Total 2 Senior Executive community manager job vacancies in D08 Little India

Job Summary:

To support Rehab Counsellors in:

a. Preparing and processing Medifund applications

b. Executing day-to-day case management tasks

Duties and Responsibilities:

Medifund

1. Collecting Supporting Documents from residents.

- In January and July for residents brought forward from previous Medifund period.

- Immediately upon admissions.

- On a monthly basis for changes.

2. Checking and updating Centre’s fees payment template with payments received on a daily basis.

3. Assist to collect fees from residents.

4. Fill-up and update relevant portion of Medifund Application form on a monthly basis.

5. Review the accuracy of payments received the previous month by comparing Centre’s fees payment template with Corporate Finances’ Aging Report by the 15th day of the following month; troubleshoot and identify errors when detected.

6. Preparing Medifund meeting including compiling and filing all applications systematically, ensuring total Medifund assistance applied for tallies with Centre’s total bad debts for that specific period, preparing the Medifund summaries and presentation files, writing of Medifund minutes, and related tasks.

7. Preparing and submitting Medifund statistics. projections, and reports to AIC/MOH and Corporate Finance on a timely manner.

Case Management

1. Provide care coordination

2. Troubleshooting and resolving conflicts among residents

3. Network and work with referral source, caregivers, community agencies and partners, relevant government agencies, and other stakeholders to provide holistic care and support

4. Transition and discharge preparation

5. Maintaining case files to ensure that all required assessments and documentations are completed within the prescribed time-frame

6. Capture, collate and analyse relevant data on a timely manner for service review, statistical reports, etc.

7. Assist in other duties and functions as assigned by supervisor

Description & Requirements
About The Role

1. Casework Counselling
Maintain a reasonable caseload and provide clinical supervision for at least 1 social work practitioners
Identify and assess the needs of the clients after which, plan and implement appropriate intervention plans with them
Support the agency casework system including administration, intake, referral, evaluation and closure of cases
Ensuring that KPIs set by MSF are met

2. Information Referral IR
Provide appropriate information and referral services to people who are referred or contacted our Centre for services
Support the Centre IR standard operating system of administration, intake, appropriate referral, outcome follow-up and closure of IRNetwork and outreach to the residents and relevant partners in our Community to identify and explore needs of our Community.

3. Mandated Programmes
Undertake to implement mandated programmes according to MSF guidelines and ensuring that the programmes meet KPIs set
Work as a team player evaluating the mandated programmes in meeting the needs of the clients

4. Social Work Programme Development in Groupwork and Community Work

Lead in the planning, co-ordination, monitoring and review the Groupwork and Community Work programmes and explore needs of the families in our Community.Liaise and work with organisations and partners to facilitate more effective work with residents in our CommunitySupervise staff in programme development and implementation
Assist in the Centre outreach to partners and SSAs within the service boundary

5. Undertake any other responsibilities and duties as assigned by the supervisor and Centre Director.

Candidate Requirements

Technical Competencies:

Bilingual; fluent in spoken and written English; ability to present and write well, able to work with data system and technology; good analytical and assessment skills; interpersonal skills.

Core Competencies:

Min 5-7 years experience; Knowledge and ability to: Engage, assess psycho-social and emotional needs as well as provide intervention for individuals, couples and families in a counselling setting. Apply counselling theories and techniques in intervention.

Preferred achievements / characteristics:

Relevant experiences in counselling.