At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

You will lead a team of officers responsible for managing the Withdrawal Schemes administration under Account Closure. Your role involves improving business processes and efficiency by actively seeking enhancements and collaborating across departments. You will also boost customer satisfaction by using data analysis and modern technology to identify and solve customer challenges.

In this role, you will:

• Lead team managing CPF withdrawal schemes and support Section Head in strategising and designing withdrawal services to meet future needs
• Improve processes and efficiency in the department
• Work with other teams and outside partners to make changes smoothly
• Use data and new technology to solve customer problems
• Oversee work process redesign and cross-agency discussions to operationalise initiatives
• Ensure team meets service standards and handles cases on time
• Coach team members and help them grow in their roles
• Handle complex cases and approve special applications
• Support department head in planning for future needs
• Liaise with ministries, statutory boards, and private organisations to gain buy-in for new initiatives

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in service operations, preferably related to withdrawals or account management
• Background in public sector administration, with focus in policy implementation and stakeholder management would be advantageous
• Strong analytical, communication, and leadership skills with a strategic mindset
• Self-driven, resourceful, and committed to driving service and operational excellence
• Open to new technologies and methodologies, with experience in data analysis and process improvement
• Ability to manage conflicting stakeholder needs and drive cross-functional collaboration
• Familiarity with design thinking, and behavioural insights; RPA or Lean Six Sigma
• The seniority of appointment and actual corporate job title will commensurate with individual work experiences.
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

Overview

The Director of IT Planning and Business Relationship Management at MUFG Bank's Systems Office for Asia (ASO) in Singapore is a high-level leadership role responsible for strategic IT planning, performance monitoring, stakeholder communication, and team management. This role requires a seasoned professional with extensive experience in strategic planning, IT initiatives, business relationship management, and team leadership. The Director will oversee a team of over 10 professionals, ensuring alignment with the organization's strategic goals and fostering a collaborative and high-performance work environment.

Job Responsibilities

Strategic Planning and Execution

o Develop and promote comprehensive business plans and strategies.

o Collaborate with stakeholders, including the Head Office in Tokyo and APAC management, to ensure cohesive strategy development and execution.

o Propose and evaluate innovative IT initiatives in collaboration with SMEs.

Performance Monitoring and Reporting

o Develop and monitor key performance indicators (KPIs) of ASO to track the progress and success of IT initiatives.

o Prepare detailed reports and presentations for management, providing insights and recommendations based on data analysis.

o Generate monthly IT reporting and forecasting for submission to the Head Office, and assist in creating reports and presentation materials for executive meetings.

Strategic Partnership and Ad-hoc Support

o Act as a strategic partner to ASO management, providing proactive support in organizational strategy development and ad-hoc tasks.

o Evaluate and propose improvements to the organizational framework.

o Ensure timely responses to emerging issues, contributing to ASO's strategic direction.

Stakeholder Communication, Coordination, and Business Relationship Management

o Establish and maintain business partner relationships, with a deep understanding of business and IT needs.

o Plan to implement new, or improve existing business and IT services, by pursuing the newest technology and cost-effective methods.

o Understand business needs and reflect them in the IT strategy to ensure alignment and support for business objectives.

o Manage IT-related meetings and committees, coordinating IT strategies across APAC managements.

Team Leadership and Development

o Lead and mentor a team of over 10 professionals, fostering a collaborative and high-performance environment.

o Provide guidance and support for team members' professional growth and development.

High-Level Management

o Oversee the IT Planning Team and Business Relationship Management Team, ensuring alignment with organizational goals.

o Manage and coordinate team activities for effective project and initiative execution.

Job Requirements:

• Minimum 10 years of experience in IT planning and development within the banking industry, with at least 3 years in IT planning.
• 3 years in the upstream processes of system development or business relationship management with experience in developing, promoting business plans and strategies, and coordinating with stakeholders from other regions and departments.
• Minimum JLPT N1 Certification or a degree in Japanese university or equivalent is required to interpret and communicate requirements to the Tokyo Head Office, where primary business communication is in Japanese and work in partnership with the senior management.
• Experience leading a team of at least 5 members.
• Strong leadership and people management skills, with the ability to inspire and develop talent.
• Excellent analytical and problem-solving abilities, with a keen eye for detail.
• Strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Proactive, responsible, and able to work independently.
• Fast learner with a hands-on approach to problem-solving.
• Familiarity with IT strategy and the implementation of new technologies is preferred.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068504

Job Responsibilities:

• Responsible for Group P&L
• Oversee daily procedures and operations of the company
• Develop and implement group business growth strategy
• Drive company to achieve and surpass sales, profitability, cash flow business goals and objectives
• Establish and drive operational and process efficiency and effectiveness for products, sales, marketing, supply chain and customers
• Measure and evaluate effectiveness and efficiency of operational processes both internally and externally and find ways to improve processes
• Provide mentorship to all employees, including management
• Provide day-to-day leadership and management to the organization which mirrors the adopted mission and core values of the company

Job Requirements:

• Bachelor's degree / University degree or equivalent education
• Minimum 10 years of experience in a business or executive management role, with a proven track record of driving operational performance
• Minimum 15 years of experience in Interior Goods related industry
• Proven experience organizing and directing multiple teams and departments
• Experience with budget management, with a focus on revenue growth and profitability
• Strong work ethic with a positive attitude and willingness / ability to pick up work quickly when / where needed
• Able to coordinate with headquarter and to expand business in Singapore
• Proficiency in both English and Japanese is required. The candidate should be able to present business proposals and strategies in Japanese, as well as communicate effectively in written and spoken Japanese with customers and headquarters.

Company Description

BNF Group is a Singapore-based company with operations in industrial gas supply chain management, environmental services, and engineering. We serve customers around the world and are committed to sustainability and innovation.

Role Desription:

Strategic Leadership:

• Develop and execute a comprehensive technology strategy that supports the company’s and its various entities' business goals and growth.
• Define and articulate the technology vision, ensuring alignment with business objectives.
• Stay current with emerging technologies and leverage them for competitive advantage.

Product Strategy and Development:

• Collaborate with stakeholders to define and prioritize product requirements, ensuring alignment with business and user needs.
• Manage product roadmaps and oversee th development process, ensuring timely and high-quality delivery.
• Provide technical guidance to product teams, ensuring the delivery of scalable, secure, and reliable products.

Stakeholder Management:

• Work closely with cross-functional teams, including operations, sales, marketing, and engineering.
• Communicate product updates and changes to stakeholders, and gather continuous feedback for product improvement.

Innovation and Technical Expertise:

• Guide the technical development and architecture of solutions to ensure they meet business and security standards.
• Promote a culture of innovation, driving continuous improvement and the adoption of cutting-edge technologies such as cloud, AI, and machine learning.

Metrics and Reporting:

• Define and track key performance metrics to measure the success of technology initiatives and product performance.
• Prepare regular reports for executive leadership on progress, risks, and product outcomes.

User Focus:

• Ensure products deliver a seamless, high-quality user experience through rigorous testing and feedback loops.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience: 10+ years in a senior technology leadership role, with experience in product management or technical product management.
• Skills:

1. Strong technical background with expertise in software development, system architecture, and cloud technologies.
2. Proficient in managing multiple projects in an agile environment, driving collaboration across departments.
3. Excellent leadership, communication, and interpersonal skills, with a focus on driving results.
4. Experience in data-driven decision-making and optimizing product performance through analytics.

Preferred:

• Experience in scaling products within startup environments.
• Knowledge of emerging technologies such as AI, machine learning, or cloud platforms.

Summary

Lead the development and execution of innovative strategies, processes, and solutions that drive operational excellence across the region and in market. This role is responsible for leveraging market insights, fostering a culture of innovation, and ensuring effective adoption of new technologies to enhance service delivery and improve customer & client satisfaction across DKSH Healthcare. The Director will collaborate across teams to prioritize resources, identify high-impact opportunities, and accelerate continuous improvement initiatives.

Role

Market Insights and Competitive Analysis:

· Continuously monitor market trends, customer needs, and competitor strategies to identify opportunities for innovation.

· Use data-driven insights to inform decision-making and influence the development of solutions that enhance competitive positioning.

Innovation and Solution Development:

· Lead cross-functional teams to ideate, design, and develop cutting-edge processes and services.

· Champion and build capability in CI methodologies and techniques, share best practice

· Lead and implement pilot programs and scalable solutions that improve operational efficiency and customer experience.

Prioritization and Resource Allocation:

· Drive the prioritization of continuous improvement initiatives based on business impact, ROI, and strategic alignment.

· Optimize resource allocation to ensure high-priority projects are delivered on time and within budget.

· Collaborate with senior leadership to secure necessary investments and resources for high-impact initiatives.

Technology Adoption and Implementation:

· Champion the adoption of emerging technologies that can enhance processes and service delivery.

· Oversee the integration and deployment of new tools and systems, ensuring successful implementation and user adoption.

Monitor and assess the impact of technology on business outcomes, driving further improvements where necessary.

Leadership Responsibilities:

• Act as a thought leader, inspiring innovation across the organization by sharing market trends, emerging technologies, and best practices.
• Build and mentor a high-performing team, fostering a culture of continuous learning and improvement.
• Lead organizational change management efforts, ensuring smooth transitions as new processes, systems, and tools are introduced.
• Collaborate closely with cross-functional teams including product development, customer service, and technology to drive seamless execution of strategic initiatives.
• Selection and appointment of respective direct reports and establishing KPls with regular assessment of all performance levels.

Requirements:

• Strategic Thinking: Ability to align continuous improvement efforts with broader business goals and market dynamics.
• Project Management: Proven track record of managing complex, cross-functional initiatives with competing priorities.
• Data Analysis: Strong analytical skills to drive insights from market data, customer feedback, and operational metrics.
• Problem-Solving: Ability to tackle complex challenges by developing innovative and practical solutions.
• Change Management: Skilled in leading large-scale transformation and ensuring stakeholder buy-in and adoption.
• Market and Competitive Analysis: Deep understanding of industry trends, customer needs, and competitive landscape.
• Innovation Management: Expertise in driving the development and implementation of new solutions, services, and technologies.
• Technology Integration: Familiarity with emerging technologies and their potential applications in improving operations and service delivery.
• Process Improvement Methodologies: Proficient in Lean, Six Sigma, or other continuous improvement frameworks.

Job Description

• Responsible for the financial operations within the ASEAN & Oceania Region.
• Lead and direct the development and execution of the Region’s financial strategy and plans in alignment with the Organization’s objectives and regional business goals.
• Oversee the financial & accounting systems, controls, standards, and related matters, ensuring compliance with the relevant financial regulations and corporate standards.
• Provide strategic and actionable insights and work closely with the Regional CEO and other key executives to drive business growth, profitability, and operational efficiency, while maintaining strong financial discipline across all business operations in the Region.
• In charge of Corporate Strategy, including the Legal & Compliance function to safeguard the Organization's legal standing and reputation while driving compliance and risk management across the business, as well as the Corporate Governance function to ensure the Organization operates with transparency, accountability, and integrity, and maintaining robust governance structures, within the ASEAN & Oceania Region.

Job Requirements

• At least 15-20 years of experience in finance, with a significant portion in senior leadership roles, including experience as a CFO, Finance Director, or similar.
• Proven experience in managing financial operations/processes across a large, geographically diverse region, and in driving organizational improvements.
• Experience working in a Multinational Organization, with a deep understanding of regional financial, regulatory, and tax requirements.
• Strong Leadership skills and Strategic & Business Acumen.
• Strong technical financial and analytical expertise, as well as excellent Communication and Interpersonal skills to communicate effectively across all levels of the Organization.
• Proficient in Japanese Language to liaise with Japanese Management and Japan Head Office.

Responsibilities:

• Manage customer relationship on a Global basis and will act as the key escalation point globally for all product programs, projects, and operational performance issues.
• Facilitate collaborative communication between all functional areas within a location / business group/vertically integrated organization.
• Facilitate external two-way communication between Customer and Flex Sites.
• Manage the process to ensure Customers expectations are clearly defined, understood, and communicated across the appropriate Flex Organizations
• Work with Operations globally to ensure the appropriate Project Managers and project resources are assigned to all customer projects
• Accountable for supporting the performance of Project team(s) and Project manager(s)
• Provide the necessary leadership and support to Project Managers to manage projects in line with project management processes and associated policies and procedures.
• Ensure collaborative cross-functional project team participation to effectively initiate, plan, execute, monitor, and control all phases of a project or subproject to ensure work efforts are executed on time, within budget, and according to stated requirements reliably and repeatedly.

Requirements:

• Bachelor’s Degree in Engineering, Sciences or Business; MBA is preferred.
• Typically requires 10 years of progressively advancing account management and/or business development experience.
• Demonstrated experience in working within cloud, enterprise, compute customers as a Program Manager or Global Program Manager.
• Experience building relationships while working directly with customers.
• Experience managing a local team and Experience with Finance/Quoting.
• Ability to Travel & Work non-traditional hours.

Reporting to the General Manager, the incumbent is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.

RESPONSIBILITIES

• Drive market share and revenue performance through proper pricing and mix management using competitive reports
• Develop overall pricing strategy to include all market segments and distribution channels with the aim of maximising revenue through forecasting and budgeting
• Manage rates, room inventory, distribution channels and market segmentation
• Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including brand website and 3rd party sites
• Identify new revenue opportunities and provide daily, weekly and monthly reporting
• Maintain complete knowledge of room availability for each day, including restricted dates, rates and room types breakdown
• Analysis of data, booking patterns and market trends and generating reports
• Ensure all related systems are configured correctly, validated and working to full capacity / functional
• Evaluate performance of distribution partners and contracted rates (OTA, FIT, corporate, groups etc).
• Monitor competitors and market to develop rate and market-mix strategies
• Have good knowledge on all room rates/packages and promotions
• Supervision of reservations team in meeting the daily business needs, including conducting training and guidance to the Revenue & Reservations department
• Coordinate and work with other departments in sales fulfilment
• Develop specific goals and plans to prioritise, organise and accomplish the work for the department.
• Any other ad-hoc duties assigned by General Manager from time to time

SKILLS & QUALIFICATION REQUIREMENTS

• Bachelor’s Degree in Hotel Administration/ Revenue Management/ Business/ Finance or related field
• At least 15 years of relevant working experience within the hotel industry
• Have worked in both local & international hotel brands with properties of at least 350 keys
• Proficient in Microsoft Office including email
• Knowledge in Revenue Management platforms (eg. Amadaeus, Duetto, Lanyon etc)
• Knowledge in OPERA Cloud will be advantageous
• Good interpersonal and communications skills
• Strong analytical and negotiation skills
• Multi-tasking skills with attention to details and deadlines
• Ability to lead and train team members
• Ability to communicate and interact with various stakeholders of all levels

We regret that only shortlisted candidates shall be notified.

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

You will take the lead in managing a team of officers responsible for overseeing the daily disbursement operations for various schemes. Your role will involve ensuring that payouts to beneficiaries are both prompt and accurate, maintaining high standards of efficiency and reliability in all transactions.

In this role, you will:

· Oversee daily disbursement activities to ensure timely and accurate payouts to beneficiaries.

· Ensure accuracy in payment adjustments and promptly rectify any flagged payment anomalies.

· Maintain smooth operations with timely responses to complex payment inquiries from the Case Management Team.

· Lead the implementation of system enhancements to optimise payment processes in line with strategic goals.

· Foster strong relationships with stakeholders through effective communication and collaboration on scheme implementations.

· Communicate and negotiate with stakeholders to align on the Board’s position and resolve conflicts, ensuring timely project implementation.

· Harmonise payment guidelines while assessing their implications for individual schemes, considering each scheme’s unique features.

· Oversee project initiatives and system enhancements.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

· Relevant experience in payment operations, disbursement management or project management.

· Experience in leading and managing teams, with the ability to motivate and drive performance.

· Strong problem-solving skills to address conflicts and complex inquiries effectively.

· High level of accuracy in financial reconciliations and payment adjustments.

· Familiarity with payment processing systems and relevant financial regulations.

· Ability to manage multiple projects and meet deadlines in a fast-paced environment.

· Strong relationship-building skills to foster collaboration among stakeholders.

· Good communication and stakeholder engagement skills.

· Self-motivated and ready to innovate in a dynamic environment.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.