Total 83,265 Full-time customer experience manager job vacancies in Singapore

Job Description:

• Defines Integration strategy, establishes requirements related to IVV activities and performs associated cost estimate and schedule
• Ensure Solution Integration is performed by team.
• Propose IVV scenarios and guaranties their implementation.
• Coordinates IVVQ activities, establishes priorities and integration logical diagrams, conducts tests in factory and on site, supports acceptance as well as commissioning, analyses results and transmits them to development teams.
• Provide associated documentation, according to internal process

Requirements:

• Essential Requirements: Degree in Computer Science, Information Technology, Electronics Engineering or related discipline
• Experience working within a Systems Engineering lifecycle
• Minimum of 10 years’ experience in a Senior Engineering role
• Experience in managing multi-disciplinary teams
• Experience in IT/security/C2/defence related projects from a Systems Engineering perspective
• Good knowledge on how large projects are managed
• Strong oral and written communications skills
• Strong liaison and stakeholders management skills
• Strong motivation to be involved in all phases of a project life cycle, from bids to project completion
• Desirable Requirements: Membership of relevant professional organisation, e.g. INCOSE, Institution of Engineers, etc.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Overview:

We are looking for a dedicated Application Manager to join our Global Markets Technology group. An Application Manager is responsible for the deployment, updating, and optimizing overall performance of software applications. Their role involves working closely with the IT team, various business units and third party vendors to identify software needs, aiding in customizing and integrating applications, and offering technical assistance. They also ensure that software adheres to both company policies and industry standards, conduct routine system audits, and resolve any application-related issues. By optimizing software application performance, the Technical Lead/Technical Project Manager significantly contribute to meeting the organization’s operational requirements.

Responsibilities:

• Managing front to back solutioning for regional applications.
• Identifying opportunities for application optimization, redesign, or process improvement - focused on collaboration systems and internal tools.
• Tracking and conducting execution routines with Stakeholders in the region.
• Ensure the risks related to non-permitted technology are closely tracked.
• Ensure the team delivers all the required tasks for the Application management on time.
• Engage the Vendors in the region when required.
• Understand the application technology problems and provide timely solutions.
• Participate in making recommendations on the creation of synergies among multiple applications.
• Assist in creating and overseeing protocols and procedures for the use of any new software applications.
• Mentor new team members and ensure the team follow all the Application management routines.
• Assist in troubleshooting and resolving problems with applications and business flows.

Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Knowledge of system design, development, implementation, and user support principles and practices. Experience with database management.
• Familiarity with Project management principles.
• Experience with Information system troubleshooting.
• Demonstrated skill in developing automated business systems.
• Ability to communicate technical information to a non-technical audience.

We regret to inform that only shortlisted candidates will be notified / contacted.

Job Reference: Michelle 541969

EA Registration No.: R1328380, Hoang Tra My

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Responsibilities:

• Oversee the execution of defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators.

• Lead project and/or remediation requirement documentation efforts based on identified gaps and controls needed for sustained performance.

• Plan and organize projects using appropriate tools and techniques, including Technology platforms, change management tools, and risk and issue management tools to ensure efficient and effective project completion.

• Navigate across various Lines of Business and partner organizations, leading them to negotiate decision making for efficient and effective resolution.

• Support the adoption and sustainment of change initiatives and help assess adoption risks.

• Develop, maintain, and report on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders.

Required Skills:

• Minimum 8 years of hands-on experience as a Business Analyst (BA) and Project Manager in Equities/Fixed Income Trading Technology space.
• Strong analytical skills to drive solutions for complex business requirement.
• Good understanding of trading flows / business / product knowledge (eg Delta One/Swap, Stock Lending, Cash Trading).
• Able to lead meetings, putting together the delivery plan tracking implementation, risk and managing stakeholders.
• Good communication and interpersonal skills working with developers and technical leads at all levels; demonstrates ability to communicate and adjust level of detail and messaging based on audience.
• Self-starter, takes ownership and follow up proactively on tasks assigned and deliverables.
• Demonstrates strong competence with core project management tools as Tech BA/PM (Agile, Jira, Confluence, MS Project, Visio, Sharepoint and other office toolsets).

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration No.: R1328380, Hoang Tra My

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

We are seeking a highly motivated and experienced Product Manager to lead Facebook Live Ads experience for APAC. The ideal candidate will have a strong background in product management, with experience in developing and launching new products and features. They will also have excellent communication and leadership skills, and be able to work effectively with cross-functional teams to drive results. This role offers significant opportunities to deliver a large impact on strategic priorities for Meta.

RESPONSIBILITIES

• Understand Meta’s strategic and competitive position and deliver products that are aligned with our mission and recognized best in the industry.
• Work closely with cross-functional teams to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones.
• Drive product development with teams of world-class engineers and designers, while maintaining team health.
• Define and analyze metrics that inform the success of products. Identify and track key performance metrics.
• Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm.
• Is the primary driver for identifying significant opportunities, and driving product vision, strategies and roadmaps in the context of broader organizational strategies and goals.
• Displaying leadership, organizational and execution skills

MINIMUM QUALIFICATIONS

• 8+ years product management or related industry experience
• Experience in gathering requirements across diverse areas and users, and converting and developing them into a product solution.
• Experience going through a full product lifecycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution
• Strong leadership, organizational and execution skills
• Ability to influence and drive alignment with senior Leadership and Business Stakeholders
• Proven ability to communicate clearly, accurately, and persuasively using data
• Requirements gathering across diverse areas and users, and converting and developing them into a purchase funnel solution
• Experience defining a mission, vision and strategy for a successful consumer product

PREFERRED QUALIFICATIONS

• Experience working on e-commerce products

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Job Scope:

- Manage and lead the manpower for the company operation

- Sources and interview the candidate

- Teach and guide the new employee

- Manage the employee's salary

- Comply to director's decision and order

- Make sure the company operate efficiently and productivity

- Help the company look for the new sales and business opportunity

- Manage company's vehicle maintenance and repair

Job Requirement:

- Must have Class 3 driving license

- Have at least 2 years management experience

- Have at least educaton level with Degree certificate

Responsible for directs sales solicitation on behalf of the hotel through the strategic implementation of effective sales activities.

Responsibility and Authority

• Increase or exceed all established sales goals.
• Assist the Director of Sales in managing group sales team activities.
• Identify and qualify of potential new corporate accounts.
• Maintain regular sales call patterns in areas/markets designated and servicing of contact through telemarketing, correspondence or personal sales visit.
• Conduct site inspection and entertainment for potential / existing accounts.
• Be familiar with the hotel's competitors and their activities.
• Servicing of in-house guests through entertainment or courtesy call to establish rapport with these guests and also to gather feedback on their stay and any other information, which would lead to repeat stay.
• Follow up with all clients before and after functions / corporate meetings so as to obtain feedback and ensure repeat business.
• Established and maintain an up-to-date level of communications with Director of Sales on a constant basis in addition to the Weekly Sales Call Plan Report.
• Makes constructive suggestions on special rates plan or sales promotion revision to meet the competition, increase bookings, improve sales efforts and servicing.
• Attends the sales meetings, revenue meetings and participates actively with relevant information of sales activities & etc.

We are seeking a dynamic and experienced Project Manager to join our team. The ideal candidate will have a proven track record in managing large-scale civil engineering projects, understanding of infrastructure, and exceptional leadership skills. As a Project Manager, you will be responsible for overseeing project execution from inception to completion, ensuring that projects are delivered on time, within budget, and to the highest standards of quality.

Responsibilities:

• Review and approve construction drawings, specifications, and designs to ensure that they meet project requirements and industry standards.
• Ensure that all work is performed in accordance with industry standards, company policies, and contractual requirements.
• Communicates effectively with project teams, consultants and subcontractors to identify needs and evaluate alternative Project solutions.
• Attend meetings as required to ensure the compliance with the overall project standards, procedures requirements and resolved issued.
• Lead and motivate project teams, fostering a collaborative and productive work environment.
• Regularly inspect the site progress and provide guidance to the project and construction management teams on best practices and efficiencies on scheduling and processes.
• Review and endorse subcontract documents, progress & variation works claims to customers.

Requirements:

• Degree in Civil Engineering / Construction Management, or a related field
• At least 8 years of relevant working experience at managerial level in the Civil / Building/ Construction Industry.
• Strong communication skills, as well as the ability to visualize issues and effectively communicate with others.
• Outstanding organization, coordination and leadership skills.
• Excellence in verbal and oral communication skills.

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Able to work on weekend and public holiday

Marine Manager, DPA and CSO

Responsible to the Management for the Group wide Quality Assurance related matters of the Managed Vessels. This includes TMSA and Dry BMS data upkeep and respective statistics.

Monitor the performance and compliance of the Company’s Integrated Management System and to ensure that the Managed Fleet performs to required standards in Navigation and Marine Operations

Implement suitable controls for following areas of vessel operations: Navigation, HSSE, Quality Assurance/ Vetting

Manage the team of Marine Superintendents and Marine Standards Personnel

Oversee the operations on board vessels, dealing with Charterers, Owners, Marine Superintendents, Operations Superintendents.

Liaise with and advise shore-based Vessel Managers regarding the maintenance of and enhancing Safety and Performance standards of the vessels across the fleet.

Supervise and drive the Quality Assurance program for Tankers and Bunker vessels under all DOC offices.

Prepare Group wide statistical analyses on the QA performance of the managed vessels on various aspects. Prepare corresponding presentations.

Offer long term solutions to the Management on various ongoing and upcoming issues affecting Group vessel performance.

Planning and execution of the SIRE/CDI programme across the Group-wide Tanker /Bunker vessel fleet.

Prepare managed vessels for third party inspections such as SIRE/ CDI, Rightship and Safety inspections.

Prepare and upload responses to SIRE, CDI, Rightship and Safety inspections for managed vessels.

Oversee the development and implementation of procedures to ensure compliance with relevant requirements and regulations.

Improve the safety and performance of our managed vessels by raising the safety awareness of all personnel through communication and training

Perform the role as an Internal Auditor for the managed Fleet of Vessels and various offices.

Participate in shore-based seminars as resource speaker covering various ongoing and upcoming issues.

Requirements:

Master Mariner Qualification

At least 5 years sea-going experience in a Senior role on tankers

Minimum of 5 years shore-based experience and carrying out tasks mentioned above

Clear understanding of the implementation requirements of SIRE 2.0, TMSA, Dry BMS, RISQ

Ability to present, implement and gain acceptance of nautical, quality, health, safety, security, and environmental protection initiatives

Strong motivation to engage with clients effectively.

Exceptional verbal and written communication skills.

Ability to inspire and persuade, with confident interpersonal skills suitable for interactions with colleagues and clients across various levels.

As a Marketing Manager, you will be responsible for identifying new business opportunities, developing relationships with key stakeholders, and driving revenue growth. You will work closely with the executive team to develop and implement strategic plans to expand our product offerings and increase market share in Asia, across a wide range of geographies incl. North Asia, South East Asia, South Asia and Oceania.

Responsibilities

• Identify new business opportunities, including potential partnerships and acquisitions

• Develop and implement strategic plans to expand the company's business presence and increase market share

• Negotiate contracts and agreements with customers and partners

• Leading due diligence process

Experience

• Knowledge of corporate regulations and compliance.

• Strong communication and interpersonal skills

• Able to work and communicate effectively across geographies

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

Job Overview:

As a Project Manager, you will be responsible for overseeing the production, assembly, installation, and commissioning of equipment. You will manage the entire project lifecycle from the design phase through execution, ensuring successful project closure and handover. You will work closely with internal stakeholders on the routine projects, coordinate with subcontractors, and ensure compliance with quality procedures and regulations.

Key Responsibilities:

• Manage the full project management lifecycle from design to project closure, including pre-delivery checks, testing, and handover.
• Attend project kickoff meetings to understand project scope, schedules, and deliverables.
• Coordinate the preparation of project drawings and documents, and review and implement change orders and amendments.
• Coordinate and schedule engineers and technicians to meet project deadlines.
• Prepare and monitor project schedules, coordinate with subcontractors, and gather information from suppliers.
• Manage pre-delivery testing, on-site installation, termination, and commissioning of equipment.
• Conduct technical reviews of plans to ensure compliance with codes and regulations.
• Continuously monitor project performance and provide accurate monthly project status reports to the management.
• Ensure compliance with all related quality procedures and departmental Business Continuity Plans.
• Perform any other duties of a similar nature or level as required.

Qualifications and Skills:

• Bachelor’s degree in engineering, Project Management, or related field.
• Proven experience in project management, preferably in energy and offshore sector or marine navigation systems.
• Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Proficiency in project management tools and software.
• Knowledge of quality procedures and regulations.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Certification in Project Management (e.g., PMP) is a plus.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

About the Private Infrastructure Development Group

At the Private Infrastructure Development Group (PIDG), we get infrastructure finance moving and multiplying – accelerating climate action and sustainable development where most urgently needed. We work with public and private partners to bridge financing gaps, directing capital and expertise into projects that promote climate resilience and sustainable growth. Working throughout the project lifecycle, we reduce financial risk, transform markets, and build local capacity, creating a deep and lasting impact.

We are a group of companies that work together to improve lives throughout south and south-east Asia and Africa. Active since 2002, over 70% of our investments have been either in countries classified as Least Developed Countries or Fragile and Conflict Affected States. These are the countries where infrastructure gaps are the largest and most urgent and where the population is youngest and growing fastest. These are also the countries that contributed the least to climate change and yet are suffering the worse impacts, in some of the regions with the richest biodiversity left on the planet, which is quickly being depleted.

Building on a pioneering track record of integrating climate and inclusion considerations in infrastructure investment, we launched a new 2030 strategy which makes action on climate and nature, together with sustainable development through new and improved infrastructure, the central purpose of all we do.

About the Role

The TA Manager with report to the Deputy Head of Technical Assistance and is responsible for supporting PIDG Technical Assistance (PIDG TA) in developing and evaluating opportunities for deployment of PIDG TA funding in South and Southeast Asia. The role will involve working closely with the Deputy Head of TA, the Regional TA Manager, and various teams across PIDG both in Singapore and in London, and with external parties to develop and evaluate a pipeline of opportunities for PIDG TA to deploy its funding.

PIDG TA provides technical assistance grants and concessional capital to impactful infrastructure projects. This funding may be utilised to meet a range of needs associated with the infrastructure project development cycle including the assessment and feasibility of potential investment opportunities and building capacity of public sector counterparties and local investors.

The role will have a focus on supporting infrastructure finance through the deployment the CCF.

Main Responsibilities

Key Responsibilities

• Lead in business origination activities and screening of new opportunities to develop and manage a strong pipeline of opportunities to deploy PIDG TA funding in the region.
• Support PIDG’s engagement with IPEF funders and government counterparties; in particular by preparing reports for and liaising with the IPEF donor countries and participation in IPEF meetings.
• Lead on the preparation of grant application submissions for the deployment of PIDG TA funding, particularly the CCF.
• Assess the technical and commercial feasibility of potential projects and companies that are seeking funding from PIDG TA (including analysis of key areas such as business model, market, management, operations where applicable) and provide advice on the need for support from PIDG TA and the project or company’s long-term sustainability/feasibility.
• Evaluate proposals for PIDG TA funding to ensure that the requests support private participation in infrastructure and appropriately balances risk between the transaction parties.
• Develop and promote the use of innovative technical assistance solutions and concessional capital instruments (such as viability gap funding, concessional equity, concessional debt, etc.) that can efficiently provide blended finance and de-risking solutions.
• Support the Portfolio Management team with monitoring of active grants, and more generally with regular reporting by PIDG, particularly on IPEF-supported opportunities.

Working within PIDG

Work with the PIDG Impact, Risk and Health, Safety, Environment and Social (HSES) teams to ensure that any use of PIDG TA funding is aligned with PIDG’s Operating Policies and Procedures (OPPs).

• Work with the PIDG Legal and Compliance teams to ensure that all due diligence and documentation is appropriately undertaken and detailed.
• Ensure that all documentation and funding proposals submitted to PIDG’s committees and Board are to a high standard that enables committee and Board members to make informed decisions.
• Ensure that all the reports submitted to the IPEF donors are completed to a high standard and on a timely basis
• Ensure compliance by PIDG TA with the PIDG OPPS and PIDG Code of Conduct.
• Work with the PIDG Finance Team to ensure that drawings of any TA comply with the terms of the donors’ or donor’s Letter of Arrangement/Grant Contract or equivalent.
• Work with the Head of Investor Relations to coordinate discussions with IPEF donor countries regarding the provision of new funding, including replenishment of the CCF.

Other Activities

• Promote PIDG TA as an integral and effective part of PIDG and help to build the PIDG TA business and create value for PIDG TA within PIDG and externally.
• Support in implementing the PIDG TA business plan and strategy.
• Ensure the integrity of all public disclosures by PIDG TA in accordance with PIDG OPPs

Qualifications and education requirements

• Masters, or equivalent degree with at least 8-10 years of relevant professional experience in development finance, investment/corporate banking, project finance and/or infrastructure project development.

Skills and Experience

• Ideally have demonstrated experience in deploying technical assistance and concessional capital in leading infrastructure projects.
• Ideally have familiarity with the use of concessional instruments to increase private sector participation in infrastructure is preferred.
• Proven analytical, financial analysis, equity valuation, and financial modeling skills to analyze and form conclusions on project/company financial information.
• Capacity to build and manage client relationships/networks. Ability to identify business opportunities, discuss structuring alternatives, and resolve issues.
• Appreciation and understanding of legal, technical, environmental, social, and other considerations in Infrastructure projects and corporate finance.
• Strong interpersonal and management skills, and a demonstrated track record of working effectively in interdisciplinary teams in an international environment.
• Fluency in both oral and written English.
• Proficiency in Indonesian or Vietnamese is a plus.

PIDG is an equal opportunities employer and values the diversity of all its employees, associates, owners, service providers and customers.

Overseeing sales, promotions and campaigns

Planning and directing the hiring and training of new Sales Representatives

Directing and coordinating all sales activities.

Preparing sales budgets and projections.

Tracking and analysing sales statistics based on key quantitative metrics

Handling and resolving customer complaints regarding a product or service

Advising representative on policies and Standard Operating Procedures (SOPs)

Requirement

• At least 2 years supervisory/managerial capacity
• Ability to work well with people of all levels within the organization
• High degree of professionalism and good business etiquette
• Detail -oriented
• Flexible
• Goal-oriented
• Proficient in Microsoft Office
• Communication Skills
• Negotiation Skills
• Presentation Skills
• Planning and Organizing Skills

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Customer Service Assistant (logistic)
Salary: $1800 - $2500 (With AWS)
Working Days: 5 Days
Working hours: Monday - Friday 8:30am - 6pm (no need OT)
Location: Penjuru road

Job Description

• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirements

• Minimum 1 year experience in logistics
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities

- Attending to inbound calls
- Attending to call back requests from customers
- Ensure follow up on cases escalated
- Point to point enquiries from customers
- Perform simple investigation on customer's requests
- Attend to emails enquiry/ Live chat as required
- Other ad hoc duties as assigned by Supervisors

Requirement

- Minimum Nitec/Diploma in any disiciplines
- Team player with good interpersonal and communications skills
- Self-motivated and able to work independently with minimal supervision
- Comfortable with Working hours: Any 5 days per week - inclusive of weekends - 8.00am – 5.30pm / 8.30am – 6.00pm, off on Public Holidays

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin
CEI Registration No.: R1765524
Recruit Express Pte Ltd
EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a logistics and supply chain company specializing in air freight services. They are looking for a Customer Service Executive to assist their Facilities team for the next phrase of their business. They are located at East of Singapore– easily accessible. The Customer Service Executive is responsible for:

Duties

• Assist customers with daily cargo bookings for our diverse airline products, ensuring smooth transactions.
• Handle the booking of capacity with airlines and confirm these arrangements with customers.
• Understand the specific requirements of our various airline products to provide appropriate advice to customers.
• Support the administration of cargo bookings by entering flight reservations into the system and maintaining accurate data updates.
• Coordinate with multiple parties, including customers, warehouses, carriers, and customs, to address shipment requirements. Monitor shipment status, keep customers informed, and maintain positive relationships by addressing inquiries promptly.
• Collaborate with the Billing Team to ensure accurate invoicing data and perform other assigned duties as needed.

Requirements

• Min 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
• Min “O” & “N” Levels.
• Familiar with CCN system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

• 5.5 Alternate Saturday
• Location: Central
• Basic + Commission up to $4k
• Location: Central

Job Scope:

• Serve as the primary liaison between customers and the service department, ensuring a smooth and efficient experience.
• Provide expert advice and information regarding vehicle services, repairs, and maintenance.
• Schedule service appointments and coordinate with the workshop to ensure timely service delivery.
• Communicate updates to customers regarding the status of their vehicle repairs or services.
• Resolve customer inquiries and concerns in a professional and timely manner.
• Ensure accurate documentation of service orders, customer details, and vehicle information.
• Offer additional automotive services and products based on customer needs.
• Work closely with mechanics and technicians to ensure customer expectations are met.

Requirement:

• Diploma or equivalent qualification in a relevant field.
• Prior experience in a customer service role, preferably in the automotive industry.
• Strong communication and interpersonal skills.
• Knowledge of automotive systems and services is a plus.
• Candidate with non-relevant experience but passionate & knowledge about car is welcome to apply (Training provided).

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Our client is a well-established MNC, market leader in the Oil and Gas industry. They are looking for a Project Executive to assist their team for the next phase of their business. They are located in the North– easily accessible.

Responsibilities

• Ensure timely delivery of products and supplier documentation.
• Manage post-sales contact for project order status inquiries and maintain customer relationships in Asia market.
• Monitor supplier performance and expedite to meet delivery deadlines.
• Ensure suppliers meet product specs and packaging requirements. Assist in resolving non-conformance issues.
• Work with internal teams to ensure suppliers comply with purchase order terms.
• Keep suppliers informed and provide updates on progress, milestones, and delivery schedules.
• Prepare reports on supplier progress, challenges, and solutions.
• Travel to supplier sites as needed to verify progress and delivery.
• Expedite materials for sales orders and update records as per process.
• Submit monthly reports and report any process deviations.
• Assist with inspection planning and coordination.
• Manage project order documentation.

Requirement

• Min Diploma in Engineering or Supply Chian Logistics
• Min 2 - 3 years’ experience in oil & gas, chemical or industrial plants.
• Experience in Order processing, supply and delivery
• Able to read simple PO, technical specifications and data requirements.
• Knowledge in shipment incoterms and facilitating process will be added bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Summary :

Maximize catering sales revenue and ensure wedding/catering events are executed to guest satisfaction

Job Responsibilities :

• Formulate effective sales plans to maximize catering events revenue
• Achieve sales targets for events sales revenue
• Develop new business and manage existing accounts with a focus on building long term relationship
• Conduct site inspections with potential clients and provide necessary marketing collaterals and information
• Prepare sales contracts and follow up on contract by engaging clients by ascertaining the customer's requirements
• Design and propose promotional packages for wedding and corporate events every quarter
• Prepare Banquet Event Orders
• Conduct pre-event briefings
• Gather feedback from guests
• Follow up on deposits made and ensure all payments are cleared after event
• Perform any other duties as assigned by management

Job Requirements :

• Working knowledge of MS office applications and Hotel Systems
• Strong problem solving and solutions provider
• High level of interpersonal skills
• Strong communicator and negotiator
• Meticulous
• Minimum 2-3 years of experience in hospitality