Total 9 Senior Executive call center job vacancies in d04 harbourfronttelok blangah sentosa island

Position Overview
The Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.

The Role

• Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.
• Communicate pertinent guest information to designated departments/personnel
• Pass on requests in a timely and accurate manner to appropriate colleagues
• Process reservations by email, telephone, central reservation systems referral or from the sales/catering office, other hotel departments, and travel agents
• Enter all sales booking and group contracts on a timely basis
• Create and maintains reservation records by date of arrivals
• Prepare letters of confirmation
• Process cancellations and modifications and promptly
• Process and monitor advance deposits/prepayment on reservations

Talent Profile:

1. Strong customer service skills
2. Strong verbal and written communication skills
3. Willing to work a flexible schedule including weekends
4. Experience in hotel property management systems as well as extranets and central reservations systems and their functionalities

A day in the life of a Senior Product Development Specialist…

• Proactively propose and drive new ideas/projects/methods to R&D Center, Strategic Business Units and markets aligned with consumer trends
• Build and document knowledge about latest methods, trends and developments in relevant field of activity (R&D report, notes, patents, etc)
• Explore breakthrough process or technology that are patentable
• Actively promote Idea to Launch (I2L) Mindset and ways of working (including system)
• Give operational assistance in industrialization start-ups and product improvements following the technical assistance way of working
• Integrate Scientific, Technology, Quality and Safety and Environment knowledge into business
• Recommend, plan and deliver technical and scientific support for Ice Cream projects
• Lead and manage knowledge building and business related project activities with a proactive participation
• Present results/methods in written and oral form to interested parties or stakeholders
• Ensure Idea to Launch (I2L) project execution using Idea to Launch (I2L) ways of working and tools
• Suggest, create and improve ice cream prototypes
• Coordinate with local contracted ice cream manufacturers and/or markets to execute scale up of prototypes
• Provide accurate and on-time support to markets with effective (quality, cost and on-time) and sustainable solutions
• Actively participate in expert network to promote cross-fertilization between different sites
• Provide competency development and coaching to global Application (AG) Ice cream Team

Position Overview
The Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.

The Role

• Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.
• Communicate pertinent guest information to designated departments/personnel
• Pass on requests in a timely and accurate manner to appropriate colleagues
• Process reservations by email, telephone, central reservation systems referral or from the sales/catering office, other hotel departments, and travel agents
• Enter all sales booking and group contracts on a timely basis
• Create and maintains reservation records by date of arrivals
• Prepare letters of confirmation
• Process cancellations and modifications and promptly
• Process and monitor advance deposits/prepayment on reservations

Talent Profile:

1. Strong customer service skills
2. Strong verbal and written communication skills
3. Willing to work a flexible schedule including weekends
4. Experience in hotel property management systems as well as extranets and central reservations systems and their functionalities

Job Description

You will be part of the mechanical team in Engineering, reporting to Mechanical Engineering Manager. You will use 3D CAD tool to design plastic and metal parts for electronic boxes. You will work on conduct rapid prototyping and rapid testing to validate design requirements You will perform design trouble shootings and design solution implementations.

You will support parts fabrication, product assembly and production processes. We would have you work on technical drawings, design reports, test plans and technical documentations. We would work with Quality team to ensure product quality and reliability

Your Responsibilities:

• ability to evaluate stress and strain for plastic and metal designs
• experience in and understanding of various 3D printing technologies and other rapid prototyping techniques
• ability to design mechanical tests for design verifications
• understanding of plastic molding and metal fabrication processes
• ability to design parts that facilitate product assembly and production processes
• Understand the design of electromechanical connectors
• Experience providing design solutioning to prevent product being damaged by thermal and mechanical shock and vibration

The Essentials - You Will Have:

• Degree/Master in Mechanical or Mechatronic Engineering
• You have min 3 or more years of experience in mechanical design of plastic and metal parts, for electronic boxes, in electronic product industry

The Preferred - You Might Also Have:

• Candidate with the following skills will be preferred:ability to conduct computer modeling and simulation, using Ansys, during product design
  ability to instrument product and conduct shock and vibration tests on a shaker table
  You have skills to perform troubleshooting and solutioning.
  

What We Offer:

• Health Insurance including comprehensive In-patient coverage along with Top-up plans for voluntary coverage upgrade.
• Out-Patient benefits including clinical consultation, prescribed medication, telemedicine, health screening, dental & vision.
• Life and Accident Protection – covering death and disability due to natural cause, illness, and accident.
• Hybrid & Remote flexible work options.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just you or other roles.

#LI-Hybrid

Position Overview
The Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.

The Role

• Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.
• Communicate pertinent guest information to designated departments/personnel
• Pass on requests in a timely and accurate manner to appropriate colleagues
• Process reservations by email, telephone, central reservation systems referral or from the sales/catering office, other hotel departments, and travel agents
• Enter all sales booking and group contracts on a timely basis
• Create and maintains reservation records by date of arrivals
• Prepare letters of confirmation
• Process cancellations and modifications and promptly
• Process and monitor advance deposits/prepayment on reservations

Talent Profile:

1. Strong customer service skills
2. Strong verbal and written communication skills
3. Willing to work a flexible schedule including weekends
4. Experience in hotel property management systems as well as extranets and central reservations systems and their functionalities

Job Description

Job Overview:

We are actively seeking a skilled C++ Developer to join our dynamic team in the role of Senior Software Engineer. As a key member of our development team, you will be responsible for designing, developing, testing, and optimizing high-quality software solutions in C++ for Windows environments. This position requires a strong foundation in C++ programming, expertise in COM/DCOM/ATL, and the ability to collaborate with cross-functional teams. Proficiency in English is essential for effective communication within our global team.

Responsibilities:

• Design, develop, and optimize high-quality software solutions in C++ for Windows environments.
• Debug and optimize existing code to enhance performance.
• Utilize expertise in COM/DCOM/ATL to design and implement efficient and scalable code.
• Collaborate with cross-functional teams to understand project requirements and deliver effective solutions.
• Contribute to projects involving .NET Framework, C#, WPF, or WinForm.

Requirements:

• Bachelor or Master degree in computer science, Software Engineering, or a related field.
• 5+ years of experience in software engineering, with a focus on C++ programming on Windows.
• Proficient in COM/DCOM/ATL.
• Experience with .NET Framework, C#, WPF, or WinForm is a plus.
• Excellent written and verbal communication skills in English.
• Chinese speaking, reading, and writing skills are preferred.
• Strong problem-solving and analytical skills.
• Ability to work independently and in a team-oriented environment.
• Self-motivated with a high potential for growth and learning.

Position Overview
The Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.

The Role

1. Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.
2. Communicate pertinent guest information to designated departments/personnel
3. Pass on requests in a timely and accurate manner to appropriate colleagues
4. Process reservations by email, telephone, central reservation systems referral or from the sales/catering office, other hotel departments, and travel agents
5. Enter all sales booking and group contracts on a timely basis
6. Create and maintains reservation records by date of arrivals
7. Prepare letters of confirmation
8. Process cancellations and modifications and promptly
9. Process and monitor advance deposits/prepayment on reservations

Talent Profile:

1. Strong customer service skills
2. Strong verbal and written communication skills
3. Willing to work a flexible schedule including weekends
4. Experience in hotel property management systems as well as extranets and central reservations systems and their functionalities

Position Overview
The Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.

The Role

1. Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.
2. Communicate pertinent guest information to designated departments/personnel
3. Pass on requests in a timely and accurate manner to appropriate colleagues
4. Process reservations by email, telephone, central reservation systems referral or from the sales/catering office, other hotel departments, and travel agents
5. Enter all sales booking and group contracts on a timely basis
6. Create and maintains reservation records by date of arrivals
7. Prepare letters of confirmation
8. Process cancellations and modifications and promptly
9. Process and monitor advance deposits/prepayment on reservations

Talent Profile:

1. Strong customer service skills
2. Strong verbal and written communication skills
3. Willing to work a flexible schedule including weekends
4. Experience in hotel property management systems as well as extranets and central reservations systems and their functionalities

Responsibilities

· Deliver excellent service and maximize guests’ experience by understanding and meeting their expectations

· Handle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standards

· Coordinate with internal departments to satisfy guests’ enquiries and requests on the arrangements of products and services for RWS members and guest

· Handle and resolve guests' feedback in a professional manner

Requirement

· Diploma with proficiency in Microsoft Office applications

· Relevant customer service experience in call centre or hotel environment. Prior experience in Opera system is an advantage.

· Must be able to work rotating shifts, including weekends and public holidays

· Proficiency in English and Mandarin to handle English and Mandarin speaking guests