Total 3 Director/C-Level construction safety health officer job vacancies in D09 Cairnhill, Orchard, River Valley

We are seeking an experienced and dynamic COO to join our team. The ideal candidate will have a strong background in logistics, e-commerce, and business development, with a proven track record in operations management, customer experience, and partnership cultivation. This role involves leading cross-functional teams, managing P&L, and driving strategic initiatives to foster growth and innovation.

Responsibilities:

• Lead customer service functions to ensure exceptional customer satisfaction and streamline organizational processes.
• Manage business development and partnership teams to build and nurture relationships with clients.
• Oversee product teams in conducting market research and developing shipping products that meet market demands.
• Lead pricing strategies, evaluate models, and collaborate with the finance team on budgeting and financial oversight.
• Drive system integration and CRM implementation

Skills Required:

• Proven experience in business development, customer experience, and operations management.
• Strong leadership and team management skills.
• Expertise in CRM systems and system integration.
• Solid understanding of P&L management, strategic planning, and financial oversight.
• Excellent communication and interpersonal skills.
• Ability to manage cross-functional teams and drive innovation.

Qualifications:

• Over 15 years of experience in logistics and e-commerce, with a blend of corporate and start-up environments.
• Bachelor’s degree in Business Administration or related field.
• Experience in leading customer service, product development, and financial management.

ROLE OVERVIEW

As Managing Director of GCI Health Singapore, you are responsible for driving the continued excellence and growth of the agency, ensuring the maintenance of GCI Health’s market leadership and an ambition to continuously provide a unique client and employee experience.

You will have a hands-on approach to managing the business, which will include responsibility for strategic planning, client service excellence, new business development, operations, profitability, and team coaching and development.

Like all our leadership team members, you will also directly lead several account teams, delivering strategic and award-winning programs that exceed client expectations and objectives, and set us apart from our counterparts.

GCI Health, in Singapore and across the region, has worked hard to nurture and build a business, environment and culture we are very proud of. At GCI Health, employees at all levels are expected to foster a culture of respect, collaboration, and kindness. We strive for a culture without hierarchy and want a workplace that embodies ‘fun’ as much as it does ‘excellence’.

The Managing Director, with support from everyone in the leadership team, should continuously and proactively ensure a culture where every voice in the team is encouraged and heard, so our business continues to be one that is shaped collectively.

KEY RESPONSIBILITIES

Key responsibilities include:

• Strategic business leadership
• Client relationship management
• Business development
• People leadership
• Financial performance
• Thought leadership and advocacy
• Line management
• AI adoption

EXPERIENCE AND SKILLS REQUIRED

Key experience and skills required to perform this role are:

• A true passion for the healthcare industry, with an outstanding, in-depth knowledge of the regional Asia-Pacific healthcare environment, as well as individual market landscapes
• Experience in managing large healthcare communications accounts for blue-chip companies
• Experience managing a profitable and successful healthcare communications agency team
• Delivery of key strategic projects identified for the business/local office to drive company priorities
• An ability and successful experience in securing new business, managing the full pitch process, from lead to presentation and beyond
• Ambitious, creative, curious and energetic, with outstanding written and verbal communication skills
• Hold client service at your core, always looking for ways to improve the quality of our client services and educating the team on the same
• A team player, someone who is keen to mentor and guide staff and who will always be respectful and conscientious with co-workers
• Excellent analytical, interpersonal, organisational and cross-cultural skills
• A talented networker, with excellent industry contacts, that can be mined for new business opportunities
• Excellent client relationship builder and mentor for others
• Organised and pays close attention to detail
• Able to work under pressure and a confident communicator, including with senior stakeholders
• A clear and entrepreneurial spirit, always considering how we can further strengthen and grow our business

Key Responsibilities:

Marketing Strategy & Leadership:

- Develop and implement a comprehensive global marketing strategy that supports business objectives across all brands in the group, driving growth, market share, and brand equity.

- Lead market research efforts to understand global trends, consumer behavior, and competitive landscape, ensuring the group stays ahead of market shifts.

- Align brand marketing strategies with overall company vision, business goals, and target market needs.

- Collaborate with the CEO and executive team on strategic business decisions, providing insights into marketing trends and customer needs.

Business Development & Growth:

- Identify and develop new business opportunities, including entering new markets, forging partnerships, and expanding the group's geographical presence.

- Lead efforts to establish strategic partnerships, alliances, and collaborations that drive revenue growth and increase brand visibility.

- Oversee market entry strategies and ensure that each brand is positioned for success in both mature and emerging markets.

- Develop and implement strategies to expand the group's B2B and B2C channels, driving sales across key accounts, catering partnerships, and direct-to-consumer platforms.

- Monitor industry trends and competitor activities, identifying potential areas for business growth and innovation.

Brand Management & Positioning:

- Oversee brand architecture, ensuring each brand maintains its unique identity while aligning with the group’s core values.

- Drive innovation in brand positioning, messaging, and market expansion strategies, ensuring a strong presence in key international markets.

- Ensure consistent brand messaging across all marketing channels (digital, print, in-store, etc.) to maintain brand integrity.

Digital & Performance Marketing:

- Lead the digital marketing transformation, leveraging SEO, social media, paid advertising, and CRM to enhance customer engagement and drive conversions.

- Optimize the customer journey across digital touchpoints, ensuring a seamless experience that reflects the group’s premium offerings.

- Use data and analytics to refine marketing strategies, ensuring high ROI and continuous improvement in marketing campaigns.

Product Launches & Promotions:

- Plan and execute global product launches, promotional campaigns, and seasonal offers, ensuring maximum visibility and revenue growth.

- Coordinate cross-functional teams (e.g., sales, operations, supply chain) to ensure timely and successful product introductions to the market.

- Monitor the performance of campaigns and adjust strategies based on results and feedback.

Team Development & Management:

- Lead, inspire, and develop the marketing and business development teams across multiple geographies, fostering a culture of creativity, accountability, and results.

- Ensure continuous professional growth for team members, providing coaching and opportunities for development.

- Collaborate closely with regional marketing and business development teams to ensure alignment on global and local initiatives.

Partnerships & Collaborations:

- Develop strategic partnerships with external agencies, media partners, and influencers to elevate the group’s brands and reach target audiences.

- Oversee public relations and communications strategies to enhance brand reputation and address any potential issues.

Key Qualifications:

- Bachelor’s degree in Marketing, Business Administration, or a related field (MBA preferred).

- 10+ years of progressive marketing and business development experience, including leadership roles, in international or multi-brand hospitality, catering, or food service sectors. - Proven track record of developing and executing global marketing and business development strategies that deliver measurable results.

- Strong experience in brand management, digital marketing, customer acquisition, and retention.

- Expertise in leading marketing and business development transformations, including digital marketing innovations, omnichannel strategies, and market expansion.

- Excellent leadership and team management skills with the ability to inspire and influence cross-functional teams. - Exceptional communication, negotiation, and presentation skills.

- Strong analytical mindset with the ability to interpret data and make data-driven decisions.

Preferred:

- Experience in managing marketing operations and business development efforts across multiple international markets, including both mature and emerging markets.

- Knowledge of global food industry trends, sustainability practices, and customer preferences within catering or hospitality.

- Fluency in multiple languages is a plus.