- Employment Type: Perm
- Industry: Logistics, Freight Forwader
- Location: Harbourfront
- Working Hours: 9:00am - 6:00pm (Mon-Fri)
- Salary: S$5,000 - 8,000 + Transportation Allowance
The Business Development Manager is a key contributor to business activities relating to Sales within the stated geographical region. The role will primarily involve hunting, winning and acquiring new business and customers for the organisation, lead the engagement and grow assigned customers, lead and prepare customer quotations and proposals, increase the organization's revenue, volumes and gross profit, execute business development strategies and tactics, and assist management and leadership in the formulation of sales planing, tactics and strategies when required.
Primary Functions
· Hunt, win and acquire new business and customers for the organization
· Lead the engagement and grow assigned customers in country
· Maintain positive and close relationships with all assigned customers
· Lead and prepare customer quotations and proposals
· Meet targets and/or increase the organization's revenue, volumes and gross profit
· Execute business development strategies and tactics
· Assist management and leadership in the formulation of sales planing, tactics and strategies when required.
· Interact with local and regional product teams (including Air, Ocean and others) on securing the best rates in the market for customer proposal purposes.
· Manage and analyze the performance of owned customers, identify the need for action and execute these actions
· Support and/or enable the growth of assigned accounts regionally or globally if required.
Secondary Functions
· Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives.
· Work on tenders/RFQs/Bids if required
· Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others
· Contribute ideas on process improvements & implementation of related improvements.
· Internal stakeholder management
Execute and manage all other jobs as assigned by immediate and dotted line superiors.
Requirements
· Degree level or equivalent
· Certification in Logistics and/or Supply Chain would be an added advantage
· More than 5 years in a customer facing role in freight forwarding, shipping line, air cargo, logistics, supply chain or similar industries, in the roles of business development, sales, commercial, operations or customer service.
· Working knowledge of freight forwarding and/or logistics related operations and selling process is a must
· Knowledge of customer retention and experience in dealing with customers
· Strong customer focus and service ethics
Good records in execution of successful sales development strategies