Total 2 Internship community manager job vacancies in D14 Geylang, Eunos

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Allowance: $800 (Please be aware that the internship will entail CPF contribution)

Key Responsibilities:

Your role within the CCE team involves maintaining strong connections with the HR community and certified professionals.

Your tasks include:

Engaging the HR communities and certified professionals through Continuous Professional Development (CPD) programs:

• To support the planning and executing virtual and physical CPD programs and events
• To support the building of relationships with IHRP certified professionals to provide skills enhancement activities.
• Assist in developing and managing programs for certified professionals to deliver IHRP value proposition.

Creating and managing an online presence through IHRP Connect:

• To support to manage the communication with community through IHRP Connect
• To aid in content creation and updates for IHRP Connect and other platforms
• To support in the monitoring and moderate discussions on IHRP Connect and other communication channels
• Actively monitoring HR trends and developments:
• To support in the research and share insights on current HR and industry transformation trends by conducting data analysis.
• To assist in various tasks as required, contributing to team efforts

Requirements:

• To excel in this internship, you should possess:
• Keen interest in community management with strong sense of responsibility and emotional intelligence
• Familiarity with launching community initiatives, online forums, and event series
• Basic knowledge of Learning & Development activities.

This internship provides a unique opportunity to:

• Engage with the HR community and enhance community management skills
• Develop L&D skills like Training Needs Analysis and development of content.
• Develop skills in data analysis to gain valuable insights into HR trends and industry transformation
• Make a meaningful impact and shape the future of HR practices and community engagement

Job Description:

• Community Engagement: Assist in maintaining communication and fostering relationships with the board game community, including customers, enthusiasts, and influencers, through various channels such as social media, forums, and events.
• Social Media Support: Aid in managing corporate social media accounts (Youtube, Instagram and TikTok) dedicated to board games, including content creation, scheduling posts, and engaging with followers to enhance online presence and community interaction.
• Customer Interaction: Provide support to customers by responding to inquiries, offering recommendations on board game selections, and addressing concerns to ensure a positive customer experience.
• Event Assistance: Assist in the planning and execution of community events, including game nights, tournaments, and meetups, by coordinating logistics, promoting the events, and providing on-site support as needed.
• Product Knowledge: Learn about new board game releases, industry trends, and popular titles to effectively communicate recommendations and updates to the community.
• Feedback Collection: Help gather feedback from the community regarding their preferences, experiences, and suggestions, and assist in analyzing the data to provide insights for improving products and services.
• Administrative Support: Provide general administrative support including organizing documents, maintaining databases, and assisting with correspondence.
• Comfortable in front of the camera: Willingness to appear on camera for social media content creation, including video reviews, live streams, and community updates.

Requirements:

• Passion for board games and a desire to learn about community engagement in the gaming industry.
• Excellent communication skills, both written and verbal.
• Basic understanding of social media platforms and an interest in digital marketing.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a team as well as independently.
• Minimum educational qualification of Diploma in marketing, communications, film & media studies or a related field