Total 79,474 customer experience manager job vacancies in Singapore

Our client is a leading player in helping companies and countries to optimize energy systems and reduce carbon emissions by data analytics.

Job Summary

We're seeking an Operations and Maintenance Specialist to join our team.

As a seasoned expert in both operational technology (OT) and information technology (IT), you'll oversee the operations and maintenance of our client’s product and applications.

Your expertise will span Resource Management, Building Management, and Carbon Management.

Key Responsibilities

• Serve as the primary point of contact for customers, providing top-notch support and ensuring seamless issue resolution.
• Develop and implement comprehensive operations and maintenance strategies to optimize system performance, capacity, and compliance.
• Collaborate with cross-functional teams, including Sales, Product, and R&D, to identify and address customer concerns, and drive process improvements.
• Conduct regular system audits and risk assessments to ensure adherence to ITIL regulations and ITSM best practices.
• Foster a culture of continuous improvement, identifying opportunities for optimization and implementing changes to enhance customer experience.

Requirements

• A minimum of 5 years' experience in IT operations, technical support, or technical account management.
• Proven track record in managing high-profile customers and delivering exceptional service in a client-facing environment.
• Expertise in managing cloud services, Kubernetes, serverless environments, Docker, and Ubuntu operating systems.
• Hands-on experience with database management systems, including MySQL, PostgreSQL, ClickHouse, Redis, and Kafka.
• Understanding of streaming technology, including Kafka, and ITIL regulations.
• Azure or AWS professional certification is a plus.
• Excellent communication, interpersonal, and project management skills.

What We Offer

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• Collaborative and innovative culture
• Competitive salary and benefits package

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Position Purpose

The Senior Brand Manager plays a pivotal role within the marketing team, reporting directly to the Portfolio Manager. This position is responsible for the strategic leadership of key pillar brands, requiring a high level of strategic input to drive growth and market share. The Senior Brand Manager will lead the development and execution of brand plans that align with the overall portfolio strategy, driving innovation, advertising, and budget management to achieve business objectives.

Key Accountabilities

1. Leadership and Strategic Input:

· Take ownership of key pillar brands, providing strategic direction and leadership to achieve business objectives.

· Serve as a role model to Brand Managers within the team, fostering a culture of excellence and innovation.

· Gain exposure to leadership through line management of Graduate team members, providing guidance and mentorship where applicable.

2. Strategy Development:

· Lead the development of operational Brand Plans that align with the broader Portfolio Plan, identifying key initiatives to drive brand growth and market penetration.

3. Innovation:

· Drive innovation projects within assigned brands, identifying opportunities for product development or enhancement to meet consumer needs and market trends.

· Collaborate with cross-functional teams to develop and execute innovation projects that align with brand objectives and business goals.

4. Advertising and Campaign Management:

· Lead the briefing process to external agencies on media plans for the upcoming year, ensuring alignment with brand strategy and budgetary constraints.

· Oversee Campaign Sales Impact (CSIs) for campaigns running on assigned brands, ensuring effective communication of brand messaging and objectives.

· Support the Portfolio Manager in the development and execution of new advertising campaigns, leveraging consumer insights and market data to drive impactful creative strategies.

5. Budget Management:

· Manage the marketing budget on a day-to-day basis, ensuring adherence to allocated funds and optimizing spending to achieve maximum ROI.

· Collaborate with finance and other stakeholders to develop accurate budget forecasts and track spending against budgetary targets.

6. Reporting:

· Conduct regular reviews of brand performance, analysing key metrics and KPIs to assess effectiveness of marketing strategies and initiatives.

· Provide timely and insightful reporting to local teams within the marketing department, highlighting successes, challenges, and areas for improvement.

Health, Safety and Environment (HSE) Accountabilities

· Promote and participate in the Safety Management System and develop a proactive safety culture.

· Be a role model for working safely and promoting a safe working environment.

· Adhere to safe work procedures and systems in consultation with elected OH&S Representatives and team members.

· Proactively contribute to the identification and resolution of workplace hazards.

· Work safely at all times.

· Comply with all relevant environmental legislative requirements.

· Actively contribute to reducing waste, conserving water and energy and other sustainability initiatives.

· Comply with environmental management systems.

· Actively participate in understanding your environmental responsibilities.

Values and Core Competencies

Our culture is underpinned by a set of common values, which set the standard for employee behaviour. They should be translated into every aspect of work from relationships with customers and colleagues, to the way employees conduct themselves on a daily basis.

Values

1. Ambition

Core Competencies

· Performance

· Continuous Improvement

· People Development

Key Behaviours

· Set high goals and drive for performance

· Seek all opportunities for continuous improvement

· Identify areas for developing oneself and others

2. Engagement

Core Competencies

· Loyalty

· Accountability

· Tenacity

· Entrepreneurship

Key Behaviours

· Support positively and protect the company

· Account for his/her own activities and accept responsibility for them

· Overcome obstacles

· Demonstrate an entrepreneurial mind-set

3. With Simplicity

Core Competencies

· Pragmatism

· Transparency

· Accessibility

Key Behaviours

· Work in a practical and effective manner (with common sense)

· Act and communicate with clarity and transparency

· Ensure relationships are based on accessibility, modesty and proximity

Minimum Requirements

1. Formal Education & Statutory Requirements

Bachelor of Commerce/Business (Marketing Major) or related field or equivalent

experience

2. Essential Skills and Knowledge

· 4+ years of experience in brand management within the FMCG industry, with a track record of driving brand growth and market share.

· Proven leadership and strategic planning skills, with the ability to inspire and influence cross-functional teams.

· Strong project management abilities, with experience leading innovation projects and advertising campaigns from concept to execution.

· Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders at all levels.

· Analytical mindset with proficiency in data analysis and reporting tools.

· Budget management experience, with a demonstrated ability to optimize spending and drive ROI.

· Previous experience in dairy or food industry preferred, but not required.

Your new company

This is an education firm with a strong presence and branding.

Your new role

HR Partnership

• Full spectrum of HR functions, including talent acquisition, performance management and development
• Knowledge and advisory of HR policies and procedures, employment legislation, performance management, recruitment and rewards strategies
• Delivery of key HR projects such as performance management and promotional exercises
• Analyzing and identifying issues and providing recommendations on HR solutions.

HR Policies, Processes and Systems

• Initiate improvements to internal HR processes, systems and communications towards enhancing service experience.
• Educate People Managers and employees on policy/system changes and implications, as well as understand and gather their feedback and input.

Operational Excellence and Support on Faculty Affairs

• Engage in manpower planning and projection of faculty and work with Finance Business Partners and HODs on manpower projections, budget and costings.
• Establish clear understanding of the recruitment needs and work closely with the Shared Services team and hiring managers to hire the appropriate talent on a timely basis
• Assist in planning and implementing faculty performance appraisal exercise
• Support in the conceptualization and implementation of faculty development initiatives
• Manage onboarding and off-boarding matters
• Provide support on disciplinary or grievances matters
• Drive key employee initiatives such as awards and welfare matters
• Any other duties as assigned

What you'll need to succeed

• Degree with minimum 3 years of relevant HR working experience
• Good knowledge of Employment Act and Work Pass regulations

What you'll get in return

This is an excellent opportunity to be part of an education organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

[What the role is]

ASSISTANT MANAGER, CONTRACTS (CIVIL) (PROJECT & FACILITIES MANAGEMENT)

[What you will be working on]

With our increasing number of rail and road projects, there are always new contracts being called in order to keep Singapore's public transport system going and growing. LTA Safety & Contracts group plays a critical role in managing and resolving contractual issues for our various land transport projects. You will work on a diverse range of contracts for road and rail projects including the construction of stations, tunnels and viaducts. You will play a critical role, in our drive to ensure that the contracts with our vendor partners are administered in line with contract provisions and proper procedures. You are required to navigate matters on cashflow / budgetary forecasts, review of contractual arrangements, procurement and tender document preparation, cost data analysis, award of civil contracts, payment, claims and variation orders in addition to post-award contract administration.

[What we are looking for]

• Tertiary qualification in Building / Project and Facilities Management / Quantity Surveying
• Experience in cost estimation, contract administration or project management of multi-disciplinary engineering / construction projects
• Good knowledge of standard conditions of contracts specific to engineering or construction projects
• Ability to work well in a team
• Good verbal and written communication skills
• Those without working experience are welcome to apply

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Our Strategy and Transactions (SaT) team works with clients to manage their capital agenda to drive competitive advantage and increased returns. As part of a global team of 10,000 professionals in 100 countries you will advise clients on preserving, optimising, raising or investing capital.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities.

Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

You will be working in teams with experienced due diligence professionals, where you will learn and develop the skills you need to perform due diligence in a range of situations and sectors. When working on projects you will almost always be working as part of a wider cross service line team.

As you progress your career with EY, you will have the opportunity to work on more complex transactions, increasingly lead teams, begin to build relationships with our clients and other members of the corporate finance community and take on broader roles within our business.

Your key responsibilities:

• Help clients achieve their strategic goals, whether they are acquiring or divesting assets.
• Advise clients during the due diligence process to identify key value drivers and challenge assumptions about future performance
• Work with other EY service teams to deliver an integrated service to our clients.
• Likely to also work on a number of cross border assignments working with other EY offices around the world

Skills and attributes for success

• Prepare analyses of historical and pro forma financial information to assess trends and fluctuations that may impact cash flow requirements and deal valuation
• Perform industry and company research utilizing online tools and publicly available information
• Assist in researching technical accounting issues to evaluate implications on transaction valuation and structuring
• Assist in preparing reports and schedules that will be delivered to clients and other parties
• Develop and maintain productive working relationships with client personnel

To qualify for the role you must have

• Bachelor's degree with minimum 5 years of relevant work experience
• Entrepreneurial mind set and business acumen
• Passion for helping clients achieve their potential
• Able to analyse financial and non-financial information to formulate views and conclusions.
• Familiar with fundamental concepts of accounting including IFRS
• Good presentation skills and prior audit experience would be advantageous
• Possess data analysis & critical thinking skills with a flair in MS Excel applications

Ideally, you’ll also have

• Transactions/auditing experience
• Client facing experience from a professional services background

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Apply today.

Our Client is in the Industrial Manufacturing Industry. Due to their current expansion plan, they are looking for an Assistant Procurement Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze spending data to support sourcing strategies and annual procurement planning/development.
• Research supply markets, vendors, and products to inform procurement decisions.
• Drive cost-saving initiatives and optimize procurement processes.
• Implement group procurement strategies and policies in alignment with organizational objectives.
• Conduct tender exercises in compliance with policies and make recommendations to the Tender Committee.
• Work with stakeholders to identify opportunities for cost reduction, efficiency, and risk mitigation.
• Monitor procurement spending and industry trends to inform purchasing decisions.
• Oversee strategic supplier performance and develop risk mitigation plans.
• Assess and audit suppliers for compliance with ethical, social, and environmental standards.
• Collaborate with internal teams to integrate responsible sourcing practices.
• Evaluate and improve procurement systems to address inefficiencies and enhance usability.
• Lead or participate in projects to implement new tools and streamline procurement operations.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Degree in Supply Chain / Business Management or other related field of studies.
• Minimum 8 years’ relevant experience.
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

We are looking for a dynamic and experienced EUC Project/Operations Manager to lead the implementation and management of end-user computing (EUC) services. This role demands strong technical expertise, strategic planning, and collaboration skills to drive impactful initiatives and ensure seamless delivery of EUC services.

Role Details:

• Working Hours: Monday to Friday
• Location: Central, Singapore
• Job Type: Contract
• Salary Package: Up to $9,000 (basic) + AWS

Key Responsibilities:

• Translate business requirements into robust infrastructure designs, ensuring availability, capacity, resiliency, security, and continuity.
• Develop and manage project budgets, including forecasts for maintenance contracts.
• Oversee the design, deployment, configuration, and delivery of IT infrastructure projects (desktops, laptops, mobile devices, etc.) in partnership with service providers.
• Ensure efficient daily operations and support for application infrastructure services.
• Collaborate with government agencies and central services teams to deliver government-wide application services.
• Drive new initiatives and service enhancements leveraging EUC technologies.
• Maintain compliance with IM8 and agency IT policies, ensuring alignment with best practices and standards.

Requirements:

• Education: Bachelor’s degree in Computer Science, Computer/Electronics Engineering, Information Technology, or a related field.
• Experience: Minimum 5 years of proven experience in designing, deploying, and managing enterprise ICT infrastructure for EUC services.
• Strong technical knowledge in EUC technologies, infrastructure security, and mobile device management.
• Prior experience working with government projects or agencies is a significant advantage.

What We Offer:

• Innovative Environment: Work with cutting-edge technologies in a forward-thinking team.
• Professional Growth: Access to continuous learning opportunities and career progression.
• Meaningful Impact: Contribute to the digital transformation of public services.

Apply now!

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

We are seeking a Service Delivery Manager to lead and manage the delivery of IT services, ensuring they align with business needs and deliver exceptional customer value. The ideal candidate will have a strong background in IT service management, stakeholder engagement, and operational excellence.

Role Details:

• Working Hours: Monday to Friday
• Location: Central, Singapore
• Salary Package: Up to 9k (basic) + AWS

Key Responsibilities:

• Oversee end-to-end service delivery, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Act as the primary liaison between clients, internal teams, and external vendors to ensure seamless service delivery and issue resolution.
• Develop and implement service delivery strategies, processes, and improvements to enhance operational efficiency.
• Monitor, report, and analyze service performance metrics to identify trends and areas for improvement.
• Manage incidents, escalations, and changes in a timely manner, maintaining a focus on customer satisfaction.
• Ensure adherence to ITIL practices and industry best standards in service management.
• Drive continuous service improvement initiatives to optimize resources and processes.
• Prepare and present service delivery performance reports to stakeholders.

Requirements:

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum 5 years of experience in IT service delivery or service management roles.
• Strong knowledge of ITIL processes; ITIL certification is a plus.
• Excellent stakeholder management and communication skills.
• Proven experience in managing teams, vendors, and service contracts.
• Ability to work under pressure, prioritize tasks, and meet tight deadlines.
• Experience with service delivery in government or large enterprise environments is an advantage.

What We Offer:

• Collaborative Culture: Work with a talented and diverse team in a dynamic environment.
• Growth Opportunities: Access to training and development programs for career advancement.
• Impactful Role: Be at the forefront of delivering transformative IT services.

Join us to lead impactful IT service initiatives that drive customer success and operational excellence!

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

We are excited to announce that we are actively seeking a Sales Manager of FMCG Business Development to join our team.

You will be responsible for overseeing and executing our retail and FMCG strategy, driving sales growth, and ensuring exceptional customer experiences. Your leadership will be instrumental in expanding our market presence and delivering profitable results.

Key Responsibilities:

- Develop and implement a comprehensive retail and FMCG business plan, aligned with the company's overall objectives.

- Drive sales growth and maximize revenue generation through effective strategies and tactics.

- Build and maintain strong relationships with key retail partners and distributors to optimize our market reach.

- Lead and inspire a high-performing team, fostering a culture of collaboration, accountability, and continuous improvement.

- Analyze market trends, consumer behavior, and competition to identify and capitalize on business opportunities.

- Ensure optimal inventory management, pricing strategies, and promotional activities to drive sales and profitability.

- Monitor and measure key performance indicators, providing regular reports and insights to the senior management team.

Qualifications:

- Minimum 5-8 years of experience in senior leadership roles within the FMCG industry.

- Proven track record of success in driving sales growth and achieving business targets.

- Strong knowledge of retail operations, supply chain management, and consumer trends.

- Excellent leadership and communication skills, with the ability to motivate and inspire teams.

- Strategic thinking and problem-solving abilities, with a focus on results and innovation.

- Strong commercial acumen and business understanding, with the ability to make data-driven decisions.

- Bachelor's or Master's degree in Business Administration or related field.

An Assistant Outlet Manager with Conrad Hotels and Resorts assist in managing the outlet by directing and coordinating all activities, providing assistance to the team and ensuring a consistent delivery of excellent Guest and Member experience whilst working within budgeted guidelines.

What will I be doing?

An Assistant Outlet Manager with Conrad Hotels and Resorts assist in managing the outlet by directing and coordinating all activities, providing assistance to the team and ensuring a consistent delivery of excellent Guest and Member experience whilst working within budgeted guidelines. To successfully fill this role, you should manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton Worldwide brand standards:

• Oversee and support the day-to-day operations of the outlet in the absence of the Outlet Manager
• Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
• Ensure Team Members maximize all sales opportunities
• Ensure Team Members consistently maintain brand standards and high levels of customer service
• Communicates effectively with guests, subordinates, immediate superior and other section heads
• Manage guest queries/complaints in a timely and efficient manner
• Identify and solve problems in the outlet in a professional manner
• Accurately manage all transactions during service
• Manage Team Member schedules, stock, and wastage levels
• Ensure all operational equipment is use to its appropriate function and well maintained
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation
• To perform any other duties as assigned by immediate superior

What are we looking for?

An Assistant Outlet Manager serving Hilton Worldwide Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow

• Previous experience in organizing food & beverage service in a range of outlets
• Experience in supervising a team
• Ability to demonstrate delegation skills
• Possess strong organizational skills, ability to work with flexible work schedule, be a team player and a dynamic leader
• Flexibility to respond quickly and positively to a range of work situations
• A passion for developing others to be part of a winning team
• Flexibility to assist other F&B outlet whenever necessary

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

# Treasury & Trade Solutions (TTS) business

# Project Management with regular client interactions

# 3 months contract

Key Job Responsibilities

Project Leadership and Strategy Implementation:

• Lead project planning, scheduling, and coordination to ensure timely delivery and high-quality outcomes.
• Develop and implement risk management plans to mitigate project risks and demand plans to ensure smooth project execution.
• Understanding the Project - Budget, actively for contract engotiations along with legal teams

Executive Communication and Reporting:

• Prepare and deliver executive-level briefings and materials to senior members of the team ensuring clarity and alignment with business objectives.
• Serve as the primary point of contact for executive stakeholders and internal teams (Sales, Product, Operations, Technology), maintaining continuous communication and transparency throughout project lifecycles.

Stakeholder Engagement and Team Collaboration:

• Strong relationships with stake holders at all levels
• Collaborate with cross-functional teams to gather and analyze business requirements, ensuring they are clearly defined and integrated into project plans.
• Lead regular governance forums where different aspects of the project delivery, SLAs, risk and control items and etc...

Continuous Improvement and Innovation:

• Continuously evaluate project processes and outcomes, identifying areas for improvement and innovation.
• Stay abreast of industry trends and technological advancements to incorporate best practices into project management, including refining business requirements gathering processes.

Accountability and Success Metrics:

• Take full responsibility for the engagement’s success, tracking performance metrics and adjusting strategies as necessary to meet business objectives.

Qualifications/Experience

• Bachelor’s degree with 5 to 10 years of experience as a technology-focused Program Manager or in a similar leadership role in a financial /Banking services industry
• Project management certifications, such as PMP, Agile, or equivalent.
• Experience with project management (5years) with regular client interactions
• Proven experience defining and managing KPIs/SLAs/Milestones to drive multi-million dollar businesses, with regular reporting to senior leadership.

Send your Cv to [email protected]

Description:

• Ensure efficient HR operations, compliance, and employee engagement.
• Ensure compliance with labor laws, regulations and maintaining up-to-date knowledge and implementing necessary changes.
• Assist in recruitment, onboarding, exit and retention strategies.
• Support the development and implementation of HR policies and procedures.
• Processing of payroll and ensure that they are accurate and timeliness.
• Contribute to training and development programs.
• Manage employee records and ensuring compliance with labor laws.
• Act as a point of contact for employee concerns and resolving workplace issues.
• Prepare of reports to support decision-making.
• Coordinate employee engagement activities and fostering a positive workplace culture.
• Support the administration of employee benefits such as insurance and retirement plans.
• Assist in the yearly budgeting and performance management exercises

Requirements:

• Degree/Diploma in Human Resources, or a related field.
• 5 years of experience in HR or a related role.
• Strong understanding of HR principles, labor laws, and best practices.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Ability to manage multiple tasks effectively and meet deadlines.
• Problem-solving skills and a collaborative mindset.

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on “apply now” or send your updated resume to [email protected]

Jayden Kua Jing Yu
Registration Number: R24124814
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Business Development Executive (F&B Industry)

• Working days: 5.5 days work week
• Working hours: 8.30am - 5.30pm
• Salary: $3000 to $4000 + Car Allowance $1200 + Commission (quarterly) + AWS (Dec) + Bonus (June)
• Location: Senoko S Rd (Sembawang)

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

The Project team is currently looking for suitable candidates to join as Assistant Contract Manager to drive the ongoing and new projects in the company.

Duties & Responsibilities:

• Liaise with Director & Project Team to resolve any contractual disputes arising in the projects. Investigate and resolve or refer as appropriate disputes/complaints in accordance with contractual requirements in a timely manner

• Liaise with clients, sub-contractors, and suppliers on project requirements.

• Oversee overall planning and execution to ensure optimization of resources and manpower

• Initiate, co-ordinate and oversee the interactions with the various involved disciplines/personnel to support the project

• Provide support in administering the main contract.

• Responsible for full QS work including valuation, submission of variation works, budgeting, controlling of cash flow and cost, processing of claims, contract payments, and settlement of final accounts, working with procurement team on the administration of projects.

• Assist to prepare tender and contract documents including bills of quantities.

• Prepare and analyze costings for tenders.

• Provide advice on contractual claims and procurement strategy.

• Analyze outcomes and write detailed progress reports.

• Value completed work and make progress claims.

• Track of any variations for ongoing projects that may affect costs.

• Undertake cost analysis for repair and maintenance project work.

• Prepare and submit catalogues and sample boards.

• Other ad-hoc duties as assigned by the HOD’s.

Qualifications & Experience

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.

• Minimum 5 years of related working experience in residential and industrial projects.

• Good working knowledge in Mechanical and Electrical.

• Good knowledge of Singapore health and safety rules and regulations.

• Ability to use software tools for costing and budgeting.

• Organizational skill with attention to detail, adaptable and flexible.

• Good communication and facilitation skills.

• Ability to work well in a team as well as independently and demonstrate initiative and commitment.

Other info

• Engineering and construction company

• Salary $5,000 - $7,500

• 5-day work

• Woodlands

Interested candidates, pls apply with resume in MS Word format

You may email to [email protected]

EA License No: 17C8809

EA Reg No: R1108561

Resourcing

• Consistently review staff headcount across teams in relation to overall EOM budget
• Partner HODs to support and facilitate resourcing needs
• Work with HQ Recruitment team to support Strategic Hiring

Talent Development

• Execute the talent management processes to identify, develop and retain talent to sustain a healthy succession pipeline for leadership and key positions
• Review and enhance the talent management framework to ensure progressive talent management policies and processes
• Engage management on career development and rotation plans for talent, and succession plans for key positions
• Ensure proper follow-through of key decisions undertaken at talent review meetings

Employee Engagement

• Organize annual engagement sessions with HODs and partner with HODs to address critical people related issues. Work with HODs to ensure follow-through and publish key actions.
• Demonstrate good understanding and appreciation of ground sentiments, and be able to synthesize data, and harness key insights in the process of translating Organisational Development (OD) objectives into employee engagement and communication strategies.
• Plan, design and execute engagement strategies to improve the employee experience and work culture and understanding needs of our people
• Develop initiatives that deliver a more positive employee experience
• Coordinates with vendors and/or managers to organize regular team building activities

Employee Recognition

• Lead employee recognition initiatives
• Any other task/initiatives as assigned

Requirements

• Preferably 2 years of experience in HR, in the area of Talent Management or Employee Engagement
• Strong analytical ability with excellent written and verbal communication skills
• Strong interpersonal skills with proven track record in stakeholder management
• Able to work effectively independently and in teams

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Our Strategy and Transactions (SaT) team works with clients to manage their capital agenda to drive competitive advantage and increased returns. As part of a global team of 10,000 professionals in 100 countries you will advise

clients on preserving, optimising, raising or investing capital.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities.

Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

You will be working in teams with experienced due diligence professionals, where you will learn and develop the skills you need to perform due diligence in a range of situations and sectors. When working on projects you will almost always be working as part of a wider cross service line team.

As you progress your career with EY, you will have the opportunity to work on more complex transactions, increasingly lead teams, begin to build relationships with our clients and other members of the corporate finance community and take on broader roles within our business.

Your key responsibilities:

• Help clients achieve their strategic goals, whether they are acquiring or divesting assets.
• Advise clients during the due diligence process to identify key value drivers and challenge assumptions about future performance
• Work with other EY service teams to deliver an integrated service to our clients.
• Likely to also work on a number of cross border assignments working with other EY offices around the world

Skills and attributes for success

• Prepare analyses of historical and pro forma financial information to assess trends and fluctuations that may impact cash flow requirements and deal valuation
• Perform industry and company research utilizing online tools and publicly available information
• Assist in researching technical accounting issues to evaluate implications on transaction valuation and structuring
• Assist in preparing reports and schedules that will be delivered to clients and other parties
• Develop and maintain productive working relationships with client personnel

To qualify for the role you must have

• Bachelor's degree with at 8 years of relevant work experience
• Candidates with lesser experience may be considered for Associate level
• Entrepreneurial mind set and business acumen
• Passion for helping clients achieve their potential
• Able to analyse financial and non-financial information to formulate views and conclusions.
• Familiar with fundamental concepts of accounting including IFRS
• Good presentation skills and prior audit experience would be advantageous
• Possess data analysis & critical thinking skills with a flair in MS Excel applications

Ideally, you’ll also have

• Transactions/auditing experience
• Client facing experience from a professional services background

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Apply today.

Your new company

Client is an electricity distribution company in Singapore seeking to hire 2-year Executive Assistant in Metering Data Management.

Location: Kallang

Salary: up to $2,800 (+ sign-on bonus & completion bonus)

Work hours: Monday – Friday: 8.30am – 5.30pm / 9am – 6pm

Your new role

· Perform daily operational duties for Manual and Remote reading related activities via the various meter reading and billing systems and following up with relevant parties to resolve daily operational issues

· Perform User acceptance testing for meter reading and billing system changes and upgrade activities

· Attend to enquiries via Case Activities, telephone and emails

· Any other ad-hoc duties as assigned by supervisor

What you'll need to succeed

· Diploma from a recognized institute

· Possess good knowledge in Microsoft Excel

· Possess good knowledge in SAP system would be advantageous

· Able to work well both independently and as part of a team in a dynamic environment

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

We are looking for customer service executive who are willing to learn how to assess a medical claim. Training will be provided.

JOB SCOPE:

· To form part of a team dedicated to desk top claims handling for insurers and self-insureds

· To manage from first notification of loss to settlement of Accident & Health claims

· To assess policy liability and determine quantum

· To adhere to strict Service Level Standards

· To Liaise with Brokers and Policyholders

· To keep records of accurate and up to date data

· Provide a high level of customer service

· Request financial payments externally

EDUCATION & EXPERIENCE:

· Degree/Diploma level education

· Minimum 1 year of working experience in insurance industry

· Candidates with medical knowledge will have an advantage.

· Self-motivated

· Honest and Reliable

• Location: Bencoolen
• Working hours: Mon to Fri, 8.30am to 5:00pm
• Salary range: $2500 - $2800 + $80 Handphone Allowance + Contract Completion Bonus

Requirements:

• ITE/Diploma holder with 1-2 years relevant experience
• With relevant customer service & admin experience
• This is a 1 year 6 months contract role, with opportunity to convert to permanent.

Responsibilities:

• Liaising and co-coordinating with customers on sales orders and enquiries
• Invoicing, P/O and D/O, purchasing / receiving
• Order processing
• Administration duties
• Supply chain management duties (back up)

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Duration: 6 months contract (Start Jan 2025 - July 2025)

Location: Gombak

Working hours: Mon - Fri (8am - 530pm)

Responsibilities

• Responding to customer inquiries and resolving issues in a timely and professional manner
• Managing customer accounts, and government schemes and updating information as needed
• Assisting with inquiries, follow-up, benefits, etc...
• Maintaining accurate records and documentation
• Coordinating with other departments to ensure smooth operations
• Providing administrative support to senior management as needed

Requirements

• Diploma/ Degree in Qualifications
• Previous experience in customer service and/or administrative roles
• Strong communication (both written and spoken) and interpersonal skills
• Proficiency in Microsoft Office and other relevant software applications
• Ability to multitask and prioritize tasks effectively
• Attention to detail and strong organizational skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/10233

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

BDM - We will count on you to:

• Reporting into the Head of Broking develop and execute strategies for new business penetration, with the purpose of gaining broking market share
• Evaluating existing sales practices and processes to enhance delivery and produce results
• Arranging new business meetings, creating and leading sales pitches
• Leading and closing complex sales and tenders
• Researching market trends and industry updates, for the purpose of building market credibility and knowledge
• Building relationships with internal and external stakeholders to ensure trust and long-term relationships conducive to new business activity

Client Manager - We will count on you to:

• Prepare and implement business plans and goals
• Build long-term relationships with key client decision makers and monitor changes within client organizations
• Manage all aspects of account management and service delivery to clients, ensuring client needs are met in line with agreed service standards
• Recognize and document revenue generation, growth, and other opportunities by actively developing additional business from existing portfolios and other sources
• Identify and document successful account retention and defense strategies to ensure business is retained
• Maintain awareness of potentially complicated claim-related matters and assist claims personnel in negotiating equitable claim settlements on behalf of clients.
• Develop meaningful working relationships with insurers through regular contact and liaison to better serve clients

• Solid understanding of data analysis tools and frameworks relevant to financing products
• Strong Communication skills
• Experience working for fintech/payment/lending pillars

about the company

My client is a leading Southeast Asian technology company founded in 2010. They are seeking a Senior Data Manager (Fintech/Payment/Lending) to drive impactful decision-making at scale and to influence multiple business lines.

about the job

• Conduct in-depth data analysis to identify trends, growth opportunities, and areas for improvement in user acquisition, conversion, risk management, and product development.
• Build and refine credit scoring models and actuarial models for insurance to enhance the company product offerings.
• Collaborate with local Financial Government and ensure regulatory compliance.
• Communicate complex data insights to technical and non-technical stakeholders in a clear and actionable manner.
• Stay updated on the latest data science trends and technologies, applying them to improve analytics capabilities for Financing products.
• Lead and mentor a team of 7 data professionals based in Indonesia, fostering a collaborative, data-driven culture.
• Work closely with stakeholders across the organization to deliver impactful, data-informed strategies.

successful candidate

Proven experience in credit scoring and risk modelling within the lending/payment/FinTech industry. Strong hands-on technical skills, with 80% of the role focused on direct contributions.

Experience managing a small team (up to 20% of the role is people management). Expertise in stakeholder management and a proven ability to liaise with regulatory bodies such as OKJ.

Solid understanding of data analysis tools and frameworks relevant to financing products.

whats on offer

The permanent role for Senior Data Manager (Fintech/Payment/Lending) will pay a salary range of $ 12,600 - 14,200 plus perks from the company. This is an opportunity for join a market leader that has grown year on year.

To apply online please use the 'apply' function, alternatively you can contact Olivia Toh at 84046595. (EA: 94C3609 / R22109942)

https://www.linkedin.com/in/Oliviatoh-032330132/.

The candidate will be part of MHC Project Management Office & Business Solutions and will be assigned to lead business requirement gathering in various projects or system enhancements. This is a hands-on role which requires understanding of Insurance & Healthcare process and system, strong analytical skills and a high level of accuracy when defining business specifications

Key Responsibilities:

• Liaise with end users to produce/refine business specifications (Business Requirement Document)
• Liaise with Sales, Operations, Finance, and IT teams to ensure accurate functional coverage
• Define and produce testing plan and provide guidance in user acceptance testing (UAT)
• Manage and escalate risks and issues to management (Issues, Risks & Action Management)

Competencies:

• Business oriented with a clear focus on results and deliveries
• Strong business acumen; keen to understand and quick to identify risks and opportunities.
• Be creative, innovative, pro-active, and convincing in terms of finding solutions
• Strong communication and presentation skills both verbal and written.
• Experiences in operations or IT project environment.

Requirements:

• Good knowledge in Apps, Webs, and mobile technology (prefer but not mandate)
• Degree in Information System, Computer Science, or professional certificates in relevant fields
• At least 3 years of working experiences in related fields
• Prefer with insurance, TPA or healthcare background