Total 11 Manager communications executive job vacancies in NEA-CHOA CHU KANG CEMETERY AND COLUMBARIUM

Job Title: Ecommerce & Marketing Assistant Manager/ Executive (ID8121)
Location: Lakeside
Working Hour: 5 days work Monday-Friday 9am – 6pm
Salary: $4000 - $4500

Job Description:

Trade Marketing Support

Support Marketing Director in planning and executing marketing campaigns to promote 3rd party brands at retail supermarkets.
Coordinate marketing initiatives and promotional activities for 3rd party brand partners.
Develop advertising materials for POSM, digital and social media channels.
Assist in creating sales support materials and retail in-store promotions.

2. Retail Marketing for offline Gourmet Retail Shop and online QB Food Eshop

Support Marketing Director in implementing local store marketing, weekly promotions and activities to drive foot traffic and sales in Gourmet Retail Shop and QB Food online store to meet assigned sales target.
Plan weekly promotions for Gourmet retail shop and QB Food online store (including selecting right mix of products and setting pricing).
Assist in overseeing retail merchandising efforts for optimal product display and sales.

3. Marketing Apps Maintenance

Support marketing team to maintain and update mobile apps, and platform optimization.
Monitor and troubleshoot app performance issues for optimal functionality.
Collaborate with UX/UI designers to enhance user interfaces and overall user experience.


Requirement:
• Minimum Diploma holder in Sales & Marketing /Business Development or related discipline.
• At least 1 years of experience in e-commerce/retail background.
• Strong understanding of digital marketing, ecommerce platforms, order management systems, and fulfillment processes.
• Familiarity with tools like Google Analytics, UX/UI design principles.
• Proficient in search engine optimization (SEO), search engine marketing (SEM), social media marketing, email marketing and marketing automation.

Job Title: Corporate Secretary Executive (Senior/Assistant Manager) (ID1538)
Location: Telok Ayer, walking distance from MRT
Working Hours: Mon to Fri 9am to 6pm
Salary: $3200 - $3800

Benefits:
• Performance bonus will be considered (average: 2 months for past a few years)
• Company trip (year 2024 : trip to Japan) may conduct once in 2 to 3 years
• Team building has been conducted once every 2 months. (the company gave some budget and team can organize lunch or activity)


Job Responsibilities:
• To provide full suite of corporate secretarial related services (e.g., incorporation of company, change of company officers and share transfers)
• Manage a portfolio of clients in providing corporate secretarial services
• Handling submission of ACRA & IRAS transactions
• Preparing Directors/Shareholders resolutions, Extraordinary / Annual General Meetings Minutes, relevant statutory forms and other related documents for on-going corporate secretarial matters.
• Provide advice on compliance requirements, corporate governance and corporate secretarial matters
• Ensure that secretarial files and statutory records are properly updated and maintained
• Performing Onboarding / Ongoing Due Diligence Check on new and existing clients
• Liaise with statutory bodies, banks and other third-party business partners as and when required
• Handle work pass application for clients’ expatriate staff
• Review/Prepare financial statements in XBRL format.
• Any other corporate and ad-hoc jobs as required

Job Requirements:
• Diploma/Advanced Diploma/Degree in relevant field, Business Administration, Business Management or Law Holding or currently pursuing corporate secretarial qualification / compliance background would be an advantage.
• A meticulous, organized and proactive individual who is able to work independently.
• Multi-task and work under tight timelines.
• At least 2 years’ relevant corporate secretarial experience is required
• Someone who is looking for long-term career growth prospect

Position Overview: Home-grown Company dealing in Marine Fire Protection Systems and Automation Services are currently seeking a proactive and experienced Sales Manager/Senior Sales Executive for a full-time on-site position based in Singapore. The Sales Manager/Senior Sales Engineer will play a pivotal role in overseeing various aspects of sales operations, including technical sales, technical support, customer service and sales initiatives.

Responsibilities:

• Promote all services that the company is offering.

• Develop long-term relationships with clients, through managing and interpreting their requirement

• Marketing activities by attending trade shows, conferences, and other marketing event

• Meeting with customers, shipyards, and Naval Organizations for to follow up on ongoing and new inquiry

• Mainly canvassing for sales from Ship Manager and Owners. Prepare quotations and follow up to the customer's PO and other duties assigned.

• Work with technical staff and other internal colleagues for project and service works to meet customer needs.

• Conduct marketplace intelligence and monitor market trends and competitor activities to identify opportunities and threats.

• Continue to develop existing clientele with new quality clients and identify possible clients that might benefit and can contribute to the company’s growth and further success

• Manage clients and ensure they are highly satisfied with offered services

• Achieving targets and company growth

• Any other ad-hoc duties

Requirements:

• To have diploma and min 3-5 years sales experience in marine industry in Singapore and knowledge of Marine Products is preferred

• Strong understanding of technical concepts and the ability to communicate them effectively.

• Excellent communication, negotiation, interpersonal and presentation skills (verbal & writing).

• Ability to work independently and as part of a team.

• Willingness to travel as and when needed.

• Strong commercial acumen, the ability to converse and influence decision makers

• Good network of operations people in shipping companies will be a strong advantage

• Self- starter, pro-active and result oriented with a hunger for success

• Ideal position for a candidate who is ambitious and prefers to work in an independent home-grown environment.

Job Title: Guest Experience Executive / Assistant Manager (ID8165)
Location: Clarke Quay, Singapore
Working Hour: Monday – Friday 9am – 6pm
Salary: $2800 - $4000

Job Description:
• Proactively monitor and address customer grievances, issues and trends across various online platforms to develop strategies to drive a high standard of customer satisfaction.
• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.
• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.
• Track and measure the impact and success of reputation management campaigns using relevant metrics and analytics tools.
• Develop and implement effective CRM campaigns to promote a positive online reputation, including setup, deployment, delivery reporting, and performance analysis.
• Monitor and analyse customer feedbacks, reviews and sentiments from all touchpoints to identify insights and actionable improvements to increase customer loyalty.
• Provide weekly reports on review trends, feedbacks, service recovery, and actionable recommendations.
• Offer prompt and accurate responses to customer inquiries via email, social media, and phone.
• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.
• Collaborate with internal stakeholder teams to address and prevent recurrent issues.
• Oversee the timely production and distribution of marketing materials.
• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.
• Prepare materials for meetings, ensuring the CEO is well-prepared.
• Handle confidential information with the utmost discretion and professionalism.
• Undertake marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports and upkeep marketing assets inventory.
• Prepare and present monthly customer service reports on feedbacks, GEI and NPS scoring.

Requirement:
• Demonstrable experience in guest relations and online reputation management, ideally within the hospitality or service sector.
• Knowledge and prior experience with online reputation management tools.
• Exceptional written and verbal communication and interpersonal skills.
• Proven ability in problem-solving, maintaining a customer-centric approach and exceeding customers’ expectations.
• Able to manage stressful situations with poise and professionalism.
• Proficiency in PowerPoint and Excel.

[What you will be working on]

You will be working in a fast-paced and highly volatile environment that may require you to manage multiple priorities and stakeholders at the same time. You will work with the industries in the western part of Singapore to ensure the EPMA and its Regulations are complied with, as well as be part of a team to review and enhance NEA’s concept of operations for responding to environmental pollution incidents. Your key responsibilities will include the following:

• Manage and co-ordinate a team to inspect trade and industrial premises to ensure compliance with pollution control, hazardous substances, and toxic industrial waste requirements.

• Respond to environmental pollution incidents during and after office hours.

• Attend to feedback from public pertaining to pollution matters.

• Conduct technical assessments and evaluate environmental requirements for new industrial and trade premises.

• Develop and review the concept of operations for responding to environmental pollution incidents.

• Support the procurement and equipping plan for laboratory and relevant analytical equipment.

• Prepare reports and presentations to senior management on environmental related issues.

[What we are looking for]

The job might be for you if you possess the following qualities:

• Degree in Chemical/Environmental Engineering

• Knowledgeable in principles of environmental sampling and pollution control.

• Possess strong analytical and problem-solving abilities.

• Good writing, communication and interpersonal skills.

• Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations.

• Organised and able to multi-task.

• Mature, independent and resourceful.

• Preferably, possesses a Class 3 driving licence.

• Able to work on weekends and after office hours, when required.

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What you will be working on]

You will:

• Be part of the team that review policies to help sustain the hawker trade.

• Plan and administer the various hawker trade programmes which includes conducting evaluations, interviews, stall visits, data analysis and handling of public enquires.

• Collaborate with stakeholders on programmes review and recommend enhancements to sustain the hawker trade.

• Plan and conduct mass briefings and engagement sessions.

[What we are looking for]

The job might be for you if:

You possess the following qualities,

• At least 3 years of working experience in programme administration and review, stakeholders engagements and customer service.

• Able to work independently to complete projects with minimal supervision.

• Excellent writing, communications, organising and engagement abilities.

• Organised and able to multi-task in a dynamic environment.

• Self-driven and always ready to strive for improvement.

• Proficient in Microsoft Office applications.

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

Working in the Memorial Facilities and Planning Division within the Public Health Services and Capabilities Group, you will assist the section to provide after-death care services at government cemetery and crematorium office.

You will be responsible for the following:

• Lead, plan and oversee exhumation programme
• Lead a team to carry out preparatory works, such as ground survey, verify documents, plot layout plan and clean up burial records of the affected graves prior to physical exhumation
• Manage registered exhumation and niche contractors and other parties involved in exhumation related projects
• Oversee cremation operations, together with the maintenance and overhaul of cremators
• Ensure compliance to the SOP for pulverisation operations and maintenance of equipment
• Lead and coordinate with external agencies in other operational work (Qing Ming operations, 7th month and other festivals operations, etc.) at the CCK Cemetery Complex
• Attend to public feedback and enquiries, including handling difficult customers and putting up recommendations to challenging cases
• Track and monitor ground situations, including statistics collation and reports preparation
• Develop and review work process, and put in place systems to ensure efficient operations with no errors
• Perform other duties assigned by supervisor

Requirements:

• Experience in leading and managing a team of at least 10 officers on operations and contract management
• Good problem-solving, writing and communication skills
• Mature, independent, responsible, and resourceful
• Good team player with excellent communication, interpersonal and investigation skills.
• Have physical stamina to carry out site checks, and withstand exposure to weather conditions
• Preferably possesses Class 2 or 3 license
• Able and willing to work on weekends and public holidays, and to work in after-death environment.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-CHOA-CHU-KANG-CEMETERY-AND-COLUMBARIUM/Senior-Manager--Executive-Manager---Exhumation-and-Cremation-Section-_JR-10000027439

[What you will be working on]

You will be responsible for the following:

• Lead, plan and oversee exhumation programme

• Lead a team to carry out preparatory works, such as ground survey, verify documents, plot layout plan and clean up burial records of the affected graves prior to physical exhumation

• Manage registered exhumation and niche contractors and other parties involved in exhumation related projects

• Oversee cremation operations, together with the maintenance and overhaul of cremators

• Ensure compliance to the SOP for pulverisation operations and maintenance of equipment

• Lead and coordinate with external agencies in other operational work (Qing Ming operations, 7th month and other festivals operations, etc.) at the CCK Cemetery Complex

• Attend to public feedback and enquiries, including handling difficult customers and putting up recommendations to challenging cases

• Track and monitor ground situations, including statistics collation and reports preparation

• Develop and review work process, and put in place systems to ensure efficient operations with no errors

• Perform other duties assigned by supervisor

[What we are looking for]

• Experience in leading and managing a team of at least 10 officers on operations and contract management

• Good problem-solving, writing and communication skills

•  Mature, independent, responsible, and resourceful

• Good team player with excellent communication, interpersonal and investigation skills.

• Have physical stamina to carry out site checks, and withstand exposure to weather conditions

• Preferably possesses Class 2 or 3 license

• Able and willing to work on weekends and public holidays, and to work in after-death environment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

[What you will be working on]

You will be responsible for the following:

• Lead operations planning including process reviews and land planning workstreams

• Carry out reviews relating to department’s operational policies and work processes, as well as IT systems

• Drive and implement process reviews and technologies for adoption operationally to enhance productivity, streamline processes and to bring about greater convenience to members of public

• Plan and manage end-to-end procurement activities, call new tenders and execute contract variations, ensuring that Government Procurement guidelines are adhered to and value for money purchases are attained.

[What we are looking for]

• Able to deal with complexity and ambiguity

• Strong analytical, conceptualisation and problem-solving skills

• Familiar with process improvement methodologies and automation tools (e.g. Lean Six Sigma, Robotic Process Automation)

• Experience in procurement, tender calls and presentation will be an advantage; Knowledge in Government Procurement Instruction Manuals is a bonus

• Excellent written and verbal communication skills

• Comfortable to work in a fast-paced environment that would require the ability to manage multiple priorities and stakeholders at the same time

• Self-driven and always ready to strive for improvement

• Good interpersonal skills and enjoy working with both internal and external stakeholders

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Job Title: Trade Marketing Assistant Manager/ Executive (ID8122)
Location: Lakeside
Working Hour: 5 days work Monday-Friday 9am – 6pm
Salary: $4500 - $6000

Job Description:
• Assist the Marketing Director in supporting the sales team (Retail and Food Service) with promotional activities and campaigns by providing logistical support, coordinating agencies and materials, and ensuring the timely execution of marketing initiatives.
• Assist the Marketing Director in planning and executing marketing campaigns to promote the company's own core brands and third-party brands.
• Manage relationships with 3rd party brand partners, coordinating marketing initiatives and promotional activities.
• Develop advertising and promotional materials for various channels, including digital, print and social media.
• Collaborate with sales team to develop sales support materials, trade decks, retail in-store point of sales materials, online sponsored ads and product catalogues.
• Manage marketing budget and activation
• Coordinate participation in trade shows, exhibitions and industry events to showcase the company’s product and services.
• Develop and implement marketing strategies to drive foot traffic and sales within the retail showroom.
• Execute showroom-specific marketing campaigns, events, and initiatives aimed at attracting potential customers and enhancing the retail experience.
• Oversee retail merchandising efforts, ensuring that products are displayed effectively to attract customers and optimize sales.
• Manage ongoing maintenance and updates for mobile apps (eg Food Service CRM, Food Service ordering app, Merchandiser App) with external agency. This include bug fixes, feature enhancements, platform optimization.
• Monitor app performance, troubleshoot issues and implement solutions to ensure optimal functionality.
• Work closely with UX/UI designers to create intuitive and visually appealing user interfaces for mobile apps. Conduct user research, gather feedback, and iterate designs to enhance overall user experience.
• Monitor and analyse the performance of marketing campaigns and initiatives.
• Prepare regular sales reports and presentations to communicate sales and marketing performance.

Requirement:
• Candidate must possess at least a Diploma in Business/ Marketing.
• At least 2-3 years of FMCG trade marketing and/or marketing experience
• Prior experience in trade marketing.
• Strong understanding of digital marketing and social media.

Job Description

• Draft business reports, social media posts, write ups etc
• Collaborate across different business units to support the execution of projects and tasks when necessary
• To liaise with the reporting officer/management to develop and deliver strategic operational goals
• Facilitate in the creation of memos, SOPs, forms, presentation materials etc
• Lead and manage document tracking and administrative initiatives
• Ability to deliver presentations to internal and external stakeholders when required
• Assist in liaising and sourcing of vendors for office related equipment and/or services
• Assist and support the coordination of visits
• Assist and support in the planning and execution of events and tradeshows
• Provide administrative and operational support as assigned by the reporting officer

Requirements

• Diploma/Degree holder in Business, Marketing or equivalent
• Minimum 3-4 years of relevant experience in operations related activities or equivalent
• Possess good organisation acumen, excellent communication and interpersonal skills to engage management and stakeholders
• Ability to work efficiently to meet tight deadlines.
• Comfortable with ambiguity.
• High learning ability, agility and adaptability
• Meticulous, well-organised, detail-oriented, pro-active and able to multi-task
• Excellent time management skills and ability to prioritise work
• Able to work independently as well as a team player.
• Good working knowledge of Microsoft Office programs such as MS Word, Excel, PowerPoint etc.