbiology and/or immunology.
• Must be able to perform molecular biology and protein biochemistry experiments, including cloning, protein overexpression, and purification etc.
• Must have prior experience with cell biology/immunological experiments, including transfection, ELISA, RT-qPCR, flow cytometry, western Blot etc.
• Must have prior experience with in vivo experiments in animal models, such as performing intraperitoneal, intravenous injections, oral gavage in mice, isolation of BMDM and BMDC, isolation of peritoneal immune cells etc.
• Must demonstrate strong passion and self-motivation, and hardworking attitude for basic research.
• Must be a self-starter and in learning new skills and techniques.
• Must have strong communication, organizational and interpersonal skills.

If you are interested, please apply with a cover letter and CV at your earliest convenience

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Attend to security enquiries in the premises.
• Conduct armed security patrol in the premises
• Consolidate incident reports.
• Perform armed access control and security screenings.
• Perform armed security surveillance at the command Centre.
• Perform crowd control in public areas and manage traffic on the roads.
• Perform law enforcement duties.
• Provide armed guarding and escorting services.
• Provide quick responses to incidents and emergencies.

Benefits:

• Attractive salary package – Basic Salary From SGD2,610
• Gross Salary up to SGD5,200*
• Bonus – Up to SGD25,000*
• Fully sponsored WSQ certified security training
• Annual leave
• Hospitalisation leave
• Comprehensive medical and dental benefits
• Group insurance coverage
• Work injury compensation
• Marriage and childcare leave
• CPF contribution
  *Terms and conditions apply.

Requirement:

• At least 3 GCE ‘N’ / ‘O’ Levels / NITEC or WPLN SOA 5 and above for all 5 modules (Writing, Speaking, Reading, Listening and Numeracy)
• Able to work shift duties (Including extended shift, weekends & public holidays)

Company overview:

"Our competitive edge in providing security solutions stems from investment in our greatest asset – Our People. An elite team of highly skilled officers and professionals in their respective fields, they fulfil a diverse array of roles across our core businesses and work together to create a better and safer future.

Step out of your comfort zone and embark on a journey of personal growth with us. Carve out your career in an environment where you are empowered to make a difference; be it in ensuring the safety and security of the nation, or the lives of the people around you."

• Oversee procurement processes for projects, ensuring cost-effectiveness and adherence to standards.
• Assess alternatives based on cost, quality, durability, and environmental impact.
• Source, purchase, and negotiate terms to ensure timely delivery.
• Issue and manage purchase orders, maintain cost databases, and generate procurement reports.
• Collaborate with logistics, service providers, and project teams to ensure smooth material flow.
• Organize and maintain project-related documents like contracts and reports.
• Schedule meetings, prepare agendas, and record minutes.
• Process invoices, track vendor payments, and maintain expense records.
• Act as a contact point for internal teams, clients, subcontractors, and suppliers.

Requirements:

• Minimum Diploma in any fields
• Minimum 1-2 years of purchasing experience in construction industry
• Proficient in Microsoft Office (Words and Excel)
• Good Communication, negotiation, problem solving and sourcing skills
• Project admin experience in a plus point

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Singapore Phenome Centre (SPC) aims to deliver world-class metabolic phenotyping services to NTU's scientific community, Singapore's researchers and industries in Singapore and beyond. The Scientific Officer is responsible for conducting analytical experiments and assisting with administration duties in SPC.

Responsibilities:

• Metabolite extraction from clinical and environmental samples
• Operate UPLC-QTOF, UPLC-TQ and NMR for metabolomics using standard operation protocol
• Report the results internally with the centre and department
• Assisting with various projects and operation of the centre
• Any ad-hoc duties as assigned

Requirements:

• Candidates should have a degree in Chemistry
• Experience in analytical instruments such as LC-MS, LC-MS/MS, QTOF, TQ, Mass Spectrometry Imagining would be highly desirable
• Communicate efficiently with the team, is a fast learner, and require minimal supervision
• Knowledge of analytical application in clinical and environmental science
• Good laboratory practice

This is a 1 year contract appointment.

Please submit your application via

https://ntu.wd3.myworkdayjobs.com/Careers/job/NTU-Main-Campus-Singapore/Scientific-Officer--LKCMedicine-_R00017132-1

Responsibilities:

· Attachment to store for learning opportunity

· Organize incoming stock into respective locations for store-in

· Verify quantities, condition of items before delivery

· Handling of product samples

· Handles incoming calls / faxes / e-mails or serve walk-in customers on enquiries or confirmed orders

· Liaises with customers and negotiates on prices

· Prepares the necessary paperwork, such as quotations, delivery orders

· Follows up on outstanding enquiries, back orders and customers’ payments

· Issues credit notes to customers if necessary

Requirements:

· GCE “N’ levels or equivalent

· Preferably with 1 - 2 years’ working experience in customer service or field sales

· Has initiative and a positive learning attitude

· Pleasant personality and customer service oriented

· Able to work independently as well as in a team

· Good communication skills & Possesses good problem solving skills

Customer Service Office @ TANJONG PAGAR

Training Officer (Day Activity Centre)

• Location: Marine Terrace
• 5 Working Days [Mon-Fri, 8.30am to - 5.30pm]
• Salary: $2600 - $3000

Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs and abilities with inputs from internal stakeholders as well as to develop programmes to support the member in his/her achievement of PDP (personal development plan)
• Assess new members on their trial, identify their needs and potential, and to write post-trial evaluation report
• Carry out behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Work with and train volunteers to better assist and engage members in their development
• Maintain administrative work such as daily attendance taking, records of daily programmes, temperature taking, monthly centre report, incident reports, etc.

Requirement

• Diploma in related field
• At least 1 year of relevant experience
• Experience with special needs children is an advantage

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction
• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),
• within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned
• Diploma in IT or Business or related discipline
• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Work Timings & expectations:

Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5th Saturdays)

Staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm

Staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

• Billing and InvoicingKeep the billing system current and generate accurate invoices promptly.
  Ensure that invoices are dispatched to customers without delay.
  
• Payment Collection and ReconciliationFollow up on payments to ensure they are collected in a timely manner and properly allocated.
  Conduct account reconciliations to maintain accuracy.
  
• Credit Control and ReportingCarry out billing, collection, and reporting tasks within set deadlines.
  Monitor customer accounts for late payments, non-payments, or discrepancies and take appropriate actions.
  
• Database and Records ManagementMaintain accurate and up-to-date customer information in the database.
  Reconcile accounts and address any payment discrepancies.
  
• Receipt / Cash ManagementAdhere to established procedures for processing receipts and handling cash.
  Efficiently process payments and prepare bank deposits.
  
• Customer ServiceAddress and resolve customer inquiries professionally.
  Respond promptly to inquiries from customers and sales staff.
  
• Ad-Hoc TasksPerform additional duties or projects as assigned by the immediate supervisor.
  

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.

Roles and Responsibilities

· Attend to customer enquiries, feedback and complaints via phone, email or in-person.

· Check and monitor CCTVs for discrepancies, system issues and incidents.

· Obtain and evaluate all relevant information to escalate car park cases to the Operations or Technical teams.

· Monitor incident queues and work with operational teams to ensure escalated cases are resolved within the required service levels and customer requirements.

· Perform investigations and process refunds for customers.

· Perform administrative tasks related to customers data such as service reports etc.

· Monitor and track manpower deployment for Operations and Technical teams.

Requirements

· At least GCE ‘O’ Levels or equivalent.

· At least 2 years of working experience in the customer service or call centre roles.

· Required to work rotating shifts due to 24/7 operations of control centre.

· Excellent customer service and communication skills.

Proficient in Microsoft Office tools (Excel and Word).

Contract Period:

• 3 Years - 2 Jan 2025 to 31 Dec 2025

Deployment:

• Mon to Sat: 8.30 am to 5.30 pm

Scope of Works:

1. Cable Diversion works - Roadside
2. Multiple site to cover. But one day one site only
3. SPPG Project
4. Ability to identify problems and provide solutions
5. Able to lead fellow colleagues and inculcate them towards safe work culture
6. Compile all relevant report and records, carry out daily safety inspection
7. Prepare and submit Monthly safety report as required by the management and client.

Requirement:

• Minimum 2 Years of Experience
• Preferably with (PSM) Project Safety Management by SP

Job Scope:

• Develop and implement effective safety management systems, including preventive measures and risk assessments to minimize workplace accidents
• Execute workplace safety, health, and environmental programs and initiatives
• Compile and maintain safety records, reports, and documentation related to safety matters
• Enforce safety standards in accordance with the Workplace Safety and Health Act and ensure compliance with statutory requirements
• Prepare and submit safety reports, conduct necessary audits, and assist in safety certifications
• Conduct regular inspections of the workplace to ensure facilities and equipment are safe and in good working condition
• Provide training and awareness programs for employees on safety practices and procedures
• Investigate accidents and incidents to identify root causes and recommend corrective actions
• Perform other related duties as assigned

Requirements:

• Diploma or Degree in a safety-related field
• Experience with ISO documentation and audits
• Strong team player with good interpersonal skills and a positive attitude
• At least 3 years of registration as a WSHO with the Ministry of Manpower (MOM)
• Minimum 3 to 5 years of WSHO experience in the construction industry
• ECO and ECMO licenses are advantageous

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.