Total 79,588 Full-time customer experience manager job vacancies in Singapore

WHO ARE WE?

Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world.

With a history dating back to 1899, we are driven by a profound purpose: To inspire the brilliance of life, by creating rich experiences for people, in harmony with nature.

At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company, always together with Seikatsusha – you are an important part of this and here’s how your role helps us win.

Suntory Beverage & Food International (SBFI) is step changing its digital platforms and moving to the cloud aggressively. As we transform digitally, we would like to step change our cyber security program to be more robust and consistently executed across all our markets.

You will be responsible for driving compliance to cyber security standards across all markets in Asia Pacific, Europe and the US. You will also work with the Suntory CISO in the Japan HQ to continue to evolve the company cyber security standards to meet the evolving threat landscape. The role is more technically oriented and requires strong hands-on skills on cyber security technologies and is less about governance & risk management. The role requires strong bias to action and the ability to challenge status quo and execute changes rapidly.

WHAT YOU WILL BE DOING...

• Take the lead in day-to-day monitoring for unusual activities, implement defensive protocols, and handle incidents and report
• Drive compliance to global cyber security standards incl. Understand the current state of each business unit (BU), understand gaps & barriers to adopt the standards and develop an action plan with the BU to change
• Work with external vendors to drive pen testing & red team testing to identify and rectify vulnerabilities across different markets
• Work with the global CISO’s team to improve & enhance the standards and cyber hygiene for the company
• Work with other functions to strengthen end user training and incident preparedness

ARE YOU THE ONE?

• 10+ years of experience in IT infrastructure with at least 5 years in cyber security/information security
• Deliver instant professional credibility with knowledge-based leadership, in the space of cyber security
• Hands-on technology skills on cyber security solutions e.g. EDR etc.
• Thorough understanding of core IT infrastructure including hardware, networks, data centres among others
• Thorough understanding of Identity & access management, VPNs, etc.
• Strong experience in managing large-scaled vendor partners – familiar with governance frameworks and models to manage SLAs and contracts
• Ability to operate in a fast-paced environment with comfort
• Calm under pressure especially during crisis management situations
• Excellent Thinking & problem-solving skills
• Entrepreneurial & able to operate without rigid organization structures.
• Excellent collaborator and communicator to be able to bridge across multiple diverse BUs with good multi-cultural awareness
• Strong influencing skills and management of senior stake holders in multiple functions

- Loading and sorting of parcels at warehouse prior to delivery.

- Follow route and time schedule.

- Ensuring address on parcels matches up to delivery address.

- Perform timely pickups and deliveries, to ensure call parcels are well delivered to customer.

- Vehicle provided (allowed to drive home).

- Valid Class 3/ 3A driving license.

- 6 days per week

- First to reach, make sure warehouse is clear before leaving.

Job Overview:

This dual role combines expertise in managing SAP Business One projects with strategic leadership responsibilities for the company’s operations in Malaysia. The ideal candidate will oversee ERP project implementations while driving business growth, managing local operations, and ensuring seamless client engagement.

Key Responsibilities:

SAP Business One Project Management

• Plan and execute end-to-end SAP Business One projects, ensuring timely delivery within scope and budget.
• Collaborate with clients to gather requirements, design solutions, and manage data migration, testing, and system go-live.
• Lead cross-functional teams, ensuring high-quality implementation and post-project support.
• Identify risks and implement mitigation strategies to maintain project momentum.
• Build strong relationships with clients to ensure satisfaction and future opportunities.

Malaysia Country Management

• Oversee all aspects of the Malaysia office, including business operations, compliance, and financial performance.
• Develop and execute market entry and growth strategies to strengthen the company's presence in Malaysia.
• Establish and nurture partnerships with local clients, vendors, and stakeholders.
• Manage a local team, providing leadership, coaching, and support to drive performance.
• Ensure alignment with corporate policies, objectives, and standards.
• Represent the company at industry events and meetings to enhance brand visibility and credibility.

Leadership & Strategic Planning

• Align project and country strategies with overall regional goals.
• Monitor market trends and identify opportunities for business expansion.

Drive innovation and continuous improvement in both project delivery and local operations

About the Company: My Client is a leading provider of digital solutions for Smart Ships in the maritime industry, offering the one of the most comprehensive, innovative and reliable digital platform for ship owners and charterers around the world.

About the Role: As a Sales Business Development Manager, your role involves growing business by nurturing client relationship. You should be self-driven, ability to identify new business opportunities, expand market presence, maintain strong relationship with clients, ability to cover entire sales and marketing cycle and with product experience in maritime solutions. You should also have deep understanding of the maritime industry and have network to executive profiles in the chartering, manager and ship-owner offices, build up over the years.

You should not only professional but also a skilled communicator capable of attracting new business and clients. The ideal candidate will have a natural talent for sales talk, building strong client relationships, and driving our business growth.

Responsibilities:-

· Responsible for the Sales effort in regions assigned

· Develop markets assigned

· Generate sales leads

· Weekly and Monthly Sales updates to the management

· Manage and handle customers’ relations, feedback and complaints

· Be familiar and keep up to date of market requirements and user needs

· Drive sales activities for existing and new channels

· Be actively involved in trade shows, trade advertisements and other marketing communications activities

· Responsible for reports covering CRM, sales pipeline, activities, performance and plans

· Responsible for bid management

· Work closely with the Group sales network to increase the commercial pipeline

You should have:-

· Attract and engage new clients with compelling sales presentations

· Identify new business opportunities and expand market presence

· Proven sales track record in the maritime business (Min. +5 years’ experience)

· Experienced in selling to shipowners and charterers, B2B

· Experience with direct sales

· Able to travel frequently

· Hunter type with ability to close the order

· Experience with selling hardware or software solutions will have an added advantage

· Knowledge of Shipping and Offshore sectors

· Experience with energy optimization in the maritime business is an advantage

· Experience with marketing and production of marketing materials is an advantage

· Previous experience as mariner, technical, commercial experience in the relevant industry is an advantage

Qualification : Tertiary educated with recognized degree qualification preferred

· Dedicated and ambitious

. Ability to act individually, but work as a team

· Good relationship management skills and work in a diverse culture

· Excellent modern communication and presentation skills, both verbal and written

· Can-do attitude and strong execution skills

Interested candidates may also write in to [email protected]

R1100672

• Visit current clients and cultivate a new clientele in the offshore and marine sectors.
• Report on weekly visits must be turned in.
• Sell replacement parts for diesel engines.
• Get orders and inquiries to reach the sales goals.
• Track the orders till the delivery is completed.
• Get bids and quotes ready.
• Examine cost estimates, tenders, and quotations.
• Plan to make sure that bids and enquiries are accurately valued, quoted, and submitted in accordance with the specifications of the client's tender or inquiry.
• Determine, evaluate, and control the risks associated with the orders or contracts.
• Manage the anticipated primary sales.
• Continue to provide excellent customer service and foster positive relationships with customers.
• Accountable for hitting sales goals and optimising the profit margin. Keep up with the most recent advancements in the product line, as well as industry news and trends, goods and services, rivals, and pertinent details regarding legacy, current, and emerging technology.
• Assume accountability for leading conversations about the company's technical solutions in the customer and sales team settings in a way that builds trust with the clientele.
• Develop strong working connections and get an understanding of sales strategy, account approach, and opportunity handling by closely collaborating with sales teams.
• Regularly provide accurate reports and account information.
• Assist in the growth of the company and sales teams by imparting specialised knowledge and skills through necessary coaching and training.
• Arrange, oversee, and take part in trade events and exhibitions.
• Conduct market research surveys with your clientele to get their opinions on follow-up strategies, after-sale quality, and sales and service tactics.
• In charge of cross-diversification business reports and monthly business development reports.
• Help create the yearly operating plan's budget, business plans, and goals, then carry them out to meet the targets.
• Lead the trading team and exercise your signing authority in the manager's absence.
• Any additional duties that a supervisor assigns.

Requirements:

• At least Diploma in Engineering
• At least 5 years working experience in Marine or Offshore / Oil & Gas Industry

PURPOSE

The Policy Servicing Manager role will be expected to support policy servicing function of life business which the responsibilities include processing customers’ service requests and represent policy servicing and premium management functions as a subject matter expert for product launches and other initiatives.

KEY ACCOUNTAIBILITIES

• Deliver high quality, accurate and prompt service to customers meeting or exceeding respective service levels and target turnaround time.
• Ensure that our service delivery processes are compliance with the relevant regulations, internal policies and procedures.
• Manage, lead, and provide guidance to a team of policy servicing executives and be responsible for the team performance.
• Review and streamline service processes regularly to improve operations efficiency.
• Support the business in achieving its financial goals and objectives and participate in cross functional initiatives aligned with the Business Development Plan.
• Manage customers’ complaints, escalate where necessary and collaborate with various internal stakeholders to achieve fair outcomes according to the complaint resolution process.
• Investigate on the root cause of system errors and work closely with IT to resolve errors or provide solutions to avoid repeated errors.
• Act as subject matter expert (SME) for policy servicing and premium management on processes, operational procedures and system requirements for any new product launches/system enhancements.
• Review and sign off business requirements. Perform user acceptance testing, provide progress update and sign off.
• Liaison and point of contact for external parties for any operational matters that include (but not limited to) system migration etc.
• Any other ad hoc tasks and projects.

QUALIFICATIONS / EXPERIENCE

• Degree holder
• At least 8 years of life insurance operations with good knowledge in policy servicing and premium management.
• Preferably possess relevant insurance certifications.
• Solid life insurance operations knowledge
• Minimum experience in AS400 system

KNOWLEDGE, SKILLS & ABILITY

• Experience in participation in projects and product launches, and User Acceptance Testing
• Supervisory experience will be advantageous
• Excellent verbal and written communication skills
• Able to handle multiple tasks simultaneously
• Familiar with a wide range of personal insurance products
• Good time management, project management and people management skills
• Proficiency in MS Office skills and generally tech-savvy
• Positive and driven work attitude
• Able to work independently and within a team

Scope & Responsibility:

• Advise company in all submission of fire safety documents to Singapore Civil Defence Force (SCDF) for approval
• Review and update Emergency Response Plan (ERP) as required by Singapore Civil Defence Force (SCDF).
• Conduct relevant basic fire safety awareness training to employees and in-house fire fighting team.
• Conduct monthly fire safety inspection for workplace.
• Assist in the formation of Emergency Response Teams (ERT) and assist in training for the ERT members
• Attend to annual fire certification by SCDF
• Perform fire safety inspections within premises to prevent fire hazard are created and no violation of Fire Safety regulations
• Ensure that all occupants are familiar with the means of escape located within the premises
• Correspond with SCDF on all matters pertaining to fire safety within the premises
• Conduct annual fire drill exercise for occupants of the premises
• Conduct 1 Table-Top Exercises (TTX) within the premises each year
• Ensure Maintenance works on the fire proetextion system are carried out accordingly to FSSD regulation by company contractor.
• Promote fire safety awareness programme for occupants of the premises
• Prepare annual report to FSSD on behalf of client.
• Attend to agencies related to Fire Safety Matters e.g Insurance. (If required)
• Prepare and implement the Arson Prevention Plan for the premise.

Requirement:

• Registered Fire Safety Manager
• At least 4 years experience in FSM
• Able to make 2 visits per month (4 hrs each Visit)
• Singaporean / PR

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The IT Category & Sourcing Manager at Central Procurement Office is responsible for managing IT category buy and maximize the value of the spend. The IT Category & Sourcing Manager must be able to plan, lead, execute, track and manage sourcing for different IT sub-categories including but not limited to Server & Storage, Network & Cabling, IT security, IT Application Services, Website Management Services.

• Plan, lead, execute, track and manage the sourcing for IT category buy while working with NUS IT technical experts
• Build in-depth technical knowledge of the IT sub-categories on the job. Proactively monitor relevant markets and anticipate market fluctuations by monitoring price and market trends
• Review monthly spends, savings and compliance reports and lead effort to manage supplier performance and qualification
• Incorporate key performance indicators such as price, delivery, quality, policy compliance and supplier performance in all IT category sourcing
• Manage supplier relationships and resolve supplier issues as well as being proactive in management of supplier risks. Foster supplier development and innovation by building strategic partnerships with key suppliers
• Negotiate contract/supply agreements to secure the best price for the best quality of goods, services and contractual terms
• Utilise data analytics to provide insights into IT category performance and opportunities for optimisation
• Conduct regular supplier review for performance and sustainability key indicators

Requirements

• A recognized University degree
• Minimum 5 years working experience in IT infrastructure and/or Application development areas
• Able to write IT technical specification and involved in the procurement process
• Prior experience with government procurement processes is a bonus
• Possess project management, problem-solving and negotiation skills
• Proficient in desktop applications such as Microsoft Office - Word, Excel, PowerPoint and Outlook
• Strong proficiency in written and spoken English for drafting tender specifications and facilitating effective communication

JOB RESPONSIBILITIES

1. Develop business reports on new revenue streams, improved products and new businesses.
2. Build good relationships with clients/ customers.
3. Engage with business partners, suppliers and vendors for new business agreements.
4. Review targets and goals across teams.
5. Use business network and support knowledge sharing sessions to explore new business opportunities.
6. Interact with clients and respond to important inquiries about the company’s products or services

Skills and qualifications

1. Proven record of sales growth
2. Experience in customer service, marketing, or a sales-related field
3. Strong knowledge of business and sales growth techniques
4. Exceptional project management skills
5. Clear verbal and written communication skills
6. Enthusiasm for the company and its growth potential

Preferred qualifications

1. Experience in managing sales or marketing teams
2. Sharp negotiation and networking skills
3. Organizational skills
4. Problem-solving skills
5. Educational background in business, marketing

MNC Client in Heavy Machinery Equipment

This position will be based in Singapore and be accountable to continue and escalate the established sales growth within assigned territories within the Asia region.

He/She will reports to the Senior Sales Manager to Increase the sales growth within the defined territories

Meet Sales budgets

Provide Sales quotations with product specifications

Workout Cost of Sales

Development of distribution network

Maintain a strong working relationship with the distribution network

Develop and maintain good contact with major rental companies

Assist the dealers with commercial and technical support

Assist the dealers to forecast and plan the requirements to allow continuing sales with the view to increase overall sales volumes

Work together with global product department on their various initiatives like NPDC, IPD, IPC etc.

Work together with Marketing Department on specific promotional activities like new product launch, marketing literature.

Give feedback on market assessments

JOB SUMMARY

• We are seeking a passionate and innovative developer to join our team, focusing on projects supporting financial reporting, calculating reserves and produce independent valuations. This role is ideal for a candidate with a strong experience in building products with a keen interest in working within the financial domain.

RESPONSIBILITIES

• Work with the business teams to understand their requirements.
• Design and implement solutions to automate and optimize financial reporting
• Design and implement solutions to calculate adjustments and reserves
• Design and implement solutions to calculate independent valuations
• Document the related IT policies and procedures.
• Undertake continuous improvement of the current systems and infrastructure.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Valuation Methodology Team to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Valuation Methodology team
• Front Office
• Modelling & Analytics Group
• Model Validation group
• Other IT Teams

Our Ideal Candidate

• 4+ years experience in python, (django, flask)
• Bachelor of Computer Science or Computer Engineering
• Business Communication

Role Specific Technical Competencies

• Python (e.g. Django, Flask)
• Javascript (e.g. Angular, React, Node)
• Development Tools (IDE, GIT)
• Databases / SQL
• Functional programming (Haskell, Scala etc)
• Software Architecture and Design Concepts
• Financial products, market data, derivatives

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Beauty Advisor Responsibilities:

• Consulting with clients to determine their skin type, skincare concerns, and style preferences.
• Recommending products that fit the client's needs, preferences, and budget, and plaining how the products work.
• Responding to customer questions and complaints.
• Making sales, processing returns, and maintaining a balanced cash register.
• Planning and taking part in store events.
• Designing and maintaining attractive displays and managing inventory.
• Handling administrative and clerical duties, such as ordering stock and maintaining customer relationships

. Minimum 3 years of experience in facility management

. Overseas work experience preferred

. Oversee overall Property & Facility management, planning, systems and controls on any assigned sites in Vietnam

· Plays a significant role in long-term planning, including an initiative geared toward operational excellence.

. Competitive salary USD2,000 - 3,000

Overall execution and completion of the project

• Prepare and monitor the Master and Short-term Construction Programmes of the project

• Appraise the suitability of the construction techniques and method statements

• Carry out simple design calculations

• Monitor the day-to-day operations of the project

• Supervision and monitoring of the project's progress

• Solve technical problems encountered

• Corresponding with Client, Consultants and subcontractors to ensure smooth operations of the project

• Ensure that all construction are done according to the specific drawings, certification and quality

• Co-ordination of subcontractors for all the projects

• Overseeing the implementation of the Project Quality Plan

• Ensuring the implementation of safety regulations and good housekeeping practice at site

• Process and finalisation of claims

Civil engineers create, improve and protect the environment in which we live. They plan, design and oversee construction and maintenance of building structures and infrastructure, such as roads, railways, airports, bridges, harbours, dams, irrigation projects, power plants, and water and sewerage systems.Civil engineers plan, design, and supervise the construction and maintenance of building and infrastructure projects. These projects may include facilities, bridges, roads, tunnels, and water and sewage systems.

What is an HR department? In simplest terms, the HR (Human Resources) department is a group who is responsible for managing the employee life cycle (i.e., recruiting, hiring, onboarding, training, and firing employees) and administering employee benefits.

• Recruitment and hiring.
• Training and development.
• Employer-employee relations.
• Maintain company culture.
• Manage employee benefits.
• Create a safe work environment.
• Handle disciplinary actions.

JOB DESCRIPTION

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENTS

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills.

Our client, a leading technology company in Senoko area, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as a:

Sales Account Manager

Job Description:

1. Build strong client relationships to maintain old business and acquire new customers for IBMS/BMS Systems in local market.

2. Maintain regular communication with clients to ensure that all of their needs are understood and addressed.

1. Collaborate with various internal departments and consultants to ensure that they fulfill all customer requests and focus on improving the customers’ experience.

2. Resolve complaints and keep track of all processes that pertain to the client’s desires.

3. Build and strengthen the relationship with M&E consultants, contractors and developers.

4. Collect and analyze data concerning consumer behavior to understand changing needs to ensure the KPIs are met.

5. Prepare quotations, tender compliances and marketing proposals.

6. Other ad-hoc duties as assigned.

Job Requirements:

1. Diploma or Degree in Engineering or equivalent.

2. Those without any experience with keen interest in automation technology can be considered for entry level position

3. Good understanding of IBMS/BMS Systems

4. Able to build and maintain good rapport with all internal and external stake holders including clients, M&E consultants, contractors, developers and team members.

5. Excellent negotiation, communication and presentation skills.

6. Professional experience in a sales or customer service role.

7. Excellent organizational skills and attention to detail.

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Manager, Fund Accounting based in our Vistra, Singapore office. This is a full-time and permanent position reporting to the Associate Director, Fund Accounting.

Key responsibilities:

• Be the primary client service contact for assigned portfolio. Monitor and respond promptly to client requests. Strengthen client relationships.
• Main point of contact on a day-to-day basis for operational matters and critical issues that need to be addressed before work get disseminated to the other team member
• Reviewing financial statements, management accounts and accounting packages
• Proficient in drafting wordings for disclosure wordings for IFRS/US GAAP accounting conventions
• Reviewing Capital Account Statements and Net Asset Values
• Reading/understanding Fund documents like Subscription documents, partnership agreements, and shareholder agreements for existing/new fund and explaining the key terms to team members
• Reviewing capital call and distribution notices
• Preparing/Reviewing waterfall and equalization workings
• Coordinating and dealing with Fund investors on meeting investor’s specific reporting requirements
• Reviewing investor requests and any ad hoc requests from client.
• Working closely with other teams (i.e. Cash Management, Investor Services and Corporate Secretarial) to ensure overall operations are running smoothly.
• Providing formal/informal training to staff on both accounting and private equity/industry aspects
• Undertake management and general administration and other special projects as assigned by the Management.

Key requirements:

• Degree in Accountancy (CPA/ACCA/ACA) or Finance or equivalent.
• 7 – 8 years of accounting / auditing experience with at least 4 years in Private Equity Fund industry, part of which must have been in management or supervisory capacity.
• Sound knowledge of Singapore FRS/IFRS and US GAAP.
• Solid understanding of operational functions including Fund Structures, Fund Accounting, Equalisations, Calls/Distributions and Waterfall models.
• Effective client relations, teamworking and management skills.
• Time management and multi-tasking.
• Analytical, independent and resourceful.
• Familiarity with Investran accounting system and experience in process improvement will be viewed favourably.
• Strong working knowledge of MS Excel and MS Word.

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.
Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

Reporting to the Account Director, the Account Manager is expected to:

• Be the primary liaison between the Agency and the Client for all ongoing projects, ensuring the briefs are met with quality and timeliness
• Manage operations and implementation of through-the-line campaigns
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production
• Ensure projects follow the overall strategic direction of the brand
• Control the financial health of all projects
• Build enduring relationship with clients and inspire client confidence in the Agency
• Actively pursue digital opportunities and innovative ideas

Required Skills & Preferred Qualifications:

• Min. 3 years of account management experience in a creative agency (preferable), or equivalent experience you deem more compelling
• A passion for digital and marketing communications innovations and creativity
• Excellent client management and presentation skills
• Excellence at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed
• Ability to serve as a liaison between Production, Creative, Strategic and Development agency divisions
• Proficient in Microsoft Excel and Microsoft PowerPoint

Job Description:

· Strategically plan and manage logistics, warehouse, and transportation for inbound and outbound deliveries

· Liase with supplier, manufacturers, and retailers.

· Keep track of quantity, stock levels, delivery times, transport costs and efficiency.

· Arrange warehouse, plan routes and process shipments

· Prepare the stock checks, stock transfer between retail shops and ensure sufficient stock in every retail shops.

· Refine workflow and offer recommendations to improve productivity, quality and efficiency of operations

· Coach, guide and train other colleagues and develop a high performing team that meets agreed objectives and delivers best practices results, added value and continuous improvements.

· Familiar with company’s policies and procedure

· Develop a strong working relationship, team-work with in-store managers and colleagues

· Perform and complete all jobs assigned as required by superior.

Requirements:

· Knowledge of retail management best practices.

· Strong desire to learn and succeed

· Strong sense of responsibility

· Outstanding communication and interpersonal abilities.

· Ability to multi-task and work in a fast-paced environment.

· Able to give clear directions and set expectations for staff.

Job Highlights:

· Career Growth Opportunity

· Attractive remuneration and benefits package

Job Description:

• Overall control and monitoring of projects’ operations, budgets & key personnel staffing

• Plan, schedule and track project timelines

• Ensure efficient use of manpower, equipment, material and resources on site

• Ensure high level of site safety and house keeping

• Manage and control good quality of work

• Managing subcontractors to ensure timely delivery and good quality of work

• Liaise with clients, consultants, subcons and etc.

Requirement:

• At least 5 years of experience

• Degree in Civil Engineering recognised by PE Board

• Preferably with experience public and private projects

• Able to lead and work independently

• Good technical knowledge and interpersonal skills

Element has an opportunity for a Business Development Manager responsible for named accounts within a specific geographic area. In this role you will be responsible for pursuing sales opportunities to sell the full breadth of Element services within specified accounts in order to meet their assigned budget. You will support strategic or key accounts within your specified territory with any activities needed at local sites.

Job Duties:

• Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts
• Drive profitable sales expansion with a focus on acquiring new and re-engaging with dormant accounts, while growing existing clients
• Gather and analyze market and industry intelligence, metrics, and trends to determine customer needs
• Identify opportunities early in the sales cycle to ensure maximum share of wallet for Element
• Deliver business development related presentations, negotiate, and close business with nominated accounts, working in coordination with location business development resources
• Provide positive leadership and representation of Element to the public, customers, vendors, and to all employees through membership in professional organizations, serving on company project teams, conducting employee meetings and visiting work areas and interacting with employees. Represent company at industry association meetings to promote company and services offered
• Prepare reports and presentations showing sales volume by sector, region, location, potential sales, and areas of proposed client base expansion
• Follow up in a timely manner on quotations for the assigned customer base
• Achieve sales goals by converting, retaining and penetrating accounts
• Work closely with other sales roles and utilizes technical support to maximize the sales realized in the territory
• Lead access and persuasion steps in sales process, including qualifying, relationship building, needs evaluation, solution development/presentation and closing
• Identify full customer test needs to uncover additional opportunities within accounts across Element
• Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
• Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
• Build and maintain a working knowledge of Element's service offerings; participate in training/coaching opportunities
• Ensure compliance with all Element policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook
• Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance

Job Requirements:

• 10 years of Technical experience with Sales responsibilities
• Bachelors of Science in Material Sciences preferred but other four year degree will be considered
• Testing, metallurgical or composites experience a plus
• Experience in interpreting testing procedures and requirements
• Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel)
• Availability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the company
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities
• Well-developed oral and written communication skills to meet a variety of communication needs
• Good interpersonal skills that foster open upward and downward communication built on mutual respect
• Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions
• Ability to travel up to 75% of the time; some overnight travel may be required

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Oversee day-to-day operations of the bakery outlet, including opening and closing procedures.
• Supervise and lead a team of staff members to deliver good service quality and customer satisfaction.
• Train, mentor and supervise new staffs providing guidance and support to ensure high performance and productivity.
• Foster a positive working environment and team cohesion.
• Address customer complaints and resolve issues promptly.
• Monitor customers' feedback and implement improvements.
• Recruiting, conducting training and onboarding for new employees.
• Schedule shifts and manage employees' workloads.
• Oversee inventory levels and stock replenishment.
• Conduct regular stock audits and manage stock discrepancies.
• To perform cashiering function and manage opening/ closing of daily cash sales handling and financial transactions.
• Track sales targets and performances monitoring.
• Analyze sales data to identify trends and areas for improvement.
• Maintain workplace safety and health policies and procedures.
• Maintain a clean and organized outlet environment.

Job Requirements:

• SINGAPOREANS ONLY
• Proven experience in a retail sales/ F&B environment, with at least 1-2 years in a Supervisory or Managerial role.
• Knowledge of bakery operations and food safety is a plus.
• Strong leadership and team management skills with the ability to motivate and develop staffs.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work effectively in a fast-paced, dynamic environment.
• Flexibility to work on weekends, public holidays and rotating shifts.

Interested applicants may Whatsapp your updated resume to 8494 4246

Responsible for the P&L, customer experience and overall profitability of the Luxury & Fashion Category in Krisshop through strategic planning of brand campaigns and ecom activities. Overseeing category sales, P&L, and ensuring robust representation of brands and product assortments.  

Responsibilities:

1. Drive both top and bottom line growth, effectively contributing to the achievement of P&L goals (sales, margins, and inventory).  

- Define, develop, execute and implement impactful marketing campaigns with a focus on the TR landscape to achieve qualitative and quantitative objectives.  

- Clear understanding of the ecommerce landscape to ensure digital touch points are well integrated within the consumer journey, drive innovation and business growth to increase sales.  

- Negotiate with partners for marketing support like MSA, GWP, discounts, vouchers, miles.  

- Lead Category Management efforts, encompassing tasks such as vendor acquisition, seamless onboarding, precise demand planning, dynamic pricing strategies, efficient stock management (active depletion plans)

2. Optimize TR landscape (field survey, assortment relevance, cannibalization and profitability risk) in collaboration with Demand Planner to provide new insights in a quarterly manner, including also the below:  

- Drive the business forward by constantly analysing and assess the effectiveness of the TR and E-commerce operations and current needs based on market competition, implementing new methods, systems and ways of working where relevant  

- Monitor sales targets achievement on monthly basis and propose recovery plans in advance when trend is going negative  

- Carefully monitor performance of all campaign activities, and prepare a post-campaign report with analysis and results for future improvement  

- Monitor closely the sell-in/out to ensure forecast accuracy & inventory depletion

3. Foster and manage relationships with both internal and external stakeholders, while spearheading cross-functional collaborations that enhance overall operational synergy.

4. Understanding the E-commerce landscape to develop promotional strategies to increase sales of products or brands outside of the TR catalogue

5. Working closely with the Demand team to ensure healthy inventory levels and promotional strategies are achieved

6. Work with internal Customer Experience team, Operations Team and Partners/Suppliers to resolve customer issues and queries.

7. Ensuring payments are made to Krisshop according to payment terms

Requirements

1. Strong and results-proven track record in delivering sales grown and/or business objectives.  

2. More than 5 years of experience in the Fashion industry with at least 3 years in people management role.

3. Excellent communication skills, commercial sense, problem solving skills, negotiation skills and data analytical skills to work effectively in a team within a flexible and fast paced dynamic environment. Equipped with the capability to drive actionable insights that fuel business expansion.

4. Good knowledge of the travel retail industry combined with strong understanding of the eCommerce platforms, products and digital marketing tools.

5. Good knowledge of the travel retail industry combined with strong understanding of Ecommerce Product Management.

6. Ability to manage and influence internal & external stakeholders.

7. Outstanding time management skills and the capacity to multitask effectively

8. Candidates with degrees in Business, Marketing, eCommerce, digital marketing are encouraged to apply. Your educational background will be viewed as a positive addition to your qualifications.