Total 2,788 Others/Any call center job vacancies in Singapore

KEY RESPONSIBILITIES:

• Answering incoming calls and making outbound calls to customers.
• Manage incoming emails.
• Provide Live-Chat support.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

REQUIREMENTS:

• Minimally Nitec qualifications in any disciplines
• Minimum 1 year Customer Service Experience in technical or non-technical call center environment
• Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Basic computer skills and proficiency in typing are also important.

Team Lead

· Duty roster planning

· Coordination

· Reporting to customer

· Managing daily DC operations

· Reviewing of reports for sign off

Data Centre Operations

· Provide on-site persons to provide for physical needs of environment at the direction of remote management staff (i.e, equipment hard reboot, check light status, change media, check cable)

· Run and Monitor Data Centre (DC) Operations Process

· Call handling related to DC Operations, raise tickets and assigned to Tech Support

· Privileged ID administration

· Cabinet and Rack Keys management

· Backup Operations, Backup Schedule, Recovery Operations

· Visual Checking on the equipment status, perform escort duties for vendor to enter the data center

· Power recycling/hard reboot of the equipment

· Patch point connection verification

· Connect/disconnection of cable

· Connect to a console port on customer equipment, labelling of equipment

Work location: Novena

Working hours: Mon - Fri (830am - 5pm)

Salary: $13.45/hour

Responsibilities

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the Helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Requirements

• At least A level/diploma
• Experience in admin/customer service
• Good communication skills
• Candidate without tax experience are welcome to join as training will be provided

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• Responsible for handling in-bound calls and email requests for general enquiries within the hospital targeted service standard levels.
• Managing large amounts of inbound and outbound calls in a timely manner.
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions.

Requirements

• Minimum GCE O levels/N Levels/Diploma in any discipline
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Data Centre Operations

· Provide on-site persons to provide for physical needs of environment at the direction of remote management staff (i.e, equipment hard reboot, check light status, change media, check cable)

· Run and Monitor Data Centre (DC) Operations Process

· Call handling related to DC Operations, raise tickets and assigned to Tech Support

· Privileged ID administration

· Cabinet and Rack Keys management

· Backup Operations, Backup Schedule, Recovery Operations

· Visual Checking on the equipment status, perform escort duties for vendor to enter the data center

· Power recycling/hard reboot of the equipment

· Patch point connection verification

· Connect/disconnection of cable

· Connect to a console port on customer equipment, labelling of equipment

Whom We looking For

• Willing to work on 12 hours shift
• L1 & L2 Desktop Engineers are welcome to apply

Job Scope

• Attending to enquires from emails and in bound calls
• Resolving of problems and implementing solutions by clarifying issues
• Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
• Arranging and booking of appointment for patients
• Other ad hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R2110315

Job Summary:The Administrative Executive will be responsible for overseeing the day-to-day administrative operations of the company, ensuring efficiency and compliance with company policies. This role involves coordinating administrative staff, managing schedules, handling correspondence, and providing support to senior management. The ideal candidate should possess strong organizational and communication skills, attention to detail, and the ability to multitask effectively.

Key Responsibilities:

1. Coordinate and supervise administrative staff, including receptionists, secretaries, and office assistants.
2. Manage schedules and appointments for senior management, ensuring efficient use of time and resources.
3. Handle correspondence, including emails, letters, and phone calls, and prioritize incoming communications.
4. Prepare reports, presentations, and other documents for internal and external use.
5. Maintain office supplies inventory and ensure adequate stock levels.
6. Oversee facilities management, including office maintenance, equipment procurement, and vendor relations.
7. Develop and implement office policies and procedures to ensure compliance with company standards.
8. Assist in budget preparation and expense tracking for administrative operations.
9. Coordinate travel arrangements and accommodations for staff and executives.
10. Act as a liaison between departments, facilitating communication and collaboration.
11. Handle confidential information with discretion and professionalism.
12. Perform other duties as assigned by senior management.

Requirements:

1. Bachelor's degree in business administration, management, or related field preferred.
2. Proven experience in an administrative role, with at least [X] years of experience in a supervisory capacity.
3. Proficiency in Microsoft Office Suite and other relevant software applications.
4. Excellent organizational and time management skills.
5. Strong interpersonal and communication skills, both written and verbal.
6. Ability to prioritize tasks and work independently with minimal supervision.
7. Attention to detail and accuracy in all work.
8. Knowledge of office management procedures and best practices.
9. Ability to adapt to changing priorities and handle multiple tasks simultaneously.
10. Discretion and integrity when handling sensitive information.
11. Flexibility to work outside regular business hours when necessary.

Business Development Executive

• 5 Working Days
• 930am - 630pm
• $2500 - $3000
• Bishan

We are looking for enthusiastic Business Development Executives to own the sales cycle, from prospecting to onboarding, in the fast-paced and challenging sales industry.

We are looking for telesales/sales professionals with have the ability to conduct 50-80 calls per day and secure at least 2 appointments per day.

Job Description:

• Perform outbound calls to prospective clients and introduce company's services
• Effectively communicate with clients to understand their needs and offer solutions to their problems
• Schedule and manage sales appointments
• Handle objections and negotiate with prospective clients
• Prepare and deliver pitches and presentations to prospective clients
• Develop and present proposals customized for each client
• Ensure excellent customer relationships through regular follow-up and building rapport with key decision makers

Requirements:

• Hunter, No-Fear Mentality
• Resilient, results-driven and persuasive; able to work independently to achieve targets
• Prior experience in telemarketing or similar sales roles would be a bonus

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Set and advance sustainability targets, balancing financial and environmental goals.
• Implement effective reporting systems; collaborate on performance benchmarks.
• Lead sustainability communications; create educational materials.
• Formalize sustainability practices through documentation and reviews.
• Monitor and report on sustainability metrics; conduct audits.

Requirements

• Diploma/Degree in Electrical/Mechanical Engineering with background in Sustainability
• Knowledge of Local & International standards such as BCA Green Mark for Data Centre and Buildings, SS564 Green Data Centre, ISO 14001 Environment Management System
• Experience in a related field preferred.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Pay Package

• Yearly performance bonus: Up to 1 month of salary
• Patient Service Associate: Salary $2,300

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Proficient in MS Excel / office
• Customer service oriented

Salary: $4000

Working Days: 5 days between Monday - Sunday

Working Hours: 830am - 530pm / 12pm - 9pm

Location: Novena/ Household Visit/ Clarke Quay

Contract Period: Yearly renewable

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI

• Conduct household visits

• Respond to survey enquiries via inbound calls and emails

• Conduct survey interviews via outbound calls

• Reach out to the respondents to assist them to complete the survey

• Organize workflow and ensure that officers understand their duties and delegated tasks

• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success

• Provide fair, constructive, and timely feedback towards performance expectations and goals

• Manage escalated cases and maintain public relations including any complaints

• Provide assistance, guidance, and coaching support to officers to meet KPI

• Assess work performance of officers and identify areas that need improvement

• Monitor and provide project status report to manager

• Ensure officers understand the survey objectives

• Ensure officers compile, record, input survey returns and data accurately into the system

• Ensure officers conduct verification to ensure completeness and accuracy of data collected

• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Only Singaporean may apply

• Minimum 2 years of relevant experience with proven record in supervisory role

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Working days: Mon - Fri (office hours)

Work location: Novena / Clarke Quay

Salary: $3000 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/4142

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Set and advance sustainability targets, balancing financial and environmental goals.
• Implement effective reporting systems; collaborate on performance benchmarks.
• Lead sustainability communications; create educational materials.
• Formalize sustainability practices through documentation and reviews.
• Monitor and report on sustainability metrics; conduct audits.

Requirements

• Diploma & Above in Facilities Management or related fields
• BCA Green Data Center & relevant sustainability certificates a plus
• 2-3 years experience in data center facilities management, able to work on sustainability projects.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

This is an exciting opportunity to work with our clients for a dynamic and growing business within JPMorgan Payments!

As an Analyst with the Solution Center team, you are a trusted member of the team and deeply connected to deliver the growth and success for our business. In this role, you will serve as the primary point of contact and escalation point for your team and your stakeholders including Sales/Client Service Account Managers. The Client Solution Center team based out of multiple locations in APAC including India, Singapore, China, Japan and Hong Kong and the role will be responsible for overseeing day to day enquiry handling for our Corporate and Financial Institutions clients holding a relationship with JPMorgan Hong Kong.

Job Responsibilities

• Manage enquiries received for Corporate and FI customers with the highest service levels and optimal turnaround time

• Adhere to the department policies and procedures and drive the same value within your team

• Engage professionally in person, emails and on the phone to assist with every client need or issue

• Work independently and in a team environment to maximize productivity in a most efficient manner

• Investigate root causes of process inefficiencies and make proposals on opportunities for process improvement

• Help align your and your team’s performance to the broader organizational goals

• Participate in team projects and governance activities

Required Qualifications, Capabilities, and Skills

• Minimum of 3 years of relevant experience in customer service, operations, treasury, sales or portfolio management

• Advanced/Specialist/Management/Graduate Diploma or equivalent

• Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines

• Excellent communications skills; able to effectively communicate clearly and concisely in Cantonese and Mandarin to support our clients

• Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners

• Willing to learn different functions and processes and contribute to the team as a responsible and proactive member

Preferred Qualifications, Capabilities, and Skills :

• Work experience primarily in banking or the financial service industry

• Ability to use data to create metrics and reporting

• Proficient in Microsoft Office (Excel, PowerPoint, Word)

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=241a16b8a4bf3b50a181eae231455352

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

• 5 Working Days
• 730am - 5pm
• $2200 - $2800 + AWS
• Changi North (East)

Job Description:

• Managing 3rd party sub-contract in handling the calibration work by taking quotation, issuing PO and manage & coordinate the scheduling for delivery
• Preparation of quotations to client & purchase order to vendors
• Interacted with customers professionally by phone, email or in-person to provide information and direct to the right channels
• Manage files and records for clients
• Monitor office inventory activities, including ordering and requisitions, stocking and shipment receiving
• Arrange schedule with vendor (internal and external) for site calibration schedule
• Arrange collection / delivery schedule with logistics upon receiving PO/item completion
• Ensure customer requirements on calibration & specification, certificate issued address are met based on requirements

Job Requirements:

• Min Diploma in relevant discipline
• At least 1 year of relevant experience in related field

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

Salary: S$3500

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown

Contract Period: Yearly renewable based on performance and business needs

Job Responsibilities:

The role responsibilities:

• Reports directly to the Quality Service Experience Manager (QSM)

• Responsible in providing excellent service to all customers

• Handle mailbox enquiries and resolve customers issues via email communication and personalised calls

• Ensure accuracy of data collected from the customers

• Maintain and update the survey database with proper notes indicated in the system

• Responsible for distributing enquiries and follow ups to relevant teams, stakeholders and departments

• Fulfil the service level agreement by responding to all emails within 3 working days turnaound time and ensure prompt follow up on cases

• Provides daily email summary report to the QSM

• Escalate to the QSM on challenging issues or complaints received through mailbox channels

• Work closely with inbound/outbound Project Experience managers in developing quality service operational SOPs and processes

• Analyses service quality across the contact centre and provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence

• Using various data such as contact centre daily service level, customer satisfaction, surveys data accuracy and call/complaint logs to develop strategies and techniques which enhances the overall effectiveness of the contact centre operations

• Train and guide employees to create a culture of service excellence

• Any other ad-hoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience providing training or audit

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Responsibilities:

• Manage project planning and execution, including site meetings attendance.
• Develop and oversee project schedules and the main work program.
• Search for the vendors for additional project tasks and maintain communication with customers/consultants.
• Assist with the drawing submissions, approvals, installation, testing, commissioning, and related tasks.
• Conduct test procedures and coordinate testing and commissioning activities.
• Conduct audits on project installations and completed tasks.
• Gather documentation for submission to the customer.

Requirements:

• Min Diploma in Marine/Mechanical/Electrical Engineering
• At least 6 years of Project Management experience in Data Center/Building Power Generation environments preferred.
• Experience in Data Center management is required.
• Fundamental technical knowledge in diesel power generation is preferred.
• Proficiency in MS Office.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

With a track record of success since 1998, we prioritize Quality, Speed, and Technology to ensure the perfect match between candidate and job opening.

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

L1 Data Center Engineer

Job Title: L1 Data Center Engineer

Work Location: Downtown Core, Singapore

Job Type: 2 year contract, subject to renewal

About the Role:

The Data Center Engineer will oversee the optimal performance and maintenance of Data Center and ELV operations, including network cabling, IT hardware installation, and environmental monitoring. Your role includes managing Data Center infrastructure, responding to incidents, and ensuring compliance with service standards and agreements.

Primary Responsibilities:

· Perform facilities management related tasks in relation to the Data Center and/or Extra-Low Voltage (“ELV”) operations, including but not limited to structured network cabling, cable tracing, patching of cable and rack management, infrastructure and Data Center capacity planning.

· Responsible for the design and installation of structured network cabling, cable tracing, patching of cables and rack management in respect of infrastructure cabling used by the surveillance network.

· Responsible for the installation, removal, testing and labeling of all cross-connect cables (for e.g., cat6 cables, coax cables and fiber cables etc.).

· Responsible for the installation, re-location and removal of cabinets, racks, devices and other IT equipment inside the Data Center and ELV rooms.

· Responsible for the installation of IT hardware, including network switches, servers, shelves, intelligent Power Distribution Units (“iPDU”), rails, cable management and other IT equipment in the Data Center and ELV rooms.

· Maintain the cleanliness of the Data Center and ELV rooms.

· Liaise with the Facilities, Security and Surveillance teams to ensure optimal operation of electricity, heating, ventilating, air-conditioning and monitoring environments within the Data Center and ELV rooms.

· Responsible for the configuration and management of Data Center equipment, including IP Kernel based Virtual Machine, iPDU and Data Center Infrastructure Management (“DCIM”) software.

· Maintain and update DCIM software to the latest version.

· Monitor and manage the physical health of the network and server environments.

· Follow established processes used by the Data Center operations (“DCO”) team, participate in regular process review and maintain service standards as defined in the relevant Operational Level Agreements/ Service Level Agreements.

· Respond to priority 1, 2 and 3 incidents following the standard incident response procedures and assist with the resolution of such incidents.

· Manage and handle ticket management and queue monitoring (i.e. incident, service and change requests) for network and systems queues.

· Providing project support, including but not limited to updating timesheets, and updating and maintaining DCO team documentation.

· Any other ancillary tasks or works as and when requested and assigned by the Company.

Job Requirements:

· Diploma or Bachelor’s degree in Computer Science, Information Technology, or related field.

· Minimum of 3 years’ hands-on experience in providing Data Center support.

· Minimum of 1 years’ experience in providing Windows and Unix support.

· Ability to work independently with minimal supervision.

· Able to communicate messages clearly and concisely.

· Ability to maintain high-quality performance and constantly deliver results in a timely manner.

· Required to undergo Casino Regulatory Authority (CRA) checks.

How to Apply:

Ready to join Thatz? Send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

Responsibilities:

• Manage project planning and execution, including site meetings attendance.
• Develop and oversee project schedules and the main work program.
• Search for the vendors for additional project tasks and maintain communication with customers/consultants.
• Assist with the drawing submissions, approvals, installation, testing, commissioning, and related tasks.
• Conduct test procedures and coordinate testing and commissioning activities.
• Conduct audits on project installations and completed tasks.
• Gather documentation for submission to the customer.

Requirements:

• Min Diploma in Marine/Mechanical/Electrical Engineering
• At least 6 years of Project Management experience in Data Center/Building Power Generation environments preferred.
• Experience in Data Center management is required.
• Fundamental technical knowledge in diesel power generation is preferred.
• Proficiency in MS Office.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Pay Package

• Yearly performance bonus: Up to 1 month of salary
• Patient Service Associate: Salary $2,300
• Senior Patient Service Associate: Salary $2,800
  

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

With a track record of success since 1998, we prioritize Quality, Speed, and Technology to ensure the perfect match between candidate and job opening.

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

NOC Engineer

Job Title: NOC Engineer

Work Location: East, Singapore

Job Type: 4 years contract, subject to renewal

About the Role:

To provide essential support in monitoring and maintaining the health of the network infrastructure.

Primary Responsibilities:

A) Monitor systems performance

· Monitor performance and capacity of computer systems to ensure stable operations

· Gather data for network health check reports for software and hardware teams

· Identify issues, alerts, or malfunctions in software and/or hardware components

· Prepare and documents system health check documents for software and hardware teams

B) Resolve network-related incidents

· Identify and respond to network-related incidents

· Adhere to organizational policies, procedures and protocols when resolving network-related incidents

· Administer service requests

· Escalate unresolved network-related incidents

C) Oversee service level agreements and service improvements

· Assist in developing service-level objectives and targets

· Maintain log of service level performance metrics

· Suggest improvements for procedures and controls to enhance performance and client satisfaction

· Identify recurring incidents and potential issues for senior management

Job Requirements:

· Nitec or Diploma in Computer Science, Information Technology, or related field.

· Preferably with 1 year of relevant working experience in at least one of the following:

o Network Infrastructure, and

o MS Windows Server, UNIX or Linux

· Working knowledge on three or more of the following technologies:

o VMWARE, VDI, SAN, NAS, JP1, Backup and Recovery, Cisco routers and switches, UNIX shell scripting, SharePoint and/or Lotus Notes workflow.

· A self-initiated, highly flexible and proactive team player who can work with minimal supervision.

· Strong sense of responsibility to the customers.

· Good customer service and communication skills.

· Able to perform shift duties (12 hours rotating shifts)

· Fresh IT graduates are welcome to apply.

How to Apply:

Ready to join Thatz? Apply through our NextGig job portal: https://nextgig.asia or send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

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LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

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Take care of yourself and those around you.

Job Responsibilities:

The role is responsible for planning and managing resources effectively to meet daily operations requirements, monitoring of operations performance to ensure the team meeting SLA at all times and maintaining a high standard of operations control and compliance within the division. He/She will work closely with the respective Team Managers in Merchant Operations Department, to refresh the SOPs, identify and assess risks, as well as to develop effective risk mitigating measures.

• In charge of supervising & ensuring smooth running of Merchant Operations function within the bank which encompasses

- Merchant Onboarding: Application Processing, Account Creation & Terminal ID Creation

- Merchant Payment: Merchant Refund/Adjustment, Returned Fund, Posting Rejects

- Merchant Servicing: Statement Retrieval, Account Closure, Maintenance Request

• Plan & manage capacity to support changing Business demand
• Streamline processes to reduce operating cost and turnaround time without compromising quality and risk.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review. Lead, engage and coach staff to a high standard of performance, productivity and service quality
• Proactively manage and resolve customers’ and business units’ feedback and queries promptly
• Drive operations related projects & process improvements
• Ensure that the Bank’s policies, guidelines, operations control and compliance requirements are strictly adhered to;
• Ensure that operation procedures are kept up to-date; Identify opportunities to improve productivity, efficiency and service quality in the team and within the division while assuming the role as a mentor to coach staff to ensure high standard of performance, productivity and service quality

Job Requirements:

• Diploma/Degree Holder
• 5 to 10 years of retail banking operations, especially in Credit/Debit Cards Operations
• Experienced in team management experience with a minimum size of 10.
• Able to multi-task and cope with change and diversity in a fast-paced environment
• Experience in change management projects, including successful RPA and automation implementations.
• Strong organizational and management skills with strong leadership qualities
• Possess strong analytical and problem-solving skills, able to think objectively and 'think outside the box' when analyzing issues
• Meticulous with an eye for details and quality mindset
• Strong cross-functional collaboration, verbal/written communications & interpersonal skills to drive outcomes through influence and negotiations
• Proficient in the use of Microsoft Office, specifically Microsoft Excel, Word & Powerpoint
• Team player, self-motivated and resourceful, ability to work under pressure
• Resourcefulness

Pay Package

• Salary: Up to $2800*
• Yearly performance bonus: Up to 1 month of salary

*Salary to be offered

Patient Service Associate: Salary $2,300

Senior Patient Service Associate: Salary $2,800

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM; MID - 9:00AM to 6.30PM; PM – 12:30PM to 10PM (Shift shall be rostered. - With 1 hour of meal time)
• 5 days work week, inclusive of 1 weekend work day

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Requirements:

• Proficient in MS Excel / office
• Customer service oriented

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Pay Package

• Yearly performance bonus: Up to 1 month of salary
• Patient Service Associate: Salary $2,300
• Senior Patient Service Associate: Salary $2,800
  

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry