Total 15,221 assistant manager job vacancies in Singapore

Our esteemed client, an established MNC, is searching for a Accounts Assistant (AP/Account Payable):

Job Responsibilities

• Prepare payment vouchers and cheques.
• Enter inventory transactions.
• Handle sub-ledgers functions.
• Maintain detailed, perpetual inventory records and produce periodic reports.
• Handle other accounting matters such as verifying creditors statements etc.
• Handle banking transactions.
• Upkeep subsidiaries accounting transactions.
• Check and match DO, PO, GIR to suppliers invoice.
• Liaise closely with purchasing staff and store staff on suppliers documents.
• Filing of accounting documents.
• Project labour cost.
• Maintain good housekeeping in the accounts department.
• Assist the Manager / Executive in the closing of accounts.
• Assist the Manager / Executive in the regular auditing.
• Take on added tasks / responsibilities as assigned by the superiors.

Job Requirements:

• Min Diploma in related field.
• Min 1-2 years of relevant working experience.

Additional Information:

• Salary: Up to SGD 3,000 +AWS +VB (Around 2 Months)
• Working Location: West

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

• Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

• Buying, weighing and storing ingredients and food supplies

• Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

• Managing inventory, unloading supplies and organising the storeroom

• Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

• Buying, weighing and storing ingredients and food supplies

• Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

• Managing inventory, unloading supplies and organising the storeroom

• Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

• Buying, weighing and storing ingredients and food supplies

• Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

• Managing inventory, unloading supplies and organising the storeroom

• Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

Roles & Responsibilities

• Work synergistically with the rest of the dental team to ensure effective and efficient daily clinic operations
• Assist dentists chairside and in the operating theatre to ensure procedural smoothness and patient comfort, creating positive patient experiences
• Uphold standards in infection prevention and control, sterilise and prepare instruments and equipment
• Provide administrative support, including performing frontline counter duties - answering phone calls, attending to patients and their enquiries, registration, general billing and cashiering duties, invoice filing, CHAS / insurance submission, scheduling appointments and follow up, confirmation of patients’ appointments

Requirements

• Honest and responsible individual
• People-oriented, patient-centred
• Good interpersonal and communication skills
• Effective team player
• Able to work nights (including weekends and public holidays)
• Fluent in English (spoken and written), Chinese (spoken)
• Basic computer skills
• Singaporean / Permanent Resident preferred
• At least 3 years of dental experience

• Tuas (pick up from Tuas Crescent MRT), Monday to Friday: 08:30 AM - 05:30 PM
• After confirmation typically 2 days WFH
• Basic + 2 times Bonuses (total 3 months)

Responsibilities

• Billing and Invoicing. Maintain an up-to-date billing system and generate accurate invoices in a timely manner. Ensure invoices are sent to customers promptly.
• Payment Collection and Reconciliation. Follow up on payments to ensure timely collection and proper allocation. Perform account reconciliations.
• Credit Control and Reporting. Conduct billing, collection, and reporting activities within specified deadlines. Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.
• Database and Records Management. Maintain accurate and updated customer records in the database. Reconcile accounts and resolve payment discrepancies.
• Receipt / Cash Management. High volume posting receipts. Follow established procedures for processing receipts and cash handling.
  Process payments and prepare bank deposits efficiently.
• Customer Service (High volume of emails daily). Investigate and resolve customer queries in a professional manner. Address inquiries from customers and sales personnel promptly.
• Ad-Hoc Tasks. Preparing of reports, analysing accounts receivable status, aging and collection performance for management review. Undertake other duties or projects as assigned by the immediate supervisor.

Requirements

• Diploma in Accounting with 1-3 years accounts receivable experience
• Knowledge of accounts receivable and general accounting principles
• Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365 (AX))
• MS Office proficiency (Excel, Outlook, Word)
• Knowledge of regulatory standards and compliance requirements
• Attention to detail and accuracy
• Good verbal and written communication skills
• Time management and organizational skills (to deal with high volume emails on daily basis)
• Team player
• Able to work independently with minimum supervision
• Meticulous with good organizational abilities, team player and independent nature

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

• Assist in food preparation (chopping, marinating, measuring ingredients).
• Support basic cooking tasks (frying, boiling, baking) under supervision.
• Maintain kitchen cleanliness and wash utensils and equipment.
• Help receive, store, and monitor food supplies.
• Follow food safety and hygiene standards.
• Assist in plating, garnishing, and serving dishes.
• Minimize food wastage and manage waste disposal.
• Support kitchen staff during busy periods.
• Continuously learn and improve cooking skills.

• Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

• Buying, weighing and storing ingredients and food supplies

• Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

• Managing inventory, unloading supplies and organising the storeroom

• Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

• Buying, weighing and storing ingredients and food supplies

• Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

• Managing inventory, unloading supplies and organising the storeroom

• Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

About the Role:
At The Giraffic Concept, we're looking for a detail-oriented Fulfillment Assistant to join our growing team. In this role, you’ll play a vital part in ensuring customer orders are accurately packed and shipped, helping our clients hit fast fulfilment rate on marketplaces.

Responsibilities:

• Pack daily orders efficiently and accurately.
• Verify packed orders against inventory to ensure correct shipments.
• Assist with maintaining and updating inventory records.
• Support customers with basic order and shipping-related inquiries.

• Requirements:
• Ability to use a computer, including internet browsers and Microsoft Excel.
• Attention to detail and accuracy in packing and tallying inventory.
• Good communication skills for assisting with customer inquiries.
• Basic organizational and time-management skills.
• Positive attitude and willingness to work in a team-oriented environment.

Why Join Us:

• Be part of a dynamic, growing company with a fun, casual work culture.
• Opportunities to learn more about the e-commerce industry.
• A supportive team that values efficiency, creativity, and humor.

If you’re ready to help The Giraffic Concept reach new heights, we’d love to hear from you!

Job Responsibilities:

1. Responsible for the drafting, review and filing of various contracts to ensure the accuracy and compliance of contract contents.
2. Write high-quality project promotion copy, assist in marketing activities, and enhance brand awareness and influence.
3. Collect customer project information, ensure the information is complete and accurate, and submit the required information in a timely manner.
4. Support sales managers to complete project-related work, prepare required information and documents, and improve work efficiency.
5. Regularly follow up on customer project progress, maintain customer relationships, improve customer satisfaction, and ensure the quality of after-sales service.


Job requirements:

1. College degree or above, related majors are preferred.
2. At least 1 year of relevant work experience. Applicants with business assistant or copywriting experience are preferred.
3. Be humble and polite, have strong affinity, and have good interpersonal communication skills and teamwork spirit.
4. Have good communication and writing skills in Chinese and English, and be able to handle bilingual documents.

Position Overview:

We are seeking an organized, proactive, and detail-oriented Administrative Assistant to support the daily operations of our busy renovation company. The ideal candidate will play a key role in managing administrative tasks, coordinating office operations, and assisting in various aspects of project management. The Administrative Assistant will work closely with the team to ensure that the office runs smoothly and that renovation projects are executed efficiently.

Key Responsibilities:

• Office Management: Oversee daily office operations, including managing phone calls, emails, and visitor interactions. Ensure that the office environment remains organized and well-maintained.
• Scheduling & Coordination: Assist with scheduling meetings, appointments, and site visits for project managers and team members. Coordinate project timelines and track deadlines to ensure timely completion.
• Document Preparation: Prepare, organize, and maintain project documents such as contracts, invoices, change orders, and work orders. Ensure accurate filing and easy retrieval of documents for team members.
• Client & Vendor Communication: Serve as the main point of contact for clients and vendors, answering inquiries, providing updates, and coordinating necessary communications. Maintain positive relationships with stakeholders.
• Project Support: Assist with the preparation of project estimates, progress reports, and bid submissions. Coordinate with subcontractors, suppliers, and the internal team to ensure timely delivery of materials and services.
• Data Entry & Reporting: Manage project databases, enter data, and generate reports related to project progress, budgets, and timelines. Maintain accurate records of project costs and expenses.
• Procurement Assistance: Help with ordering materials and supplies for renovation projects, tracking deliveries, and maintaining inventory levels.
• Administrative Support: Provide general administrative assistance to project managers, executives, and other staff, including handling phone calls, filing, ordering office supplies, and maintaining office equipment.

Qualifications:

• diploma or equivalent; business administration or related field preferred.
• Proven experience as an administrative assistant or in a similar role, preferably within the construction or renovation industry.
• Strong organizational and time-management skills, with the ability to manage multiple tasks and deadlines simultaneously.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.) and familiarity with project management software.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Ability to handle confidential information with discretion.
• Knowledge of basic construction or renovation terminology and processes is a plus.

Working Conditions:

• Full-time position, Monday to Friday. 9am to 5pm
• Flexible work schedule can work from home if needed.
• Office environment, with occasional visits to renovation sites.

Job Description & Requirements

Min. 2-3 years warehousing experience

Class 3 driving licence

Responsibilities

Pick & pack electronic component

Receiving, issuing, packing, bar-code labelling

Cycle count

Working Hours

5 days: Mon-Fri from 8.30am to 5.45pm with one hour lunch break

OT requires at time

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description & Requirements

Min. 2-3 years warehousing experience

Class 3 driving licence

Responsibilities

Pick & pack electronic component

Receiving, issuing, packing, bar-code labelling

Cycle count

Working Hours

5 days: Mon-Fri from 8.30am to 5.45pm with one hour lunch break

OT requires at time

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills

Based at PARKROYAL COLLECTION Pickering, Singapore, we are looking for a passionate and energetic individual to join us as an Assistant Banquet Manager!

We will need this talented indiviual to:

• Provide full support to the Senior Banquet Manager in ensuring the smooth and efficient operation of Banquet Services and day-to-day operations in accordance to the established Standard of Operating Procedures
• Plan duty roster, engage part-timers and ensure that they are deployed according to function needs.
• Work closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
• Ensure that all team leaders deliver and provide exceptional guest service at all times
• Establish a rapport with guests to maintain a good customer relationship
• Ensure a high level of excellent service which meets the demands and expectations to all guests and internal customers
• Undertake any other task / duty / assignment that may be assigned by the Senior Banquet Manager and/or the management.

Talent Profile

• A current Assistant Manager / Banquet Manager with 3 years or more experience in managing a Banquet or large Chinese restaurant operation in a local five-star hotel of a similar capacity
• Minimum “O” level or Diploma from a recognized hospitality / tertiary institution
• Be willing to work weekends and public holidays
• High flexibility and adaptability
• Computer skills in Word and Excel would be essential

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

Manage entire warehouse department, inclusive of technical stock, provisions and warehouse admin teams.

Supervise and guide warehouse staff to ensure they fulfil their roles and responsibilities properly and in a timely manner.

Take ownership of warehouse-related projects such as AGV and VLM, and ensure they are carried out and completed as per Company requirements.

Come up with initiatives to help warehouse improve operational effectiveness and cost-effectiveness, such as reducing overtime costs and packing material costs.

Ensure safety precautions are observed and carried out at all times.

Maintain warehouse area cleanliness and tidiness at all times.

Any other related jobs and assignments as and when assigned to you.

The Senior Cost Accountant collaborates with business units to manage inventory, manufacturing costs, product profitability and cost accounting processes. The role is also responsible for financial planning and analysis activities, support business units in budgeting and forecasting exercises and analyze financial data to facilitate business decisions. This is a business partnering role.

Job Responsibilities

Cost Accounting and Inventory Management

• Responsible for accurate processing of month end journals (COGS and inventory related), perform accounts reconciliation, maintain and reconcile inventory ledgers, perform cost variances analysis and accruals including excess and obsolete (E&O) reserve analysis.
• Assist with preparation of month-end and quarter-end management reports (eg flux analysis).
• Support annual standard cost reroll/revaluation exercises and perform cost simulation
• Perform ad-hoc standard costs update as needed
• Review and ensure inventory transactions are approved and performed in accordance with Finance policies and procedures
• Support and lead quarterly review of plant excess inventory and E&O reserve
• Assists with annual physical counts and daily cycle counts activities, including preparation, cutoffs, audit of counts, reconciliations and publish count accuracy reports.
• Analyze manufacturing overhead data and provides explanations for the cost variances.
• Prepare and publish weekly sales and gross margin analysis, inventory report, manufacturing costs analysis, work order variances and dashboard to business units.
• Collaborate with cross-functional teams, including manufacturing, engineering and supply chain, to analyze cost data and drive business in cost improvement initiatives.
• Report and review gross margins analysis by key customers and product group, partnering with business to identify opportunities for margin improvement, review product cost structures to ensure profitability and competitiveness.
• Monitor and evaluate key performance indicators (KPIs) to assess the effectiveness of cost management strategies.
• Support global team to develop and implement effective costing methodologies and processes to enhance accuracy and efficiency.

Financial Planning and Analysis (FP&A)

• Lead annual operating plan (AOP/budget) for Singapore manufacturing plant, align budgets with organizational and global goals.
• Support budgeting and financial planning activities by providing cost-related insights.
• Work with business units on resources and capacity planning for manufacturing costs budget.
• Participate in the quarterly business review, perform cost variances analysis against forecast.
• Provide detailed cost reports and forecasts, identifying trends and proposing strategies to minimize cost variances

Others

• Maintain strong internal controls and compliance with Sarbanes-Oxley (SOX) regulations.
• Assist with US GAAP, SOX, tax and statutory audits.
• Drive continuous improvement initiatives to improve operational efficiency and eliminate non-value added activities.
• Partner with IT to resolve and enhance costing system functionalities related to production, purchasing and etc

Requirements

• Recognized degree, ACCA graduate or other equivalent professional accounting qualification
• 5 years of cost accounting experience in a manufacturing or supply chain environment
• Strong cost accounting knowledge and analytical skills
• Independent, mature, self-motivated and possess ‘can-do’ attitude.
• Advanced proficiency in Microsoft Excel, other data analysis tools and ERP systems (eg Oracle)
• Excellent communication and interpersonal skills, with ability to collaborate across departments
• High attention to details, organizational skills, and problem-solving abilities.

Job duties and responsibilities:

• Lead the Production Division in formulating and implementing production business plans to achieve the company goals and objectives.
• Manage and promote the company’s core values, business objectives, and targets, including the development of supporting personnel and features for the continued growth of the company.
• Induct, train, coach, and develop human resource and succession planning for the division.
• Participate and contribute actively either as the chairman or as a member of the various committees of the company or any other company-wide gathering.
• Maintain the discipline and cohesiveness of staff under charge, working towards achieving the corporate objectives. Have a nose for recognising problems.
• Need to write to internal or external customers most effectively and concisely. Conversely, must be able to converse concisely and timely.
• Coordinate and take leadership of all the managers and assistant managers who are heads of their respective departments.
• Manage and delegate work within the division sphere.
• Lead in the management and control of budgets for jobs designated to the department.
• Led and formulated plans for the expansion and improvement of the production division.
• Oversee all production and maintenance projects to the satisfaction of the client's requirements by providing technical and management guidance to production departments.
• Ensure all production department projects are planned, coordinated, and executed smoothly to meet customers’ requirements with the highest quality and EHS compliance.
• Manage and deploy production resources (manpower, material, tools & equipment, logistics, technical, etc) efficiently and productively.
• Analyse job scope and plan resources with the department heads.
• Liaise with customers on job matters.
• Manage sub-contractors.
• Chair and conduct daily production and monthly safety committee meetings.
• Approve in-house training programmes and training materials.
• Conduct in-house training for staff and when required.
• Forecast the divisional requirements.
• Communicate and carry out the management requirements to subordinates.
• Implement the company’s IMS system for continuous improvement.
• Conduct post-project performance evaluation and identify areas for improvement.
• Ensure project costs are controlled within budget and minimize wastage.
• Continuously review and improve work methods and enhance the productivity of workers.
• Conduct an internal audit and self-assessment for IMS.
• Oversee the development of production indicators, man-hour standards, work instructions, and risk assessments.
• Act on behalf of the COO in his absence.
• Perform any other duties assigned by the COO.

Minimum Requirements:

• A Degree or Diploma in Engineering.
• Minimum 3 years experience in Engineering maintenance services
• Possess strong leadership and organisational qualities.
• Possess strong written and spoken communication skills.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Join Our Team!

Positions Available
Assistant Manager - Service Crew: $2,500 - $3,800

Location: Tanjong Pagar / Telok Ayer
Schedule: 6 DAYS/WORK WEEK, SPILT SHIFT 1030AM - 230PM & 530PM - 1030PM
Perks & Benefits:

• AWS
• Staff discounts on food and beverages
• BONUS
• FAST CAREER PROGRESSION
• MEAL ALLOWANCE

Restaurant Supervisor

As a Restaurant Supervisor, you'll oversee daily operations to ensure smooth service and a memorable dining experience.

Responsibilities:

• Manage daily activities and schedules for our team.
• Monitor inventory and ensure adequate stock of supplies and essentials.
• Maintain top-quality food standards, service, and satisfaction while addressing areas for improvement.
• Supervise food preparation and storage to comply with health and safety regulations.
• Assist and support staff with guest inquiries and requests.
• Respond promptly to guest feedback or complaints, ensuring a high level of satisfaction.
• Deliver superior food and beverage service, exceeding customer expectations.
• Ensure sanitation and safety standards are met.
• Take part in standard service duties.

Service Crew

Our Service Crew ensures an exceptional experience for every guest through excellent service and attention to detail.

Responsibilities:

• Provide smooth and efficient service, ensuring quality standards are met.
• Present menus, recommend dishes and drinks, and answer guest inquiries with a smile.
• Take and serve orders promptly without unnecessary delays.
• Be knowledgeable about the menu and drinks list.
• Restock beverages and guest supplies as needed.
• Clear and reset tables or counters efficiently.
• Ensure glasses and utensils are polished and ready for use.
• Assist with inventory counts and maintain accurate stock records.
• Take part in standard service duties.

What We’re Looking For:

• Minimum secondary school education with 'O' Level passes or equivalent.
• Candidates with Food Safety and Hygiene Certificates are preferred.
• Availability to work on weekends and public holidays.
• Immediate starters or those with short notice periods are highly desirable.

Only shortlisted candidates will be contacted.

SUSHI YUJO - www.sushiyujo.sg *IG* - https://www.instagram.com/sushiyujo.sg/

SHINRAI - www.shinrai.sg *IG* - https://www.instagram.com/shinrai.sg/?hl=en