General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Events Management Industry
• Competitive Remuneration Package
• Good career growth and personal development

As a Creative Manager (Events Management), you will be responsible for the following duties:

• Leading the creative direction for clients’ events and execution.
• Develop original ideas and creative concepts.
• Overseeing the development and execution of conference events, ensuring they are innovative and aligned with industry trend.
• Translating client briefs into compelling creative strategies and actionable concepts.
• Work closely with project management team to brainstorm, refine and execute creative concepts.
• Present creative concepts and proposals to clients.
• Building strong relationships with clients, ensuring that creative solutions align with their vision and objections.
• Accountable for the team performance in terms of revenue generation and financial success of creative projects.
• Support new business efforts by contributing to pitches, proposals and creative solutions that win new clients.

Requirements:

• Possess a minimum of Diploma in related fields with 3 years of relevant experience.

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email:
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Employer Background:
The employer is a renowned leader in the field of advanced molding solutions, specializing in the creation of ultra-precision injection tools and scientific injection molding. With a strong emphasis on innovation, they provide end-to-end services including product design, material expertise, tooling, molding, and metrology. Recognized for their commitment to quality and excellence, the company has received numerous awards for its contributions to the industry.

Overview:
Step into a dynamic role as a Program Manager, where you will oversee and lead project teams to deliver outstanding results, ensuring every project progresses smoothly from conception to completion. If you thrive on leadership, problem-solving, and collaboration, this role offers an exciting opportunity to contribute to high-impact projects in the precision engineering field.

• Position: Program Manager
• Employment Type: Full-Time
• Working Days & Hours: 5 Days, Monday to Friday, 8:00 a.m. to 5:30 p.m.
• Work Location: Based in Pasir Ris / Tampines
• Salary Range: Up to $6,000 Monthly Basic (Based on Relevant Experience)

Job Responsibilities:

• Lead and manage project teams to ensure the successful execution of New Product Introduction (NPI) projects, meeting specifications and advancing towards mass production.
• Collaborate with clients to define product specifications, costs, schedules, and quality requirements, fostering strong client relationships to drive new business opportunities.
• Strategize and organize project workflows, proactively identifying and mitigating risks to ensure timely delivery of customer commitments.
• Oversee Design for Manufacturing (DFM) processes in collaboration with tool designers and engineering teams, while managing technical documentation and engineering changes.
• Prepare and present quotations for tools and molded parts in response to customer RFQs.
• Regularly update management on the status of ongoing projects and maintain a strong sales pipeline by pursuing new customers and additional projects.

Requirements:

• Experience: At least 3 years of relevant experience in plastic injection molding, tool fabrication, or mechanical product design.
• Education: Degree or Diploma in Mechanical Engineering or Precision Engineering.
• Skills: Proficiency in Microsoft Office, strong leadership and organizational skills, excellent problem-solving abilities, and effective communication and presentation skills.

Recruit Lync Pte Ltd | EA License Number: 22C1000
Poon Weng Teik (Wilson) | EA Personnel License: R1657737

Employer Background:
The employer is a renowned leader in the field of advanced molding solutions, specializing in the creation of ultra-precision injection tools and scientific injection molding. With a strong emphasis on innovation, they provide end-to-end services including product design, material expertise, tooling, molding, and metrology. Recognized for their commitment to quality and excellence, the company has received numerous awards for its contributions to the industry.

Overview:
Step into a dynamic role as a Program Manager, where you will oversee and lead project teams to deliver outstanding results, ensuring every project progresses smoothly from conception to completion. If you thrive on leadership, problem-solving, and collaboration, this role offers an exciting opportunity to contribute to high-impact projects in the precision engineering field.

• Position: Program Manager
• Employment Type: Full-Time
• Working Days & Hours: 5 Days, Monday to Friday, 8:00 a.m. to 5:30 p.m.
• Work Location: Based in Pasir Ris / Tampines
• Salary Range: Up to $6,000 Monthly Basic (Based on Relevant Experience)

Job Responsibilities:

• Lead and manage project teams to ensure the successful execution of New Product Introduction (NPI) projects, meeting specifications and advancing towards mass production.
• Collaborate with clients to define product specifications, costs, schedules, and quality requirements, fostering strong client relationships to drive new business opportunities.
• Strategize and organize project workflows, proactively identifying and mitigating risks to ensure timely delivery of customer commitments.
• Oversee Design for Manufacturing (DFM) processes in collaboration with tool designers and engineering teams, while managing technical documentation and engineering changes.
• Prepare and present quotations for tools and molded parts in response to customer RFQs.
• Regularly update management on the status of ongoing projects and maintain a strong sales pipeline by pursuing new customers and additional projects.

Requirements:

• Experience: At least 3 years of relevant experience in plastic injection molding, tool fabrication, or mechanical product design.
• Education: Degree or Diploma in Mechanical Engineering or Precision Engineering.
• Skills: Proficiency in Microsoft Office, strong leadership and organizational skills, excellent problem-solving abilities, and effective communication and presentation skills.

Recruit Lync Pte Ltd | EA License Number: 22C1000
Poon Weng Teik (Wilson) | EA Personnel License: R1657737

• Excellent career progression structure
• Opportunities for professional development
• Good overall company benefits

As an Assistant Manager, Facilities Management, you will be responsible for the following duties:

• Design, implement, and oversee policies and procedures for maintaining facilities and equipment.
• Coordinate and manage all facility-related projects and renovations, including the construction of new facilities, while ensuring the safety and security of assets.
• Negotiate and timely renew contracts, permits, and licenses related to facilities.
• Ensure adherence to statutory regulations concerning facilities and equipment
• Collaborating with stakeholders to enforce safety protocols and address audit findings and recommendations from regulatory bodies.
• Lead the development, implementation, and monitoring of emergency management, Business Continuity Plans (BCP), and Enterprise Risk Management (ERM) strategies.
• Develop, implement, and manage the preventive maintenance and efficient operation of medical equipment across departments.
• Evaluate, select, and recommend contractors/vendors to ensure optimal maintenance of medical equipment, while managing the annual budgeting process for these services.
• Perform other tasks as assigned.

Requirement:

• Minimum Diploma holder
• Minimum 5 years of relevant working experience

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email

Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Join the Eatz Group of Companies, trendsetter in the F&B industry with over 20 years of experience. Our brands – Eatz Catering, Catering Culture, Sherlyn Patisseries, and Mutiara Seafood, Jumbo Group’s Halal Seafood Restaurant – are known for delivering quality catering and culinary excellence across Singapore.

Be part of an exciting and dynamic team that’s passionate about innovation, exceptional service, and creating memorable dining experiences. Grow your career with us as we continue to set the standard in catering and hospitality.

Key Responsibilities:

• Oversee food safety and hygiene practices across all catering & F&B operations.
• Conduct regular inspections and audits of food production, storage, and preparation areas.
• Implement and maintain food safety systems (HACCP, ISO 22000) to ensure regulatory compliance.
• Train staff on food hygiene and quality standards.
• Investigate customer complaints related to food quality and safety, providing solutions and corrective actions.
• Prepare detailed reports and documentation on food safety audits and incidents.

Requirements:

• Well experienced in Food Science, Food Technology, or a related field.
• At least 4 years of experience in Quality Assurance/Food Safety within the F&B or catering industry.
• Knowledge of Singapore’s food safety regulations and standards (HACCP, ISO, SFA guidelines).
• Strong attention to detail and the ability to ensure compliance with food safety protocols.
• Good communication skills to educate and train team members on food safety practices.

Working Location: Bedok Industrial Area (S489950)

Please email updated resume via WhatsApp to 9857-9292 with:

1. Expected Renumeration
2. Earliest Availability

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

· Service clients’ accounts and achieve sales targets

· Manage client’s expectations on project expectations

· Develop project execution strategy

· Obtain quotes from suppliers for materials/fittings for calculation of cost

· Prepare quotation and submission of tender/quotation

· Prepare project budgets and manage cost control based on clients’ budget

· Oversee kick-off meeting with clients

· Submit schedules, concept designs and sample materials for clients to review

· Update organiser/client on the commencement of work

· Coordinate with suppliers to ensure work is completed according to planned schedule

· Oversee handover of project and coordinate with clients regarding defects rectification

· Arrange for invoice billing to clients

· Ensure good client relationship and as primary point of contact for Clients' Project Management team

· Manage specialist design support services and take part in conversion process

· Perform any other adhoc duties

The Job

Facilities Management (FM)

• Develop, implement, monitor and accountable for policies and procedures for maintaining the organization’s facilities and equipment.
• Coordinate and manage all facility-related projects and renovations including construction of new facilities. Ensure the safety and security of all facilities and equipment.
• Ensure the timely negotiation and renewal of facility-related contracts and government permits and licenses.
• Ensure compliance with all statutory regulations related to facilities and equipment, by driving and collaborating with stakeholders to implement and practice safety guidelines. To follow up on the audit findings and recommendations resulting from any regulatory authorities.
• Develop and lead in implementing and monitoring emergency management and in Business Continuity Plans (BCP) and in Enterprise Risk Management (ERM).

Bio-Medical Engineer (BME)

• Develop, implement, monitor and accountable for the efficient and effective management and routine preventive maintenance of medical equipment and devices of the various departments.
• Evaluate, select and recommend contractors/vendors to ensure optimal preventive maintenance of all medical equipment and devices, including its required annual budgeting
• Undertake any other duties as and when assigned.

The Person

• Diploma or Degree holder with minimum three (3) years of working experience in Facilities Management and/or Bio-Medical Engineering.
• Possess excellent technical knowledge and skills.
• Strong communication skills in engaging and managing user expectations.
• Strong understanding of managing facilities and bio-medical equipment.
• A problem solver, with hands-on approach to plan and execute well.
• Able to think and work independently, with minimal supervision.
• Meticulous in attending to incidents and ability to work with tight deadlines.
• Builds rapport within teams and able to contribute within a matrix organisation structure.

DUTIES AND RESPONSIBILITIES

• Plan, schedule and manage all aspects of the project
• Coordinate and monitor various functions of project consultants from conception through tender, construction and to completion
• Track project milestones and deliverables
• Identify project risks and developing appropriate mitigation strategies
• Provide direction and support to project team
• Monitor and track project progress along with resolution of issues faced
• Communicate to stakeholders, project progress, issues for resolution and highlighting risks along with mitigation plans
• Monitor and manage project changes and interventions to achieve project goals/objectives.
• Efficiently manage and work closely with clients
• Overall management of consultants and contractors
• Good knowledge and understanding of Project Management skills and tools
• Ability to run projects within budget and schedule
• All aspect of pre and post contract management functions
• Have good interpersonal skills and ability to work in a team
• Provide expert advices and skills to the projects
• Take ownership of projects handled and all related works
• Any ad hoc duties assigned

JOB COMPETENCY (QUALIFICATION, EXPERIENCE & KNOWLEDGE)

• Candidate must possess at least a Degree in Project Management or Architecture
• Able to work independently
• Good interpersonal relationship and leadership skills
• Good written and verbal communication skills
• Minimum 3 years of relevant experience

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

As a part of the Service Quality Management team, you will be responsible for implementing and managing the Board’s Customer Relationship Management System (CRMS) that is used by both frontline and backend departments to handle correspondences with our customers. You will play a role in ensuring the successful deployment and integration of systems to enhance service quality and improve customer experience.

In this role, you will:

• Serve as the primary liaison between business teams, overseeing project progress and gathering feedback.
• Collaborate with stakeholders to define clear business requirements and ensure smooth integration of systems.
• Participate in testing to ensure system readiness and alignment with standards, and provide post-implementation support.
• Troubleshoot and resolve project blockers in collaboration with IT colleagues and vendors.
• Harmonise business processes to accommodate changes from the new system.
• Support change management communications and training plans for internal users during the transition phase.
• Provide training on new digital capabilities to deliver accurate information to customers.
• Identify gaps between systems and business needs for future enhancements.
• Review and streamline policies and processes based on emerging technologies and methodologies to keep abreast of market practices.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in project management or operations management, preferably in a customer service or digital transformation environment.
• Familiarity with managing and implementing enhancements to improve processes and increase productivity/efficiency would be advantageous.
• Knowledge of CRMS platforms, such as Salesforce, will be an added advantage.
• Relevant strong experience with testing methodologies and quality assurance processes.
• Demonstrate strong communication and stakeholder management skills.
• Ability to work collaboratively in a cross-functional team environment.
• Ability to collaborate and communicate with stakeholders to ensure alignment and successful project outcomes.

The successful candidate will hold the corporate title of Manager/Senior Manager, with seniority based on individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

[EYH(1]Remove?

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi’s Banking franchise is organized around three lines of business: Investment Banking, Corporate Banking and Commercial Banking. The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence.

Citi Commercial Bank (CCB) is a solutions-led business for the demands of mid-sized and emerging corporates

The Underwriter – C11 is an intermediate level role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Interface with and support bankers in underwriting requests for commercial credit extensions for new and existing clients with ownership responsibilities for sound credit decisions and compliance with internal procedures/credit risk policy guidelines and standards.
• Prepare a detailed written credit summary of commercial applicants requesting credit by analyzing the business, interpreting the finance need, identifying the strengths and prevailing risk factors and rendering a final credit decision.
• Perform detailed financial analysis on companies, including trend and ratio analysis, and interpret the financial information.
• Perform credit and personal financial statement analysis on individuals, guarantors, and co-borrowers in order to assess repayment capacity based on cash flow statements, tax returns, and statements.
• Perform industry and geographical research and other due diligence as needed.
• Maintain a solid understanding of Citibank products and services - within Small Business/Commercial Banking and the broader organization.
• Maintain compliance with Citibank credit policies/practices and regulatory policies, to ensure business unit is in adherence to the above and receives satisfactory ratings from internal and external auditors.
• Other duties as required to support business unit and company goals.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years relevant experience
• Degree in Quantitative Fields such as Economics, Engineering, Operations Research, Business Finance, or Mathematics.
• Previous experience in credit risk management or equivalent training and experience preferably in the financial services industry.
• Ability to apply credit and risk principles toward business goals.
• Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency.
• Must be highly organized and able to work in a fast-paced environment managing multiple projects and possess effective.
• Interpersonal, organizational and analytic skills.

Education:

• Bachelor's/University degree or equivalent experience

Job Descriptions:

• Support the current state and help develop the future of EiM school’s academic systems, working closely with the Chief Innovation Officer.
• Be a key contributor to developing and communicating a compelling vision and roadmap to stakeholders across all in scope schools
• Lead and grow a team of talented systems managers and data base admins across the Group
• Contribute to a data-wise culture at all levels of the organisation
• Lead relevant elements and implementation of key digital transformation initiatives across our global network of schools
• Drive the development and optimization of our in school application layer
• Be a key stakeholder and SME in the continuous development of a range of academic and business intelligence reports and analytics initiatives, providing guidance and insight to critical academic components and data sets.
• Champion a data-driven culture that empowers educators, enhances student outcomes and supports business functions at school and Group levels, especially when Functional data interacts with academic systems data.
• Support EiM’s existing data governance structures and contribute to the next level of maturity
• Partner with our cybersecurity team to ensure safe, secure and ethical handling of data within all systems in scope
• Lead remote teams and allocate resources effectively across multiple schools/business units
• Ensure that service levels are of the highest standards
• Use success metrics and KPIs appropriately to drive continuous improvement
• Seek out and oversee vendor and partner relationships to enhance Group objectives
• Craft and manage a budget suitable for delivering the information systems roadmap
• Drive automation and efficiency leveraging RPA/DPA approaches
• In partnership with Legal and Cyber teams, ensure compliance with multi-regional data protection regulations for in scope systems
• Design and deliver training to stakeholders in order to maximise the value of the tools and data available to them

Requirements:

• Proven experience in IT leadership roles, preferably in education or multi-unit organizations
• Experience with data governance and cybersecurity
• Deep proficiency with educational technologies and systems (iSAMS in particular)
• Some knowledge of enterprise business software would be an advantage.
• Strong knowledge of database and integration technologies
• Competence with the fundamentals of API architecture, including its components, common types, and key practices for building efficient and secure APIs.
• Experience with cloud computing and data platforms like Microsoft Azure and Microsoft Fabric an advantage
• Strong knowledge of K-13 curriculum and assessment frameworks like IB Diploma, IGCSE, A Level is key
• Experience with Microsoft Power Platform and specifically Power Automate an advantage
• Familiarity with current data protection standards and practices
• Project management expertise, including change management and resource allocation across multiple parallel workstreams under pressure
• Budget management and vendor management and negotiation skills
• Ability to lead a diverse and remote team effectively

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Insurance Case Manager (C11), based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The Insurance Case Manager is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Support sales delivery to our internal and external partners through dual delivery model in follow-up and responsiveness.
• Responsible for supporting internal and external growth initiatives communicated to team.
• Responsible for dissemination of communications.
• Provide support on increasing and capturing cross sell opportunities.
• Increase efficiencies of daily sales and operational activities.
• Responsible for reporting sales results and reasons for successes.
• Support sales executives with specific business initiatives; create, lead and advise on sales and product training; and support growth of sales.
• Liaise between sales teams and branches on initiatives.
• Represent sales on the development of strategies and programs to effectively partner with the bank.
• Responsible for partnering sales leadership to deliver activities, programs and promotions on monthly sales and marketing calls.
• Liaise with partners to develop marketing opportunities to maximize growth in sales and customer acquisition, retention and satisfaction.
• Work in coordination with sales executives in creating, driving and supporting business plans and initiatives.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Previous banking experience preferred

Education:

• Bachelor’s/University degree or equivalent experience

HE Programme Delivery:
Lead and administer the support systems and delivery operations. Ensure that the Learning Management System is set up in accordance to procedures and take corrective actions to remedy deviation from standards.

Operation Coordination with Partners and Head of Programmes/Academics:
Maintain good relations with partners on data transfer, review of operational concerns, resolve pertinent issues and suggest improvements. Communicate timely updates and changes to key stakeholders including students and staff. Organise events to host partner visits and facilitate interaction with students, depending on the needs, may require to engage in Mandarin.

Lecturer Management:
Liaise with the academic staff to confirm the deployment of qualified lecturers. Ensure quality teaching is provided to students.

Process Innovation:
Spearhead digitalisation and automation initiatives for the department.

Budgeting and Resource Allocation:
Ensure accuracy in budgeting.

Class Scheduling and Assessment Management:
Work with internal departments on class scheduling and assessment management plans.

Marketing and Recruitment:
Engage and support colleagues in Student Recruitment Group (SMR) with marketing and recruitment efforts. Ensure that all marketing collaterals and website are updated.

People Management:
Deploy and supervise work teams to achieve their goals.

Programme Review:
Follow through changes (system setup, etc) for Programme reviews (internal and external).

Regional market experience is added advantage

Perform other duties assigned by the Department Director

Requirements:

· Bachelor’s Degree with at least 5 years of working experience

· Familiar with the higher education industry will be an advantage

· Excellent communication, interpersonal and presentation skills

· Team player with good leadership skills and able to work through people

· Resourceful, self-driven, independent, and confident

· Strong analytical and critical thinking skills

· Adaptive to change, able to work under pressure and committed to meeting deadlines

· Strong command of written and spoken English

· Able to converse with Chinese /Mandarin-speaking stakeholders like students, parents, etc.

· Travelling may be required

Description

The safety officer for Lian Shing Construction Co. Pte Ltd heads the safety branch in the company. He, together with his team, takes charge of the safety of the company and the safety aspects of all projects handled by the company.

• Company-Level Duties:
  • Safety Management: Plan and execute company-wide safety initiatives, including toolbox briefings, campaigns, and inspections.
  • Regulatory Compliance: Ensure compliance with MOM safety regulations and maintain a good safety rating.
  • Facility Safety: Oversee the safety of company facilities, including dormitories and factory yards.
  • Accident and Incident Management: Investigate accidents and incidents, determine root causes, and implement corrective actions.
  • Emergency Response: Coordinate emergency response activities, including medical emergencies.
  • Safety Equipment Inspection: Inspect and ensure equipment, PPE and tools used are compliant with safety requirements
• Project/Branch Support:
  • Safety Documentation: Create, amend, and review safety documentation like Risk Assessments, Safe Work Procedures, and emergency plans.
  • Safety Consultation: Provide guidance and advice to project engineers on safety matters.
  • Safety Training: Conduct regular safety training for staff, including rescue drills and specific safety topics.
  • Safety Audits: Conduct regular safety audits on project sites to identify and rectify safety hazards.
  • Client Liaison: Liaise with clients on safety matters, including attending meetings and submitting safety documentation.

Requirements

• MOM Registered Workplace Safety and Health Officer
• WSQ Specialist Diploma in Workplace Safety and Health (Level C)

Working Hours

• Monday to Thursday: 8:00am to 18:00pm
• Friday: 9:00am to 18:00am

Compensation

• Monthly Salary: $6800 - $7500

Job Types

• Permanent

Job Summary

You will deliver account servicing and project management relating to the commerciality of a store layout which includes full architectural drawing packages to vertical circulation between floors, customer service in store and facade design.

A Day in the Life:

• Responsible for account servicing and ensure that the project deliverables are achieved in accordance to contracts
• Ensure smooth take-over and handover of sites
• Formulate project plans that effectively allocate the resources required by the projects
• Lead, monitor and implement the projects with the assurance that timelines, workmanship, safety and technical aspects are met in accordance to requirements
• Manage all project risks and issues
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Prepare project budget and billing
• Ensure all works meet quality standards and government regulations
• Assess the performance of the contractors and verify their claims for variations and payments
• Ensure that the expenditure of the projects are kept within budgeted costs and targeted margin
• Attend meetings and liaise with consultants, sub-contractors and any other parties involved in the project
• Inspect off-site fabrication and on-site installation
• Ensure that all the defects have been rectified before the arrangement for pre-site inspection
• Perform any other ad hoc duties

What We Are Looking For:

• Diploma/Degree in Architecture, Interior Design, Building Management, Quantity Survey or related field of study
• Minimum 3-5 years of project management experience in retail and corporate office interiors
• Project management experience across a range of disciplines, contract and procurement
• Preferably with knowledge in furniture industry
• Strong leadership, organisation and planning skills
• Excellent interpersonal and communication skills
• Exceptional level of attention to detail and accuracy
• Ability to work independently as well as in a team environment
• Ability to read design drawings, architectural/technical blueprints and shop drawings
• Well versed in MS Office applications, internet research skills
• Ability to work under pressure of meeting timelines
• Self-motivated and results oriented
• Experience in managing and leading project teams to successful outcome

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

About The Performance Management Function and Team

This role sits within the Strategy, PMO and Performance Management for APAC Contract Logistics business. This function is predominantly focused on driving in-depth performance analysis of financial and commercial aspects of the logistics business. This will encompass monthly performance reviews, analysis of investment applications, driving the product budgeting process (regional head office and countries), on-going support of the business intelligence platforms, and support of special regional projects. In addition, this role will be leading contract management in the region to improve profitability through commercial excellence for sites of new and existing business.

The Function has been established to work with key stakeholders at all corporate levels (HO, RHO, countries) to ensure accurate and timely reporting and analysis of monthly results. This Function is also a crucial interface between various stakeholders to continually identify revenue leakage and commercial gaps to drive profitability improvements.

About The Job

This is a Managerial role reporting to the VP Strategy, PMO & Performance Management to enable profitable growth, good returns of investment and sound contractual management of CL businesses.

• Support for performance reviews at Regional level
• Deliver accurate and realistic budget planning and rolling forecast
• Maintain and provide support on business intelligence platform, financial reporting and billing systems
• Drive commercial excellence across functions to minimize exposures
• Point of contact for contract management process and governance
• Support timely renewal of existing customer contracts
• Maintain data integrity of master contract database

The role owner is required to have strong analytical skill, and the ability to interpret financial performance within internal and external business contexts through thorough analysis, recommend impactful actions and achieve the desired results.

The job requires logical and commercial sense approach, supported by solid understanding of financials and market conditions, and stakeholder management to ensure key decisions are made in timely manner leading toward achievement of performance targets.

Specific Accountabilities for this role

1. Performance Management & Business Analysis:

• Analyse financial and operational performance of APAC logistics customers through respective reporting platforms on monthly basis
• Provide on-going support and troubleshooting to reporting platforms (SAP AB/BI, LFS, FBI) as and when required
• Drive standardization of financial reporting and propose measures for continuous improvement of financial reporting accuracy

2. Investment Management

• Work closely with Clusters to build sound business case for investment. This includes validating and optimizing business cases, and validate contractual positions on terms and conditions for customers.
• Analyse investment applications for Logistics business proposals (new projects & renewals) and provide recommendation for approval
• Support and advise markets on the commercial aspects before an investment application is raised.

3. Business Planning & Budgeting

• Support and coordinate the Budget / Mid-Term Planning (MTP) and Rolling Forecast in alignment with global standards and procedures.
• Monitor and track one-time impacts that need to be considered in budget planning and forecasting.
• Work with other Contract Logistics functions to obtain holistic overview on financial impacts from respective function initiatives.

4. KEEP & Contract Management

• Maintain and ensure data accuracy of central customer contract database.
• Drive timely renewal of existing contracts by reflecting contract status in forward looking manner.
• Main point of contact for contract management process in alignment with global SOP
• Conduct deep dive analysis and diagnostics approach to reduce contract deficiencies.
• Review contractual and commercial solutions with stakeholders and provide measures to improve customers profitability

Requirements:

• Strong knowledge & experience in 3PL/Contract Logistics & Transportation industry
• Advanced financial analysis capability using MS Excel and other tools
• Ability to build and develop sound business cases
• Experience in planning and budgeting
• Good presentation and leadership skills
• Experience in commercial/contract management
• Fluent in English and other Asian/European languages is beneficial
• Working knowledge of business/data warehousing and visualization tools
• Knowledge of WMS and TMS systems and ability to extract reporting information
• Working knowledge of SAP FI, AB and BI

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Summary

Lead and oversee the execution of large-scale events and conferences. In this strategic role, you will be responsible for managing all aspects of event planning, coordination and delivery, ensuring the seamless organisation of high-profile functions that support the clients' marketing and communications objectives.

What you'll be doing

• Develop and implement comprehensive event plans, including budgeting, scheduling, vendor management and on-site coordination
• Liaise with cross-functional teams, clients and external suppliers to guarantee the successful delivery of events
• Identify and mitigate potential risks, troubleshoot issues and implement contingency plans as needed
• Measure and analyse event performance, providing detailed post-event reports and recommendations for improvement
• Manage a team of event coordinators, providing guidance, mentorship and performance feedback
• Stay up-to-date with industry trends and best practices to continuously enhance the company's event capabilities

What we're looking for

• Minimum 5 years' experience in event project management, preferably within the marketing & communications field
• Proven track record of delivering large-scale, high-profile events to a consistently high standard
• Strong project management skills, with the ability to multitask, prioritise and work to tight deadlines
• Excellent communication and stakeholder management abilities, with the confidence to liaise with clients and suppliers
• Adaptable and resourceful, with a solutions-focused mindset to overcome challenges
• Proficient in event management software and tools
• Relevant tertiary qualification in event management, marketing or a related discipline

Job Description & Requirements

We are seeking an experienced fundraising, public relations and volunteer management manager with excellent leadership and networking abilities. The incumbent shall supervise and coordinate all operations that cultivate public and private resources (revenue and volunteers) to support and sustain programmes for our visually impaired beneficiaries.

The incumbent shall lead a team that builds good relationships with prospective donors and volunteers and facilitates effective communication with general public. The team also conducts workshops and programs to raise public and volunteer awareness of visually impairment and how to engage persons with visual impairment.

The incumbent should be familiar with both online and offline fund raising and marketing strategies. Apart from being approachable and culturally sensitive, the incumbent should also be proactive, able to inspire others and able to execute well-planned and ad hoc activities. Candidates with good public speaking skills and experienced in delivering presentations to different audiences are preferred.

Responsibilities:

· Develop and implement organisation fund raising & volunteer management strategies

· Align and implement organisation public relations strategy to annual workplan

· Prepare quarterly operations budget and reports for internal reporting

· Lead and develop collaborations with partners (schools, corporates etc) to support with fundraising and volunteers

· Organise public awareness talks (in collaboration with White Cane Club & Braille Production Unit) to general public, volunteers and corporate partners

· Manage and maintain database of donors and volunteers

· Engage existing donors and attract new donors to support organisation

· Conduct annual reviews of best practices for fundraising, volunteer management and public relations

· Perform liaison function with NCSS and external agencies for all fund raising, volunteer management and public relations related activities

Experience and Qualifications:

· Degree in Business Administration, Marketing, Communications or any related field.

· At least 5 years of relevant work experience (fundraising, marketing, communications)

· At least 3 years’ experience in leading a team.

· Previous experience in sales or marketing also acceptable.

· Interest to work in a non-profit / charity organisation

· Excellent written, verbal, and telephonic communication skills.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions

We’re currently looking for a high caliber professional to join our team as Officer, Funds Portfolio Compliance Manager - Hybrid (Internal Job Title: Fund Accounting Intmd Analyst - C11) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Fund Accounting Intermediate Analyst is an intermediate level position responsible for participating in a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution of associated unit prices.

Responsibilities:

• Monitor the work activities to ensure timeliness and accuracy of the funds activities in a department, including calculation of NAV and distribution factors
• Process daily work in a timely and accurate manner as well as act as an escalation point for questions and research
• Review associate work and provide signoff for complex transactions or sensitive clients
• Assist in developing training materials and training employees, and act as escalation point for questions and research
• Ensure procedures and controls are followed and the integrity of the data processing environment is maintained
• Support and oversee overall fraud quality control both monetary and non-monetary
• Assist manager in identifying need for and implementing procedural changes, assist in BAU administration of team, and act as backup for manager
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-5 years of relevant experience
• Chartered Accountant /CFA/MBA
• Experience in accounting, finance, or business-related area
• Experience in fund administration, change management, and/or project management
• Demonstrated Subject Matter Expert (SME) knowledge in related area
• Consistently demonstrates clear and concise written and verbal communication
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

• Manage various franchise critical security application Infrastructure, specifically in authentication platform and identity access management domain.
• Drive the deployment (from scratch), maintenance and L3 support of managed application infrastructure with end-to-end accountability.
• Lead a group of highly talented technical leads and SMEs (subject matter experts) in the region responsible for various L3 functions.
• Continuously assess and modernize processes and workforce to match with current industry standards.
• Collaborate with various product stakeholders, business senior leaders and vendors to design secure, scalable, and easy to consume security solutions for client applications.
• Lead and manage a 24x7x365 operations team spread across various countries in the region, provide technical and senior management oversight.
• Communicate vision and motivate the organization to achieve high performance and continuous improvement of all the aspects of Infrastructure support and associated processes.
• Develop framework to successfully manage the various operational groups and environments hosting the multifactor authentication and authorization Infrastructure.
• Work with various vendors and internal support groups to ensure application technology stack remains current in terms of product versions and industry standards.
• Facilitate the research, design and development of the state-of-the-art integration and product lifecycle processes to simplify product deployment and business onboarding.
• Lead the team through external/internal audit/compliance assessments and reviews to ensure product compliance.
• Lead Infrastructure projects and facilitate security assessment and remediation for the infrastructure associated the applications in scope.
• Proven ability to work with demanding global partners within aggressive timelines; solid problem solving, analytical and technical abilities.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of demonstrated experience in Cyber Security.
• Bachelor’s Degree or relevant industry experience.
• Critical Competencies: Strong leadership and people management skills focusing on development and growth of the Team.
• Strong interpersonal and communication skills.