JOB SUMMARY

Reporting to the Director of Housekeeping, the Assistant Executive Housekeeper will collaborate closely with all operating departments and is responsible for managing and supervising the Housekeeping team in delivering a seamless and delightful stay experience for our guests.

What you will be DOING:

· Conduct inspection on rooms and public areas to ensure that the standard of cleanliness and maintenance is up to the required standards.

· Plan manpower requirements according to hotel occupancy including daily allotment and overtime requirements.

· Direct work assignments of all staff under direct supervision and coordinate with other operating departments on matters related to Housekeeping operations.

· Liaise with Front Office on room occupancy forecast so as to plan for sufficient manpower.

· Plan spring cleaning to be carried out during off peak period when necessary.

· Manage and maintain housekeeping supplies, including linen and staff uniforms, cleaning supplies and any others housekeeping assets.

· Assist in sourcing and procuring the required housekeeping items. Ensuring there is sufficient supplies for operations usage.

· Coordinate with all housekeeping related contractors such as Laundry, Pest Control, Public Area cleaning, Landscaping, florist, Sanitation and hygiene, and others.

· Take charge and ownership of any arising operational issues, coordinate and manage communication between the teams and follow up to ensure smooth operation flow.

· Attend to any guest feedback in a swift manner and resolve the issue to guest satisfaction in accordance to Raffles standards.

· Ensure each work and satellite work station has sufficient supplies inventory levels, good maintenance and general upkeep of area, equipment and operating supplies.

· Manage, supervise and coach the Housekeeping team.

· Conduct performance review for the Housekeeping team.

· Conduct on-the-job training for the team.

· Plan duty roster effectively and productively.

· Conduct daily shift briefing.

· Control and manage operational expenses efficiently and within the hotel direction.

· Observe all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Drive and create action plans of housekeeping team’s performance in guest satisfaction index, audits and KPIs.

· Develop and implement the departmental strategies and action plans in accordance with the strategic plans.

· Ensure the housekeeping team deliver the expected guest services in accordance to Raffles standards.

· Ensures guests receive the experience as detailed in SOPs, quality standards and aim to achieve the established scores and goals.

· Seek continuous improvements in service processes and delivery excellence.

· Support and assist the Director of Housekeeping on any duties related the functions of housekeeping department.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Degree/Diploma in Hospitality/Tourism or equivalent

· Minimum 5 years of relevant hospitality working experience in a managerial appointment

· Good human relations and influencing skills

· Good communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

· Creative and resourceful

· Understand the needs of international luxury travellers

· Possess good local hospitality market knowledge

· Flexible with working days and hours including weekends and public holidays

The Role

We’re looking for a creative and energetic Marketing & Commercial Operations Executive to join our team! If you're digitally savvy, organized, and have a flair for content marketing, social media, and basic design, this role is for you. You'll be at the forefront of boosting our brand's online presence, supporting event branding, and engaging with our audience. From managing social media and our website to assisting with event sponsorships and handling simple design tweaks, you'll be a key player in shaping our digital world. Ready to bring your skills and fresh ideas to the table? Join us!

Key Responsibilities:

1. Digital Content Marketing

• Develop and execute engaging content for digital platforms, including blogs, social media posts, and email newsletters.
• Collaborate with the marketing team to brainstorm and create high-quality content that aligns with brand and campaign objectives.
• Utilize analytics to optimize content and ensure engagement aligns with marketing goals.

2. Social Media Management

• Monitor and manage daily comments and interactions across event social media channels, ensuring timely and appropriate responses to foster community engagement.
• Implement social media strategies to increase brand awareness and enhance audience engagement.
• Track and analyse social media performance metrics to adjust content strategies for continuous improvement.

3. Event Branding and Sponsorship

• Assist in developing and executing event branding strategies and materials to maximize brand exposure.
• Support sponsorship initiatives by managing sponsor relationships, tracking deliverables, and ensuring brand alignment with partner brands.
• Assisting with timely execution of event branding and program plans.
• Supervising on-site setup and tear-down activities with suppliers to maintain branding and commercial elements.

4. Corporate Website & Social Media Maintenance

• Maintain and update the corporate website with current information, ensuring alignment with digital strategies and brand guidelines.
• Develop a consistent schedule for social media posts, website updates, and ensure brand voice is consistently applied across all digital touchpoints.

5. Design & Creative Support

• Perform basic design adaptations for digital and print materials as needed, ensuring brand consistency.
• Utilize design software (e.g., Adobe Creative Suite) to modify existing templates or create simple graphic assets for marketing use.

6. Additional Support:

• Handling ad hoc duties as required to support the event’s commercial and branding objectives.

Requirements

1. Technical Skills

• Good understanding of digital marketing principles, social media platforms, and analytics tools.
• Basic understanding of SEO, Google Analytics, and social media analytics platforms
• Familiarity with website content management systems such as WordPress.
• Basic design skills with proficiency in design software (Adobe Creative Suite, Photoshop).
• Proficiency in Microsoft Word, Excel, and PowerPoint for documentation, and presentations.

2. Personal Attributes

• Dedicated, self-oriented, and results-driven, with a strong commitment to achieving successful event outcomes.
• High attention to detail, time management, and organizational skills.

3. Communication Skills

• Strong communication abilities to effectively coordinate with stakeholders, clients, and team members.

4. Independence

• Ability to work independently, managing tasks and challenges without constant supervision.

5. Flexibility

• Willingness to work outside regular office hours when required to meet event deadlines and handle on-site responsibilities.

Location: Mega at Woodlands

Working hours: 9am – 6pm (Monday – Friday, may be required to work beyond normal hours)

Please attach a copy of your resume for our necessary review.

Only shortlisted candidates will be notified about their application.

• Patient registration and scheduling of appointments
• Ensure high level of operational effectiveness while following SOPs
• Attend to phone and email enquiry
• Handle payments
• File and maintain proper documentation
• Other ad-hoc duties as assigned

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

Event Planning Executive

Location: Nearest MRT: Bugis
Work Schedule: Monday to Friday, 8:30 AM to 5:30 PM (1-hour lunch break)
Contract Duration: 1 year
Salary: Up to $3,600/month
Travel Requirements: Up to 30% travel, including weekends (local and overseas).

Key Responsibilities

Event Planning and Management

• Plan and deliver face-to-face, online, and virtual workshops and events.
• Monitor and manage event logistics, venue capacities, and budgets to meet KPIs and quality standards.
• Communicate expectations and logistics with stakeholders, including workshop leaders, participants, venues, and staff.
• Lead on-site/virtual events, making quick decisions and implementing emergency plans as needed.
• Ensure events are branded according to IB guidelines and comply with sponsor/exhibitor policies.
• Provide coverage for team members as assigned.

Financial Management

• Negotiate contracts with third-party vendors to minimize costs while ensuring quality.
• Adhere to established budgets and financial guidelines.
• Process invoices and maintain financial records for event metrics, including attendance, expenses, and revenue.

Travel and Hotel Management

• Collaborate with the logistics team to arrange travel and accommodation for workshop leaders, representatives, and staff.
• Manage hotel bookings, rates, and master account lists.

Event Quality Assurance

• Compile post-event reports highlighting successes and areas for improvement.
• Maintain a high event quality survey score in alignment with organizational KPIs.
• Report performance issues of volunteers or leaders via the IBEN system.

Special Projects

• Participate in strategic projects or initiatives as assigned.
• Provide support for additional meetings and events, such as IBEN training.

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

We are looking for a passionate and self-driven individual to join our Insurance Operations Team (Regional). In this role, you act as an important liaison between Insurance advisors, insurer providers, and regional colleagues. The main function of this position includes the following:

• Handling the documentation and submission of new insurance business
• Handling enquiries from Insurance Advisors
• Comfortable with liaising with external counterparties pertaining to client’s policy administration
• Handling day-to-day tracking of insurance submission status
• Processing of monthly commission reports
• Quality control and system improvement
• Project testing and User Acceptance Testing
• Assisting Team Manager in ad-hoc duties

Requirements

• Diploma/Degree in Banking & Finance/Business Administration
• A good team player who can work independently and diligently
• Meticulous and enjoys working with documents
• Able to work well in a fast pace environment with little supervision
• Self-motivated and able to multi-task.
• Strong sense of responsibility
• Good communication and team building skills
• Competent with MS Excel and Word
• Preferably has some experience in Insurance operation
• Fresh graduates are welcome to apply

Job Descriptions:

· Oversee incoming, outgoing, and transshipment activities, and create invoices and plant-related documents.

· Maintain and update an internal price list database to ensure accuracy of pricing, products, and terms.

· Manage warehouse stock inventory levels and replenishment.

· Coordinate with internal department, local and overseas vendors, customers, freight forwarders, and carriers to schedule deliveries and pickups.

· Track and follow up with suppliers and customers to ensure timely submission of shipping documents.

· Recommend cost-effective and efficient solutions.

· Oversee day-to-day operational matters and challenges.

Job Requirements:

· Diploma or Bachelor’s Degree in Supply Chain Management / Logistics or any other relevant discipline with a minimum of 3 years of relevant experience

· High Level interpersonal and leadership skills.

· Strong analytical, negotiation power, and interpersonal skills.

· Excellent organizational, inventory management, and problem-solving skills.

· A proactive and positive person with a strong motivation to learn, a self-starter, ability to handle multiple tasks and priorities.

· A good team player yet able to deliver independent assignments as required.

CPO is startup dedicated to providing exceptional customer service and satisfaction.

We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive.

As a Customer Service Executive, you will be the ambassador of our company, responsible for delivering excellent service and support to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving. The ideal candidate will be enthusiastic, empathetic, and dedicated to delivering an outstanding customer experience.

Key Responsibilities:

1. Serve as the primary point of contact for customers, handling inquiries, complaints, and feedback in a professional and timely manner.
2. Provide appropriate solutions to customers' concerns and issues,or escalate complex issues to the relevant department.
3. Process orders, returns, and exchanges accurately and efficiently, ensuring a seamless and positive customer experience.
4. Maintain detailed records of customer interactions and transactions in the CRM system, including updating customer information and order statuses.
5. Collaborate with other departments, such as sales, marketing, and operations, to resolve customer issues and improve overall service delivery.
6. Monitor customer satisfaction metrics and feedback to identify trends and areas for improvement, and proactively implement solutions to enhance the customer experience.
7. Stay up-to-date on product/service offerings, promotions, and company policies to provide accurate and relevant information to customers.
8. Assist in the development and implementation of customer service policies, procedures, and training programs to ensure consistency and quality in service delivery.
9. Represent the company in a positive and professional manner at all times, embodying our values of integrity, respect, and excellence in customer service.

Qualifications:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Strong problem-solving abilities and a proactive approach to addressing customer needs and concerns.
• Ability to multitask and prioritize tasks effectively in a dynamic and challenging environment.
• Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.
• Positive attitude, resilience, and a passion for delivering exceptional customer service.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

• Possess an excellent Planning Skills as he / she will be handling the operation deployment planning
• Can able to delegate the duties to covered departments
• Possess an excellent Communiation Skills
• Has a Good Time Management
• Posses a strong leadership skills
• Active Listening
• Problem Solving
• Versatile Knowledge of Site and Officers

• MNC
• Permanent Position
• Be part of the expanding team

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Sales Executive / Senior Sales Executive.

RESPONSIBILITIES:

• Sales execution
• Retail inventory - Manage & control and ensure products are adequately stocked to avoid understock/overstocked situation
• Product expertise and customer support - In-depth knowledge of perishable items, provide support, address inquiries and resolve issues, etc.
• Provide regular sales report to management, analyse sales and inventory data for growth opportunities
• Gather market intelligence, industry trends and provide feedback to the procurement team etc

REQUIREMENTS:

• Diploma in Business, Supply Chain Management, or a related field.
• Proven experience in sales, ideally perishables goods.
• Experience in managing retail inventory for perishable goods.
• Possess negotiation, communication, and problem-solving skills.

OTHER INFORMATION:

• Location: North
• Working hours: 5 days work week
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

ServiceNow is looking for a Risk Solution Sales Specialist that will be responsible for market success of ServiceNow’s Integrated Risk Management (IRM) products in the Asia market. This product is built on ServiceNow’s market leading platform and creates a single source of truth and engagement that allows processes across the enterprise to execute with uniform information.

You will be responsible for communicating the integrated risk management value proposition to prospects. You will develop a strong partnership with your designated Account Executives and Solution Consultants to provide a comprehensive and compelling message across all industries within the Asia region. You will focus on targeting your risk, compliance and resiliency message to specific customer needs and will focus on being a trusted advisor to our community of customers and partners. Finally, you will represent ServiceNow at local and regional events to drive your message into the broader market.

What you get to do in this role:

• Provide the full GRC/IRM subject matter mentoring and training to peers and other colleagues in the organization.
• Communicate competitive intelligence and activity to your manager and BU to ensure we keep ahead of opportunities, obstacles, and challenges
• Work closely with field sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
• In partnership with assigned Account Executives and Solution Consultants, present our Risk, Compliance and Resiliency solutions directly to prospects, customers and at industry events and seminars
• Support the regional ServiceNow partner channels to drive an effective customer acquisition and experience
• Articulate customer success strategies (and losses) to the field in order to streamline and standardize IRM solution presentations and value proposition
• Become a trusted advisor to our community of customers and partners

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications, and job scope but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation. Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non-teaching staff and volunteers to share and uphold this commitment.

The successful candidate will have a customer service mindset and a proactive attitude. This person will be an experienced team player who can work well with other departments and key stakeholders and will be quick to learn about the organisation. Our Parent Relations Executive will focus on managing an effective, efficient, and welcoming school Reception, ensuring a positive experience for parents and visitors. Their responsibilities will include, but are not limited to:

Main Responsibilities:

1. Serve as the frontline ambassador and warmly welcome students, parents and staff, ensuring a positive and memorable experience.

2. When called upon, support admissions activities and events, including accompanying students for assessments, conducting tours for prospective families to showcase our school's facilities and offerings and making follow-up calls to families that toured the school.

3. Build rapport with parents and assist the Head of Communications & Parent Relations in collecting feedback, always maintaining a positive attitude and consistently striving for improvement and excellence.

4. Organise onboarding activities for new families, including but not limited to guiding them on the parent portal, organising parent and student lanyards, setting up canteen accounts and addressing enquiries.

5. Manage the Lost and Found department.

6. Maintain the reception area to align with brand expectations.

7. Be responsible for the day-to-day operations of Reception and assist in developing and implementing new procedures to enhance the Reception workflow.

8. Ensure adherence to safeguarding policies, particularly related to missing students and visitors’ access to the School.

9. Manage incoming phone calls, emails, and inquiries, redirecting them to the appropriate departments or staff members. Additionally, update enquiry and feedback information in the Customer Relationship Management (CRM) system to enable the Admissions team to follow up promptly.

10. Maintain up-to-date knowledge about the School and its policies to provide accurate information on curriculum, concept, languages, policy, timings, calendar, facilities, fee structure, classes and events.

11. Ensure that voice messages on the school phone system are updated and accurate.

12. Attend various staff meetings and record minutes.

13. Undertake other Parent Relations projects and administrative tasks as required, including typing, photocopying, and preparing school brochures.

14. Act in accordance with relevant legislation and other guidelines, particularly regarding educational provision, health and safety initiatives and safeguarding and ensuring that all students and staff maintain these standards.

Other Duties:

15. Assist with other parts of the school as required.

16. Any other duties as assigned from time to time.

Safeguarding

17. Abide by the school safeguarding policy and keep abreast of any changes.

Qualifications/Skills

• Diploma and above, with at least 3 years of relevant experience
• Excellent communication skills in order to liaise with stakeholders at all levels
• Ability to prioritise work, multitask and work in a fast-paced environment
• Positive team player, championing the team’s and stakeholders’ needs
• Strong customer service management skills in the education industry or school setting preferred.
• Flexibility to work on some Saturdays when required

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements.

Experience the satisfaction of seeing your efforts transform into positive changes in people's lives. In our thriving SME environment, you won't be limited to a single role. You'll have the chance to engage in cross-departmental collaboration, fostering a rich learning experience.

As our team consistently grows, so do opportunities for career advancement. We embrace the startup culture by having a casual working attire and a flat hierachy across deparments. Your journey with us goes beyond a job—it's a chance to make a lasting impact while expanding your skill set. Join DNDTS and become a key player in our success story.

Responsibilities

• Responsible for providing timely and professional services to customers through hotline, email, online chat, WhatsApp and other channels
• Handle customer inquiries and report the problems encountered by customers to relevant departments in a timely manner, and work together to solve customer problems.
• Responsible for all customer operations problems and follow up on solutions
• Manage the customer service support center to ensure the accuracy and relevance of customer service information

Requirements

• Excellent verbal and written communication skills
• Ability to handle and resolve customer issues effectively and efficiently.
• Ability to handle multiple tasks and prioritize effectively.
• Accuracy in recording information and handling customer requests.

Location: Airport Cargo Road

Salary: $3000 - $4500

Duties and responsibilities:

• Processing of workers' payroll
• Managing all payroll-related activities, including updating the time management system, leave administration and statutory reporting.
• Monitor compensation and benefits processes such as salary revisions and bonus payments
• Handle the application, renewal, and cancellation of employment passes.
• Coordinate training and development initiatives, including organizing employee training sessions and updating the training matrix.
• Communicate with dormitory operators and the company’s dormitory in charge to address worker needs, including arrivals and departures.
• Manage government-related tasks, including IR21, tax clearance, government, and training grants.
• Execute additional responsibilities and tasks as assigned.

Requirements:

• Minimum Diploma holder.
• Experience working in Civil Engineering & Construction sector
• Experience in processing the full cycle of payroll and reporting payroll tax.
• Well-versed in Employment Act and Income Tax regulations.
• Familiar with using HR system, MS Excel and Word.
• Good command of English.

We offer:

• 5 day work week.
• Training and development.

Why Join Us?