Total 65,822 Manager contract manager job vacancies in Singapore

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Support RMs in the provision of financial advisory services to clients
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 3 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Maintenance & Repair Manager / M&R Manager
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $7,000 + AWS + Performance Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Responsible for the technical management of the tank containers within a defined geographic area (Asia)
• Arrange and coordinate timely delivery of the repair and modification estimates supplied by the depot workshops
• Evaluate correctness and ensure complete and accurate administration
• Coordinate and/or conduct the surveys and inspections on the tank containers
• Coordinate the repair process at the depots and monitor the progress of repairs and modifications
• Monitor cost control of the service providers in your region
• Provide Technical support/troubleshooting when needed
• Control of the stock and repair overviews
• Build and maintain a working relationship with the service providers, subcontractors, and suppliers
• Perform Depot audits as required
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Bachelor’s Degree in Engineering, Administration, Facility Management or equivalent
• Has a minimum of 5 years of working experience, preferably at a tank container depot
• In-depth knowledge of Dangerous Goods Transport (worldwide)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68000 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is one of the leader in the banking industry, they are seeking for test manager that is able to lead a small team of tester, planning test scripts, strategies and managing external vendor

Location: Downtown

1 Year Contract

Salary up to $6500

Product Owner role

1. Work with product owners to document user stories for system enhancement changes.

2. Review, groom user stories.

3. Document acceptance criteria for user stories for product owners sign-off.

4. Participate in workshops / discussions and review BSD.

Test Manager role

1. Assist product owner / UAT lead to prepare Test Strategy and Test Plan.

2. Identify potential issues and risks and gap.

3. Assist UAT lead to run testing kick-off and regular cadence meeting.

4. Review test scenarios and cases with key product owners to meet requirements and expectations.

5. Document acceptance criteria for product owners sign-off.

6. Coordinating with upstream/downstream teams to facilitate testing.

7. Actively manage UAT progress and issues within project timelines and to update business team and key stakeholders. Create, maintain and facilitate UAT status using JIRA dashboard for status updating.

8. Maintain JIRA dashboard during testing execution and ensure traceability among test case, user story, and defects.

9. Liaise with technology teams on system solutions, UAT delivery timeline, UAT environment readiness and test data creation.

10. Defect Management

a) Actively track UAT defect pool to ensure timely closure.

b) Analyse and summarize outstanding defects on a need basis.

c) Productively drive daily defect triage meeting for proper defect assessment and final resolution or fixes.

11. Reporting - Daily reporting to ensure UAT progression is on track, summarize includes.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

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Job Description

• Industry/ Organization Type: Chemical Manufacturer/ Production
• Position Title: Sales Manager
• Working Location: Tuas (Walking distance to Tuas Crescent MRT)
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm
• Salary Package: Basic + Commission + Transport Allowance + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Actively pursue new customer accounts and promote the full range of the company’s products and services.
• Manage customer accounts throughout the pre-sales and post-sales process, including handling sales inquiries, preparing and presenting quotations, and coordinating with operations and production teams to ensure goods are ready and delivered on time.
• Develop and implement effective sales strategies and product penetration plans to meet sales and business goals, including revenue, margin, and market share targets.
• Collaborate closely with the Director to prepare tender documents, determine pricing, and submit tenders promptly.
• Provide exceptional customer service to ensure customer satisfaction and build long-term relationships with key, existing, and potential customers.
• Communicate with suppliers to ensure timely product delivery and stay informed of product developments.
• Conduct supplier sourcing activities, evaluate product quality against requirements, and follow up on logistics after purchasing.
• Prepare weekly sales reports and summaries of sales activities.
• Ensure all necessary documentation complies with ISO 9001, ISO 14001, BizSafe, and other relevant safety standards.

APPLY NOW!!!

• At least a Diploma in Business, Marketing, or Chemical Engineering.
• Minimum 2 years of related working experience in Chemical Sales.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68682 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Ensuring project is within Budget
• Monitoring of cash flow (Cash In /Cash Out)
• Able to manage Client’s expectation
• Negotiating Subcontracts
• Monitoring of subcontractors to ensure compliance and meeting project timelines
• Drafting contractual correspondence
• Establishing and maintaining strong business relationships with subcontractors and suppliers including managing contract enquiries, issues, disputes, variations and finalization of accounts
• Timely finalization of accounts with Clients and Subcontractors
• Ability to identify continuous improvement and innovation opportunities to improve effectiveness and efficiency
• Ability to plan, prioritize and organize work to achieve goals and deadlines
• Filling of Insurance Claim/ EOT Claims
• Cost economics knowledge is essential.
• Provide leadership, advice and support to staff within the Team

Requirement

• Degree / Diploma in Building or its equivalent
• 10 years and above experience
• Proven ability in contract negotiation, contract administration & variation orders
• a good team player & able to meet tight deadlines

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please send in your application to [email protected]

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

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The duties and responsibilities of a AIR TRAFFIC OPERATIONS ASST MANAGER include1:

· Ensure to maximize profitability by superior client service, effectual and prompt communications as well as follow-up on every pending matter with customer.

· Guide, lead and support managers daily on issues if any associated with human resources, operations, communication, standardizing procedures, revenue enhancement and systems applications.

· Implement processes to accomplish customer needs.

· Develop and implement plans, policies and programs to attain anticipated company needs in areas of functional responsibility.

· Ensure conformance with corporate policies guidelines and varied regulatory requirements.

· Ensure freight being expedited safely plus timely manner.

· Direct as well as train management staff for sound human relations plus operational skills.

· Ensure rules, directives and methods are conveyed to all station personnel.

· Ensure safety procedures and programs are executed and maintained.

· Utilize entire superior communication skills with purpose to motivate staff as well as develop effective working relations with executives, peers and clients.

QUALIFICATIONS AND SKILLS

The candidate should possess the following qualifications and skills:

l MBA, BA OR BSc,

l Five years of professional experience at the similar position, 10 years of overall sales experiences.

l Excellent presentation and communication skills,

l experience working in Chinese carrier is a preference

l Excellent command of spoken and written Chinese/English

TO APPLY:

Interested candidates to send their applications to: [email protected] by 03 DEC 2024.

· Assists in planning, organizing and carrying out project management activities to ensure that assigned projects are executed in a smooth and effective manner to achieve and exceed the cost, quality, timelines and customer satisfaction objectives;

· Assists to ensure that safety procedures are incorporated in all project management activities and takes initiatives to promote a safety working culture;

· Understands contract documentation in conjunction with B.Q. and material specifications;

· Assists in planning for site mobilization and work sequential execution;

· Assists in preparing works schedules and master programs;

· Assists in monitoring project cost budgets and ensuring that desired profit margins are achieved through cost containment, material wastage control, etc;

· Assists in ensuring project performance through close supervision, site checks, close monitoring of site progress and swift resolution of any quality and work schedule issues;

· Assists in ensuring that shop drawings are completed and submissions to the authorities are carried out in a timely manner with Drafting Department;

· Assists in conducting daily meetings with project team members and ensuring that latest changes are communicated to all project staff;

· Attends project kick-off meetings, ongoing meetings and project closure meetings with clients, consultants and other parties;

· Assists in conducting Mass Tool Box meeting with Safety personnel;

· Assists in tracking project performance closely to ensure that projects perform according to agreed schedule, quality and costs;

· Assists in ensuring effective compliance of contractual terms and the full and final settlement of project accounts;

· Assists in updating project development performance in monthly management meetings;

· Assists in ensuring that risk management is taken into account in all project management activities;

· Liaises with suppliers and sub-contractors on contractual matters;

· Assists in responding to consultants’ and requests from others in a pro-active and timely manner;

· Assists in the supervision and motivation of project team members and in promoting teamwork;

· Assists in the deployment of resources and maintenance of duty rosters;

· Liaises with relevant stakeholders effectively to execute the projects in a seamless manner and mitigates any issues that arise;

· Assists in ensuring the execution of projects in accordance with established procedures;

· Assists in ensuring that progress and other reports are prepared in a timely manner as required;

· Assists in project documentation including email communication;

· Assists in verifying sub-contractor claims and material orders with Quantity Surveyors;

· Any other duties as may be assigned.

Job Purpose:

The Finance Manager is responsible for overseeing the financial management and reporting activities of the company, including budget planning, financial analysis, and providing strategic financial advice to support the executive management team in making informed business decisions.

Key Responsibilities:

Financial Management and Reporting:

• Manage the accounting processes for Singapore operations, including documentation and all related entries, such as posting General Journals.
• Ensure the Trial Balance is accurate and that all ledgers (GL, AR, AP, PA, Assets, Inventories, and Liabilities) are regularly reviewed, updated, and reconciled.
• Prepare and submit monthly management/flash reports, and quarterly reports for Board meetings.
• Coordinate and prepare financial operating budgets, interim financial forecasts, and variance reports on a monthly, quarterly, and annual basis.
• Review the Group’s quarterly order book and provide timely and accurate operational results and financial statements to management.
• Review and approve payment and journal vouchers, petty cash claims, and monthly intercompany balance reconciliations.

Financial Analysis and Compliance:

• Assist in formulating and implementing corporate financial policies.
• Collaborate with the Operations department to ensure effective internal controls are in place.
• Prepare cash flow reports and forecasts, and review major active projects within Singapore operations to evaluate valuation accuracy and identify potential risks and opportunities.
• Ensure positive cash flow by coordinating collections and working with Purchasing and Project Managers to establish reasonable vendor terms.
• Ensure compliance with all tax, licensing, and statutory obligations, including the preparation and filing of quarterly GST returns and other statutory filings such as ACRA and XBRL.

Stakeholder Management:

• Liaise with bankers to manage bank resolutions, banker’s guarantees, etc.
• Maintain up-to-date finance and audit schedules and work closely with auditors and tax agents to provide necessary documentation for annual financial audits.
• Supervise and support the Associate Accountant and finance team to ensure timely and accurate reconciliation of all accounts.

Ad-hoc Responsibilities:

• Complete various surveys for the Department of Statistics, BCA, and other regulatory bodies.
• Assist the CFO with Board matters, such as resolutions for guarantees, ad-hoc reports, and investment activities, including due diligence, feasibility studies, legal reviews, M&A, and JV assessments.
• Oversee the Accpac accounting system, troubleshoot any issues, and provide support to the organization
• Provide support to other associated operational units (e.g., Asophir / OSCG accounts).
• Assist the CFO with additional financial and investment-related tasks as needed.

Requirement:

• Bachelor's degree in Finance, Accounting, or a related field; CPA certification preferred.
• Over 10 years of experience in a similar role, with a strong background in managing financial budgets across multiple projects.
• Proven experience in financial management, budgeting, and reporting.
• Expertise in statutory compliance and internal controls.

Interested candidates please apply online or send your latest CV to [email protected]

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AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Job Description:

• To plan, organize and manage site operation to ensure efficient delegation of duties and responsibilities.
• To carry out grooving and inspection on active airport runways as per schedule according to project requirement.
• To supervise the execution of the construction works and ensure that the works are carried out in accordance with contract specification/bills of quantities, construction drawings, company’s quality standards, Environmental, Safety & Health (ESH) practices, etc.
• Be responsible for the operation and maintenance of the plant machinery in efficient manner, and report to Site Manager on all matters relating to the operation or needed maintenance including any machine faulty or repair required.
• Oversee quality control and safety matters on the site and to ensure Environmental, Safety & Health (EHS) practices are carried out at all time.
• Prepare and write daily reports related to site works, progress of works and to ensure routine maintenance of machines is carried out according to schedule.
• To coordinate and liaise with Consultant and Subcontractors on all project aspects and need be, to provide all technical and non-technical resolutions followed by documentation.
• Liaise with client or consultant for site inspections, submission of necessary technical reports and ensure necessary records are maintained at site.
• Report and assist Project Manager, Site Manager and Engineer on project functions included but not limited to project management, site management, risk control management etc. to meet the project(s) goals.
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Job Requirements:

• Bachelor Degree with min 5 years of relevant experience.
• Proficient in MS Project and MS office.
• Possess Excellent communication, interpersonal skills and presentation skills.
• Meticulous with a strong attention to details.
• Qualified in operating Grooving Machine (TARGET/ PCI500).
• Project Management related certifications would be advantageous.

Job Description:

• To manage Logistic Sales and Business Development in Air, Ocean, Local Transportation and Warehousing
• To deliver presentations towards customers in South East Asia and Australia, and initiate regular business trips for such sales activities
• Promote existing customers’ retention, cross selling and upselling
• To Build and lead a strong Business Development team, achieve both short-term/ long-term target (monthly/semi-annual revenue & profit performance review)
• To Establish national supply chain strategy, to ensure that Team grow quickly to become an absolute top tier logistics company in South East Asia and Australia
• To Lead a team of int’l freight/express sales and Cooperate with procurement experts, drive the team to perform and deliver results
• To closely monitor trends on rates of Air & Ocean freight and work with procurement experts to secure competitive price and stable space
• To Achieve sales target, present the performance in reports and internal regular meetings (weekly/monthly/semi-annually)
• To manage/monitor sound Business Opportunity (Inventory) level of all Sales Team in South East Asia and Australia
• To set up Go-To-Market strategy by region and make sure the sales activities go in line with the strategy

EDUCATION:

• Bachelor’s degree above
• Major in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred
• English Advance Level, other language skill is a plus

QUALIFICATION:

• 15 years+ experience in logistics
• 5years+ experience in New Business Development/Sales experience
• Leading/Directing/Managing experience in a Global forwarding company
• Experienced in large-scale, long-term contracts and global accounts
• Experienced in logistics IT system (FIS/WMS/TMS)
• Previous job promotion experience

Hightlights:

• Allowances
• AWS + VB
• Work travel opportunities
• 5 days work week, Mondays to Fridays (830am-530pm)
• East, Singapore (Office)

Our client is a design & manufacturing company. Supply testing & measuring instruments to semiconductor companies:

• Acquisition and having business negotiation with customers in the field of the Semiconductor industry
• Building up the new key account platform to expand the sales efforts
• Presentation of the company’s products to the customers
• Creating offers and having contract negotiations with business partners for general agreements
• Working with the technical support team to resolve technical questions or develop solutions for the customers
• Observation and analysis of potential customers, markets and competitors
• Creating the sales plan and strategy
• Coordinating special marketing activities, such as fairs, trade shows, etc.
• Controlling and supporting the projects according to the customer’s needs
• Coordinating the customer’s orders

Requirements:

• At least 2–3 years of relevant working experience in Semiconductor industry
• Good general PC Skills (MS-Office) and PC-knowledge (Word, Excel, PowerPoint)
• Sales-oriented thinking, strong attention to details, and a structured and efficient way of working
• Microelectronics engineering and Electrical engineering are preferable
• Traveling for overseas work trip
• Very good communication skills to effectively interact with clients and co-workers
• Past work experience in wafer test/final test related products for the semiconductors industry are preferable

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Exciting Opportunity: Senior Project Manager, Global Sales Management

On behalf of our client, a leader in the shipping and logistics sector, we’re searching for an experienced Senior Project Manager to join their Global Sales Management (GSM) team. In this role, you’ll play a vital part in supporting and owning projects across GSM and various cross-functional teams, ensuring the timely achievement of key outcomes. Working closely with the GSM Team Lead, you’ll drive data-driven insights for BCO and NVO teams, propose value-added initiatives aligned with Trade and Strategic Yield Management goals, and help implement impactful sales strategies for Global Key Accounts.

Key Responsibilities:

• Manage and deliver GSM projects, acting as the primary project owner
• Develop data-driven insights to support sales initiatives
• Align with Trade Management to propose and implement value-added projects
• Support sales strategies to boost the sales pipeline for BCO/NVO segments
• Enhance process efficiencies within GSM and support customer-facing activities to strengthen relationships
• Take part in ad-hoc projects and special initiatives

What We're Looking For:

• Degree in a relevant discipline
• 5-6 years of experience in the liner shipping/logistics industry
• Proven background in sales and business development
• Strong project management skills and ability to manage multiple work streams
• Excellent communication, negotiation, and leadership abilities
• Knowledge of Salesforce and the liner business is a plus

If you’re ready to make a significant impact and bring value to a top-tier global player, we’d love to connect with you! Apply today to explore this opportunity.

Similarly, if this position doesn't quite match what you're looking for, but you know someone who might be interested, please feel free to pass on my details or share their contacts.

Antonethe Fadallan (EA Reg no: R1876610)
Faststream Recruitment Pte Ltd, EA License no: 09C3403

Jason Marine Group Limited is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Placed in the care of Head of Marine Business Unit (BU), and working closely/ reporting to the Sales Director (Marine), the Sales Manager (Marine) will

· Identifies, qualifies, and closes complex sales to new and existing Marine, Offshore Oil and Gas customers.

· Develops, maintains, and advances relationships with current and potential customers to cultivate new selling opportunities.

· Documents and communicates the voice of customer to internal stakeholders.

· Leverages resources and knowledge of Marine BU products, services, processes, and operations to support customer commitments, gain competitive advantage and foster business growth.

· Prepares or oversees the production of proposals and negotiates contracts for management approval.

· May participate in trade shows, exhibitions, conferences, and other events to keep abreast of industry developments, and seek potential customers.

· Deliver presentations to prospective customers within territory, or as required.

· Able to interact and influence key decision maker in senior position.

· Any other matters assigned by superior/ company.

Other Requirements

· Diploma/Bachelor's Degree in telecommunication, electrical engineering.

· 4 - 8 years relevant working experience with good sales track record.

· Good sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.

· Experience as Ex-Radio Officers, are added advantages.

· Good customer contacts withship managers/owners will be an advantage

· Possess excellent business acumen, communication & presentation skills.

Job Summary:

Reporting to the Sales Director of the Distribution Team, the Sales Manager (Distribution) will be responsible for selling products or services through our distribution channel. The role will involve developing and executing sales strategies, working with the sales team, building relationships with distributors, analyzing market trends, and creating and managing sales budgets and forecasts.

Responsibilities:

• Develop and execute sales strategies for distribution channels to achieve revenue targets and market share goals.
• Work with the sales team to ensure they are equipped with the necessary skills and knowledge to effectively sell products or services through the distribution channel.
• Build and maintain relationships with distributors and key stakeholders in the distribution channel to ensure effective communication and collaboration.
• Analyze market trends and identify new opportunities for growth within the distribution channel.
• Create and manage sales budgets and forecasts to ensure that the distribution channel is profitable and operating within financial targets.
• Monitor and report on sales performance, with sales director, and market trends to the management.
• Collaborate with other departments such as operations, procurement finance, and marketing to ensure that the distribution strategy is aligned with overall business objectives.
• Stay up-to-date with industry developments and emerging trends in the distribution channel.

Requirements:

• Diploma/ Bachelor's degree in business, marketing, or a related field.
• Minimum of 3 years of experience in sales, with a proven track record of success in working in a sales environment, and achieving sales targets.
• Preferred Experience in the distribution channel, preferably in the marine communications industry, and in Asia markets such as Malaysia, Indonesia, etc.
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical skills with the ability to analyze market trends and identify new opportunities for growth.
• Experience in managing budgets and forecasting sales targets.
• Ability to work collaboratively with other departments to achieve overall business objectives.
• Ability to adapt to changing market conditions and emerging trends in the distribution channel.

This is a full-time position with a competitive salary and benefits package. If you meet the above requirements and are interested in this exciting opportunity, please submit your resume and cover letter for consideration.

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

Responsibilities

• Responsible for product design of overseas F&B App project including offline and online ordering.
• Communicate with product development and operation business teams across borders to promote product development, optimization and implementation.
• Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
• In-depth understanding of user needs, propose and implement improvement plans.
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
• Continuously optimize product functions and user experience through data-driven decision-making.
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction.

Requirements

• Bachelor’s degree or higher, preferrably in computer science, information technology, marketing or related fields.
• More than 5 years of product management experience with product management experience in overseas markets preferred.
• Possess work experience in F&B APP or related industries is preferred.
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams.
• Past work experience in overseas brand catering design is an advantage.
• In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
• Familiar with product development processes and agile development methods with excellent project management capabilities.
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.

Job Description

• Industry/ Organization Type: Management Firm/ Investment
• Position Title: Risk Manager/Credit Risk Manager
• Working Location: Chinatown
• Working Hours: 5 days (Mondays - Fridays 9.30 AM - 6.30 PM)
• Salary Package: Basic Salary Up to $8000
• Duration: Permanent Role

Key Responsibilities

• Assess and determine the creditworthiness of SMEs and individuals by analyzing financial data, credit reports, and other relevant information.
• Evaluate potential risks in credit offerings based on payment histories, financial health, industry trends, and economic conditions.
• Develop, implement, and monitor credit risk policies and procedures to maintain effective risk management across the organization.
• Use or enhance credit scoring models to quantify risks and support lending decisions.
• Manage the credit portfolio by monitoring risks, analyzing performance, and devising risk mitigation strategies.
• Ensure adherence to regulatory standards and compliance requirements in credit risk management.
• Communicate credit assessments, decisions, and strategies to senior management and relevant teams.
• Make informed decisions on credit applications, including approval/rejection, setting credit limits, and negotiating loan terms.
• Any other task assigned by management.

APPLY NOW!!!

• Bachelor’s degree in Finance, Economics, or Accounting.
• Min 5 years of experience in credit risk, underwriting, or portfolio management, with a demonstrated progression of skills.
• Solid understanding of financial principles, credit risk metrics, and accounting.
• Familiarity with credit risk management practices and regulatory requirements.
• Proficiency in software tools for credit analysis, risk modeling, and portfolio management.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67889 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

· Technically strong on the repair and servicing of china brand heavy equipment.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

Duties and Responsibility:

- Attend conferences and training as required to maintain proficiency

- Ensure safety compliance and Quality Control

- Follow up master line program and closely monitor site progress

- Lead and manage project team

- Plan construction schedule and oversee implementation at site

- Prepare and review of construction drawings, technical proposal and method statements.

- Liaise and coordinate with client, QS, authorities, subcontractors

- Liaise and meet with client for construction project

- Manage changes to the project scope and project schedule

- Provide for site safety and security

- Report and escalate to management as needed

Job requirement:

- At least 5 years experience as a Construction Project Manager

- Meticulous with good communication, interpersonal and leadership skills

- Strong technical knowledge and capability to solve site issues

- WSQ RA Leader Risk Management Cert, SMO, BCSS, Work-At-Heigh (Supervisor), Scissor Lift (Supervisor) and Boomlift Certificate (Supervisor) requirement.

Key Responsibilities:

• Minimum 12 years of experience in procurement; previous experience in c procurement preferredes and procedures to meet procurement objectives, include engaging business divisions to understand business needs and formulating tender requirements;
• Advising business divisions on procurement and contract management policy-related queries;
• Supporting Procure-to-Pay reviews to streamline procurement policies, processes, forms/templates; development of guides and resources to aid users in navigating procurement for greater agility and ease;
• Supporting the implementation of digitalization and data analytics efforts (e.g. automation of procurement processes, digitizing forms) for greater operating efficiency and procurement performance; tapping on data to study trends and gather insights; and
• Supporting knowledge sharing and communicating of procurement policies and initiatives to internal stakeholders to enhance procurement awareness and competency.

Job Requirements:

• Good Bachelor’s degree from a recognized tertiary institution
• Minimum 12 years of experience in procurement; previous experience in construction procurement preferred
• Good critical thinking, analytical, planning and organization skills
• Self-driven, resourceful and committed individual; able to work independently and within teams
• Good written and oral communication skills
• Ability to engage with people at all levels; good interpersonal skills
• Meticulous and concerned with details

Job Responsibilities:

1. Team Leadership: Lead the core business engineering team, continuously improve team capabilities, allocate technical resources effectively, foster innovation, and ensure the team adapts to industry and company growth needs.

2. Problem Solving: Proactively identify and analyze complex, long-term critical infrastructure issues, develop and implement effective solutions, mentor subordinates, and establish both long-term visions and short-term execution plans.

3. Cross-Department Collaboration: Exhibit excellent project management and organizational coordination skills, drive cross-department collaboration, actively overcome obstacles, and ensure project goals are achieved on time and with high quality.

4. Technical Foresight: Maintain sensitivity to cutting-edge industry products and deep technical research, lead the team in architecture design, technology selection, and overcoming challenges, promoting technological innovation in compliance with industry standards.

5. Customer Focus: Build and lead a customer-centric organization, ensure effective communication both internally and externally, focus on delivery results, and enhance customer satisfaction.

Job Requirements:

1. Professional Background: Possess a background in computer science or related fields, with over 10 years of experience in technology development and architecture for large and medium-sized internet products.

2. Rapid Learning: Capable of quickly learning and understanding new technologies, adapting to new changes, and having excellent foresight and sensitivity to technology and planning.

3. Team Management: Have at least 5 years of experience managing teams of no less than 30 people, possess cross-department collaboration skills, and have achieved significant results in technology and business.

4. Upward Management: Possess upward management capabilities, a positive attitude, a sense of responsibility, and entrepreneurial thinking, able to solve problems in high-pressure environments.

5. Communication Skills: Excellent written and verbal communication skills, able to effectively convey complex technical concepts and strategies, and implement team training programs.

6. International Perspective: Possess an international perspective, able to work in a multicultural environment, and have cross-cultural communication and collaboration abilities.

Join us and leverage your extensive experience and technical depth to propel our company to the next stage of growth in software development, internet, and blockchain technologies. Apply now to make a significant impact and lead our exceptional team to new heights.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Location : In between Lavender/ Bendemeer MRT

Industry : Restaurant F&B (Inside a hotel)

- MUST HAVE EXPERIENCE AS F& B MANAGER

- 5.5 DAYS WEEK & 10 HRS INCLUSIVE OF 1 HOUR BREAK

Job Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capbability in handling daily tasks

4) Able to train team to upsell receipt per head, retail products (take away) and provide good customer service.

5) Versatile in different job roles and hands on operations.

6) Execute Outlet cleanliness and hygiene regime to keep outlet high hygiene standard.

Requirements :

1) Above 2 years of managerial F&B experience in managing a team of people

2) Above 2 years of F&B operations experience

3) Able to use Excels and Words to submit on monthly report

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations

What you'll do

• Collaborate with the founders & business stakeholders to translate business goals into product strategy, defining value propositions, product assumptions, and hypotheses
• Own and prioritise the roadmap for a core product vertical, balancing inputs from stakeholders, customers, market research, and industry insights
• Appraise new product ideas and strategise appropriate go-to-market plans
• Lead the ideation, technical development and launch of innovative digital solutions
• Define and communicate product requirements and specifications by thinking creatively and holistically about how to solve problems
• Work collaboratively with Engineering, Design, Data to deliver high-quality functional solutions
• Work with marketing and other commercial stakeholders on go-to-market launch plans
• Mentor and coach junior product managers, fostering growth and development within the team

Who we're looking for

• At least 6 years of experience in product management role or similar position, preferably in Software/ SaaS/ eCommerce companies, with demonstrable success in launching new products/ features with clear impact
• Bachelor’s degree in computer science, software engineering, information technology, business, finance, economics or related fields
• You like to work in an environment that is obsessed with the "why"
• Strong passion for creating exceptional product experiences and solving complex merchant challenges
• Have an exceptional product and business judgement, and a high level of product management competencies
• Excellent communication skills, both written and verbally, with structure and clarity
• Excellent project management & cross-function collaboration skills
• Strong people skills, experience in working with and able to influence multiple internal and external stakeholders
• Critical thinker with strong problem-solving and coordination skills
• Knowledge of project management & documentation tools such as Jira & Notion
• Knowledge of wireframing & design tools, such as Balsamiq, Miro, Figma, etc
• Passion for building delightful product experiences and genuine excitement for solving merchant problems
• An entrepreneurial spirit who is self-driven, can thrive in ambiguity, create their own structure and get things done

Nice to have

• Experience with SQL or a willingness/aptitude to learn
• Keen sense of aesthetics / belief that software should be both beautiful and functional, with a low floor, high ceiling approach—simple enough for new users, but powerful enough for experts
• Experience in a startup or strategy consulting

If you are driven and want to make an impact, we want to speak to you. Drop us your resume and portfolio now and we’ll get back to you soon.