Total 80,711 Others/Any customer experience manager job vacancies in Singapore

Deliver excellent customer service experiences, assist in inquiries and requests in a timely and professional manner
Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests
Contribute ideas to better serve the customers and improve efficiency and productivity
Involve in service quality initiatives to facilitate service culture development in BELLS
Handle collection of payments and all centre related administrative duties
Requirements:

Minimum GCE N/O level or equivalent
At least 1 year(s) of relevant experience preferably
Willing to work on weekends (Shift work required)
Dynamic individual with service aptitude, passion for service delivery and a proactive approach
Strong written and oral communication skills, analytical, administrative and interpersonal skills
A strong team player with positive work attitude and committed to work duties to maintain and exceed the expected service level where required
Ability to function effectively and multi-task in a fast-pace, dynamic environment
Willing to broaden and develop individual's skill sets and competencies to align with organisation's goals to adapt to transitions and disruptions

Roles & Responsibilities

We are seeking an accomplished Cleaning Operations Manager to oversee and coordinate cleaning operations while maintaining a strong rapport with clients to guarantee the delivery of top-tier services. Your primary duties will involve ensuring that our teams strictly adhere to safety protocols during all cleaning operations, facilitating the budget planning process to ensure the smooth execution of operations, and meticulously evaluating pertinent data to recommend enhancements for the cleaning processes.

Prepare work method statement and Risk Assessment for all scopes.

Manage cleaning operations and liaise with clients to ensure quality service delivery. Ensure teams adhere to safety measures during cleaning operations.

Facilitate budget planning for smooth flow of operations. Evaluate relevant data to propose recommendations for cleaning process improvement.

Cleaning operations manager plans, directs and monitors the cleaning operations of the cleaning company or cleaning department. He/she oversees the management of resources on project sites.

He/she develops cleaning operational plans and manages service contracts and incidents related to cleaning operations.

Must be able to hands-on and work shift. Be prepared to work flexible hours, including rotating shifts (7am to 3pm, 3pm to 11pm, or 11pm to 7am), weekends, and public holidays, as assigned.

If you meet these qualifications and are ready to take on the responsibilities of a Cleaning Operations Manager, we invite you to apply for this exciting opportunity. Join our team and contribute to our commitment to providing exceptional cleaning services while upholding the highest standards of quality and safety.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities:

1. Assist management in developing and strengthening operations processes and workflows.

2. Maintain safety and cleanliness standards set by management.

3. Review day-to-day operations process flow, summarize key results, and provide feedback and improvement plans.

4. Manage customer experience and expectations, attend and resolve customer problems, complaints, and service requests.

5. Network with clients and customers to improve the presence and reputation of the branch and company.

6. Manage service crew duty rosters and performance, and develop training plans to ensure service excellence.

7. Manage inventory and playground equipment.

8. Support the branch manager and work closely with the HR, marketing, and finance departments to fulfil operational needs.

9. Any other tasks as assigned by the supervisor.

Job Requirements:

1. Minimum of 3 years of experience in a similar role, or in hospitality or customer-oriented job in front-line capacity.

2. Experienced in a supervisory role within the childcare, recreational, or entertainment industry is preferred.

3. Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and team members.

4. Able to perform shift schedules and commit during peak periods (i.e. School Holiday, Weekends, Public Holiday) with long hours of standing/walking.

5. Able to work independently and effectively under tight deadlines in a fast-paced environment.

6. A good team player with a high level of enthusiasm, drive, initiative and commitment.

7. Experienced in using Microsoft Office tools, specifically Excel, Word, & PowerPoint.

Qualifications Requirements:

1. At least a diploma in Business Management, Hospitality, or a Tourism Certificate.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

In Customer Service Platform (CSP), we innovate, develop advanced technologies and customer service product solutions that integrate with all TikTok's applications across the global markets. Our vision is to serve TikTok's billions of users with smart and efficient self-service help solutions and empower our support specialists with best-of-the-class customer service platform ecosystem and tools, which deliver the best customer service experience.

Responsibilities:

- Analyze user insights, gather current industrial trends, design and launch strategic infrastructural and scalable platform solutions as building blocks to achieve company's business objectives.

- Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, product roadmap development, detailed requirements, prototyping, product launch and post launch operation support.

- Establish strong partnership between Customer Service Product team and regional business team, advocate platform product solutions and derive smart customisation to meet local business requirements.

- Define product key performance metrics and process metrics, design product dataset and perform regular data analysis to derive the insights that guide the product iterations.

- Manage the entire product line life cycle, from strategic planning to tactical activities.

- Support product positioning and customer demand, and guide product development from conception to launch.

- Evaluate product functionalities and performance and propose enhancements to products based on market feedback.

- Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.

- Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Qualifications

- Bachelor's or higher degree in a related discipline.

- 3+ years product management experience.

- Proven product management working experience in customer service field of E-Commerce business. Good knowledge of E-Commerce buyer, seller and customer service agent's user habits on E-Commerce support products will be a bonus.

- Experience of working in large complex organisations, collaborating with cross functional teams across globe in a highly dynamic environment.

- Good data analytical skills and logical thinking.

- Ability to maintain a keen attention to detail, able to multitask, prioritise the task and deliver the results under pressure.

- Sincere empathy for the customer and a commitment to resolve the challenges they present or experience.

- Excellent written and verbal communication skills in English.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

As a Case Manager, the job requires you to:

1. Create and Individualised Care Plan for each and every resident; and work towards addressing their psychosocial needs through care and counselling, eventual rehabilitation and reintegration into the community.

2. Assess the residents' needs and risk profile in case planning.

3. Operationalise the care plans for residents and work with other professionals and non-professionals involved in the care of residents.

4. Monitor the residents' progress in the Home and to review their plans six monthly.

5. Conduct induction session with new residents within 3 days upon admission.

6. Conduct home visits for a safety assessment of the home leave environment prior to allowing residents to go on home leave with their families.

7. Conduct monthly counselling session with residents and address issues accordingly.

8. Contact and utilise community resources on residents' behalf, and to serve as a link between the resident and these resource systems.

9. Refer resident to community agencies for post-discharge support at least one month before discharge.

10. Educate and assist staff to better understand the social, emotional, and health issues of the residents

Requirement

1 A degree in Social Work, Psychology, or Counselling

A Restaurant Manager leads all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations.

· Deliver superior service and maximize customer satisfaction.

· Respond efficiently and accurately to customer complaints.

· Regularly review product quality and research new vendors.

· Organize and supervise shifts.

· Appraise staff performance and provide feedback to improve productivity.

· Estimate future needs for goods, kitchen utensils and cleaning products.

· Ensure compliance with sanitation and safety regulations.

· Manage restaurant’s good image and suggest ways to improve it.

· Control operational costs and identify measures to cut waste.

· Create detailed reports on weekly, monthly and annual revenues and expenses.

· Promote the brand in the local community through word-of-mouth and restaurant events.

· Recommend ways to reach a broader audience (e.g. discounts and social media ads).

· Train new and current employees on proper customer service practices.

· Implement policies and protocols that will maintain future restaurant operations

Minimum Qualifications

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.

· Proven customer service experience as a manager.

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.

· Strong leadership, motivational and people skills.

· Acute financial management skills.

Job Description

• Plan, design and direct construction activities, to ensure safe and timely delivery and completion of development works.
• Present management reports pertaining to progress of projects, personnel performance and problems encountered and appropriate and effective solutions
• Cover site activities and documents, and timely report to management

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Quantity Survey, Architecture or equivalent.
• At least 15 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Experienced in Structural and Architecture works will be preferred

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of sales
• 
  
• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.

Description

Procurement General Manager is responsible to maintain corporate governance in areas of contracts and procurement, negotiating and managing contracts as well as getting involve in contract and procurement processes including defining needs and options and make recommendations. She/He is to assist in legal issues of the Company.

Responsibilities

• Prepare, monitor and manage budget.
• Drafting, Evaluation, Negotiation and Execution for all types of contracts including but not limited to formal, short form, and annual contracts;
• Address queries with regards to Tenders and to prepare the Tender Look- out List. Review and comment on tender analysis prepared by project stakeholders before it is presented to the Client;
• Prepare tender evaluation reports and recommendations;
• Review, develop and implement procurement and contract administration procedures, systems and policies in consultation with Management and in compliance with Company policies;
• Advise and assist the Management and Projects on procurement/commercial and contractual matters/ legal matters/warehouse matters;
• Communicate, collaborate meetings with vendors and projects where necessary and provide advice on commercial and contractual issues;
• Assist Project Manager in providing the necessary risk management services when required;
• Prepare, review, clarify and address queries on contractual correspondence including consultancy agreements, draft contract documentation (such as letters of intent), tender documentation, etc;
• Check contract documentation and negotiate contract terms to the best interest of the Company with particular attention to managing future risk;
• Identify possible areas of dispute amongst the Consultant(s), Contractor(s) as well as Client(sJ and take the necessary proactive measures.
• Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation;
• Review insurance claims arising on the project and assist to successfully conclude such claims;
• gree final accounts, including the assessing and resolution of commercial claims
• Ensure contract close-out, extension or renewal;
• Establish and maintain the system to pre-qualify Consultants ,Contractors and vendors;
• Establish and maintain the system to evaluate Consultants ,Contractors and vendors;
• Establish and maintain internal guidance documents and training on procurement and contracts.
• Monitor compliance by company employees with established procedures
• Maintain contractual records and documentation such as receipt and control of all contract correspondence, customer contact information sheets, contractual changes, status reports and other documents for all projects
• Manage claims and their associated correspondence and documentation.
• Provide advice and support for overall procurement activity
• Provide the procurement governance
• Implement HSE objectives, policy and company HSE procedures within his authority limit
• Oversee Procurement Department Singapore /Vietnam / Middle East/ Malaysia.
• Travel to Southeast Asia / Middle East as necessary

Reports to management

• Manage, monitor and submit up to date written weekly report.
• Manage, monitor and submit up to date written monthly report.

Detail Task for Overseeing Procurement Departments:

• To provide mentoring to teams
• To provide guidance to teams on commercial/ contract terms/ process flow
• Produce and maintain internal guidance documents and training on procurement and contract management
• To work with teams to increase productivity
• To appraise and develop teams together with Procurement country leads and division leads.

Prepare invoice and key in data and report monthly sales and expenses.

- GST reporting

- Reminder of invoicing payment.

- knowledge in accounting software lile Autocount.

- Staff payroll and prepare payment.

- able to handle CPF, IRAS, MOM website matters.

- Singaporean or PR may apply.

- able to start soon

- oversee account assistant work.

- oversee all companies account work.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description:

• Tactical sourcing for food and non-food categories related items
• Ongoing assessment, strategic sourcing and supplier relationship management
• Drive alignment within all the units, update procurement processes and comply with procurement best practices
• Identify opportunities for long term relationships/partnerships
• Cost Control

Job Requirements:

• Minimum ‘O’ Level and above with at least 4 years of working experience in purchasing in the Hospitality industry
• Good communications & negotiation skills
• Good analysing and coordination skills
• Proficient in Microsoft applications
• Positive attitude and able to work independently and as well as in team
• Altminds/orderEZ system knowledge preferred

☑ Good Career Growth and Personal Development

☑ Professional Coaching and training

☑ Convenient location (Walking distance from CBD MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Customer Care Executive (5 days, premium cars)

Company highlights

• Join one of the world’s leading multinational automobile manufacturers
• Job stability for long-term career growth
• Location: Accessible from Redhill MRT / Working hours: Mon - Fri 9am-6pm

Responsibilities

• Provide top-notch customer service, showing patience and care in resolving inquiries.
• Deliver exclusive service to exceed customer expectations and build the good relationships.
• Respond promptly and professionally to customer inquiries across multiple channels (phone/ mobile apps, email, etc.).
• Maintain accurate customer records and assist with data cleanup.
• Prepare promotional mass-emails and announcements.
• Monitor call center agent performance and extract data for analysis.

Requirements

• GCE 'O' level/Diploma.
• 2 years of customer service experience in luxury goods/ premium retail / Banking / Hosptiality line.
• Passion for and willingness to learn about and premium cars.

If you are interested in this opportunity, submit your application now to find out more about this position.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

· Provide office general administrative support, including but not limited to receiving and distributing mail/parcels, organizing inventories, data entry, scanning and filing, etc.

· Provide customer service to both internal and external customers, including but not limited to the following tasks: attending to guests and walk-in visitors, simple house keeping, attending to customer enquiries, answering phone calls, etc.

· Assist in managing expense claims and simple bookkeeping.

· Able to prepare reports/ letters

· Other ad-hoc duties as assigned.

Requirements:

· Good computer skills, especially in Excel, Words, Power Point.

· Excellent communication skills.

· Have the initiative to improve processes.

· A fine eye for details

· Must be able to work in a fast pace environment.

· At least 1-2 years of relevant experience required.

· Positive working attitude and willing to learn.

· Able to work independently with minimal supervision.

Salary Range:

SGD 2,600 - 3,200

Business Function

Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities

• Formulate, identify and initiate account strategies in expanding existing and developing new portfolios to build industry franchise within assigned industry segment.
• Complete and execute account plans on clients along identified target markets by driving business development and collaborating with internal partners across various geographies.
• Increase product penetration and cross selling of Institutional Banking Group’s (IBG) services including capital markets, transaction banking services and treasury, demonstrating an understanding of the client’s business needs as well as an ability to generate solutions and procure support from product groups.
• Ensure timely submission of RFPs, pitches, meeting deal execution timelines, credit memos and supervision reports.
• Prepare financial models with P&L, B/S & cash-flow projections based on sound business and market assumptions.
• Proactive monitoring and management of accounts, being alert to credit deterioration or improvement, and taking timely action (including elevation to senior bankers and credit).
• Conceptualize and undertake corporate finance analysis, including capital structure analysis, valuation analysis using DCF and comparables (advantageous but not critical).
• Independently handle loan & security documentation negotiations.

Requirements

• Bachelor’s Degree with minimum 5 years of relevant experience in related field.
• Experience in corporate lending to and relationship management of large multi-national corporates across different industries and geographies.
• Strong credit / financial analytical skills and experience in industry research.
• Experience in corporate finance and investment banking would be an advantage.
• Team player possessing excellent interpersonal and communication skills with a drive to meet business targets and collaborate well with internal / external stakeholders.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

PropertyGuru has an exciting Engineering Manager opportunity to join the Platform Center of Excellence(COE) and lead our sales and ops engineering teams across all BUs. This experienced leader will manage an Agile engineering team of 6+ engineers, predominantly focused on delivering initiatives in our Salesforce instances for sales, ops, customer experience, and trade marketing teams. You are responsible for growing our engineering team, leading the development of custom applications, up-leveling our engineering maturity, ensuring the platform architecture can scale to an enterprise model, maintaining security best practices, and ideating and driving Salesforce evangelism across teams. The ideal candidate will have significant previous experience in Salesforce, Force.com, and their ecosystem delivering high-quality engineering solutions with hands-on APEX development, API development, and integrations, demonstrating a clear passion about transforming technology into critical business value. You will synthesize a product vision into key technical decisions and partner with multiple engineering teams that use Salesforce to buy, build, launch, and scale their applications on Salesforce. While the primary domain will be sales and ops technology, this role has the potential to evolve into the broader Enterprise Apps Engineering sphere.

• Lead a team of Salesforce Engineers to deliver fit-for-purpose solutions against the product backlog of requirements and functional capabilities.
• Consistently practice the giving and receiving of both positive and constructive feedback with your team.
• Partner with your directs to support career development plans with consistent mentorship to level up their abilities.
• Accountable and responsible for all Salesforce engineering delivery for your supported Business Units.
• Meeting delivery expectations and goals as negotiated with the Business Analyst/Product Manager using Agile methodologies
• Logging, observability and alerting for your systems of ownership
  Incident response management and meeting of SLA’s
• Architecture governance and best practices
  Improving the developer experience and removing blockers
• Architect technical solutions for the long-term, balancing time-to-market versus the health of the platforms.
• Responsible for hands-on development of technical features, POC’s and spikes, as well as code quality and code reviews of the team
• Lead the product and the platform - from technical design and development to the support and maintenance of it.
• Responsible for production metrics and meeting production SLAs
• Responsible for all engineering practices in your team and raising the maturity level in each discipline:CI/CD ,Product Quality, Technical Debt Management,Agile
• Balance need for functional and non-functional requirements (availability, scalability, security, performance, etc.)
• Work closely with the Infra, Security teams to identify and implement unique security requirements relevant for different BUs and cater to auditing needs during auditing cycle.
• Work with professional service and support teams from vendors to actively look for new product features in Salesforce space.
• Spotlight our brand in the tech community, representing us at meetups, conferences, and tech debates, ensuring we attract and retain the industry's best.

Requirements

• 8+ years hands-on development experience on Salesforce and the ecosystem of technologies including but not limited to Sales Cloud, Service Cloud, Apex patterns like Trigger Action Framework, FFLIB, Integration patterns and techniques, CPQ solutions like Vlocity, CloudSense.
• At least 2 years of people management experience leading a team of 5 or more full-time employees
• Experience leading cross-functional execution of intricate CRM, ERP and integration projects, both on schedule and within budget constraints.
• Experience with integration of large systems and custom products. Knowledge of integration platforms like Workato, MuleSoft, or SAP PI/PO is highly regarded.
• Clear communication and orchestration of technical resources
• Unique background in programming in functional and/or object oriented programming & scripting languages - Java, JavaScript, Ruby, Python
• Natural curiosity to learn and understand different architectures, technologies and functional domains
• Working knowledge of Jira, CI/CD tooling, GitHub and overall dev-ops experience
• Proven ability to build order out of chaos, with minimal guidance
• Salesforce Certifications: Certified Platform App Builder, Platform Developer I and II, and Application Architect
• Salesforce Architecture certifications: Application, Integration, B2B Solution, etc.
• Experience with Salesforce CLI-based CI/CD and developer tooling

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Working hours:

Mon-Thu: 12.30pm-9.30pm (Including 1 hr break)

Fri: 5-9pm

Sat or Sun: 10.30am-7.30pm (Including 1 hr break) - To be decided whether its Sat or Sun during the interview

We are an Anytime Fitness club, located at North side of Singapore.

Job Description & Responsibilities:

1) Engage and communicate professionally with prospects and members who come from all types of diverse backgrounds

2) Manage events such as roadshows and collaborations with external vendors to drive gym sales

3) Run the day to day operations of a gym club

4) Build knowledge of the gym services the gym provides to customers and gain insights into the fitness industry

5) Manage stakeholders such as the working partners of the gym club.

6) Active participation in building and fine-tuning marketing processes, leveraging on sales and marketing tools and platforms such as social media.

7) Basic graphic design and video creation for social media marketing

Competencies

- Possess a "go-get-it" attitude and have the DRIVE to Succeed.

- Sales-oriented ability would be an advantage.

- Excellent oral and written communication skills, service oriented and demonstrated track record of people management.

- Ability to present information and data in a consistent, organized and accurate way.

- Ability to work in a self- directed, organized manner, possess strong leadership skills.

- Excellent telephone skills, interpersonal, organizational and leadership skills, advanced computer skills and ability to work effectively with staff (including training, monitoring and evaluating performances), among others.

-Ability to adapt and work under pressure, quick thinking, capable in problem solving and meeting deadlines.

- Ability to multi-task, take initiative and be proactive.

- Reliable and trustworthy, tact and diplomacy.

Minimum Duration of career trial:

3 months, with an offer to switch to permanent part time, subject to good career trial performance

Desirable qualification: A successful candidate should possess a diploma or degree in Sports Management /Business Management, or a similar field, preferably in the service/ retail/ sports sector. Personal interest in physical exercise and fitness will be an advantage.

Desirable qualifications & experience

- NCSF/ ACE certification, CPR/AED certification

- 1 year sales experience would be an advantage

Responsibilities :

• Understand client’s needs, develop and maintain client relationship and conclude client’s deals efficiently
• Maintain excellent account management, co-ordinating with product partners and colleagues locally and overseas
• Manage client queries and problem resolution in timely manner, liaising with risk management, operations and compliance locally and overseas
• Maximize the portfolio of corporate client’s revenue potential by increasing product penetration and active cross-selling of the bank’s services

Requirements :

• Degree in Banking and Finance or related discipline.
• Minimium 5 years of working experience in customer relationship in corporate banking.
• Strong desire to achieve results.
• Independent with good coordination and interpersonal communication skills.

Responsibilities:

• Develop and manage the annual budgeting process, working closely with department heads to ensure accuracy and alignment with the company's strategic goals.
• Create, maintain, and improve financial models to support long-term financial planning and forecasting.
• Analyze financial results, monitor key performance indicators, and provide insights and recommendations to senior management.
• Prepare and present financial reports to the shareholders and board of directors.
• Oversee cash flow management, ensuring the company has the necessary liquidity to meet its financial obligations and strategic initiatives.
• Manage banking relationships, optimize cash and investment strategies, and negotiate banking terms.
• Monitor and maintain the company's credit facilities, ensuring compliance with covenants and regulations.

Period:

• Permanent

Location:

• Changi

Working Hours:

• Mon to Fri: 8.30am to 6pm

Salary:

• Up to $8000 (depending on experience)

Requirements:

• Bachelor's degree in finance, accounting, or a related field
• Minimum of 6 years of progressive experience in finance, with at least 2 years in a managerial role.
• Well verse in FP&A from Real Estate/ Asset Management background.
• Strong financial analysis and modeling skills. Ability to think strategically and make data driven decisions.
• Proficiency in financial software and ERP systems.
• Excellent communication, presentation, and interpersonal skills.
• Strong leadership and team management abilities. Proactive and self-motivated.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Adaptable and able to work effectively under pressure.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **