Total 5,651 assistant manager job vacancies in Taglin Road, Central Singapore

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.
• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Provides feedback to employees based on observation of service behaviors.
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Strives to improve service performance.

Managing and Conducting Human Resource Activities

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Communicates and executes departmental and property emergency procedures.
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Establishes guidelines so employees understand expectations and parameters.
• Ensures employees receive on-going training to understand guest expectations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Main Responsibilities

- To assist the Executive Housekeeper in planning, organizing the overall public area, guestrooms, laundry and room operations

- To maintain established standards according to the hotel requirements.

- To coordinate all Housekeeping operations on the Guestrooms

- To ensure that all employees report for duty punctually wearing the correct uniform and name badge at all times.

- To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development.

- To assist in the responsibility of planning and co-ordination function.

- To lead, train, motivate and inspire employees.

- To ensure that all employees provide courteous and professional service at all times.

- To assist in the training of the employees ensuring that they acquire the necessary skills knowledge communication to perform their duties with the maximum efficiency.

- To supervise the junior colleagues within the department, ensuring that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.

- To ensure that all employees have a complete understanding of and adhere to the Hotel's Employee Rules and Regulations.

- To ensure that all employees have a complete understanding of and adhere to the Hotel's policy relating to Fire, Health and Safety.

- To carry out any other reasonable duties and responsibilities as assigned

Job Requirements

· Minimum Secondary Level or higher with 1-2 years relevant work experience.

· Able to motivate staff, lead and guide a team

· Competent in MS Office applications.

· Able to multi-task and detail oriented

· Good interpersonal and communications skills

· Able to work shift, weekends and public holidays

**We regret to inform that only shortlisted candidates would be notified. **

The Opportunity 

Flywire is seeking a driven and motivated Technical Implementation Manager I to deliver value to our clients and partners through solutions integration and implementation. This role supports our Sales and Relationship Management teams to ensure seamless onboarding and client satisfaction. The ideal candidate will bring strong client management, project management, and technical consultation skills to a fast-paced, dynamic team.

• Support client acquisition efforts by delivering pre-sales presentations and documentation.

• Present and clearly articulate product functionality, features, and standardized solutions.

• Participate in discovery sessions to understand clients’ existing processes, pain points, and business objectives, and collaboratively define the best implementation approach.

• Serve as a technical subject matter expert, presenting integration options to clients and integration partners.

• Configure and test Flywire portals to meet client needs.

• Provide day-to-day support for partners or clients with ongoing integration requirements.

• Communicate progress and set clear expectations with internal and external stakeholders.

• Manage integration projects from pre-sales through go-live, including hands-on configuration and testing of Flywire solutions.

• Ensure all projects are delivered on time and within scope.

• Collaborate with internal Product and Development teams to define enhancements to existing Flywire solutions.

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Responsibilities

· Lead, plan and drive large scale project that focus on CCTV installation and video analytics islandwide

· Coordinate internal resources and external parties/vendors for flawless execution of assigned

projects

· Ensure assigned projects are delivered on-time, within scope and within budget

· Upfront planning to ensure resource availability and allocation

· Develop detailed project plan to monitor, implement and track progress

· Manage changes to the project scope, project schedule, and project costs using appropriate

verification techniques

· Perform risk management to minimize potential risks. Report and escalate to management when

needed

· Manage relationship with customers and relevant stakeholders

· Develop spreadsheets and PowerPoint to document needs and update

· Perform other related duties as assigned

Requirements

· Degree in Computer Science or related field

· Project Management Professional (PMP) certification is a plus

· Knowledge of Singapore Government procurement and governance processes will be an added

· advantage

· Proven experiences (at least 5 years) in handling large scale projects in ICIT environment and preferably in CCTV/ Video analytics related project

· Deep understanding in Agile development for software products

· Experience with project management software tools

· Excellent working attitude, problem-solving, critical thinking, presentation, and negotiation skills

· Excellent client-facing and internal/external communication skills

· Solid organization skills including attention to detail and multi-tasking skills

· Proficient in planning, managing, delegating, and coaching

· Self-driven; results- and customer-oriented

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Testing & Commissioning Manager

1. Job Description:

· Developing testing & commissioning plans and procedures for SCADA systems

· Conducting site visits to ensure that SCADA systems are installed according to design specifications

· Conducting testing to ensure that the system is functioning safely and efficiently

· Identifying and resolving issues that may arise during the commissioning process.

· Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

· Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

· Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

· Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

· Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

· Organize and lead the integrated test meetings with internal and external parties

· Development of Test & Commissioning Plans and Integrated Test Plans

· Ensuring that all systems and components are tested in accordance with project requirements

· Analyzing test results and identifying any issues or deficiencies

· Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

· Preparing and maintaining comprehensive documentation, including test reports and commissioning records

· Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

1. Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services
• Knowledge and experience of the Rail / Infrastructure Industry
• Experience in developing and implementing testing and commissioning plan
• Extensive knowledge of industrial standards / guidance’s / good practice
• Strong knowledge of health, safety and environmental regulations
• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling
• Good interpersonal, planning, analytical and problem-solving skill
• Able to work independently
• Knowledge in BIM / AutoCAD skills will be an advantage
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

• Service clients and build relationships
• Create killer strategies and social media calendars for clients
• Preparation of monthly report analysis and data collection, and manage your team of copywriters, designers, photographers, videographers involved in content creation
• Managing social media platforms, e.g. scheduling of posts, buying of ads, community management, etc.
• Opportunity for overseas workxplay with our team
• Hybrid work arrangement

Also, get to be a part of the creative team that brought these interactive games and videos to life:

- https://play.solstice.sg/hoponwithyakult/

- https://play.solstice.sg/tangyuanpop/

- https://psmnhb.com/monumentalhunt/

Requirements:

• Familiar with popular trends and ideas
• Good command of English
• Lots of initiative and eager to learn
• Resourceful and creative
• Excellent time management skills
• Thrives in a fast-paced environment
• Extra brownie points if you take nice photos/videos, or do some graphic design!

Who we are:

As an independent creative agency, we help brands tell creative stories by establishing brand objectives and meaningful relationships with the audience.

With strategic solutions to target and improve engagement, we get people curious and tuned in, enabling brands to be seen and heard by the right crowd as we strike quality conversations and grow communities.

Clients include: Nissin, SP Group, Infocomm Media Development Authority, National Environment Agency, Great Eastern, MANN+HUMMEL, Fluimucil, National Heritage Board, etc.

Responsibilities

• Prospect for potential new clients and turn this into increased business

• Meet potential clients by growing, maintaining, and leveraging your network

• Research and build relationships with new clients

• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives

• Participate in pricing the solution/service

• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

• Participate and attend functions such as trade exhibitions and conferences, and provide feedback and information on market trends, as well as prospect for new clients

• Organize technology demonstration events to showcase capabilities and engage potential customers

• Present new products and services and enhance existing relationships

• Work with technical staff and other internal colleagues to meet customer needs

• Present and apprise company’s management on sales progress during bi-monthly sales review meeting

Requirements

• Bachelor's degree in Engineering or Business

• At least 3-5 years of sales or marketing experience will be of advantage

• Experience in Defence System will be of advantage

• Good Networking Skills

• Persuasion

• Proposal Writing

• Closing Skills

• Motivation for Sales

• Good Prospecting Skills

• Sales & Biz Orientated

• Identification of Customer Needs and Challenges

• Professionalism

• Microsoft Office (Word, PowerPoint)

• Working location is in Ang Mo Kio

• Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Prospect, build, develop and manage relationships with potential new clients

· Possess good prospects qualification

· Able to collaborate with key stakeholders to develop winning proposals that creates value for the client and respond to RFI/RFQ

· Participate as a key stakeholder in pricing strategy

· Pitch at key events such as trade exhibitions and conferences and solicit feedback and information on market trends, as well as prospect for new clients

· Organise technology demonstration events to showcase capabilities and engage potential customers

· Handle sales cadence where required

Requirements

· Degree in Engineering or Business

· More than 5 years’ experience in Sales and leading a team

· Prior experience in Government sector will be an added advantage

· Good working knowledge of MS Office

· Aptitude in articulating business proposals and plans to key stakeholders

· Hands-on experience with Salesforce software is a plus

· Experience in the homeland borders control, maritime and/or aviation hubs would be ideal

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Works on deals assigned by the business development team and supports the pursue and bids process

· Scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the organisation

· Secures input from all necessary solution stakeholders within the customer. Adapts solutions, as necessary, to ensure appropriate support

· Coordinates closely with internal sales, sales support (including with regional & global product team), and service resources to align solution design with customers’ business requirements

· Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”

· Support RFI/RFP’s by creating written Business Requirements into technical proposals that conforms to product solution delivery standards, that encompass regulatory, business, user, functional and non-functional requirements as appropriate

· Accurately defines dependencies, constraints, assumptions and risks

Requirements

· Degree in Engineering

· At least 5 years of Technical Solutions experience and Bids experience

· Working experience with Non-Defence government agencies and Enterprises

· Strong analytical, problem-solving, and conceptual skills

· Good stakeholder management and influencing skills covering colleagues, partners / vendors and project sponsors

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are seeking an Assistant Business Development Manager for our client ST Engineering.

Assistant Business Development Manager

Responsibilities

· Develop and execute business development strategies to expand our presence in the space and satellite market

· Identify and pursue new business opportunities, partnerships, and collaborations

· Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders

· Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies

· Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers

· Negotiate and close deals, ensuring revenue growth and profitability

· Represent the company at industry conferences, trade shows, and networking events

Requirements

· Degree in Business Administration, Engineering, or a related field

· Certification in business development or sales (e.g., CBDO, CSO)

· 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry

· Strong network and connections within the industry

· Proven track record of successful business development and deal closure

· Experience working with government agencies, space agencies, or international organizations

· Familiarity with satellite communications, Earth observation, navigation, or space exploration

· In-depth knowledge of space and satellite technologies, applications, and market trends

· Excellent communication, negotiation, and interpersonal skills

· Working location is in Ang Mo Kio

· Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Full Time Faculty, Tenure Track Position (Assistant Professor) in Sustainability, School of Social Sciences (SOSS)

Established in 2007, the SMU School of Social Sciences (SOSS) provides high quality undergraduate and graduate education expanding SMU’s pedagogical strategy to the study of society, government, and individuals embedded within an increasingly complex world. With faculty expertise and research spanning the disciplines of psychology, political science, sociology, and philosophy, SOSS’s research covers key thematic areas such as international development, policy and politics, Southeast Asian studies, social movements, and sustainability. The School aspires to make a significant and lasting contribution across sectors through its integrative approach to the study of social issues.

Sustainabilityforms a core research priority for SMU under its Vision 2025 research strategy. Sustainability is also a key focus for SOSS for our undergraduate program in Sustainable Societies as well as the Master of Sustainability (MST) launched in 2024. The new position will form a key part of the plans to consolidate the School of Social Science’s interdisciplinary contribution to research and teaching in sustainability.

Position:

The School of Social Sciences (SOSS) invites applications for (Assistant Professor) tenure track position in Sustainability, with a specific focus on environmental policy and governance, sustainable development, or environmental sociology to begin in July of 2025. The School is particularly interested in environmental social scientists with an established research and teaching repertoire or high potential for scholarly work on topics related to sustainability, including collaborative governance, the water-energy-food nexus, natural resource management, climate institutions and partnerships, and sustainability governance and analytics. Those with a research focus involving Asia are especially encouraged to apply. Successful candidates will be expected to demonstrate a high level of social science research excellence, appropriate to the rank of position to which they are applying.

Singapore Management University is committed to an interdisciplinary and integrated curriculum, providing opportunities to work with faculty across the social sciences. The research support is excellent, and salary and benefits are highly competitive. The teaching load is relatively light and undergraduate classes are capped at no more than 45 students.

Experience:

Applicants must have -

· A PhD. in public policy, sociology, or a closely related field.

· A record of internationally excellent research at the intersection of environmental sustainability, society, and policy.

· Teaching experience related to sustainability data perspectives, environment and society, infrastructure for sustainable development or environmental policy and governance.

· [Associate/Full Professor Level ONLY] Experience with applying for competitive research grants.

· [Associate/Full Professor Level ONLY] Experience with public engagement on sustainability topics.

Application:

The application package must be submitted by December 23, 2024 electronically via Careers@SMU portal:

1. A cover letter describing research and teaching interests

2. Up-to-date CV (including teaching experience and a list of three referees)

3. Research Statement (1-2 pages)

4. Teaching Statement (1-2 pages)

5. Writing samples (maximum 3)

6. Evidence of teaching effectiveness (e.g., teaching evaluations or syllabi)

Only shortlisted candidates will be notified for interviews. Interviews and campus visits will be conducted in December 2024/January 2025. All hires are contingent upon the successful completion of a background check.

Applicants for the Assistant Professor position should arrange for three confidential letters of recommendation to be sent directly to: The Dean’s Office, School of Social Sciences

Further information about the University and the School can be found at https://socsc.smu.edu.sg/

For queries, please email Professor Kenneth Benoit, Dean of the School of Social Sciences, directly.

Job Description

We are seeking a dedicated and proactive Assistant Customer Service officer to support the daily operations of our customer service team. The ideal candidate will assist in managing customer inquiries, addressing feedback, supporting complaint resolution and ensuring the delivery of high-quality customer service. This role is crucial in helping the Customer Service Manager achieve service excellence and maintain customer satisfaction within the travel industry.

Responsibilities

• Assist the Customer Service officer in overseeing daily customer service operations to ensure smooth and effective processes.
• Support the team by providing customers with detailed information about our products and services, aiming to enhance their experience.
• Respond to customer inquiries via phone and email and collaborate in resolving issues promptly and professionally.
• Assist in handling and resolving customer complaints, supporting the team to achieve positive service recovery.
• Act as a point of contact and provide guidance to counter staff when the Customer Service Manager is unavailable.
• Assist in preparing monthly performance reports and customer feedback summaries, highlighting key insights for management.
• Contribute to monitoring customer satisfaction levels, proactively identifying potential issues and assisting in implementing improvements.

Requirements

• hotel managementDiploma .
• above 3 years of relevant experience in customer service, preferably in the travel industry, with exposure to handling client feedback and resolving complaints.
• Proficiency in English (spoken and written) to effectively communicate with diverse associates and clients.
• Organised, dependable and able to work independently, with a strong sense of initiative.
• Strong communication and interpersonal skills, with a friendly and professional demeanour.
• Familiarity with MS Office (Word, Excel, PowerPoint) for report preparation and documentation.

Please include the following in your application:

1. Current and/or last drawn salary
2. Expected monthly salary

Roles & Responsibility:
• Assist Project Director and peers on site management.
• Managing day-to-day site coordination
• Liasing with sub-contractors in planning of manpower, materials and equipment
• Ensuring site works are executed accordingly based on approved detailed drawings, interpreted plans, and requirements of relevant authorities
• Ensuring Workplace Safety and Health compliance on site at all times. E.g Housekeeping and Safety
• To be able to lead a construction team in ensuring smooth execution of daily tasking.
• To be able to perform other ad-hoc tasking as and when required by the management.

Good to have:
• Experienced in Private/Landed Residential Construction Project in Singapore.
• Experienced in managing site coordination of a construction project regardless of scale.
• Highly motivated and independent with excellent team spirit and interpersonal skills.
• Have a strong mindset to learn and grow along with the company.
• Able to work in a fast-pace enviroment.

Roles & Responsibility:
• Assist Project Director and peers on site management.
• Managing day-to-day site coordination
• Liasing with sub-contractors in planning of manpower, materials and equipment
• Ensuring site works are executed accordingly based on approved detailed drawings, interpreted plans, and requirements of relevant authorities
• Ensuring Workplace Safety and Health compliance on site at all times. E.g Housekeeping and Safety
• To be able to lead a construction team in ensuring smooth execution of daily tasking.
• To be able to perform other ad-hoc tasking as and when required by the management.

Good to have:
• Experienced in Private/Landed Residential Construction Project in Singapore.
• Experienced in managing site coordination of a construction project regardless of scale.
• Highly motivated and independent with excellent team spirit and interpersonal skills.
• Have a strong mindset to learn and grow along with the company.
• Able to work in a fast-pace enviroment.

BAR MANAGER

Are you ready to shake up the cocktail scene at one of the world’s most iconic bars? Considered one the forerunners to Singapore’s cocktail culture, our venue is on the hunt for a passionate and dynamic Bar Manager to lead our Bar team into an exciting new chapter.

Why Join Us?

· Work at one of the World's Best Bars: Step into the spotlight with a globally acclaimed team.

· Competitive Compensation: Enjoy a generous base salary, KPI bonuses, and an array of fantastic benefits.

· Career Advancement: Unlock new opportunities and projects in our ever-evolving, dynamic environment.

About the venue:

Welcome to a vibrant energy of contemporary luxury. Located in the heart of Singapore, our grand bar is a tribute to the magnificent lobbies of Europe, adorned with the elegance of the Jazz Age. With an unparalleled collection of gin, spirits, and champagnes, we offer a spectacular backdrop for guests to indulge in exquisite European cocktails and unforgettable moments, day and night.

About the Role:

We are looking for a trailblazer to take the reins as our Bar Manager. You will become the driving force behind our bar’s success. In this fast-paced, high-energy environment, you’ll deliver top-tier service and unforgettable experiences. Your key responsibilities will include:

· Leadership: Ignite passion and inspire the Bar team to deliver extraordinary guest experiences every day.

· Training & Development: Lead comprehensive team training, enhance knowledge, and manage overall bar team performance.

· Operational Excellence: Work seamlessly with the floor and kitchen teams to ensure smooth, flawless operations.

· Continuous Improvement: Dive into our current systems, spot opportunities for innovation, and drive continuous improvement.

· Team Support: Provide mentorship and support, cultivating a thriving, high-performance team environment.

· Collaboration: Partner closely with our current team to align the bar’s vision and strategic goals.

Surrounded by our dedicated and skilled team, you’ll thrive in our energetic, close-knit environment, embracing challenges and seizing opportunities for professional growth. We celebrate integrity, passion, and an unwavering commitment to hospitality. We’re seeking someone with a mature mindset, ready to navigate industry challenges and elevate our service to new heights.

Benefits:

We believe in growth and excellence, not just for our guests, but for our team. If you have an unrelenting passion for all things food and drink, this is your stage. Join us and enjoy incredible benefits, including:

· Annual KPI Bonus: Achieve your goals and be rewarded with performance-based bonuses that recognise your dedication and excellence.

· Medical and Dental Benefits: Your health and happiness matter to us. Enjoy comprehensive medical and dental benefits.

· Yearly Work Anniversary Incentives: Celebrate your milestones with us! We recognise and reward your hard work and commitment with special incentives.

How to Apply:

If you’re ready to lead, inspire, and make your mark at one of the world’s best bars, we want to hear from you! We’re committed to fostering your growth and developing your skills in the world of hospitality.

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

You will be a key member of Ant Group’s product team to help achieve company’s global vision. You will plan and execute the development and integration of world-class payment capabilities to empowering Global markets. You will take ownership of the products to ensure optimal user experience, modularized mid-platform, security and compliant to regulations.

Responsibilities:

1. Understand in details Ant's product & product operation capability related to payment processing(acquiring) from credit cards, E-wallets and other APMs under Ant's various global entities including U.S, Latam and various Asian countries.

2. Work closely with business development team to create and present Ant's global payment products solution to both prospective and existing merchants, with a focus on selling new solutions Vs. supporting existing solutions

3. Effectively capture and articulate the merchants business needs, identify the potential gaps and translate them into product requirements

4. Lead the product solution development efforts to fill the gap or fulfill customized requirements with a focus heavily on meeting individual merchant's needs based on existing product capabilities, less of developing whole new product capabilities.

5. Regularly collect product requests from other internal functions such as compliance, operations that will have impact on the implementation of the product solutions to particular merchants

6. Act as an ambassador for the product internally and externally, and as the primary product contact for queries related to the product.

7. Manage external and internal stakeholder relationship in any product related engagement.

8. Understand, define and track product performance metric. Continue provide feedback to improve customer experience and performance.

Job description

At least 3+ years experience in a product management or related role. Previous experience in payments industry is highly preferred.

Good understanding on payment technology, payment channels and industry players.

Hands-on experience working with both business and technical teams. Experience in understanding business requirement and defining product specifications

Strong analytical skills and proven ability of data-driven decision-making, ability to define and manage qualitative and quantitative research and measurement plans

Strong organisational acumen – ability to thrive in a matrix environment where success depends on a high degree of cross-functional collaboration

Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done. Frequent travel is required

Ability to effectively communicate with internal and external customers

• Responsible for Corporate and Travel Agent Room Sales for the hotel.
• A clear understanding of the hotel’s business strategies then set goals and determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Identify new markets and business opportunities and increase sales.
• Represent Hotels in various events and exhibitions.
• Implements all sales action plans related to market areas.
• Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients.
• Able to provide Quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships.
• Provide the highest quality of service to the customer at all times.
• Participates in sales calls with members of the sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
• Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with the Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
• Accompany sales team on sales calls to potential clients to assist in the development of the account and to assess the effectiveness and sales skills of the salesperson.
• Assess additional training needs based on data gathered and interaction with the sales team from property visits.
• Attending all department and hotel meetings as necessary.
• Targeting key accounts potential for the company.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Closely following up on all business leads within a 24-hour response time line to clients.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Responsibilities

• Business Development – Prospect for and maintain equipment vendors that can offer leasing opportunities to the Company
• Account Management – Liaising and maintaining a good relationship with Vendors’ Sales and Admin throughout the sales process
• Prepare credit proposals including credit evaluation and vendor promotion
• Work closely with various internal departments to ensure a smooth process in delivery the necessary deliverables to vendors
• Achieve individual and team sales target established

Requirements

• Minimum Diploma holder preferably from the business / finance / accounts discipline
• Preferably with at least 2 years sales experience in a lending environment
• Experience in IT Hardware or Software sales will be an added advantage
• Highly sales driven and self-motivated to constantly over-achieve the targets set
• Ability to interpret and analyse financial statements an added advantage
• Meticulous and takes initiative in problem resolution
• Possess a pleasant disposition and is a team player
• Ability to work with people across different departments in the Company and is a strong believer in customer service for both internal and external stakeholders
• Only Singaporeans

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Test Manager

Job Requisition Number: JR47127

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Requirements:

• Bachelor’s Degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organisations preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Technical Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Get to Know the Team

Join our leadership support team where we ensure seamless operations for our senior executives. We are committed to maintaining an organised and efficient workspace, which helps create organisational success.

Get to Know the Role

You will provide comprehensive administrative support to a Senior Executive from our leadership team. You will be the primary contact for internal and external matters related to the Senior Executive's Office, ensuring a smooth operations.

This role will be onsite at Grab Office.

TThe Critical Tasks You Will Perform

You will:

• Manage and organize a busy calendar of appointments, resolving scheduling conflicts.
• Prepare and submit expense reports accurately and promptly.
• Compose and handle confidential correspondence.
• Arrange complex travel plans, including itineraries and agendas, and compile necessary documents for travel-related meetings.
• Coordinate the Senior Executive’s travel schedules, ensuring all bookings are aligned.
• Communicate with internal and external stakeholders on behalf of the Senior Executive.
• Research, prioritise, and follow up on issues and concerns, determining the appropriate response.
• Facilitate communication between the Senior Executive's office and internal departments.
• Keep the Senior Executive informed of upcoming commitments and responsibilities.
• Build and maintain essential relationships, managing communications diplomatically.
• Complete critical tasks such as drafting acknowledgment letters and personal correspondence.
• Prioritise conflicting needs on projects to successful completion, often under deadline pressures.

Office hygiene

Office housekeeping

Office reception and doctors room

Receptionist

Cashier

Inventory management

Reports and administration

Cold chain management

Autoclave management

Low to medium load clinic.

Morning and evening shifts.

830-1300 hrs Monday to Saturday

1900-2200hrs Monday to Saturday

Please call 60189930

Cross roads at

Joo Chiat Road and Joo Chiat Place

We are looking for a Beauty & Wellness Salon Manager to be responsible for our salon’s day-to-day operations.

Beauty & Wellness Salon Manager responsibilities include supervising staff, scheduling shifts, promoting our services and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent organizational abilities, we’d like to meet you.

Ultimately, you’ll help boost client satisfaction and increase our revenues.

Requirements

• Lead the Outlet Team in achieving Outlet Sales Target
• Achieve Personal Sales Target
• Support the team and ensure that they can meet team's performance KPI
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc
• Able to train, mentor and coach outlet staff to develop and maximize their performance
• Provide professional consultation and advice customers on suitable beauty products and treatments
• Ensure good customer experience and service standard
• Assist in daily retail operation
• Proven work experience as a Beauty & Wellness Salon Manager or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace
• Holding relevant Certificatoins in Beauty Industry
• Additional certification in Beauty Therapy or Cosmetology is a plus

Responsibilities

• Oversee daily salon operations and sales
• Hire and train Beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations and treatment rooms
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers