Total 17 Internship cash management officer job vacancies in D05 Clementi New Town, Hong Leong Garden, Pasir Panjang

About Cynapse

Cynapse is an awarded AI Software Product company specializing in Enterprise-grade Vision AI in highly challenging environments. Our software platform is leveraging cutting edge cloud/on-premises/edge platforms, advanced computer vision algos, advanced ML concepts & models and more.

The company is led by globally renowned experts who previously headed large groups at Microsoft and Intel. The company HQ is located in Singapore (One North Area) and operates in over 10 countries.

Cynapse is looking for a talented and highly motivated Project Management Officer (PMO)/Quality Assurance (QA) Intern to join our team that delivers a challenging, enterprise-scale Video Content Analytics solutions to global customers. You will conform to high standards of project planning and management, working in a cutting edge, dynamic and professionally challenging environment.
Successful interns may be offered a full-time permanent position at cynapse at the end of the internship period.

Responsibilities
The selected candidate will be involved in one or more job item listed below, depending on management decision:
- Supporting the planning and delivery of Vision AI Software Projects/Programs in Singapore and other countries
- Support multiple on-going projects
- Assist with the project planning, resourcing and scheduling
- Assist in ensuring that projects are delivered on time, and provide timely reports on project status and activities Assist in requirements gathering and validation, solution development and testing, deployment, UAT and solution commissioning
- With guidance, perform usage tests on software thoroughly, identifying bugs and defects.
- Evaluates different functionalities and aspects of the product and generate report.
- Assist in communicating and managing vendors, sub-contractors, partners and other stakeholders
- Follow the company PM best practices
- Work in an Agile environment (SCRUM)

Qualifications
- Completed at least 1 year of studies as part of a Diploma/Bachelor/Master in one of the following subjects: IT/Engineering/Project-Management
- At least 6 months of experience in managing or delivering IT project/s
- Some Experience with vendors and partners management
- Analytical Thinking
- Innovative, motivated and a quick learner, attention to detail, curiosity, and passion for technology
- Bonus: Technical background/experience with software development

Benefits
- Unique opportunity to work with a talented global team on cutting edge technologies
- Informal and exciting work environment with flexible hours

Job Types: Full-time, Internship

Contract length: 6 months

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Work Location: In person

Responsibilities:

· Conduct market research and analysis to identify customer needs and market trends

· Assist in gathering and documenting product requirements

· Collaborate with cross-functional teams, including engineering, design, and marketing, to ensure successful product development and launch

· Support the product management team in defining and prioritizing product features and enhancements

· Assist in conducting user testing and gathering feedback to iterate on product improvements

· Assist in monitoring product performance and conducting data analysis to identify areas for optimization

· Stay up to date with industry trends and competitor offerings to contribute innovative ideas for product development

· Assist in creating product documentation materials

Basic Requirements:

· Currently pursuing Diploma or Bachelor's or Master's degree in a relevant field (e.g., Business, Marketing, Computer Science, Engineering)

· Strong analytical and problem-solving skills

· Excellent written and verbal communication skills

· Detail-oriented with strong organizational skills

· Ability to work independently as well as collaborate in a team environment

· Proficiency in using productivity and collaboration tools (e.g., Microsoft Office, Jira)

· Passion for technology and understanding of current tech trends

· Prior experience in product management or related roles is a plus but not required

· Able to commit minimum 4 months.

NOTE: This internship role is for next year January - June 2025 [full-time, 5 days a week]. This will be for designory.

designory is the social & content pillar of TBWA\Singapore's sister company eg+ Worldwide. The designory team is situated in TBWA office.

Main job scope will be social media management.

• The intern will be attached to the department’s Social Team, supervised by the Social Media Manager.
• The intern will shadow and assist the Social Media Manager or Social Media Executive on jobs such as managing social campaigns, writing briefs and will be involved in Response Management, Content Management, Social Media Platforms Management, Publishing & Scheduling, Social Listening, and Content Strategy.

Pre-requisites

• Highly organised, able to drive projects forward and keep them within timelines.
• Knowledge of best practices on Social Media, active on the platforms and able to identify current content trends and cultural insights.
• Keen to learn and enthusiastic, being proactive at work and is resourceful.
• Command of English is strong, excellent communication skills, and is savvy with social media, including but not limited to Facebook, Instagram, TikTok, Twitter & YouTube.
• Loves working in a fast-paced environment.
• A Team Player
• Note: Strong social media following and/or knowledge of PR are a plus but not a pre-requisite.

Remarks

• Keen in those who are passionate in creative work and the creative industry.
• Keen in those who are passionate about community management/social media management, and willing to learn.
• Opportunity to get involved across various functions within the company i.e. Brand Management, Strategy, Creative, and Production.

NOTE: We are looking for an intern who can commit full-time (5 days a week) from January to June 2025. This role will specifically be for the TBWA Disruption Accelerator Data Team.

Main Job Scope: Operations & Project Management

• Provide day-to-day support on all projects in the Data Team. e.g. Maintain project depository and WIP sheet, ensuring necessary files are filled and stored accordingly.
• Assist with timelines and resources management
• Assist with correspondence between internal and external teams. e.g. Schedule and coordinate meetings with follow-ups on next steps.
• Assist in data entry and help to schedule and coordinate meetings with follow-ups on next steps.
• Assist with rolling out of new marketing efforts for the Data Team. eg, creation of newsletters and organising the email blasts. This includes managing and coordinating with internal teams to put together marketing content eg, onboarding decks and case studies.
• Assist with putting together operation reports for internal and external teams. eg, project and resource utilisation reports
• Actively participate in internal and external project meetings.
• Collaborate closely with cross-functional teams to achieve organization and project objectives.

Prerequisites

• Extremely organized, detail-oriented and able to multi-task in a fast-paced environment.
• Able to and enjoys working with different people.
• Strong written, verbal communication, and presentation skills.
• Proficient in MS Office (Outlook, Excel, Word, PowerPoint & Excel) and corresponding Google tools.
• Proficiency in the Smartsheet, Trello, Mailchimp, Photoshop, Photopea is a plus.

Remarks

• Keen in those who are passionate in keeping things checked and in order, ways to improve efficiency.
• Offers a diverse learning experience within TBWA.
• Opportunity to get involved across various functions within the company i.e. Strategy, Creative, Digital & Production.

NOTE: We are looking for an intern who can commit full-time (5 days a week) from January to June 2025. This is NOT a Creative role but an Project Management role for the internal Creative Team.

Key Responsibilities

Resource Management & Creative

• Work closely with the Creative Services Manager and Head of Creative Services in providing assistance to identifying and scheduling the right resources for projects.
• Build and resource complex timelines using proper project management methodologies and tools.
• Possess advanced and intricate understanding of both individual and team’s capabilities once joined (competency levels in different hard skills and software) to best fit creatives according to scope and project briefs.
• Have a clear oversight of full creative capacity and number of creative briefs in the system to ensure talents are effectively utilised.
• Maximise team output and efficiencies by de-conflicting and working with internal teams on the best solution for all parties.
• Manage entire process of creative awards and internal initiatives/house jobs.
• Cognisant of recent award-winning works/industry best practices.

People Management

• Collaborate daily with project managers and internal teams.
• Maintain good working relationships with all the relevant teams (e.g. brand managers, project managers, creatives etc.) to ensure smooth workflow, communication and enhance resource management.
• Be a partner to the Executive Creative Director to drive excellence within the agency’s Creative team e.g. take pride in work, meeting timelines, finding suitable talent, getting the best work out of highest quality etc.

Pre-requisites

• Meticulous, detail-oriented and proactive.
• Excellent communication and multi-tasking skills.
• Excellent relationship management and problem-solving skills.
• Able to work well with cross-functional teams.
• Able to work under tight deadlines in a fast-paced environment.
• Adaptable to all work situations, solutions-oriented.
• Ability to prioritise workload as well as to pre-empt, identify and respond to problems.
• Reliable, resilient, confident and mature.
• Personal, enthusiastic, and committed – capable of gaining trust and respect from colleagues.
• Passion for creative work and the creative industry.

Job Title: Fintech Intern – Help Us Build the Next Big Thing

Ever wondered what it’s like to work at a start-up that’s redefining finance? Want to be part of a team that’s building something awesome while occasionally dodging chaos? If you’re excited about tech, love a challenge, and don’t mind a few bumps in the road, we’d love to meet you!

About Us:
At Arki, we’re an ambitious fintech company with big ideas. Our mission is simple: reinvent how people manage their money – all while keeping it fresh and fun. We’re creating cutting-edge financial tools, and we need someone who’s eager to learn, ready to hustle, and can handle a bit of creative chaos.

What You’ll Do:

• Collaborate with our small-but-mighty team to brainstorm and launch exciting new features
• Get your hands dirty with product development, testing, and a little bit of everything else (sometimes we all wear multiple hats, literally and figuratively)
• Conduct market research and offer insights like a fintech Sherlock Holmes, uncovering the latest trends and opportunities
• Dive into data analysis to help make our product even better (and maybe save us from some bad decisions)
• Contribute to marketing efforts with a creative mindset
• Sit in on strategy meetings where your bold ideas are always welcome – we don’t bite!
• Learn essential skills straight from the founding team
• Help out with day-to-day operations and maybe even name a few features (bonus points for puns!)

About You:

• A passion for fintech, innovation, and learning new things on the fly
• Problem-solving skills with a side of creativity – you know how to think outside the box
• A sense of humor and ability to laugh off the occasional chaos (trust us, it happens)
• Strong communication and collaboration skills – we’re big on teamwork
• Basic understanding of finance, tech, or both – but no worries if you’re still learning, we’ve all been there!

What You’ll Gain:

• Hands-on experience in the fast-paced, innovative world of fintech (no textbooks here, just real-world stuff)
• A front-row seat to all the highs, lows, and in-betweens of building creative financial solutions
• Mentorship: work closely with cross-functional teams, benefiting from guidance from founders and like-minded colleagues
• A chance to build your network and maybe even become a fintech rockstar
• Bragging rights for being part of something truly innovative and impactful (plus, you’ll probably get some great stories)
• The opportunity to work on cool projects from day one
• Flexibility: Flexible working arrangements to support your work-life balance, including options for remote work or flexible hours.

How to Apply:

Ready to jump in and help us conquer the fintech world (or at least have some fun trying)? Send your resume and a quick note on why you’d be a great fit to. Bonus points if you can make us laugh!

Job Description:

We are looking for an Investment Research Intern to join our investment team. This role is perfect for fresh graduates or undergraduate students who are eager to dive into investment research (e.g. style factors), financial data analysis, and uncover its unique characteristics compared to other industries. The ideal candidate will have a passion for financial investment research (in stocks and futures), data and portfolio performance analysis, an analytical mindset, and a keen interest in the financial sector. We are seeking candidates with strong analytical skills, problem-solving abilities, and programming experience, particularly in maintaining and refining existing Python code.

Responsibilities:

• Assist in conducting investment research (e.g. factor research) using Python and/or spreadsheets.
• Utilize statistical methods and/or visualisation techniques to present findings clearly and compellingly.
• Support the investment team in preparation of presentation materials for internal discussions.
• Maintain and update existing data cleansing, investment portfolio construction and performance analysis codes written in Python.

Requirements:

• Currently pursuing or recently completed a degree in (Quantitative) Finance, Economics, Statistics, Computer Science, or a related field.
• Strong analytical abilities, data manipulation skills, and a passion for working with data.
• Proficiency in Python, preferably with a focus on writing structured, class-based code.
• Self-motivated, eager to learn, and enthusiastic about new technologies.
• Experience in SQL is a plus.

Additional Notes:

• This internship offers a great opportunity to gain hands-on experience in financial data analysis and contribute to impactful projects.
• You will have the chance to work with seasoned investment professionals, gaining valuable insights and experience in the financial industry.
• The internship period will be for 3 months with a possible 3-month extension based on performance outcomes.

Are you an individual who is independent, self-motivated, and passionate about healthcare? We are seeking an intern to join our account management team. This is an excellent opportunity for a motivated and enthusiastic individual to gain hands-on experience in a dynamic and fast-paced environment. As an Account Management Intern, you will:

Key Responsibilities:

• Assist the account management team in key engagement activities (including real-time online and offline presentations, and employee interaction activities)
• Support onsite engagements
• Work with stakeholders relating to all corporate account management matters
• Execute quarterly programmes targeted at growing WhiteCoat’s corporate user base pipeline

What You'll Gain:

• Gain hands-on experience in account management and client relations, providing you with practical skills and knowledge that can be applied in future roles.
• Collaborate with various teams across the organization, such as marketing, product development, and operations, allowing you to develop a well-rounded understanding of different business functions and their interdependencies.
• Engage with clients directly and participate in meetings, conference calls, and presentations, helping you develop effective communication and relationship-building skills.
• Opportunities for professional development and growth within a fast-paced, dynamic corporate environment
• Opportunity for a full-time position upon successful completion of the internship (based on performance and company needs)

Qualifications:

• Currently enrolled in a Bachelor's degree program in Business, Marketing, Communications, or a related field.
• Curiosity and interest for healthtech
• Self-motivated and independent problem solver who is proactive with a strong sense of ownership
• Proficient in Microsoft Office (Excel, Word, and PowerPoint)
• Only candidates that can commit to the full period will be considered

Are you an individual who is independent, self-motivated, and passionate about healthcare? We are seeking an intern to join our account management team. This is an excellent opportunity for a motivated and enthusiastic individual to gain hands-on experience in a dynamic and fast-paced environment. As an Account Management Intern, you will:

Key Responsibilities:

• Assist the account management team in key engagement activities (including real-time online and offline presentations, and employee interaction activities)
• Support onsite engagements
• Work with stakeholders relating to all corporate account management matters
• Execute quarterly programmes targeted at growing WhiteCoat’s corporate user base pipeline

What You'll Gain:

• Gain hands-on experience in account management and client relations, providing you with practical skills and knowledge that can be applied in future roles.
• Collaborate with various teams across the organization, such as marketing, product development, and operations, allowing you to develop a well-rounded understanding of different business functions and their interdependencies.
• Engage with clients directly and participate in meetings, conference calls, and presentations, helping you develop effective communication and relationship-building skills.
• Opportunities for professional development and growth within a fast-paced, dynamic corporate environment
• Opportunity for a full-time position upon successful completion of the internship (based on performance and company needs)

Qualifications:

• Currently enrolled in a Bachelor's degree program in Business, Marketing, Communications, or a related field.
• Curiosity and interest for healthtech
• Self-motivated and independent problem solver who is proactive with a strong sense of ownership
• Proficient in Microsoft Office (Excel, Word, and PowerPoint)
• Only candidates that can commit to the full period will be considered

Job Title: Fintech Intern – Help Us Build the Next Big Thing

Ever wondered what it’s like to work at a start-up that’s redefining finance? Want to be part of a team that’s building something awesome while occasionally dodging chaos? If you’re excited about tech, love a challenge, and don’t mind a few bumps in the road, we’d love to meet you!

About Us:
At Arki, we’re an ambitious fintech company with big ideas. Our mission is simple: reinvent how people manage their money – all while keeping it fresh and fun. We’re creating cutting-edge financial tools, and we need someone who’s eager to learn, ready to hustle, and can handle a bit of creative chaos.

What You’ll Do:

• Collaborate with our small-but-mighty team to brainstorm and launch exciting new features
• Get your hands dirty with product development, testing, and a little bit of everything else (sometimes we all wear multiple hats, literally and figuratively)
• Conduct market research and offer insights like a fintech Sherlock Holmes, uncovering the latest trends and opportunities
• Dive into data analysis to help make our product even better (and maybe save us from some bad decisions)
• Contribute to marketing efforts with a creative mindset
• Sit in on strategy meetings where your bold ideas are always welcome – we don’t bite!
• Learn essential skills straight from the founding team
• Help out with day-to-day operations and maybe even name a few features (bonus points for puns!)

About You:

• A passion for fintech, innovation, and learning new things on the fly
• Problem-solving skills with a side of creativity – you know how to think outside the box
• A sense of humor and ability to laugh off the occasional chaos (trust us, it happens)
• Strong communication and collaboration skills – we’re big on teamwork
• Basic understanding of finance, tech, or both – but no worries if you’re still learning, we’ve all been there!

What You’ll Gain:

• Hands-on experience in the fast-paced, innovative world of fintech (no textbooks here, just real-world stuff)
• A front-row seat to all the highs, lows, and in-betweens of building creative financial solutions
• Mentorship: work closely with cross-functional teams, benefiting from guidance from founders and like-minded colleagues
• A chance to build your network and maybe even become a fintech rockstar
• Bragging rights for being part of something truly innovative and impactful (plus, you’ll probably get some great stories)
• The opportunity to work on cool projects from day one
• Flexibility: Flexible working arrangements to support your work-life balance, including options for remote work or flexible hours.

How to Apply:

Ready to jump in and help us conquer the fintech world (or at least have some fun trying)? Send your resume and a quick note on why you’d be a great fit to. Bonus points if you can make us laugh!

Job Description

As an Enterprise Risk Management Learning & Growth intern, you will have the opportunity to create engaging and informative training materials, including video content and applications that enhance learning outcomes and help the company build awareness and cultivate a strong Risk Management culture.

Responsibilities:

· Collaborate with Enterprise Risk Management Team to identify learning needs and create tailored content.

· Develop, forge and maintain compelling and impactful learning materials.

· Assist in the development and enhancement of training material to boost learning outcomes.

· Remain abreast of industry trends, emerging technologies, and propose innovative solutions to enhance training delivery.

Qualifications:

• A diploma or degree in Multimedia Production, Education, Instructional Design or a related field.

• Proficient in video and audio editing software (e.g. Capcut, Audacity, etc).

• Proficient in Microsoft applications, especially PowerPoint and PowerBi.

• Strong written and verbal communication skills.

• Familiarity with e-learning platforms and training applications is a plus.

• Ability to work independently and collaboratively in a fast-paced environment.

About the team you are joining

Grasp an opportunity to expand your horizons in a global industry that is Aviation. If you are an individual that can work very hard under very little supervision, make smart decisions under pressure, maintain focus in the eye of several storms and display a determination to succeed against all odds. You will be working in several markets across Asia Pacific in a fantastic learning environment and “people first” culture.

What your day would be like

• Responsible for support of the Regional Banking Manager in execution of the Banking Management process according to the global Standard Operating Procedures (SOPs);
• Update Banking Management Database in terms of (IATA bank accounts details, bank contact details, signatories and documentation/ agreements);
• Responsible for collecting and preparing of supporting documents for all banking processes in the region and liaison with IATA HQ on documents tracking (new bank accounts, signatories update etc.);
• Provide banking management support to other departments (Quality, Settlement Operations, Corporate Finance, Agency Participation, Settlement Risk Management, Customer Service and etc.) as well as Local Country Office in Asia Pacific;
• Support Banking Manager in solving of operational issues related to banking management;
• Support Banking Manager in the follow up of banking reviews and bank information updates;
• Support Banking Manager to engage with major multi-national banks and fintech providers to troubleshoot operational issues and deliver project outcomes.

We would love to hear from you if

• You have a University graduate in any field of Finance, Economics, Business Administration or any related field (the degree should have been achieved within the last 12 months);
• Attention to details with strong reporting and documentation skills;
• Strong analytical skills and communication skills;
• Be an effective team player in a multicultural working environment;
• Experience in Banking Environment would be an asset;
• Excellent PC skills, particularity with MS Office Programs (Word, Excel, Power Point Outlook) and SharePoint;
• Experience in ERP systems (Salesforce, SAP) would be beneficial;
• Proficient in English;

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 490 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

The Asset Management department is responsible for BW Group vessels management activities such as investment/divestment of vessels, identify business opportunities, generate returns through asset play, long term projects and/or forward paper markets as well as supporting other business units in their sales and purchase activities through service agreements.

Responsibilites

• Update, verify and maintain records of vessel details and tonnage transactions in the company's Master Data Management (MDM) database
• Gain knowledge and skills related to the industry and apply knowledge to the tasks assigned
• Monitor and analyse market trends
• Assist with the preparation of monthly report
• Assist with the vessel(s) sales and purchase delivery documentation
• Assist and responsible for sending out routine reports
• Participate in any other ad-hoc tasks and responsibilities as required

• Demonstrate a good attitude and willing to learn fundamentals of shipping market and basic financial knowledge
• Ability to work in a precise and accurate manner while under time pressure
• Well versed with Microsoft Office products (i.e Excel, Word and PowerPoint)
• Good presentation skills and be able to communicate well; both verbally and in a written format
• Good collaboration and team player, fit well with the team

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Don't meet every single requirement? At BW, we value diversity and the unique experiences that people from different backgrounds bring to our business. We welcome you to apply for the role even if you don't fully meet all the listed requirements, especially if you are passionate about building an inclusive culture where we strive to be our best. You may be just the right candidate!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

Responsibilities

• Online research to generate background information on target companies for sponsorship.
• Research via linked in specific contacts at companies
• Creation of sales target list for both sponsorship and corporate sales
• Aptitude to be able to conduct cold calling corporate sales for Monet and HP RWS
• Ability to take over the phone corporate bookings and then facilitate the booking with box office and operations staff

Job Skills

• Minimum Diploma/Degree in Marketing, Business, E-Commerce or related disciplines
• Good oral and written communication skills.
• Good interpersonal skills, organizational skills, problem-solving abilities, and attention to detail.
• PowerPoint design skills
• Ability to prioritize and multi-tasks in a fast-paced attraction environment.

Duration:

• Internship duration: Minimum of 3 - 6 months.

The Academic Insturctor is required to teach the courses in the undergraduate programs offered by the University at Buffalo, The States University of New York, US, in partnership with Singapore Institute of Management in Singapore.

The roles would include:

• Creation of course design and materials, and implementation of syllabus to meet UB learning objectives;
• Delivery of student-centered, interactive course curriculum, including supervision of project work;
• Create, administer, and mark assessment instruments;
• Evaluate student progress and achievements;
• Hold regular consultation hours;
• Maintain and submit academic records.

Job Requirements:

• A Ph.D or Master's Degree in the exact discipline as specified by the teaching assignment from a nationally or regionally (USA) accredited university is required;
• Terminal degree is preferred;
• At least 2 years of relevant full-time teaching experience in the exact discipline as specified by the teaching assignment at the tertiary level is required;
• Ability to independently operate all class level functions of Blackboard classroom management system, including Grade Center, is required;
• Substantial evidence of an active academic research agenda and recent history of publication(s) in peer-reviewed scholarly journal(s) are strongly preferred;
• 5 years of relevant work experience will be an added advantage;
• Available to teach during day time on weekdays

Note:

• Only short-listed candidates who meet the specified requirements will be notified.
• Remuneration varies based on the number of classes conducted.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Able to commit for at least 3 months period
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride