Our Client is in the Aerospace Industry. Due to their current expansion plan, they are looking for an Operation Manager to join their team, in hopes o..
Our Client is in the Aerospace Industry. Due to their current expansion plan, they are looking for an Operation Manager to join their team, in hopes of developing the current high performing team. They are located in the West.
Responsibility
Lead the operations team to meet KPIs in HSE, Quality, Delivery, Cost, and Productivity.
Build and develop the team to ensure consistent and improved performance year-over-year.
Foster a proactive HSE culture and drive safety improvement.
Optimize resources to achieve KPIs in safety, quality, sales, WIP, expenses, and productivity.
Ensure equipment availability through Total Productive Maintenance.
Manage headcount, skill development, recruitment, and succession planning.
Mentor the team to build a high-performance culture.
Any ad-hoc duty as given
Requirement
Min Degree/Master in Manufacturing, Aerospace or Engineering
Min 6 – 8 years of experience in Manufacturing, Operation and Management (direct and indirect reports)
Good knowledge in Lean Manufacturing and Six Sigma / Value Stream
Deep knowledge and experience in operations management in Aerospace, oil & gas or equipment manufacturer.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
About Iris
We’re Iris. We’re The Participation Agency. A creative, strategy and innovation company that uses the power of participation to excite ..
About Iris
We’re Iris. We’re The Participation Agency. A creative, strategy and innovation company that uses the power of participation to excite progress for businesses. Whatever your role, we’re inviting you to participate in progress – moving yourself and the world forward with every decision you make.
Our office
Our bustling office in the business district of Singapore proudly embodies the best of Iris within the APAC region. Home to an eclectic team of 40 with deep specialisms, we are proud to be the creative agency of record for Trust, Samsung, Alcon and other leading brands in the region.
What are we looking for?
We’re looking for a Social Media Manager/Senior Executive to join our Iris Inc team with a creator mindset and connected community that is social first, native and tapped into the cultural conversation. As part of the content creation team, you will play a vital role in social strategy and planning, and content creation and creativity. This roles provides many learning opportunities for anyone who loves all things social content and wants to build out their expertise in this field into a fledgling strategy career.
Our ideal candidate needs to understand Social through two key lenses.
INSIGHTS + OPTIMISATION
They should enjoy spotting emerging trends, unpacking the reasons behind why they are popular movements, and packaging these as insights and creative opportunities. They are also comfortable building holistic strategies, finding new conversations and storytelling techniques for our clients.
We want them to help other Iris teams understand which of our competitors are doing great work in the social space, as well what techniques, tactics, and formats are most effective in driving key client objectives.
IMPLEMENTATION
They should live and breathe social and know how to take an idea and explode it in surprising and creative ways across the different social media channels and formats.
The right candidate will be someone who loves details and is thorough in their work. For them, they take pride in delivering high quality work that is carefully executed.
This includes the nitty gritty business of managing social communities, scheduling, publishing, and boosting content, and other such tasks that drive social performance and team efficiency.
Your responsibilities as a Social Media Manager/Senior Executive will be to:
Content Creative: Support in conceiving, creating or inspiring the production of thumb-stopping content that gets audiences leaning in to understand more about our brands and their products
Evaluation and Reporting: Ensuring success for all things social by analysing and optimising the performance of our content on social channels
Content Strategy and Planning: Be part of Iris Singapore’s expanding social team, supporting other social specialists in development of impactful engaging content that delivers against a client’s business and marketing objectives
Client Management: Be the point of contact and heart of the team ensuring success of the account from briefing to production to implementation
Community Management: Daily community engagement and monitoring, looking at the best ways to create personal relationships by starting conversations with the core customer
Paid Social Management: Ensuring media optimisation by creating media plans and executing paid social ads to achieve clients’ business objectives and increase visibility of our social activities
Content Creator/Influencer Management: Be the point of contact ensuring success of content creators or influencers engagement from strategy to briefing and liaison.
Who are you?
3-6 years of social media management and content creation
Passion for strategic and creative thinking through social channels
Understanding people’s social media consumption behaviour, and the human insights that underpin it
Experience or certification in working with social media tools, including but not limited to Facebook Ads Manager, Facebook analytics, LinkedIn, Sprinklr, Brandwatch and Sprout Social
A keen eye for detail and the ability to be meticulous in delivering accurate work
Strong skills in data analytics
Previous experience working on government bodies and both brand and agency sides would be an advantage
Who are we?
The Iris Character
We have five core behaviours that we look for to help us to build a culture that fosters true progress: Courage, Storytelling, Collaboration, Empathy and Commitment.
What’s in it for you?
Core hours (10am-4pm)
Hybrid working arrangement
Inpatient insurance
Outpatient health benefits
Holiday
20 days per annum
Agency closure from Christmas Eve to New Year’s Day
Plus your birthday day off
Plus an extra day each year after 3 years of service, capped at 3 additional days
No-smoke privilege
Diversity, Equity & Inclusion
We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits but enhances our creativity, our company and society at large.
‘For the Free’ is our global DE&I strategy. Its aim is to create a business where everyone feels free to be themselves and has the same opportunity and access to progress. Our DE&I strategy encourages courageous thinkers who champion outsider perspectives. ‘For the Free’ has three main pillars of activity:
Diversity - We want to invite difference. To be an organisation that is fully representative of different groups and reflects the city, country and world that we live in. We value our talents’ lived experiences – including gender, race, class, disability, neuro-diversity and sexual orientation.
Equity - We want to be fair to everyone. To remove barriers for individuals and groups and provide the bespoke access, support and opportunities that are needed to fully participate in our organisation. We are levelling the playing field.
Inclusion - We want everyone to feel at home. To provide a place where people can be themselves, express their unique identity and contribute to the life of our community.
This is a Business Associate Manager role reporting to the Head of CIB Administrative Support. The candidate will be responsible for leading the CIB a..
This is a Business Associate Manager role reporting to the Head of CIB Administrative Support. The candidate will be responsible for leading the CIB administrative team based in APAC. Learn more about the career areas and lines of business at wellsfargojobs.com.
As a Business Associate Manager, the candidate will:
Manage of the CIB APAC administrative function, connect the APAC team into International and Global admin organization.
Conduct ongoing career development conversations, provide guidance and feedback for the team.
Coordinate learning and development opportunities and ensure best practices are consistent for the team and across regions.
Provide international oversight over remote administrative support team in Manilla.
The ideal candidate will bring a positive mindset and ‘can-do’ attitude, have excellent organizational skills with a keen eye for detail. They will have outstanding communication skills and will be comfortable engaging with stakeholders at all levels and working in a varied and fast paced environment.
(Note: In addition to these functions employees are required to carry out such other duties as may reasonably be required. It is a producing manager role.)
Responsibilities:
As an Administrative Manager:
Direct line management, oversight and ensure consistency of support levels for the APAC administrative function.
Bring global connectivity to the CIB APAC administration team.
Work with business managers/ leaders to ensure effective administrative resourcing, including back-up coverage as required.
Setup and provide oversight to a remote administrative team in Manilla, to support BAU processes such as travel booking, invoice and expense management, access request and new hire onboarding.
Use initiative to rapidly resolve general issues and queries in an efficient manner.
Support career development of the administration team, setting performance goals, identifying training requirements and managing promotions within the team.
Act as the escalation point for expense policy, invoicing, travel and building management.
Act as a subject matter expert for internal administrative policies.
Requirements:
10+ years of relevant working experience, of which at least 2 years in a supervisory role.
2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ years leadership experience
Skills and desired requirements:
Background in managing teams of administrative professionals within large financial institutions.
Project management skillsets; desired skills in setup of a remote administrative function.
Must be able to work independently and as part of a team (regional and international).
Excellent verbal and written communication skills with the ability to think logically and consider alternatives to provide practical solutions based on a broad understanding of relevant factors.
Dynamic, highly motivated, target oriented and professionally always committed.
Develop partnerships and collaborate with other business and functional areas.
Strong organizational skills and ability to manage competing priorities; role often requires a high degree of flexibility and re-prioritization at short notice.
Experience managing budgets, and resource planning.
Extensive experience using all Microsoft Office applications e.g., PowerPoint presentations, Outlook for managing multiple diaries, Excel, and Word.
Experience working in a complex multinational organization.
Resilient, proactive, and hands-on with a can-do attitude.
Self-starter and able to recognize and act on opportunities for continuous improvement.
Job Description & Requirements
Modern Trade Business Development Manager
1. Prepare the Modern Trade sales strategy & growth plans
a. Key resp..
Job Description & Requirements
Modern Trade Business Development Manager
1. Prepare the Modern Trade sales strategy & growth plans
a. Key responsibility is to drive profitability and revenue
b. Strategic planning of product mix and ordering
c. Close monitoring of inventory with logistics and operations for receiving and good stock clearance/rotation
d. Constant monitoring of P&L for each product SKU
e. Negotiate and drive opening of new stores
f. Category management and Promotion planning.
g. Driving operational efficiency for modern trade channel with operations
h. Monitoring performance and taking corrective actions
i. Resolve customer's trade issues, complaints and operational matters.
j. Manage and review outlets through frequent market visit
2. Marketing planning
a. Align and execute trade marketing and trade promotions interventions with the modern trade sales strategy and overall business strategy.
b. Plan for in-store activations, merchandising, sell-out plans with modern trade buyers.
c. Work within allocated promotional cost and ensure effective spending in driving sales and brand building.
3. Contract negotiation
a. Negotiate favourable annual trading and logistic contract with customers and suppliers
b. Work with legal to finalise contract where necessary.
4. Reporting
a. Manage Accounts receivables, work with Accounts team for debt collection
b. Dotted line reporting from 2 accounts AR team members.
c. Management reporting: Consolidation, reporting and presentation of business performance to ensure that budget/forecast are achieved
d. Analysis and tracking of projects using software tools to ensure on track in schedule, provide lens for sales to drive performing categories and correct non-performance.
Highlights
AWS + Variable bonus
5 days work week, Mondays to Fridays
Responsibilities
Reporting to the Project Director, he/she is responsibl..
Highlights
AWS + Variable bonus
5 days work week, Mondays to Fridays
Responsibilities
Reporting to the Project Director, he/she is responsible for the successful completion of a project, specialising only in lighting deliverables.
Ensure all paperwork and material submissions are verified, well presented and submitted timely.
Strong co-ordination and good people management skills, being able to communicate effectively verbally and written, with all relevant stake holders such as consultants, architects, designers, electrical contractors, end-users, relevant authorities and suppliers.
Overall management of the project with respect to contractual obligations, budgets, and internal resources to ensure project is successfully completed.
Lead project team on the implementation and execution of works necessary to complete the project.
Enjoy working in a non-conforming environment where new challenges might suffice and have the ability to problem solve in a timely and cost-effective manner.
Provide timely updates to management on project status.
Attend site meetings for all projects including concerns during project DLP.
Requirements
Degree or Diploma in Electrical, Electronic, or equivalent.
Minimum 4 years’ relevant work experience in lighting/electrical engineering.
Experience in lighting industry is advantageous.
Knowledge in Autocad, Dialux, Relux software is advantageous.
Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.
Our client is an European MNC, leading player in telecommunications industry. They are looking for a Human Resource Manager to assist their HR team fo..
Our client is an European MNC, leading player in telecommunications industry. They are looking for a Human Resource Manager to assist their HR team for the next phase of their business. They are located in Central - easily accessible.
Duties of Human Resource Manager:
Plan and manage manpower requirements across short-, medium-, and long-term horizons, ensuring alignment with organizational needs.
Monitor and report on resource activities, addressing deviations from plans and taking corrective action.
Maintain a comprehensive database of updated job descriptions and oversee the creation of new roles in collaboration with hiring managers.
Stay updated on HR manpower planning techniques, recommending improvements for greater efficiency.
Manage end-to-end recruitment, including sourcing, interviewing, background checks, and onboarding.
Develop and oversee performance management frameworks to drive employee engagement and growth.
Implement process improvements across the employee lifecycle and drive leadership development programs.
Requirements:
Min Degree in relevant discipline.
Proven track record in company's HR improvement process.
Min 10 years of HR experience, with 6 years in HR Management level.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.
Duration: 3 months (Convertible to Perm)
Location: Ang Mo Kio
Working Hours: 5.5 days per week
Responsibilities:
Responsible as Overall on site in..
Duration: 3 months (Convertible to Perm)
Location: Ang Mo Kio
Working Hours: 5.5 days per week
Responsibilities:
Responsible as Overall on site in-charge for property management services under the contract with the client
Responsible for smooth building/facilities management operation including developing guidelines/SOP and advise Client with options available and best resolution based on requirements, Client practices and site circumstances
Responsible for incident control, management, activation of rightful parties for incident response and timely reporting/escalation
Responsible for maintenance and upgrading activities including power shutdown for High Tension/Low Tension HT/LT serving/genset load test, cyclical replacement works from planning, execution till defects closure
Responsible to advise Client and make recommendation ensuring its maintenance regime by contractors is timely, appropriate and adequate and licenses renewal / authorities’ submission are in compliance with latest authorities’ requirements, Acts, Regulation, Singapore standards, Code of Practices
Responsible for preparation of annual OPX/CAPEX Budget, its control and monitoring
Requirements:
Degree in Electrical Engineering / Mechanical & Air-conditioning Engineering or equivalent
At least 8 years of relevant experience in managing similar facilities and data centre facilities, with three (3) years managerial roles in similar project scale and competent to handle key building infrastructure systems, and FM200, VESDA, CRAU, BMS
Compulsory certification: bizSAFE Level 2, CERT training/ WSQ Respond to Fire & HazMat Emergency and WSQ Implement Incident Management Process.
To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin
i) Manage the team of sales and manicurist, and manage the shop operations
ii)Provide professional nail services including manicure and pedicure, nai..
i) Manage the team of sales and manicurist, and manage the shop operations
ii)Provide professional nail services including manicure and pedicure, nail extension and gel nailservices
iii) Provide eyelash extension and hair extension
iv) Promote products and services, assist the customers for the selection of products and services
Enforcing food handling regulations and other guidelines to increase guest safety. Promoting the restaurant and finding ways to bring in more customer..
Enforcing food handling regulations and other guidelines to increase guest safety. Promoting the restaurant and finding ways to bring in more customers. Handling customer complaints. Completing necessary paperwork, such as sales, inventory and staff attendance reports.
Job Responsibilities
Establishes restaurant business plans by surveying restaurant demand.
Meets restaurant financial objectives by developing finances.
Attracts patrons by developing and implementing marketing, advertising, and public and community programs.
Controls purchases and inventory by meeting with the account manager.
Maintains operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality.
Maintains patron satisfaction by monitoring, evaluating, and auditing food and beverage service offerings.
Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.
Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry.
Accomplishes company goals by accepting ownership for accomplishing new and different requests.
Requirements
Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety
Strong understanding of cost and labor systems that lead to restaurant profitability
Strong communication and leadership skills
Comfort working with budgets, payroll, revenue, and forecasting
Ability to lead big groups of people
Ability to work under pressure
Standby for 24 hours
Up to date with food and beverages trends and best practices
Ability to manage personnel and meet financial targets
i) Manage the team of sales and manicurists, and manage the shop operations.
ii) Provide professional nail and beauty services, including manicure and..
i) Manage the team of sales and manicurists, and manage the shop operations.
ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.
iii) Provide eyelash extension and hair extension.
iv) Promote products and services, assist the customers for the selection of products and services
i) Manage the team of sales and manicurists, and manage the shop operations.
ii) Provide professional nail and beauty services, including manicure and..
i) Manage the team of sales and manicurists, and manage the shop operations.
ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.
iii) Provide eyelash extension and hair extension.
iv) Promote products and services, assist the customers for the selection of products and services
Job Description & Requirements
We are seeking dynamic and results-driven Sales / Account Executives / Managers to join our team. In this pivotal ..
Job Description & Requirements
We are seeking dynamic and results-driven Sales / Account Executives / Managers to join our team. In this pivotal role, you will build and maintain strong, long-lasting client relationships, understand client needs and objectives, and drive sales growth by opening new accounts and expanding our footprint within existing accounts in professional service and staff augmentation business. This role is ideal for individuals who excel at creating and nurturing professional relationships, are skilled at identifying and seizing opportunities, and thrive in a collaborative team environment.
Key Responsibilities:
Sales and Business Development: Proactively prospect for new clients, make sales calls, and negotiate contracts. Open new accounts by delivering a tangible value proposition to clients, understanding their needs, opportunities, and challenges.
Client Relationship Management: Build and maintain strong, enduring client relationships. Serve as the main point of contact for client inquiries, concerns, and escalations.
Strategic Account Planning: Develop a comprehensive understanding of our services and how they align with client needs. Identify opportunities for upselling or cross-selling to enhance client success and revenue growth.
Geographic Account Mapping: Skilfully map accounts geographically to optimize market penetration and uncover growth opportunities. Use geographic insights for strategic planning and tailored client solutions.
Collaboration with Internal Teams: Work closely with colleagues, HR and Finance teams to ensure a coordinated approach to account management.
Sales Administration: Handle administrative tasks associated with the role, including preparing sales reports, managing customer databases, and tracking sales activity.
Requirements:
Proven sales and recruitment experience, with a strong track record in client management, account management and 360 recruitment.
Deep understanding of sales techniques, strategies, and processes, with the ability to develop and execute effective sales strategies.
Curiosity, accountability, and understanding of the fast-changing technology landscape are the key
Excellent communication and interpersonal skills, with the ability to engage and build rapport with clients and team members.
Strong analytical skills, with the ability to map accounts geographically and identify strategic opportunities.
Ability to work effectively in a fast-paced environment, manage multiple priorities, and adapt to changing market conditions and client needs.
A customer-focused mindset, with strong problem-solving abilities and a commitment to excellence.
Proven sales experience and expertise in IT Industry
We Offer:
Competitive salary and performance bonuses.
Comprehensive benefits package.
Opportunities for professional growth and development within a supportive and collaborative environment.
A dynamic workplace culture that values innovation, teamwork, and customer satisfaction
Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.
Role and Responsibilities
1. To Oversee daily operation and activity for Hotel department
2. Liase with director on planning and execution of tasks/pr..
Role and Responsibilities
1. To Oversee daily operation and activity for Hotel department
2. Liase with director on planning and execution of tasks/projects
3. Liase with HR Department for manpowper planning and if required conduct interview.
4. Assist HR & Director to develop and improve KPI’s
5. Act as a communication conduct between management and staff.
6. Resolve conflicts and mediate disputes between employees.
7. Attend to complaints and ensure customers' satisfaction
8. Any other duties assigned by directors
Requirements
1. Able to work in islandwide locations, and able to go to multiple locations daily.
2. Able to work OT including weekends and public holidays.
Job Scope:
Coordinate architectural design and documentation efforts between project teams and stakeholders
Collaborate with architects, engineer..
Job Scope:
Coordinate architectural design and documentation efforts between project teams and stakeholders
Collaborate with architects, engineers, and contractors to ensure project alignment and compliance with design specifications
Manage project schedules and deadlines, ensuring timely delivery of drawings and documents
Review and approve architectural plans and specifications for accuracy and completeness
Facilitate communication between team members and resolve any design-related issues
Conduct site visits to monitor construction progress and ensure adherence to design intent
Assist in the preparation of presentations and reports for clients and stakeholders
Maintain organized project documentation and archives
Stay updated on industry trends, building codes, and regulations
Support the project manager in budget and resource management
Requirements:
Degree in Architecture with at least 3 years of relevant experience in a main construction firm
Strong ability to interpret construction drawings
Meticulous, highly motivated, and possesses good interpersonal skills
Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]
EA License No: 13C6305
Reg. No.: R1981808
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
Databricks is looking for an experienced Senior Digital Marketing Manager who will focus on scaling our APJ region across all paid media channels. You..
Databricks is looking for an experienced Senior Digital Marketing Manager who will focus on scaling our APJ region across all paid media channels. You will partner with key stakeholders to guide overall channel plans that map to regional goals, provide strategic scale and optimization opportunities, apply best practices and regional expertise to improve the customer journey, and optimize media mix and campaigns to achieve regional goals.
The impact you will have:
As our resident APJ digital expert, you will partner with regional stakeholders to educate them on digital channel capabilities and media best practices to improve internal visibility
Working with the global digital team and agency partners, you will help expand regional campaigns into new categories, markets and languages to expand coverage, and improve the customer journey, based on regional needs
Working with the global digital team and agency partners, you will bring expertise to improve our global channel strategy across Paid Search, Paid Social, Programmatic Display, and Third-party Media buys
You will oversee and present performance and pacing for the APJ region, providing recommendations for optimization
Working with regional stakeholders, you will develop regional specific campaigns to help meet the needs of the region
You will plan local Third-party Media buys in the region to round out the global strategy for this channel
You will ensure we exceed lead generation and pipeline goals targets the APJ region overall and within priority markets
What we look for:
7+ years of marketing experience, 4+ years of experience in Paid Search and/or Paid Social
B2B marketing experience in a high-growth environment
Experience working with complex data sets (Tableau & Google Analytics experience) to make data-informed decisions and share thoughtful insights
Experience scaling digital media programs in APJ markets, having worked with stakeholders across multiple countries, languages
Expert in Google, Facebook and LinkedIn advertising platforms
Supervising a team of retail assistants to ensure smooth operation
Responsible for the sales of your category of products
Handle inventory mana..
Supervising a team of retail assistants to ensure smooth operation
Responsible for the sales of your category of products
Handle inventory management, housekeeping and merchandising
Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
Process payments by totaling purchases; processing cash or other credit cards
Must also be able to deal with customer refunds courteously and professionally
Requirement:
Willing to work on roster based on retail hours.
Team player with excellent communication and interpersonal skills
Working hours:
6 days roster based (retail hour 10am to 10pm)
1 weekday off
Benefits:
1. Training will be provided.
2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales
Supervising a team of retail assistants to ensure smooth operation
Responsible for the sales of your category of products
Handle inventory mana..
Supervising a team of retail assistants to ensure smooth operation
Responsible for the sales of your category of products
Handle inventory management, housekeeping and merchandising
Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
Process payments by totaling purchases; processing cash or other credit cards
Must also be able to deal with customer refunds courteously and professionally
Requirement:
Willing to work on roster based on retail hours.
Team player with excellent communication and interpersonal skills
Working hours:
6 days roster based (retail hour 10am to 10pm)
1 weekday off
Benefits:
1. Training will be provided.
2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales
Are you up for the challenging next step in your career? Stolthaven’s Customer Service department is looking for a Customer Service Manager who will..
Are you up for the challenging next step in your career? Stolthaven’s Customer Service department is looking for a Customer Service Manager who will oversee the division of work to the Customer Service Representatives. Manage, monitor, and improve the performance of Customer Service. Ensure the CS department meets organizational goals and expectations. Ensures that all activities are consistently executed with SHVN's existing Quality Management System.
Key Responsibilities
Oversee the division of work to the Customer Service Representatives.
Manage, monitor, and improve the performance of the Customer Service Team.
Represent and develop processes within the team that improve customer satisfaction, customer relationships and business execution accuracy.
Improve customer service experience and facilitate organic growth.
Oversees the order acceptance process and communicates with internal departments if escalation is needed.
Participates in the order acceptance process and communicates with the Operation Manager/ supervisors in a timely and accurate manner.
Maintain an orderly workflow according to priorities.
Write and conduct formal performance appraisals and participate in various personnel actions, including hiring, training, discipline, and termination.
Analyze statistics and compile accurate reports.
Take ownership of customers issues and follow problems through to resolution.
Mentor and develop customer service representatives and nurture an environment where they can excel through encouragement and empowerment.
Accompany customer visits as required.
Update CRM with visit reports / competitor info / market knowledge and other relevant account information.
Assist in the preparation of terminal reporting.
Liaises with the commercial department on customer inquiries for new business opportunities.
Assist with projects as they may arise.
A customer service manager builds and maintains lasting customer relationships and loyalty whilst delivering a customer-centric experience. A customer service Manager has a deep understanding of the customers' needs, products, and supply chain.
Oversees and manages the order process flow for all customers. Co-ordinates the customer assignment. Responsible for setup Operational Review Meetings.
Leading in continuous improvement and process optimization. Responsible for effectively and productively managing resources.
Initiate Customer leadership teams.
Develop and monitor training plan for customer service team.
Qualifications
Possess a diploma in any discipline.
Preferably experience in the (petrochemical) Industry.
Experienced in leading teams and improving processes.
Deep understanding of the customers' needs, products, and supply chain.
Ability to think strategically and to lead.
Excellent verbal and written communication skills
Organizational skills and able to drive the organization in an effective and efficient way.
Able to effectively manage personnel and delegate tasks to a diverse staff.
Ability to prioritize and set goals short and long term.
Analytical mind.
5- day work week with the need to do perform standby for 24hrs call when required.
Willing to working in Jurong Island (Company transport is provided at designated pickup point)
What we offer
Join us and become part of a family-founded organization where your contribution counts.
A full-time and permanent role
Working Hours: 5 days’ work week (Mon-Fri), 8.30am to 5.30pm
A competitive compensation package, including a 13th month
Good Flexible Medical Benefits for you and your family members
Company Transport is provided as designated pick-up point
How to apply
Complete the online application form and send it to us along with your CV
Short-listed candidate, will be invited to attend interview at our terminal
The Stolt-Nielsen portfolio consists of its three global bulk liquid and chemicals logistics businesses: Stolthaven Terminals, Stolt Tankers and Stolt Tank Containers – Stolt Sea Farm and investments in LNG. Stolt Tankers is a division of Stolt-Nielsen Limited (SNL), focused on opportunities in logistics, distribution, and aquaculture. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI). Our values: We act pragmatically, collaborate for success, commit to go further, and seek creative solutions.
Disclaimer for recruitment agencies
We don’t accept any unsolicited applications or CVs from recruitment and selection agencies.
Job ID: 19113
Location: Raffles Place
Working hours: 9am - 6pm
Salary: up to $7,500 (Depending on experiences)
Job Description
Position Summa..
Job ID: 19113
Location: Raffles Place
Working hours: 9am - 6pm
Salary: up to $7,500 (Depending on experiences)
Job Description
Position Summary:
Reporting to the Marketing Manager, Influencer Marketing Manager will manage our Influencer strategy across gifting, events and activations, and social content. You will be responsible for the development and performance of influencer marketing campaigns across social and offline channels.
You will also build-up and manage our growing Influencer team, optimizing and scaling our existing programs, work closely with our in-house Creative team to drive impact across all social channels, and be responsible for establishing and building relationships with key industry partners on social platforms.
Identify talent partners based on company initiatives and project needs, taking a strategic, data-driven, and holistic view of influencer marketing encompassing nano, micro, macro influencers, content creators.
Continue to nurture our existing influencer community while looking to expand into new demographics and strengthen influencer relations by managing day-to-day communication with influencers via email, phone, text, etc.
Maintain talent relationships and create connections with new partners through mailings, giftings and outreach on brand initiatives, building close relationships that create alignment and transparency
Exceed targets across revenue, engagement, messaging and follower growth, working closely with the social, communications and editorial teams.
Manage influencer marketing forecast, budget, and optimizations based on business needs.
Measure success of social media activations through KPIs and forecasting.
Develop and manage an Influencer calendar that we can leverage across all our social channels.
Stay on top of pop culture, social media, influencer trends, as well as emerging technologies and social media platforms and platform updates.
Job Requirement
Bachelor’s Degree or equivalent experience.
5+ years of related experience, preferably within Influencer Marketing, social media, or PR in the fashion industry.
An ideal candidates will have a personal rolodex of influencer and celebrity talent relationships with and an eye for new upcoming talent.
Expert in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.
Ability to think strategically and creatively.
Flexibility to adapt quickly to changing business needs and dealing with ambiguity.
PC Skills, including MS Office, and MS Outlook.
Excellent written and verbal communication skills with keen attention to detail.
Comfortable with occasional travel.
Self-starter, ability to thrive in a fast-paced environment.
Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected]with the email subject header "Job Application for "19113, Influencer Marketing Manager".
Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.
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