Total 67,721 Manager customer experience manager job vacancies in Singapore

Summary:

• Basic up $8000
• Location : East
• AWS + VB
• Good career progressions

Job Responsibilities:

• Create comprehensive project plans, schedules, and resource strategies to meet project goals and deadlines.
• Develop design concepts, select appropriate equipment, and allocate manpower efficiently.
• Conduct site inspections to identify challenges and mitigate potential risks.
• Oversee the installation, commissioning, and daily operations of pipe jacking equipment.
• Track project progress to ensure timelines and budgets are met.
• Collaborate with clients, contractors, and stakeholders to facilitate smooth project execution.
• Ensure all activities comply with local regulations and safety standards.
• Address technical issues with innovative problem-solving approaches.
• Compile and maintain detailed project documentation and reports.

Requirement:

• Bachelor’s degree in Civil Engineering or a related field.
• At least 5 years of experience in site supervision and project management.
• Flexibility to work across Singapore, Indonesia, and Hong Kong based on project needs.
• Proven success in delivering projects within Singapore.
• Strong expertise in pipe jacking techniques, equipment, and materials.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

• Well Established Company
• Basic $6000 to $7500 + AWS + VB
• Working location: Hougang
• Working hours: Monday to Friday (8:30am to 5:30pm)
• BIPO Human Resource Management System

Job Responsibilities:

The Human Resources Manager is responsible for the whole spectrum of human resources tasks, including recruitment, on-boarding, coaching, performance management, compensation & benefit, employee engagement and compliance initiatives. Be leading a HR/Admin team, you shall act as a business partner to provide quality HR/Admin support to optimise people, structure, policies and processes in line with business’ objectives.

• Manage monthly payroll process as well as salary reviews and bonus payments, ensuring alignment with staff work performance. Ensure compliance and timely submission of monthly CPF and Tax filings for all employees.
• Liaise and correspond with various government and statutory boards for all HR-related issues, including surveys, e-submissions, and employee statistics for government reporting.
• Oversee the full cycle of recruitment activities, lead efforts to hire and onboard new employees for vacant positions, and conduct new employee orientation.
• Lead and facilitate performance management systems for performance appraisals, annual increments, dispute handling, and talent retention
• Manage the employment exit processes and conduct exit interviews to identify the reasons behind employee separations.
• Develop employee relations practices that foster engagement, enhance morale, and provide management direction and counselling regarding policies, and procedures.
• Continuously review HR policies, procedures, and the company handbook to align with the labour legislation and future business needs, while maintaining a competitive pay and benefits structure to enhance productivity and process efficiency.
• Investigate workplace accidents and prepare reports for the insurance carriers.
• Manage the HR/Admin team to provide general support, including supplies, office equipment, and facilities maintenance
• Co-manage the maintenance of office premises maintenance including lease agreement and usage.
• Renew company insurance policies, including business risk coverage, office buildings, and employee wellness programs.
• Perform any other duties assigned by management

Requirements:

• Familiar with and possesses strong knowledge of Employment Act, Singapore Labour Laws and Legislations.
• Experience in handling BIPO Human Resource Management System is preferred
• A team player with good written and verbal communication skills

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Remuneration package: $7,000 to $10,000 Basic + Excellent Variable Bonus

• HDB Upgrading project

• Reputable Construction Company

• Possess HDB MSCP, ELUP or HIP experience

Responsibilities

• Responsible for technical & engineering matters.
• Project planning, monitoring and scheduling of site activities.
• Monthly progress claim and monthly progress reporting.
• Ensure environmental, safety and health aspect on site.
• Responsible to liaise and coordinate with clients and sub-contractors.

Requirement

• Possess HDB upgrading MSCP, ELUP or HIP Project experience
• Proficient in Chinese to coordinator with Chinese speaking counterparts

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

• Execute the project to specifications, budget and time scale.
• Establish and/or approve project objectives in conjunction with the Director.
• Co-ordinate with other departments on issues relating to the project.
• Liaise and co-ordinate with the Client / Engineer and their representatives on issues affecting the project.
• Identify training needs of project staff and arrange to provide appropriate training including training at site.
• Review material quotations and subcontract quotations.
• Approve material requisitions for the project within his limits of authority.
• Review all variations and claim submissions.
• Ensure all quality system documentation required including Project Management Plan, Project Quality Plan and associated method statements, Work Procedures and Inspection & Test Plans are prepared.
• Approve the Project Management Plan, Project Quality Manual and other project specific documented procedures.
• Chair the Project Quality System Review meetings as required.
• Appoint staff to be responsible for control of documents and records, control of inspection, measuring and test equipment and control of temporary works design and construction.
• Ensure that are activities are carried out to the highest HSE & Quality standards.
• Negotiate price, special conditions and addenda with all sub-contractors including nominated sub-contractors and vet sub-contract documents.
• Agree Final Accounts with sub-contractors and the Client in conjunction with the Director.
• Ensure those bonds, warranties and guarantees required are obtained and submitted and/or retained in accordance with the Contract requirements.
• Review and agree sub-contractors’ interim payment certificates against works completed

Job Responsibilities

• You are required to develop sales strategies to marketing the products such as oils and fats, dairy products produced by the company.
• You will be responsible to maintain good customer relationships with existing customers and identify potential customer and develop new customer base.
• You will work closely with the operations team to ensure smooth delivery of cargo.

Job Requirements

• Possess qualification of Degree in MBA / Marketing / Business Administration
• Ability to converse in French is required for this role as part of the responsibility to communicate with French speaking clients
• At least 2 – 3 years relevant export sales experience
• Willing to travel

The Store Manager is responsible for overseeing store and stewardingoperations, with a primary focus on ensuring the packing department is efficiently managed and maintaining operational standards. This role requires a hands-on leader to manage staff effectively, streamline packing workflows and maintain quality and productivity in operations.

Responsibilities

Operational Management

• Ensure smooth daily operations and compliance with company policies
• Oversee the packing department to ensure orders are accurately and promptly prepared
• Maintain a clean, organized, and well-presented store environment
• Collaborate with other departments and streamline workflow

Packing Department Management

• Supervise and support the packing team to maintain order accuracy, speed, and quality
• Monitor inventory levels of packing materials and coordinate for timely replenishment
• Implement effective workflows to optimize packing processes and reduce errors

Team Management

• Recruit, train, and develop store team members, fostering a motivated and high-performing team
• Schedule staff to meet business needs while adhering to labor budget
• Conduct performance reviews, set objectives, and provide constructive feedback

Requirements

• Minimum 3 years of working experience preferably in a managerial role in a Food & Beverage industry
• Ability to inspire, lead, and develop a team
• Skilled in managing workflows, particularly within store and packing operations
• Effective in handling operational challenges with a solution-oriented approach
• Excellent written and verbal communication skills
• Flexibility to work weekends, holidays, and varied shifts as needed

Whatsapp 91834574 for more information

Responsibilities

• Oversees the BIM process in a design or construction organization.
• Implementing and maintaining BIM standards, processes, and workflows.
• Coordinating and collaborating with architects, engineers, contractors, and other project stakeholders to ensure accurate and timely delivery of BIM data
• Training and educating project team members on BIM technology and workflows.
• Troubleshooting and resolving BIM-related issues and conflicts.
• Developing and maintaining BIM documentation and reports.
• Ensuring compliance with BIM project requirements, standards, and regulations.
• Ensuring that BIM execution plans are produced and maintained for each project.

Requirement

• Relevant Diploma/Degree in Engineering field
• Posses relevant certification recognized by BCA
• Minimum 5 years of work experience in similar capacity
• Expert knowledge of BIM technology, software, and workflows
• Strong project management and leadership skills
• Excellent communication and interpersonal skills
• Proficiency in BIM software programs such as Revit, AutoCAD
• Experience in LTA / MRT projects is advantageous

A Retail Assistant Manager, or Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members. He or she should be in a position to perform different daily job duties depending on the types of products being sold, the number of staff in a store and the size of the retail store.

Responsibilities:

• Achieve personal and department’s sales target on a monthly, quarterly and yearly basis
• Train staff on how to drive sales through consistent development of product knowledge and ensure high level of customer service standards
• Monitor sales performance/customer service standards and take corrective actions as needed
• Resolve customers’ issues and escalate to management if necessary
• Be well verse on various products to guide sale executives
• Ensure compliance to policies and procedures and report concerns to senior management
• Comply with inventory control procedures and maintain stock-count
• Ensure that the retail shop is clean, organised and visually appealing
• Collaborating with other departments to optimise the customer experience and improve store operations

Requirements:

• Basic understanding of sales principles and customer service practices
• Able to speak and understand simple English
• Strong communication and interpersonal skills
• Friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Relevant experience of selling consumer electrical products, bedding, furniture and/or Air-con will be an added advantage
• Able to work retail hours, weekends and public holidays
• Able to attend company-sponsored PWM/OPW training.

Job Responsibilities

• You are required to develop sales strategies to marketing the products such as oils and fats, dairy products produced by the company.
• You will be responsible to maintain good customer relationships with existing customers and identify potential customer and develop new customer base.
• You will work closely with the operations team to ensure smooth delivery of cargo.

Job Requirements

• Possess qualification of Degree in MBA / Marketing / Business Administration
• Experience in trading/distribution of specialty fats, bakery and/or dairy products
• At least 2 – 3 years relevant export sales experience
• Willing to travel

The Store Manager is responsible for overseeing store and stewarding operations, with a primary focus on ensuring the packing department is efficiently managed and maintaining operational standards. This role requires a hands-on leader to manage staff effectively, streamline packing workflows and maintain quality and productivity in operations.

Responsibilities

Operational Management

• Ensure smooth daily operations and compliance with company policies
• Oversee the packing department to ensure orders are accurately and promptly prepared
• Maintain a clean, organized, and well-presented store environment
• Collaborate with other departments and streamline workflow

Packing Department Management

• Supervise and support the packing team to maintain order accuracy, speed, and quality
• Monitor inventory levels of packing materials and coordinate for timely replenishment
• Implement effective workflows to optimize packing processes and reduce errors

Team Management

• Recruit, train, and develop store team members, fostering a motivated and high-performing team
• Schedule staff to meet business needs while adhering to labor budget
• Conduct performance reviews, set objectives, and provide constructive feedback

Requirements

• Minimum 3 years of working experience preferably in a managerial role in a Food & Beverage industry
• Ability to inspire, lead, and develop a team
• Skilled in managing workflows, particularly within store and packing operations
• Effective in handling operational challenges with a solution-oriented approach
• Excellent written and verbal communication skills
• Flexibility to work weekends, holidays, and varied shifts as needed

Whatsapp 91834574 for more information

• Well Established Company
• Basic $6000 - $6500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Assist the Group Finance Director in developing, implementing and monitoring the compliance of internal control policies and procedures
• Review consolidated financial statements, management reports and budget variance analysis of the Group
• Ensure all financial, accounting and analytical reports are prepared according to the management policies and accounting standards
• Coordinate, participate and deliver insights into the financial reports in the management meeting and board meeting
• Manage relationship with external auditors for financial audits
• Complete and submit all GST returns and ensure compliance
• Review CIT returns to be submitted by Tax Agent
• Lead the preparation of annual budgets, analysis and presentation to Management
• Oversee the costing function for the manufacturing activities in Singapore
• Supervision of local & overseas Accounts staff with full spectrum of accounting responsibilities
• Perform any other tasks as the need arises

Job Requirements:

• Possess minimum Bachelor’s degree in Accounting, Finance or related field with 3 to 5 years of working experience, including experience in manufacturing costing, and supervisory experience
• Current CA/CMA/CPA membership or equivalent would be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description:

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client questions about property facilities/services.
• Generating reports, preparing proposals, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR letters).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist the sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
• Print Daily Sales reports for each sales manager and submit to the Director of Sales.
• Print Sales manager productivity reports for each sales manager and submit to the Director of Sales.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or materials are available at all times.
• Other duties as assigned by the Director or the management.

Job Requirements

• Min GCE 'O' Levels
• Candidate with relevant experience working in a hotel, clerical or sales will be added an advantage.
• Entry level candidates are welcome to apply, training will be provided
• Good computer skills and excellent customer service skills.
• Friendly, customer centric and able to work in a team environment.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
• Short notice or immediate available will be added an advantage.

Havas Media Singapore is looking for an Associate Digital Manager / Digital Manager with at least 4-5 years of experience managing digital media planning for client campaigns.

Reporting to a Digital Director of one of our core teams, you will play a pivotal role in ensuring the management and delivery of advertising campaigns for a portfolio of digital media accounts.

Main responsibilities:

• Support the Digital Director in managing a portfolio of digital media accounts with a team of Digital Planners, Executives, and Traders
• Lead the team in strategy, planning, tactical execution, implementation, optimisation, and performance analysis
• Define media plan strategies and deliver recommendations to clients and partners
• Plan, distribute and oversee the tasks of junior team members
• Support the recruitment and training of junior team members
• Ad-hoc involvement in new business pitching

Requirements for this role:

• Relevant qualifications in marketing, communications, or other relevant disciplines; or relevant work experience
• At least 4-5 years of experience in the media industry, specialising in digital media
• Knowledge & proficiency in digital buying platforms (E.g. Facebook Ads Manager, Google Ads, DV360)
• Knowledge & proficiency in digital marketing platforms (E.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch)
• Strong understanding of the media and advertising landscape in Singapore (including ad networks and third-party partners), and local market nuances
• Strong business acumen and a sense of financial management. You will be overseeing the management of client budgets
• First-hand team management experience will be appreciated

Qualities we are looking for:

• Pro-active, responsible, accountable, and collaborative
• Highly analytical, well-organised with great attention to detail, and focus on quality of results
• Persuasive and effective communicator; possess strong communication skills (verbal, written, and presentation)
• Strong interpersonal communication skills

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 70+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Havas Play and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023 and 2024, we attained Best Agency Culture at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

*Kindly note that only shortlisted candidates will be contacted.*

• Perform checks on the structural, architectural and M&E materials/works to ensure that the final touch-up works are ready for inspections.
• Conduct regular inspections to ensure works are in compliance with method statements (in accordance to BCA’s Good Industry Practice)
• Monitor the performance of subcontractor workers for all trades and ensure any defects are properly rectified
• Prepare relevant QA/QC reports
• Implement QA/QC plans and ensure PPVC quality before delivery
• Ensure the functionality of the product before handing over to buyers
• Assist in preparing for QM submissions
• Assist in yearly ISO audits
• Assess, feedback on the construction process and procedures
• Execute quality control as per site specific materials and Works Quality Plan.
• Conduct relevant training for sub-con and internal staff.
• Issuance and handling of Site Memo.
• Monitor undertaken corrective and preventive actions against non-conformities.
• Arrange and liaise with BCA for CONQUAS/QM assessments.
• Recommends solutions for critical and/or frequent recurring defects to Project Team.
• Ensure all the method statement used has obtained approval from the clients and consultants.
• Follow-up all the required tests as per contract requirement.
• Attend regular site meetings – QAQC, Landscape Coordination Meeting and Client Meeting.
• Attend off-site inspection – Precast and Structural Steel Works (Malaysia and Singapore Factory)
• Follow the developer’s Quality Inspectors (QI) and Customer Service Officers (CSO) for inspection prior to unit handover to owners.
• Attend to unit owner’s defects during Defect Liability Period.
• In-charge of the handover of the common areas to management team.

Job Requirements:

• Candidate must possess at least a degree related to QA/QC knowledge
• Prior experience related to construction industry (Condominium projects etc.)
• Good knowledge of construction quality control/assurance

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

What You’ll Do

• You will own the account strategy for engagement, adoption and success planning drive business growth, customer value, satisfaction, and retention within the assigned banking accounts.

• Inspire confidence and drive utilization of Teradata software and services through education and strategy sessions to ensure the customer is successful in their adoption of Teradata technology.

• Act as a Trusted Advisor to the clients and facilitator of additional Teradata SMEs and functions and increase feature adoption of Teradata software by positioning new features to enhance current and new analytical applications, delivering additional customer outcomes.

Who You’ll Work With

• Work with the rest of the GTM team within Singapore and/or Growth Market business unit.

• You will demonstrate ability to understand the customers’ needs, develop and establish new business relationships and provide thought leadership to influence and build trust at different customer levels including senior/executive management, IT decision-makers all leading to increased customer satisfaction & further expansion opportunities.

• The position reports to our Geo Leader leading the CX team across APJ region.

What Makes You a Qualified Candidate

• Minimum of fifteen (15) years of experience on responsibilities as strategy expert, business/ industry consulting, client partnership, customer succession planning, and other relevant experience

• Solid exposure and knowledge of the banking industry

• First-hand involvement with major bank projects, programs or business operations like risk compliance programs, etc

• Extensive expertise in data management

What You’ll Bring

• BA, BS, MBA, or MS in business, technical or professional discipline or equivalent work experience.

• Currently or previously engaged with consulting or professional services firm is a plus

• A clear, confident, and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.

• Continuous engagement with the customer, ensuring any business churn risks are identified as early as possible and devise action plans to prevent and/or overcome.

• Possess the ability to multitask and manage competing priorities across multiple customers.

• Strong analytical and problem-solving skills and an ability to manage complexity in a frequently changing environment.

• Excellent English language proficiency and presentation skills.

This role could require Domestic & International travel.

We encourage flexible working that will allow you to work from the Teradata office, customer site and working remotely from your home office, subject to the business needs.

Why We Think You’ll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.

Job Description

We are looking for an experienced and dynamic Customer Service Manager to oversee our customer service operations. The ideal candidate will play a key role in delivering exceptional customer service and driving satisfaction in the travel industry. You will be responsible for managing customer inquiries, handling feedback, resolving complaints and leading a team to meet service excellence standards.

Responsibilities

• Provide customers with comprehensive information and advice on our products and services to enhance their experience.
• Respond promptly and professionally to customer phone and email inquiries, ensuring timely resolution of issues.
• Handle and resolve customer complaints effectively and efficiently, ensuring customer satisfaction and service recovery.
• Act as a duty/floor manager, overseeing the operations of the counter staff and ensuring smooth day-to-day activities.
• Prepare monthly performance reports and customer service feedback for management, identifying areas for improvement.
• Monitor and maintain high customer satisfaction levels through proactive problem-solving and effective service recovery.

Requirements

• Minimum of Diploma or GCE O Level qualification in any field.
• 3 to 5 years of relevant experience in the travel industry, particularly in customer service, handling client feedback, resolving complaints, and monitoring satisfaction metrics.
• Bilingual in English and Mandarin (spoken and written), with the ability to liaise with associates and clients.
• Mature, well-organised, and able to take initiative with the ability to work independently.
• Excellent communication and public relations skills with a pleasant and professional demeanour.
• Proficiency in MS Office (Word, Excel, PowerPoint).

Please include the following in your application:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

We’re seeking an energetic and motivated Customer Service/ Account Manager to join our dynamic team.

In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you!

Job Descriptions:-

• Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
• Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Requirements:-

• Diploma/Bachelor's degree from recognized institutes
• Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
• Non-experience candidates are welcome to apply as training will be provided
• Comfortable with travelling for client visiting (for deployment, training purposes)
• Result-oriented and able to work under pressure
• A good team player with roll-up-sleeves attitude
• Good communication and presentation skills
• Able to start work immediately or within short notice is highly preferred!

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

We regret only shortlisted candidates will be notified. Thanks for applying!

Benefits:

• Basic salary + Performance Bonus
• Flexible Working Hours
• Leave Entitlement up to 15 days
• Career Progression
• Salary Enhancement Review

Job Responsibilities:

• Develop connections, new business and relationship management sources with existing accounts.
• Conduct market research to identify new business opportunities and industry trends.
• Stay updated on industry developments and market trends.
• Achieve and exceed sales targets and objectives.
• Design and prepare business proposals and solutions.

Additional requirements:

• Strong passion for recruitment and sales driven are welcome to apply!
• This role is a fantastic prospect for someone who loves the thrill of the sale, establishing clients and candidates' relationships

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Working day per week: 5 days (1 day weekday off & 1 day weekend off)
• Working Timing: Weekday: 8am to 6pm / 9am to 7pm (Depending on roster) | Weekend: 8am to 5pm/ 9am to 6pm (Depending on roster)

Job Description:

This is a full time role for a Retail Assistant Manager located in Clementi. Our client is one of Singapore's largest nurseries and you will be responsible for supporting the store manager with daily operations such as handling cash, managing security protocols, and ensuring team adherence to company policies. A key focus is on delivering exceptional customer service and resolving any complaints to maintain high satisfaction. The position also requires assisting in sales strategy implementation, monitoring performance, and contributing to budget planning for profitability. Additionally, it includes overseeing inventory management, analyzing product movement to optimize stock levels, leading staff through training and supervision, and maintaining visual merchandising standards. The role also involves collaborating on marketing efforts to boost sales through promotions and events.

Qualifications:

• Diploma in Retail Management, Business Administration, or a related field.
• 2-4 years of experience in retail management, preferably in the FMCG industry.
• Good understanding of the retail environment and industry.
• Ability to multitask and manage multiple projects simultaneously

[Order Number: 739253]

Responsibilities

• Be a business partner to subsidiary business leaders, finance and accounting members. To engage in every aspect of the business organization and offer insights and points of view beyond just Finance and Accounting.
• Examine, develop and implement strategic Finance and Accounting initiatives in accordance to finance group mid-term plan and transformation projects as a regional finance HQ function.
• Establish a set of clear and consistent Finance and Accounting policies and practices, to ensure the effectiveness and efficiency of the finance organization including internal controls in compliance with corporate objectives and government standards.
• Work closely with Yanmar Holdings (YHD) Finance and Accounting Division to ensure finance programs and policies that are being created support business needs.
• Manage finance projects such as acquisition, spin out, redeployment, merger, joint venture.
• Spear controllership in operational activities and risks in relation to finance and accounting, treasury and order management for smooth operation that demonstrates high standard of accuracy.
• Review, evaluate financial statements, reports, and processes to ensure accuracy and compliance with corporate policy and statutory compliance. Analyze, simulate and recommend preventive countermeasures to safeguard financial position.
• Lead and review forecasting and budgetary planning and reporting.
• Manage year end audit process, impairment assessment and attend to audit queries, for timely sign off of audited accounts.
• Develop and implement optimized tax strategies, provide insight on tax implication and tax risk area in supporting business initiatives. Manage accurate and timely taxes filing (corporate tax, GST, withholding tax, transfer pricing documentation, etc), and ensuring tax compliance.
• Oversee treasury activities such as cash funds, foreign exchange, debt and capital management, consider optimized options and funding sources for cost-effectiveness. Actively safeguard the company financial and perform risk management by analyzing the transactional activities.
• Recommend financial advice or analysis when making investments. The work may include designing investment framework, industry analysis, financial modeling and due diligence.
• Provide guidance and leadership in developing or enhancing accounting policies and internal controls, drive operational excellence and efficiency.
• People management and development. Build finance capabilities and skills to increase efficiency and the value add of the finance functions in YIS and across Asia region.
• Additional value-added initiatives or ad-hoc projects.

Requirements

• Candidate must possess at least a Degree in accountancy
• Candidate must have at least 15 years of experience in finance and accounting, including tax and treasury
• Strategic planning and management experience (e.g., project management experience for policy-making at the regional level)
• Experience in handling financial project

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

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https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

Position:Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Operations Manager | Food Chain |5 Days | Up to $6k | Geylang

5 days, 8.30am- 6pm

Salary: $5000 -$6000 + $500 transport allowance

Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Industry: Retail/Distribution(Fashion&Apparel), Ecommerce

Location: Raffles Place (Near MRT Station)

Position: Influencer Marketing Manager (Job ID: 19113)

Working hour: Mon - Fri, 9am to 6pm

Position Summary:

Reporting to the Marketing Manager, Influencer Marketing Manager will manage our Influencer strategy across gifting, events and activations, and social content. You will be responsible for the development and performance of influencer marketing campaigns across social and offline channels. You will also build-up and manage our growing Influencer team, optimizing and scaling our existing programs, work closely with our in-house Creative team to drive impact across all social channels, and be responsible for establishing and building relationships with key industry partners on social platforms.

Job Description:

• Identify talent partners based on company initiatives and project needs, taking a strategic, data-driven, and holistic view of influencer marketing encompassing nano, micro, macro influencers, content creators.
• Continue to nurture our existing influencer community while looking to expand into new demographics and strengthen influencer relations by managing day-to-day communication with influencers via email, phone, text, etc.
• Maintain talent relationships and create connections with new partners through mailings, giftings and outreach on brand initiatives, building close relationships that create alignment and transparency.
• Exceed targets across revenue, engagement, messaging and follower growth, working closely with the social, communications and editorial teams.
• Manage influencer marketing forecast, budget, and optimizations based on business needs.
• Measure success of social media activations through KPIs and forecasting.
• Develop and manage an Influencer calendar that we can leverage across all our social channels.
• Stay on top of pop culture, social media, influencer trends, as well as emerging technologies and social media platforms and platform updates.

Job Requirements:

• Bachelor’s Degree or equivalent experience.
• 5+ years of related experience, preferably within Influencer Marketing, social media, or Public Relations in the fashion industry.
• An ideal candidates will have a personal rolodex of influencer and celebrity talent relationships with and an eye for new upcoming talent.
• Expert in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.
• Ability to think strategically and creatively.
• Flexibility to adapt quickly to changing business needs and dealing with ambiguity.
• PC Skills, including MS Office, and MS Outlook.
• Excellent written and verbal communication skills with keen attention to detail.
• Comfortable with occasional travel.
• Self-starter, ability to thrive in a fast-paced environment.
• We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your understanding and co-operation

Lee Xin Hui

EA Registration No: R22108046

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

• Management and follow-up of Customer Services
• Contribute to your team’s effort in managing services to customers (customer contact and complaints handling, follow-up in relevant store IT tools, etc.)
• Ensure follow-up for all customer services (customer requests, special and personalized orders, reservations and wishes, remote sales, Repair requests) by setting up follow-up routines in the schedules of your team.
• Monitor conversion rates and average durations for reservations and customer requests
• Monitor lead times at each relevant step of the aftersales & repair lifecycle
• Support on morning store opening (till opening, key checks etc)
• Supervise till closing with sales teams and/or cashiers after the store has been closed
• Manage the store archiving for relevant documents, following the local and Group internal control rules
• Manage the staff rotas to optimize sales floor coverage, taking into consideration overtime, paid leave, sick leave, accidents etc.
• Coordinate with external agencies to plan external / temporary staff
• Oversee the allocation of staff uniforms: fitting, order, alterations, dry cleaning, spare uniforms
• Other adhoc duties as assigned

Requirements:

• At least 5 years of relevant experience in high-end fashion, luxury industry, management experience in administrative / operations position, preferably in Retail environment

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Business Development Manager

Working Days: 5.5 Days

Working Hours: 9am - 6pm

Salary: $4500 to $5000

Location: Jalan Besar

Responsibilities:

Business Development

• Prepare Estimated P&L and submit on 1st and 15th on each month.
• Prepare Manpower Costing Charts (MCCs) for all departments and make sound improvements in the utilization of manpower at individual outlets and spot salary discrepancies.
• Prepare analysis reports for CF Department.
• Conduct interview for outlet staffs.
• Upkeep TMS & SAP.
• Submit application for delivery platform.
• Identifying ways to improve sales by redeploying or changing manpower hours.
• Keep track of daily sales and coordinate with Department/Section Heads to ensure the sales target is met.
• Reassess the CF sales target monthly and adjust it according to outlet demand and potential.
• Assume Admin Coordinator (AC) duties when the AC is not present.

Operation

• Resolve all outlets issues such as maintenance, IT equipment etc.
• Coordinate with Department/Section Heads or Outlet Cooks to ensure issues (mainly operations such as Hygiene) raised by HQ are resolved.
• Make sure outlet staff follow Standard Operating Procedures (SOP).
• Review, amend and create new SOP when needed.
• Create recipe costing with Department/Section Heads or Outlet Cooks.
• Prepare duty rooster for respective Department/Section if needed.
• Help with the redeployment of manpower in emergency situations.
• Calculate Monthly Roving Cost every month and submit to Accounts Department.

Requirements:

• Diploma in F&B related subject. Candidates with the F&B industry.
• Willing to work 5.5-day week
• Willing to develop a career in F&B industry
• You will be required to travel to outlets for this position

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]