Total 37,482 Others/Any customer experience manager job vacancies in Singapore

Position: Restaurant Manager

Salary: S$ 3500.00 – S$ 4300.00

Working Days & Hours: 5 days work week

Working Location: Chintown

The restaurant:

Join us at Yān Huo, a new Chinese cuisine tapas concept in the heart of Chinatown, among the beautiful conservation houses that hold the stories of the past. Our restaurant is not just a place to dine, but a space to gather, reconnect, and celebrate the joy of reunions with friends and family.

At Yān Huo, we bring together the warmth of Chinese cuisine tradition and the excitement of innovation. Our Chinese cuisine tapas-style menu offers both beloved classic dishes and inventive fusion creations that pay homage to our roots while embracing the future.

We're looking for passionate individuals who share our love for food and connection to join our team. If you believe in the magic of a shared meal, where every dish is a moment to bond, we’d love to meet you. Help us create unforgettable reunions, one bite at a time!

Job Duties:

1. Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)

2. Display Leadership to create a motivated working environment for the team.

3. Bring the best dining experience to the guests while coordinating daily Front of the House and Back of the House operations.

4. Project and set monthly KPI

5. Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.

6. Regularly review product quality and research new vendors

7. Organize and supervise shifts

8. Appraise staff performance and provide feedback to improve productivity

9. Ensure compliance with sanitation and safety regulations according to government regulations.

10. Control operational costs and identify measures to cut waste

11. Generate reports on weekly, monthly and annual revenues and expenses

12. Promote the brand in the local community through word-of-mouth and restaurant events

13. Train new and current employees on proper customer service practices

14. Lead in implementing policies and protocols that will maintain future restaurant operations

Job requirements

1. At least 2 years in a supervisor/managerial position in F&B industry

2. Motivated (Leadership), result-oriented(result-driven) and a fast learner

3. Good organizational and planning abilities

4. Excellent interpersonal and communication skills

5. Computer literate and with excellent interpersonal skills

Assistant Manager, Business Development

Why must you join us?

· Festive Leave

· Birthday Leave

Benefits:

• Attractive remuneration package awaits.
• The opportunity to develop and lead a business unit.
• Rewarding commission/ bonus scheme
• Recognition as an industry expert

Responsibilities:

• Develop new business and service existing clientele
• Identifying, developing, and managing client business relationships as well as selling our recruitment services and negotiating the rates of business.
• Manage the end-to-end recruitment process with a team of consultants
• Achieving monthly KPI

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chan Mui Lee (Sandy)

Registration Number: R1108925

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Remuneration:

• Base Salary: $6,000 - $8,000, Sales is on 60:40 pay mixed
• Transport allowance of $850 per month (provided if have own vehicle for travelling)

Responsibilities:

• Cultivate, maintain, and grow relationships with new and existing accounts to increase business opportunities and ensure excellent client relations.
• Prepare customer proposals, respond to tenders and RFQs in collaboration with Service Delivery and Project Managers.
• Develop presales materials, including brochures, presentations, and maintain proposal records while tracking project deliveries.
• Support the sales team with forecasting and pipeline management.
• Understand project execution and delivery processes; gather client requirements, perform analysis, and prepare functional and service specification documents.
• Drive sales to meet revenue targets by identifying new market opportunities and acquiring new customer accounts.
• Deliver tailored sales presentations that address client needs and drive growth.
• Conduct prospecting, cold calling, customer qualification, presentations, proposal preparation, and objection handling to close sales.
• Maintain strong customer relationships post-sales and submit timely sales reports to management.
• Perform any additional duties as required or assigned.

Requirements:

• Bachelor’s Degree in Business Administration, Marketing, or a related discipline.
• Minimum 6 years of experience in the IT industry, including at least 4 years in services-related sales.
• Proven experience in services sales, including participation in tender and bidding processes.
• Strong skills in account management, relationship building, and maintaining client accounts.
• Ability to work collaboratively with team members across functions.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

We are looking for an ambitious and energetic Business Development Executive to help us expand our clientele.

Responsibilities

· Formulate, implement and deliver Avanta’s business plan and business development strategy.

· Identify new business opportunities - new markets, new territories and new partnerships.

· Plan and oversee new marketing initiatives.

· Research organisations and individuals online to identify new leads.

· Recruit new business partners and identifying future opportunities.

· Contact potential clients via email or phone to establish rapport and set up meetings.

· Effectively manage appointments and customer calls, and lookout for new opportunities.

· Design, develop and deliver business plans & Proposals to the clients.

· Attend conferences, meetings, and industry events to build networks.

Requirements

· Diploma or Bachelor’s Degree in Business Studies or Marketing or any relevant discipline

· Minimum 2 to 4 years of experience in business development/sales/marketing role.

· Proactive, self-motivated, result oriented and independent.

· Resourceful and innovative to help identify new business solutions.

· Excellent communication and interpersonal skills.

Job Description & Requirements:

Are you driven by a passion for digital marketing, software/platform technology, and corporate account management with sales benefits? Do you excel in a vibrant, growth-focused environment? Join our team as an Account manager in the digital marketing space, where you’ll play a key role in delivering impactful results for our clients. This full-time position, based in the heart of Singapore's CBD at One Raffles (just a 1-minute walk from Raffles MRT), offers an exciting opportunity to contribute to our dynamic team and digital advertising excellence.

Key Responsibilities:

- Develop and maintain strong relationships with corporate clients and prospective customers, nurturing long-term partnerships.

- Prospect, identify and secure new sales opportunities while fostering existing client relationships for ongoing business growth. (Target Leads Provided)

- Conduct market research to understand client needs, craft effective media plans, and develop customized strategies to meet their business goals.

- Deliver persuasive and clear presentations, negotiate contract terms, and close deals to achieve individual and team sales targets.

- Monitor and analyze campaign performance, providing detailed reports and actionable recommendations to clients. (The whole process is fully supported by the company)

- Collaborate with internal teams and external partners to deliver optimal solutions that drive business performance for clients.

Qualifications:

- Bachelor’s degree in marketing, communications, business, or a related field.

- 1 to 2 years of experience in B2B sales/account management or digital marketing is preferred (fresh graduates are also welcome to apply).

- Proven experience with digital advertising campaigns, including Google Ads, social media ads, and programmatic ads, is a strong advantage.

- Excellent communication and presentation skills with a proactive approach to client engagement.

- Strong numerical skills, attention to detail, and problem-solving abilities.

- Familiarity with CRM software and a good understanding of market trends. (Good to have)

- Self-motivated, collaborative, and eager to grow within the digital marketing field.

- Must be proficient in spoken Chinese.

What We Offer:

- Competitive base salary with a generous and stable bonus structure.

- Opportunities for career progression, continuous learning, and professional development.

- A supportive, team-oriented work culture with regular team-building activities and social events.

Are you ready to elevate your career in digital marketing and account management? Apply now and join us on our path to success!

ASSISTANT MARKETING MANAGER

Reporting to the Head of Product Management and Asia Pacific Regional Marketing, you will be responsible for:

Job Scope

• Manage the regional partner's program, including planning annual sales targets, promotions, marketing plans and partner conferences.

• Work closely with the commercial team to develop and execute the in-country marketing

plan (sell-in/sell-out, branding, stocking promotion, etc)

• Develop consumer communication toolkits and deploy/guide partners for execution.

• Deliver omnichannel customer engagement campaigns by conducting consumer research to develop a qualified brand concept and understand consumer preferences.

• Implement lead generation activity at all stages of the consumer buying journey to deliver a seamless online experience through multivariate testing.

• Responsibile for e-Commerce store set up and sale.

Requirements

• Degree in Marketing and/or Business with 5 years of marketing experience, Preferably from spare parts or automotive related industry

• Proven track record in partner programs, consumer engagement, social media and e-Commerce.

• Demonstrate experience developing multiple distribution channels and agency management.

• Strong commercial outlook with the ability to drive revenue growth through marketing.

• Excellent forward-thinking, strategic and analytical capability or skill set.

• Works extremely well as a team member and excels as an individual contributor.

• Strong negotiation and relationship management skills.

• Traveling is required

Email: [email protected]

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

• Government Sector
• Up to 14 days Annual Leave (Pro-Rated)
• 5 days, Office Hours
• 3 Months
• $4950 Per Month
• Central Area

Responsibilities:

• Oversee court cases by reviewing, analyzing, and identifying issues with filings and documents.
• Ensuring compliance with relevant legislation, standard operating procedures, and policies.
• Prepare reports, notices, and correspondence.
• Upload all case correspondence, emails, and documents into the case management system.
• Update case information regularly.
• Perform additional administrative tasks related to case management and scheduling hearings.

Requirements:

• Degree holders
• Relevant experience is advantageous

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Law XinXuan Stesha - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

Job title: Operational Risk and Compliance Manager

My Client is a top tier Chinese Bank, looking for a Operational Risk and Compliance Manager.

Key Responsibilities:

Operational Risk Management

§ Develop and maintain the Operational Risk Framework and related policies, encompassing:

o Third-Party Arrangement

o Business Continuity Management

o Operational Risk Management

§ Ensure compliance with all regulatory and Head Office requirements

§ Plan, execute, and document BCM tests, including reporting and follow-up on findings

§ Conduct periodic reviews of third-party arrangements to identify and mitigate risks

§ Maintain and update the call tree and risks indicators, regularly review of matric to enhance monitoring

Compliance:

§ Conduct regular compliance review and gap analyses, proactively addressing non-compliance

§ Monitor regulatory changes, providing timely updates and guidance

§ Manage AML/CFT framework, including assessments and reporting

§ Support regulatory inspections and audits, ensuring prompt resolution of findings

Requirements:

§ Bachelor’s degree in Finance, Risk Management, Business Administration, Law or related field

§ Minimum 5 years’ experience in Operational Risk Management and Compliance roles

§ Strong familiarity with relevant risk frameworks and compliance processes

§ Excellent analytical, problem-solving, and communication skills

§ Ability to manage multiple priorities and collaborate effectively within cross functional teams

Salary: $4k-$8k

Working location: 9 Raffles Place #39-01, Republic Plaza

The incumbent will be reponsible to support the Global Business Development Group Manager (SVP and General Manager) to provide commercial and technical support, covering all areas, in order to shape up customer needs.

He/she will collaborate and coordinate with relevant Domain in Japan to achieve MHI’s business objectives and surpassing clients’ expectation.

Job responsibility

Business Development Support

• Provide commercial and technical support in order to shape up customer needs.

• Collaboration with Energy and Environment Domain in Japan

• Understand customer needs from technical point of view, provide concrete proposal;

• Conduct investigation and analysis for the technical development against competing companies;

• Conduct investigation and discussion for the promising partner companies in AP region;

• Preparation of presentation materials targeted for the specific projects.

• Undertake and support special assignments on power plant and distributed power generation project.

Requirement

• Degree in Business or equivalent

• Minimum 5 years working experience in a Plant and/or Engineering Industry

• Excellent Japanese Language skills (JLPT N1 or equivalent level) in both business writings & speaking to coordinate & communicate precise information with Japanese stakeholders in the APAC region / counterparts in Japan HQ.

• Good business acumen with proven business development track records

• Knowledge of project management and EPC (Engineering, Procurement and Construction) works

• Technical presentation skill with value engineering methodology

Job Highlights

· Good Career Advancement

· Positive Working Environment

Job Responsibilities

· Fully responsible for the day-to-day operations of the assigned condominium

· Lead and supervise the site staff and term contractors

· Carry out maintenance functions to the highest standard expected for the client and the subsidiary proprietors

· Ensure all contract works/ routine servicing are carried out accordingly as specific in their contracts agreement

· Review all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation/ tender

· Ensures timely and prompt responses to all feedbacks and complaints following management rules and regulations

· Ensure compliance with BMSMA, relevant laws, government rules and regulations and company’s policies

· Recommend a sound budget for each year to determine the amounts to be collected for the Maintenance Fund and Sinking Fund

· Coordinate Council Meetings and General Meetings including preparation of documents/reports and minutes taking

· Perform other duties as assigned by the Management

Job Requirements

· Minimum O Level, Diploma or Degree in Estate Management or related discipline

· 4 years’ of Condominium Manager experience preferably with at least 2 years of experience in managing a condo more than 500 units

· Good communications and interpersonal skills

· Able to hand complaints & grievances in a professional way

· Conversant in BMSM Act

· Proficient in MS Office and IT Savvy

· Meticulous and able to multi task

Position Summary / Project Description

This role is responsible for developing the overall strategy and implementation of the National Health IT Master Plan (HITMAP) in Singapore. We are looking for experienced Programme Manager to plan and deliver Healthcare Analytics programmes. The Programme Manager will be responsible for all components of programme including strategizing, planning and implementation.

Role and Responsibilities

He/she will also work with the delivery teams comprising project managers, change management specialists, business analysts and clinical subject matter experts to deliver the programme initiatives and projects.

· 1. Understand business needs and develop IT strategies and work-plan for a specific/group of business programmes in healthcare analytics domain.

· 2. Engage, influence, communicate and seek approval from programme sponsor(s) and stakeholders to support the programme strategies and plans.

· 3. Manage the programme scope, budget and schedule to deliver the desired programme outcomes.

· 4. Lead and drive the consultants and vendors in delivering the programme/project.

· 5. Oversee the implementation and delivery of the IT programme/projects in healthcare analytics domain.

· 6. Report timely on programme/project’s achievements, issues and progress.

· 7. Obtain endorsement of strategy and work-plan from programme sponsor with support from all stakeholders.

· 8. Lead and drive the programme and project teams (including consultants) towards successfully delivery of programme/projects.

9. On-time delivery of programme/projects.

· 10. Responsible to track and monitor programme and projects are delivered within approved budget.

11. Responsible to defined, monitored and achieved KPIs of programme and projects.

Requirements / Qualifications

· Minimum 10 years of working experience as a Programme Manager or Project Manager, preferably in healthcare IT industry or public services.

· Minimum 3 years of relevant experience in delivering end-to-end industry analytics solutions, from conceptualization to deployment, within the industry with either a consultancy or a technology company.

· Minimum Bachelor’s Degree in Informatics/Computer Studies/IT/Engineering or any other relevant fields.

· Demonstrated leadership capabilities in IT industry

· Proven problem analysis and problem solving skills.

· Good listening skills and an ability to ask questions and probe to uncover issues.

· Good interpersonal, communication and presentation skills

· Have a good understanding of business processes and needs in order to create value in a business context with business intelligence and insights.

· Good knowledge of various business/ enterprise/ clinical/ patient systems/applications and outputs within specific industry domains will be advantageous.

Job Responsibilities:

• Build and maintain relationships with small and medium-sized enterprise (SME) clients, understanding their financing needs and business objectives
• Act as the main point of contact for SME clients, addressing inquiries, concerns, and requests promptly and effectively
• Develop a deep understanding of clients' businesses, industries, and market dynamics to provide tailored financial solutions
• Source and identify new lending opportunities within the SME segment, including prospecting and lead generation activities
• Conduct comprehensive credit assessments and risk analyses for loan applicants, evaluating their creditworthiness, financial stability, and repayment capacity
• Structure and negotiate loan terms and conditions in accordance with lending policies, regulatory requirements, and risk management guidelines
• Manage a portfolio of SME loan accounts, monitoring loan performance, repayment behaviour, and compliance with loan agreements
• Proactively identify and address potential credit risks or delinquencies, implementing appropriate remedial actions as necessary
• Work closely with internal stakeholders, such as credit analysts and legal teams, to ensure timely and accurate loan documentation and processing
• Provide financial advisory services to SME clients, offering insights and recommendations on business growth strategies, cash flow management, and capital allocation
• Assist clients in preparing loan applications and supporting documentation, guiding them through the loan approval and disbursement process

Job Requirements:

• Bachelor’s Degree in banking
• Minimum 4 years' experience in commercial banking, SME lending, or relationship management, with a focus on business development and credit analysis
• Demonstrated track record of successfully originating and managing SME loan portfolios, achieving lending targets, and mitigating credit risks
• Strong financial analysis skills, including the ability to evaluate business financial statements, assess credit risk factors, and perform cash flow modelling
• Familiarity with credit underwriting standards, loan structuring techniques, and risk mitigation strategies in the SME lending context
• Excellent communication and interpersonal skills, with the ability to build rapport with clients, understand their needs, and negotiate effectively
• Ability to convey complex financial concepts clearly and concisely, both verbally and in writing
• Strong networking skills and the ability to cultivate relationships with key stakeholders in the SME community, including business owners, industry associations, and referral partners

Other Information:

• Salary: $4,000 to $5,000 monthly
• Working schedule: 5 days work week

Vault Personnel Pte Ltd

EA Licence No: 20C0275

Jacinta Chua

Registration Number: R24124477

Work location : Mandai

Job Descriptions

-Handling customers delivery and taking orders from company.

-In charge of delivery of goods islandwide

-Assign and plan schedule for worker

-Assist to pick and pack mattress foam, up to 20kg

-Help to load and unload mattress to the truck.

-Assist delivery of the materials to customers

-Ad hoc duties assigned

Jobs Requirements

-Min Secondary school leaver

-Able to read and write

-Good in interpersonal skills

-Must be able to commit to work weekend

-Shift work required

-Able to carry at least 20-30kg

ADDITIONAL JOB INFORMATION

• Any 4 Weekdays (10am to 7pm)
• Every Saturday (1pm to 5pm)
• Every 1 Weekday, Sunday and Public Holiday off
• Total Working hours: 36 hours per week only
• Company uniform provided with Full Dress on Monday -Thursday
• Company Shirt is provided on Friday and Sat half day with own pants.
• Gross Salary $3000 Max including of $200 Attendance allowance + $100 Meal allowance + $100 transport allowance with good variable bonus paid twice a year + bonus + attractive benefits.
• All allowance is entitled for 3 months' probation period.
• Basic Salary will be adjusted according to individual attitude and performance after 3 months' probation.
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station

RESPONSIBILITIES

• Delivering high standards of quality goods and services to members
• The customer service executive will need to face and interact with members and distributors over at the reception counter and hand the goods or product to them in a friendly manner.
• Raise invoices and purchase orders.
• Handle counter transactions in merchandising and purchasing of products.
• Provide efficient and customer-focused service.
• Attend to customer request over the reception counter.
• Greet customers, answer their questions and provide product information.
• Handle and process their orders transaction.
• Help and offer assistance to their product interest and enquiry.
• Other ad hoc customer service function as assigned and required.

REQUIREMENTS

• Min O Level and above
• Min 1-2 years of customer service facing and interaction, retail experience with lifestyle retail service and fast-moving consumer goods industry.
• Bubbly, friendly helpful and approachable personality
• Willing to comply by wearing company uniform and the working hours for the customer service role.

Kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Manager, Sales and Marketing

The Songwriter Music College Pte. Ltd.

The Songwriter Music College and FM Pop Music school, the education arms of Funkie Monkies Music, are leading music institutions specialising in Songwriting, offering higher education and enrichment courses to equip both professionals and hobbyists with the skills and industry connection to break into the international music industry, through the Funkie Monkies music ecosystem. The other arms of Funkie Monkies Music include music publishing, music production, artist management and music distribution.

The role of the Sales & Marketing Manager is to develop and execute recruitment strategies, and convert potential students from the lead pool generated by marketing activities.

Job Description

· Develop and execute recruitment strategies with the General Manager

· Strategize and coordinate lead generation marketing activities with the external marketing team

· Nurture prospective students with a consultative approach in a timely manner

· Planning, coordination and execution of recruitment related events such as Course Previews, Open Houses and Workshops that may be held outside of normal working hours as required

· Provide administrative support to marketing and recruitment activities

· Any other duties as required

Job Requirements

· Minimum Diploma in any field

· Sales management experience is desirable

· Experience in recruitment in the education sector is advantageous

· Fluent in English and Mandarin (to communicate with potential leads interested in Mandarin-delivered courses)

· Good communication and interpersonal skills

· Good team player and adaptable to a dynamic start-up style environment

· Well-organised and responsible with an aptitude in problem-solving

· Must possess initiative and be able to work independently with a positive attitude

· Proficient in basic Canva, Google Workspace, Adobe and MS Office applications

About the company

My client is a leading global ICT company with a strong presence across Asia and other international markets.

They are known for providing a comprehensive range of services including advanced telecommunications, digital services, cloud solutions, and cybersecurity, catering to both businesses and consumers.

As part of driving these new business divisions, they are seeking an ideal candidate with a strong background in the E-commerce industry, with expertise in driving the growth and optimization of digital platforms, managing cross-functional teams, and building successful partnerships to enhance business performance.

About the role

Reporting to the Director of Business Growth , your key responsibilities would includes

• Identify, onboard, and maintain strong relationships with strategic e-commerce partners, ensuring alignment with company goals and delivering mutual value.
• Negotiate contracts and agreements with partners, ensuring that both performance and financial terms are met.
• Manage day-to-day relationships with key partners, ensuring high levels of collaboration and service delivery.
• Lead and manage end-to-end e-commerce projects, from conceptualization to execution, ensuring they are completed on time, within scope, and on budget.
• Work closely with cross-functional teams (marketing, IT, product, operations) to ensure project alignment with company objectives and strategic goals.
• Monitor and report on the progress of projects, proactively identifying and resolving any issues or delays.
• Analyze key metrics, customer data, and trends to continually refine e-commerce strategies for improved performance.
• Identify new opportunities for growth, both within existing partnerships and through the acquisition of new partners and channels.
• Provide regular financial reporting and analysis to senior leadership, offering insights into performance, opportunities for cost optimization, and revenue growth.

Skills and experience required

• 5+ years of experience in E-commerce, project management, and partner management, preferably with exposure to financial oversight and P&L responsibility.
• Proven experience in managing complex projects in the e-commerce or digital space, including vendor management and partnership development.
• Strong experience in negotiating and structuring high-impact partnerships with external stakeholders.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Job Posting: Assistant Tuition Centre Manager

Location: Tampines

Start Date: January 2025

About Us:

TutorJohn is expanding with a brand new center in Tampines, and we are looking for a dedicated and experienced Tuition Centre Manager to lead the team. We offer a collaborative environment focused on providing quality education to our students, with a supportive team that values growth and innovation.

Position Summary:

We are seeking a motivated and organized Tuition Centre Manager with a minimum of 2 years of experience in the education industry. The ideal candidate will be responsible for overseeing the daily operations of the new center, managing the team, and ensuring a high standard of service and learning outcomes for our students.

Key Responsibilities:

• Manage daily operations of the tuition center, ensuring smooth workflow and quality education standards.

• Lead and motivate a team of educators and administrative staff.

• Handle scheduling, enrolments, and student assessments effectively.

• Develop and maintain strong relationships with students and parents.

• Track and report center performance, aiming to meet set targets.

• Implement new programs or initiatives as per the center’s objectives.

Requirements:

• Minimum 2 years of experience in the education industry.

• Strong leadership, communication, and organizational skills.

• Ability to work effectively in a fast-paced environment.

• Excellent interpersonal skills to engage students, parents, and staff.

• Proficiency in administrative and operational tasks.

Compensation:

• Basic salary with attractive bonus and incentive structure based on performance.

How to Apply:

Submit your application through this platform.

Join us to make a positive impact in the lives of students and grow with TutorJohn!

Job Description

• Responsible for managing a team of M&E coordinators and BIM Modellers in the design and coordination works;
• Attend technical and site meetings with consultants;
• Study M&E drawings and coordinate M&E works with the consultants and sub-contractors to resolve any technical / site issues;
• Interfacing or M&E planning, coordination with consultants and document control such as monitoring of sample submission, approval status of drawing
• Coordinating, organizing and preparing construction and Interfacing/M&E documents and drawing
• Ensure M&E works are carried out according to specifications / drawings;
• Inform Project Director / Project Manager on any technical / site problems
• Supervise the progress of works on site;
• Coordination of sub-contractor's work and ensuring the work is on schedule.
• Other ad-hoc duties as assigned.

Job Requirements:

• Degree in M&E recognized by PEB or with a BCA M&E coordination certificate
• Minimum 10 years’ relevant experience as M&E Manager in large scale projects.
• Highly motivated and independent with excellent team spirit and communication skills
• Possess excellent interpersonal skills/people management skills, good communication skills and negotiation skills and possess strong leadership qualities
• Efficient, Good Analytical Skills and Able to work independently.
• Proven track records of successful project completion on time and on budget or exceeding expectations will be well regards.
• Able to start work immediately or within short notice

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Entry level is welcome
• Up to 14 Annual leave for first year
• Free lunch every Friday | Free fruit every Monday
• 5 days work (Monday to Friday) – 8am to 5pm.
• Saturday & Sunday rotational depending on roster (8am to 5pm)

Job Description:

This is a full time role for a Customer Service located in Tuas. Our client is a reputable waste management and recycling company in Singapore, dedicated to providing sustainable solutions for waste disposal. You will involves supporting daily operational tasks while ensuring customer orders are managed and followed up efficiently. It requires the ability to perform well under pressure in a fast-paced environment and maintain effective communication and coordination with team members. Additionally, the candidate will handle other responsibilities as assigned by the supervisor.

Qualifications:

• Customer service oriented with pleasant and polite
• Positive attitude, organized and problem-solving skills

Job scope:

• Perform collections activities and entry of follow-up and payment details from customers
• Contact customers on irregular payments to reconcile what they paid against what has been charged.
• Handle customers queries on payment related matters.
• Perform administrative tasks related to credit and collection

.
Job requirement:

• Excellent verbal and written communication skills in English and Korean as will be required to liaise with Korean speaking client.
• Meticulous in details and ability to multitask; meet tight deadlines with high level of accuracy.
• Well organized and good in follow up.
• Experience in payment collection and/or call centre working experience have added an advantage

Interested candidates may send esumes to [email protected] or apply through the application system. Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned.

Responsibilities:

• Display a good disposition with warm and professional greeting to all those entering the property.
• Answers telephone line in professional manner with good phone etiquette.
• Maintains accurate records of service requests, logs of service requests and tracks the status.
• Responds promptly with accurate and comprehensive information according to the specific request.
• Provides administrative assistance to the Property Manager and members of the property management team.
• Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
• Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.

Requirements:

• Minimum O levels or other relevant professional certification.
• Experience in customer service or frontline work is a strong advantage.
• Good interpersonal and communication skills.
• Positive, friendly disposition and customer service orientated.
• Attentive to details, well organized and team player.
• Open to work rotating shifts.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Our client is an established MNC specialising in spare parts distribution for industrial clients, they are looking for a dynmic Customer Support Representative to join their team.

Main Job Description

• Process and maintain customer purchase orders, external customer purchase order systems and electronic data interchange (EDI)
• Compiles and generates various customer/sales report
• Contract review of customer purchase orders
• Capable of working unassisted with OEM and aftermarket customer requirements
• Maintain off-line sales systems as required (i.e., Product Master, FACT)
• Responds to customer pricing requests per established price list
• Interacts with other departments as required (order status, delivery updates, warranty & quality)
• File and maintain documentation
• Interfaces with customers on a day-to-day basis
• Over-time may be required with little or no notice to accommodate customer needs
• Prepares and submits customer quotations per established price list
• Responds to internal and external customer question

Other Functions

• May respond to other administrative requests from Account Managers
• May input forecast information and/or participates in planning meetings
• Picks up and distributes department mail
• Cross train with other Customer Support Representatives
• May provide limited coverage (short term) for account management function
• Small international locations may be involved in other administrative tasks from other functional areas (i.e., payment processing, after hour calls)
• May provide product or technical application information
• May assist in preparing customer account review packages
• Limited face-to-face customer contact, which may involve minimal travel
• Smaller international locations may require low-level product application work
• Actively participates with account receivables management (collection process, validate PO to sales order, collections, etc.)

Job Requirements:

• Expert knowledge of computer systems and software applications
• High level of professional communication and interpersonal skills
• Must work effectively in a team environment
• Able to multi-task, detail-oriented and able to prioritize work load efficiently
• Sound judgment and decision-making skills regarding routine, day-to-day functions
• Thorough understanding of the organization and internal resources
• May be required to have multi-lingual language capabilities dependent on customer base or location (verbal and written)
• Solid understanding of the sales process
• Able to understand and apply, to some extent, international commercial transaction specifics

As a Customer Service Officer, you will provide:

• Personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Handle email enquiries and live chats.
• Understand customers' needs and provide appropriate/ customized solutions.
• Identify cross-sell opportunities (ie. banking platforms) during customer interaction.
• Gather customers' feedback and provide timely feedback to the Team Lead on issues for improvement.

We are looking for passionate, customer-focused individuals:

• Preferably with prior customer service experience in a call centre environment.
• Demonstrates good communication skills and able to work in a pressurized and highly driven environment.
• Minimally a Diploma holder. Fresh graduates are welcomed.
• Comfortable to work rotating shift hours including weekends and public holidays.

Job Description:

• To consistently meet the Customer Centre targets set (KPI’s) without compromising quality of service delivery.
• To ensure accuracy and compliant for all customer’s requests
• To successfully cross-buy the Bank’s products and services
• To successfully migrate customers to Bank’s digital platform by understanding customers’ wants and needs.
• To adhere to professional standards of behavior and conduct in dealing with customers and fellow CSOs.
• Flexibility in work deployment when business needs arise.
• Support and protect the DBS brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms.
• Support Operations in managing and resolving requests related to customers’ follow up and transactional request fulfillment. (Fulfillment Team) ensure message consistency across the different online platforms.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Our client a freight forwarding company established in China with 11 strong years of market presence. They specialize in e-commerce and traditional freight, handling about 15,000 tons of airfreight per month.

The ideal candidate will possess a strong background in freight forwarding and a passion for delivering exceptional customer service. This role involves managing customer inquiries, coordinating airfreight shipments, and ensuring timely and accurate communication with clients and internal teams.

Responsibilities:

• Procure the most effective option based on rates, transit time, customers’ requirements,etc.
• Generate competitive quotations.
• Be part of the Control Tower for the region
• Act as the primary point of contact for customers regarding airfreight inquiries andshipments.
• Address customer questions and issues promptly, ensuring high levels of satisfaction.
• Manage the logistics of airfreight shipments, including booking, tracking, anddocumentation.
• Collaborate with carriers, customs brokers, and other stakeholders to ensure timelydeliveries.
• Identify and resolve any issues that arise during the shipping process, proactivelycommunicating with customers about any delays or changes.
• Utilize critical thinking to find effective solutions for customer needs
• Prepare and review shipping documentation to ensure compliance with internationalregulations and company policies.
• Maintain accurate records of all transactions and communications related to airfreightshipments.
• Work closely with the operations and sales teams to provide a seamless customerexperience.
• Assist in the development of operational improvements to enhance service delivery.
• Monitor customer feedback and service metrics, contributing to the continuousimprovement of processes and procedures.

Requirements:

• Bachelor’s degree in Logistics, Business Administration, or a related field preferred.
• Minimum of 3 years of experience in airfreight customer service or freight forwarding.
• Strong understanding of airfreight operations, regulations, and industry practices.
• Excellent communication skills, both verbal and written, with a strong customer serviceorientation.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficiency in freight forwarding software (specifically Cargowise) and Microsoft Office Suite.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP

EA Licence No: 14C7362

Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853