Total 7,953 customer experience manager job vacancies in Singapore

Site Operations Management

• Manage the daily operations and maintenance of signed sites.
• Collect and analyze core data, such as sales, equipment usage, and customer feedback, in a timely manner.

Sales Performance Improvement

• Collaborate with the BD/Sales team to develop and execute strategies for increasing sales at various sites, such as promotional activities and product upgrades.

Value-Added Business Development

• Identify and promote value-added opportunities for sites, such as introducing new machines, expanding functionalities, or integrating resources from other partners.

Cross-Department Collaboration

• Work closely with the product, R&D, logistics, and supply chain teams to facilitate equipment installation, maintenance, and feature updates.
• Maintain synchronized communication with backend departments like finance and HR.

Key Data Monitoring

• Oversee key performance indicators (KPIs) during site operations, such as sales revenue, equipment uptime, and repair response times.
• Provide regular operational feedback and propose improvement suggestions.

Relationship Management

• Maintain cooperative relationships with site owners to continuously optimize collaboration models.
• Preserve and enhance brand image with site partners.

Job Requirements

• At least 6-8 years of experience in site operations management, familiar with site expansion and maintenance processes.
• Strong in data analytics
• Experience in F&B, Retail, Machinery, Equipment or related industries preferred.
• Strong cross-department communication, project management, and problem-solving skills.
• Data-driven mindset with high sensitivity to key operational metrics.

Job Description:

• Review sales and other revenue-generating business plans, identify gaps, and implement proactive measures to optimize hotel room bookings, F&B venues, and conference space capacity to meet targets.
• Contribute to the hotel’s overall selling strategy and ensure alignment across departments to maintain high-quality standards and proactive selling.
• Conduct competitive analysis of the local market and implement strategies to ensure the hotel remains competitive.
• Develop and mentor the Sales Team, ensuring they embrace high-quality standards and proactive sales techniques.
• Respond to and convert incoming inquiries to achieve revenue targets.
• Handle group RFPs, create proposals, present to prospective clients, and negotiate and close hotel sales.
• Maintain accurate data entry of group and meeting inquiries using Delphi FDC.
• Build strong, lasting relationships with customers to fully understand their needs and deliver tailored solutions.
• Conduct briefings, meetings, and property tours to drive results and business opportunities.
• Make sales and telemarketing calls to engage prospective clients and solicit business.
• Host potential clients during site inspections and entertainment activities, where appropriate.
• Collaborate effectively with colleagues in hotel operations and other departments to maximize opportunities.
• Develop and submit weekly sales activity plans, including business leads and reports, in line with the Director of Sales’ requirements.
• Represent the hotel at industry events, trade fairs, and workshops, in coordination with the Director of Sales and the Business Development Department.
• Support the Director of Sales in coaching and training team members, as well as conducting performance-related assessments.
• Assist the Director of Sales and Commercial Director with other delegated duties.

Requirements:

• Strong sales background in MICE, preferably in a luxury setting. A self-motivated and results-driven salesperson.
• At least 3 to 5 years of experience in a similar role.
• Tertiary qualifications, or other collegiate-level degrees, are preferred.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Alvin Lee Meng Kim (Registration Number: R1435877)
AlwaysHired Pte Ltd
EA Licence No: 24C2293

[Job ID: 520708]

The Offshore Relationship Manager is responsible for managing and nurturing relationships with high-net-worth individuals (HNWIs) in Malaysia market, providing them with personalized financial services, investment advice, and wealth management solutions. This includes offering tailored banking solutions, identifying new business opportunities, cross-selling products, and ensuring the highest level of customer satisfaction.

Responsibilities:

• Advocate for and cross-sell a variety of banking products and services, including but not limited to loans, deposits, wealth management, bonds, equities, and foreign exchange (FX).
• Build, maintain, and enhance long-term relationships with both new and existing clients.
• Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Understand clients’ financial goals and needs to provide personalized banking solutions.
• Identify new business opportunities to acquire high-net-worth clients
• Meet and exceed sales targets and KPIs related to product uptake and client growth.
• Provide expert financial advice and guidance to clients, considering their specific financial needs and risk tolerance.
• Advise clients on wealth management, investments, and other banking solutions in line with the bank's offerings.
• Assist in the assessment and management of the credit risk for clients.
• Conduct thorough due diligence and ensure proper documentation for all new accounts and loans.
• Stay updated on market trends, economic changes, and regulatory updates that may impact clients and banking operations.
• Provide regular reports on client activities, sales performance, and market insights.
• Ensure clients receive top-tier service through proactive follow-ups and addressing any concerns.
• Resolve customer complaints or issues with efficiency, maintaining high client satisfaction levels.

Requirements:

• A bachelor’s degree in Finance, Business Administration, or related fields.
• At least 3-5 years of experience in banking, financial services, or sales, with a strong background in relationship management or wealth management in Malaysia.
• Strong communication and interpersonal skills with the ability to engage and build relationships with clients.
  Excellent understanding of banking products, financial markets, and investment strategies.
• Proficient in sales techniques, with a proven track record of achieving sales targets.
• Ability to work independently and manage a portfolio of clients effectively.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Position Overview:

The Sales and Marketing Manager for MRI Centres will oversee and lead the development and execution of sales and marketing strategies to drive business growth, enhance brand awareness, and build strong relationships with stakeholders. The role requires a dynamic professional with a deep understanding of the healthcare sector, exceptional leadership skills, and the ability to deliver measurable results.

Key Responsibilities:

Strategic Planning and Execution:

• Develop and implement comprehensive sales and marketing plans aligned with the business objectives of MRI Centres.

• Analyze market trends, competition, and customer needs to identify growth opportunities.

Sales Management:

• Lead the sales team to achieve and exceed revenue targets.

• Build and maintain strong relationships with referring physicians, healthcare providers, and corporate clients.

• Monitor and optimize the sales funnel to improve conversion rates.

Marketing Campaigns:

• Design and execute marketing campaigns to promote MRI services to target audiences.

• Oversee digital marketing efforts, including website updates, social media, and email marketing.

• Collaborate with creative agencies to produce promotional materials and advertisements.

Customer Engagement:

• Enhance patient experience by incorporating feedback and ensuring high standards of service.

• Organize outreach programs and health talks to educate communities about MRI services.

Budgeting and Reporting:

• Manage the sales and marketing budget effectively.

• Track, analyze, and report on key performance indicators (KPIs) and ROI of campaigns.

Team Leadership:

• Recruit, train, and mentor the sales and marketing team.

• Foster a collaborative and high-performance work environment.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field.

• Proven track record of at least 5 years in sales and marketing.

• Proven sales record in the healthcare or medical services industry is a must.

• Good knowledge of the healthcare market and referral networks.

• Excellent interpersonal and communication skills.

• Demonstrated ability to manage teams and achieve business goals.

• Strategic thinker with strong analytical skills and attention to detail

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We're seeking an experienced Business Development Manager to drive growth and expansion in the space and satellite industry. The ideal candidate will identify and capitalize on new business opportunities, build strategic partnerships, and foster relationships with key stakeholders.

Key Responsibilities:

1. Develop and execute business development strategies to expand our presence in the space and satellite market.

2. Identify and pursue new business opportunities, partnerships, and collaborations.

3. Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders.

4. Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies.

5. Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers.

6. Negotiate and close deals, ensuring revenue growth and profitability.

7. Represent the company at industry conferences, trade shows, and networking events.

Requirements:

1. 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry.

2. Strong network and connections within the industry.

3. Proven track record of successful business development and deal closure.

4. In-depth knowledge of space and satellite technologies, applications, and market trends.

5. Excellent communication, negotiation, and interpersonal skills.

6. Bachelor's degree in Business Administration, Engineering, or a related field.

Preferred Qualifications:

1. MBA or advanced degree.

2. Experience working with government agencies, space agencies, or international organizations.

3. Familiarity with satellite communications, Earth observation, navigation, or space exploration.

4. Certification in business development or sales (e.g., CBDO, CSO).

Skills:

1. Strategic thinking and planning.

2. Business development and sales.

3. Market research and analysis.

4. Partnership development and management.

5. Negotiation and conflict resolution.

6. Public speaking and presentation.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Assistant Sales Manager

Industry: Floral & Landscaping Service Provider

• 5 Working Days, Weekend & PH OFF
• 4 Days 8am-6pm, One Day 9am-6pm
• Basic Salary: $3,500 - $3,800 + 14 Days AL + Sales Incentives ( $300-$900 Per Month After Probation) + Transport Allowance (If Has Car) + Performance Bonus
• Location: Near to Bedok MRT , Singapore

Job Requirements:

• Degree or Diploma in any related field
• At least 2 years of experience holding a leadership role in Sales.
• Comfortable in using systems such as Microsoft Dynamics 365 Business Central.

Summary:

• Your role involves actively seeking new business prospects to meet sales objectives and expanding our client base.
• Additionally, you will cultivate and strengthen connections with new and existing clients, comprehensively understanding their requirements, offering tailored solutions, and introducing new or alternative products to address their needs.
• You will work closely with the sales team, utilizing strong communication and negotiation skills to identify, upsell and cross-sell opportunities for potential and existing clients.
• You will play a crucial role maintaining long-term partnerships and maximizing revenue from new and existing clients, for the company.

Duties and Responsibilities:

1. Account & Client Relationship Management:

Develop and maintain strong relationships with assigned clients.

Understand clients' needs, business objectives, and challenges to provide tailored solutions.

Provide consultation and proposals for indoor plants and landscape solutions.

Managing new and existing client accounts.

Act as the point of contact for clients and ensure a seamless and positive experience for clients.

2. Sales Target Achievements:

Focus on acquiring new customers to achieve revenue growth and meet sales targets

Additionally, aim to achieve revenue retention and growth from existing customers

Negotiate/close deals and handle customer feedback.\

3. Collaboration and Coordination:

Work closely with other departments such as operations, accounts, and CRS team.

Ensure a coordinated approach to client management.

Share insights and feedback from clients to improve products and services.

4. Performance Monitoring and Reporting:

Monitor and report on sales performance.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Assistant Funeral Operations Manager (Contract role, yearly renew)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $3,500 - $4500

Job Requirement:

• Minimum 2-4 years of assistant operation manager experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Duties:

1) Sourcing for new customer accounts

2) Maintain and service existing customer accounts

3) Review daily orders

4) Responsibility includes account receivable

5) Delivery of goods when required.

Requirements:

1) 1-2 years experience as sales executive in Horeca

2) O levels and above from recognised institutions

3) Positive & pleasant demeanour (speak to us if you love food!)

4) Company uniform to be provided

5) Possess of own transportation is a plus

6) 5.5 days work week

Join a well-known Finnish MNC as a Sales Manager. With a strong global presence and offices across Europe, the Middle East, the Americas, and Asia Pacific, we are a trusted partner to the glass processing industry.

As a Sales Manager, you will play a pivotal role in driving business growth and building lasting relationships with our customers. You’ll have the opportunity to work with state-of-the-art technology, inspire potential, and open doors to exciting opportunities globally in the glass industry.

• **MNC**
• **Travel Opportunities**
• Basic from $5,500 to $7,000 + Commission
• Fixed overseas travel allowance
• Accommodation included overseas
• Monday – Friday, 8:15am – 5pm
• Location: Redhill

Responsibilities

• Develop and implement sales plans to generate new orders for machines and upgrades while identifying new opportunities and maintaining relationships with existing accounts.
• Drive customer satisfaction through effective account management, including key account planning and commercial oversight, such as managing accounts receivables.
• Oversee sales activities, including promoting defined products and services, supporting agents/dealers, and assessing market potential for growth.
• Utilize CRM tools to manage customer data, follow established sales processes, and execute accurate sales planning and forecasting.
• Conduct regular sales follow-ups, provide comprehensive reporting, and strategize to meet business objectives and market requirements.

Requirements

• Min. Diploma in Business Administration, Mechanical/Electrical Engineering or relevant qualifications.
• Fluent in Mandarin & English to liaise with Mandarin-speaking clients from China.
• Min. 4 years of experience in technical solutions or machinery sales is preferred.
• Strong ability to understand customer needs and operational processes.
• Willingness and ability to travel extensively within the assigned region.

For consideration, kindly submit your CV by clicking “APPLY NOW” or email to [email protected]

**Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R24123733 | Chen Yit Keat

We are seeking a Business Development Manager to join our growing Biopharmaceuticals CDMO team and support the growth in the advanced therapies space in ASIA. This position will be responsible for working together with the Global Business Development team and regional Head of Region ASIA with a focus on plasmid DNA, mRNA, recombinant proteins, Live Biotherapeutic Products (LBP), and related manufacturing services. This position will greatly increase our prospective business development activities in the ASIAN market (focus on Japan, Korea, Southeast Asia, India, Australia & New Zealand) and contribute to sales and marketing activities to meet Wacker Biotech’s revenue and growth targets.

The successful candidate will help sharpen and further refine the marketing strategy and engage the biotechnology industry to identify new leads.

Job Responsibilities

• Identify new Leads in the pDNA, mRNA, Live Biotherapeutic Products (LBP), and proteins manufacturing space, establish communication, explore their needs, build strong relationships, and successfully win the opportunity
• Participate in the relevant conferences and present WACKER Biotech’s capabilities
• Develop a strong relationship with the lead’s relevant contact person, organize visits to the lead’s facilities or to our facilities, showcasing our capabilities and identifying the leads service requirements
• Ensure the timely preparation of proposals for our CDMO services and efficient conclusion of manufacturing service agreements
• Establish continuous market monitoring, identify trends, and liaise with Operations to develop new solutions

Job Requirements

• Minimum Bachelor of Science in biology, chemistry, biochemistry, microbiology or similar relevant education
• At least 4 years of relevant industry sales/business development experience
• At least 2 years of experience in the field of plasmid DNA, mRNA, Live Biotherapeutic Products (LBP), and proteins manufacturing services or cell and gene therapy at a broad commercial CDMO
• Excellent verbal / written communication and technical presentation skills
• Track record of establishing relationships and creating partnerships with employees across the organization, both on a regional and international level
• Ability to air travel, attend Biotech conferences, and give presentations
• Ability to work independently with limited supervision

Position: Tenant Development Manager - F&B

• Working Day: Mon to Fri
• Location: HQ near Woodlands South
• Salary: Basic $4000 - $4800

Requirements:

• Diploma / Degree in Business, Real Estate or related fields with minimum 2 – 3 years of relevant working experience in tenancy management and leasing.
• Possess solid presentation skills, proficient in MS Office applications.

Responsibilities:

• Source and explore potential food tenants both locally & abroad (including new start-ups) for partnership and development through site visits and/or cold calling.
• Partner and help existing talented tenants/hawkers with passion to grow and expand operations within the food court chain.
• Track and analyse the sales performance of tenants.
• Plan and implement the tenancy mix. Being able to identify suitable tenants that fit into the desired tenant mix. Constantly strengthen and refresh food mix with new and exciting food concepts.
• Lease management and administration.

About the Role

You will be part of the Business Development department, responsible for formulating and executing tenant leasing strategies and building strong tenant relationships within our Food court/Coffee Shops.

Suitable candidate need to be highly sensitive to what is happening in the food industry market, you will be able to identify market trends, and capitalize on opportunities to secure new tenancies. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to space requirements.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Opportunity

• Adecco is partnering with a leading bank to look for a Futures & Derivatives Clearing - Front to Bank Review - BA/ PM
• Focus: Provide PM/ BA support for front to back control review in futures and derivatives clearing.
• Starts off as a contract 31st Jan 2025 - 31st Oct 2025
• Location: East

The Talent

• Knowledge on Futures and Options products and Clearing industry
• Experience of working across multiple disciplines within finance or related industry
• Examples of delivering process improvements and controls enhancement
• Knowledge of Operations businesses/ functions in an Investment Banking environment beneficial
• Experience in Data Analysis and any data tracing through multiple systems front to back would be highly beneficial
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
• Excellent analytical and problem-solving skills and ability to clearly document findings and put together proposals for solutions.
• Inquisitive mind set and willing to work outside your comfort zone in either skills, time or location
• Be a strong communicator both written and verbal to help explain the problem, capture the team inputs and work through to resolution
• Knowledge & understanding of workflows and controls to enable leadership within the team
• Lead wider teams in proving the effectiveness of the process or controls
• Ability to work independently, multi-task, well organized and have great attention to detail and take ownership of various parts of a project or initiative.
• Able to lead conference calls and produce meeting agendas, materials, and minutes.
• Excellent Excel, Powerpoint and process mapping skillsets
• Ability to work in fast paced environment under tight contractual deadlines.
• Excellent communication and stakeholder management skills, with the ability to communicate to a range of audiences and facilitate discussions.
• Willingness to ask questions, challenge the process and seek out answers.

The Job

• Evaluating front to back control processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions with SME's and other inputs.
• Leading ongoing reviews of business processes and developing optimisation strategies for Target Operating Models, BRDs, User Stories, Test Case.
• Staying up-to-date on the latest process and operational advancements to automate and modernise systems.
• Conducting meetings and presentations to share ideas and findings.
• Communicating with all stakeholders & to elicit, analyse and validate the requirements for changes to control processes, within workshops, working groups and other forums.
• Identifying, documenting, and analysing business requirements against risk through process discovery and managing these through to completion/escalation
• Analysing the information collected in a detailed manner whilst working independently and as part of the overall team

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Project Manager (FX & Derivatives)
• We regret to inform that only shortlisted candidates will be contacted

Amos Tan Jun Han

EA Licence Number: 91C2918

Personnel Registration Number: R23113385

Our client is a global financial institution, and they are looking to hire a skilled IT Risk and Compliance Manager to take charge of technology risk initiatives across APAC region. This role involves working closely with various teams to strengthen IT Governance, Risk, and Compliance (GRC) frameworks and ensure regulatory adherence.

Job Responsibilities:

• Lead regional IT GRC activities, including risk reporting, audits, and control reviews.
• Conduct control self-assessments and independent control testing.
• Advise technology teams on risk management, resolving issues, and enhancing controls.
• Develop risk mitigation strategies and support governance tasks like KRIs and frameworks.
• Refine IT policies and processes to align with industry standards.

Job Requirements:

• Minimum of 5 years’ experience in IT risk, control, or audit experience, preferably in financial services.
• Strong understanding of cyber risk management and regulatory compliance requirements such as MAS TRM.
• Excellent stakeholders’ management skills.

If you are passionate about driving IT risk excellence and building resilient systems, apply now to join our team!

1. JOB DESCRIPTION

Job Title

IT infrastructure and security officer

Occupation

IT INFRASTRUCTURE MANAGER

Job Description & Requirements

Position: IT Infrastructure and Security Manager - Asia Region
Employment Type: Permanent
Salary: SGD 4,000 - 5,500 (depending on skill level and experience)
Location: Singapore
Regions Covered: Singapore, Malaysia, Cambodia
Benefits: Annual leave, Sick leave, Hospitalisation leave

Company Overview:
We are a leading multinational company seeking a highly skilled IT Infrastructure and Security Manager to oversee our IT infrastructure and security operations across the Asia region. This pivotal role will be based in our Singapore office, covering Singapore, Malaysia, and Cambodia. If you are an experienced IT professional with a passion for technology and a commitment to maintaining high standards of security and compliance, we invite you to join our dynamic team.

Key Responsibilities:
As the IT Infrastructure and Security Manager, you will ensure strong IT governance and management in line with the company's internal policies and procedures. Your responsibilities will include:

• Identifying and implementing improvements to IT infrastructure, security, and business solutions, covering networks, servers, firewalls, printers, computers, Wi-Fi, ERP software, and VoIP systems.
• Managing network and system administration, including servers, databases, and cloud platforms to ensure optimal performance and security.
• Participating in the development, revision, and implementation of IT policies, guidelines, and standards.
• Conducting security audits, vulnerability assessments, and ensuring effective logging, monitoring, and response to security events and vulnerabilities; enforcing physical security measures.
• Managing identities and access controls using systems like Active Directory/EntraID; implementing secure protocols and multi-factor authentication.
• Reporting to management on the performance of IT infrastructure, including system outages, security issues, and vendor services.
• Ensuring compliance with data protection regulations and supporting business continuity and disaster recovery planning.
• Staying current with industry trends and technological advancements; driving continuous improvement and innovation in IT practices.

Qualifications:

• Proven experience in IT administration and security management, including identity management, access control, and incident response.
• At least 5 years of experience with desktop computers, laptops, servers, and networking devices (switches, routers, firewalls), and identity management systems (e.g., Active Directory). Working experience with Cisco and Cisco-Meraki firewalls is an advantage.
• Strong knowledge of network and system administration, including servers, databases, and cloud platforms (AWS, Azure).
• Experience with Windows operating systems (Windows 10 and 11, Windows Server 2008, 2008 R2, 2012, and 2022) setup, management, maintenance, backup, FTP, etc.). Working experience with Linux operating systems is an advantage.
• Experience with Microsoft SQL Server, MySQL, and other database systems
• Proven experience in IT security management, including conducting security audits and vulnerability assessments, and patch management
• Innovative mindset with a focus on continuous improvement and staying current with industry trends.
• Excellent communication and interpersonal skills in English, both oral and written.
• Familiarity with local data protection regulations.
• Strong ability to manage vendor relationships and ensure compliance.
• Certification in relevant IT and security domains is a plus.
• Ability to start immediately or with a short notice period.

Why Join Us?

• Opportunity to work in a dynamic and innovative environment.
• Play a critical and exciting role in securing our IT infrastructure across multiple countries.

How to Apply:
Interested candidates are invited to submit their resume and cover letter to [your email] by [application deadline]. Please include "IT Infrastructure and Security Manager - Asia Region" in the subject line of your email.

We look forward to welcoming you to our team!

Key account Manager / Executive FMCG - Supermarket

Overview

As part of our 2025 plan, we are seeking a Key Account Manager / Executive to drive business growth in the Singapore FMCG market,

You are required to identify opportunities to increase sales and customer satisfaction, develop clients account strategies to meet sales targets, identify product placement opportunities, analyse market trends, identifying growth opportunities, collaborating with sales team and FMCG outlets on promotional campaigns.

Roles:

As a Key Account personnel, you will play a pivotal role in expanding our future growth and reinforcing our presence locally in the FMCG industry.

· Your responsibilities will include:

• Identify opportunities for product placement in the supermarkets, retail stores, gourmet stores, pharmacy chains, outlet chains.
• Manage products and ranging negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.
• Provide regular updates and performance reports on key account activities and sales performance to head of sales.
• Managing sales and product portfolio.
• Analysing profit margins and developing strategies to improve them
• Collaborating with brands and clients
• Addressing logistical challenges related to business expansion
• Building and managing a sales network
• Communicating effectively with team members

What We Look For:

• Experience in sales, preferably in the FMCG industry
• Strong analytical and negotiation skills
• Familiarity with product details and market trends
• Ability to handle logistical challenges and build effective sales networks
• Experience with Modern Trade will be an advantage, supermarkets, gourmet stores, health and wellness shops, convenience stores etc
• Experience with major retail chains or distributors in Singapore.
• Trade Marketing experience, distributor management experience will be an added advantage.

Requirements :

• Minimum 3 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the groceries, condiments and wellness products

[Job ID: 766341]

Responsibilities:

Own and oversee the Organizational Risk Management processes to highlight potential high-risk areas for management attention.

Outsourcing, New Product/Business Check:

• Review outsourcing and third-party management documents (e.g., policies, procedures, manuals, outsourcing registers) to ensure compliance with MAS Outsourcing Notice, Guidelines, and related documents.
• Ensure and support the outsourcing process and framework are compliant with MAS Outsourcing Guidelines, including consolidating outsourcing reports for MAS submission.
• Assist other departments with new and periodic third-party management reviews.
• Support the setup of the New Product Committee to study and review new products or businesses.
  

Business Continuity Management (BCM):

• Review and maintain the BCM framework to ensure compliance with regulatory requirements.
• Control, facilitate, and consolidate Business Impact Analysis (BIA) and Business Continuity Plan (BCP) results from business units.
• Plan, coordinate, and conduct BCP tests, including call tree exercises.

Organizational & Operational Risk Management:

• Develop, review, and maintain risk management tools to conduct necessary assessments.
• Enhance the effectiveness of the existing Organizational Risk Management framework.
• Control, facilitate, and consolidate the Organizational Risk
• Register to report to senior management.
• Provide key support in completing Residual Risk Assessments, collaborating with business units to identify risks and controls, evaluate inherent and residual risks, and establish mitigation plans.
• Identify and assess key operational risk areas and control gaps, working with business units to mitigate risks and improve controls as needed.
• Organize and facilitate Risk Committees and Operational Risk Committees in the risk assessment process, ensuring action plans are in place to address key risks.

Branch Self Audit (BSA), Control Self-Assessment (CSA), Branch Manual List:

• Manage Branch Self Audit processes.
• Oversee the Control Self-Assessment Framework/activities and report to Head Office (HO).
  Ensure that policies, practice guides, and procedures are regularly reviewed and updated.

Environmental Risk Management (EnRM):

• Maintain and develop a framework to manage environmental risks, ensuring compliance with regulatory expectations in collaboration with relevant departments.

Requirements:

• Minimum 4 years of relevant experience, particularly hands-on experience in outsourcing and BCP management, within organizational/operational risk management in financial institutions.
• Strong communication skills to engage stakeholders and escalate issues to management in a timely manner for resolution.
• Proficiency in Microsoft Excel.
• Basic understanding of financial markets and risk processes (from risk reporting to post-approval monitoring).
• Good knowledge of risk management processes and experience implementing process controls.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Position: Credit Admin (Senior Officer/ Deputy Manager)

We are helping our client, a reputable Chinese bank to hire as above.

Responsibilities:

· Prepares and monitors all overdue credit review, credit rating

· Ensure proper and adequate documentation of credit files

· Prepare and ensure timely reporting for Head Office and regulator reports（such as MAS 610, BIS report, MAS 760 and Top 100 borrowers survey）

· Ensure adequacy of limits and adherence to policies before disbursement

· Performs monitoring of collaterals before disbursement

· Perform biannual review of physical collaterals

· Daily monitoring of mismatch collateral values and highlighting to various stakeholders

· Manage Call Reports sent by Relationship Manager

· Monitoring of undertakings and rating validity

· Processing asset classification in NGS and preparing asset classification reports for internal stakeholders.

· Reviewing and processing low-risk transactions in the system.

· Organize the Risk management Committee meeting and prepare the Minutes.

· To handle any ad-hoc assignments.

Requirement

· Bachelor or higher qualification, with at least 5 years of working experience in credit administration

· Experienced in MAS 610 reporting, managing drawdown, rollover and collateral management.

· Experienced in credit risk management and well- versed in the requirements for loan drawdown review

· Strong in compliance, regulatory adherence and credit process management

· Proficient in the data processing and writing minutes

· Meticulous, versatile and good interpersonal skills. Able to work independently with minimal supervision.

· Proficient in both English and Mandarin (spoken & writing) to liaise with Head Office colleagues.

Working location: CBD

Job ID :401769

Key Responsibilities

• Actively acquire and prospect new Premier Banking customers from the onshore market (Singapore).
• Develop and deepen client relationships to achieve business objectives and personal growth targets.
• Contribute to the overall success of Premier Banking through consistent sales performance and exemplary customer relationship management.
• Provide professional consultative financial analysis to affluent clients, identifying their needs and recommending tailored financial planning solutions.
• Regularly update clients with market trends, insights, and potential investment opportunities.
• Promote and cross-sell an extensive range of banking products, including investment solutions such as unit trusts, insurance plans, and treasury products.
• Ensure superior customer service standards to enhance client satisfaction and loyalty.

Requirements

• A minimum of 3 years of experience in sales within the banking and financial services industry, preferably managing affluent clients.
• Proven track record of achieving and exceeding sales performance targets.
• A recognized university degree with relevant certifications (e.g., CMFAS certifications: RES1A, RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• Strong understanding of financial products, including investment and insurance offerings.
• Exceptional interpersonal and communication skills, with the ability to engage and provide consultative advice to clients effectively.
• Self-motivated with a proactive approach, capable of working independently and in collaboration with team members.
• Demonstrates creativity, initiative, and a results-driven mindset.

We regret that only shortlisted candidates will be notified. However, all applications will be retained in our resume bank for future opportunities.

Your application will be processed in line with our company’s Privacy Policy. Please refer to: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Condominium Manager

Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
Working Location: Dalia Park (nearest MRT Tampines East)
Salary Range: $3600-$3800

Job Responsibilities

1) Operations

• Manage and maintain residential/commercial property sites as assigned.
• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied.
• Review and recommend replacement/improvement plans for managed sites.
• Provide essential customer service support to the residents and owners.
• Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process. (e.g. attending site briefing, costing provisions, quality proposal, tender submission/interview)
• Approve and adhere to budgets and expenditures.
• Maintain good relations with client, staff, contractors and visitors to the site.

2) Managing Employee Development

• Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Uses all available on the job training tools for employees; supervise on-going training, initiatives and conducts training, when appropriate.
• Manage all staff through Scorecard Process with clear defined goals.
• Shape culture of Abacus Property and constantly repeating our core values.

3) Maintaining Employee Relations

• Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.
• Ensures employee issues are referred to the Department Head for resolution
• Communicates performance expectations in accordance with job descriptions for each position.

4) Managing Legal and Compliance Practices

• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Personal Data Protection Act. (PDPA)
• Ensures medical records are maintained in a separate, secure and confidential medical file.
• Ensures all safety and security policies (e.g., work safety, lost and found items, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, company meetings, etc.
• Conducts periodic claims reviews with the Finance Department to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.

Job Requirements

• Relevant Experience

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities

• Manage and motivate retail sales associates to achieve sales targets and provide outstanding customer experiences
• Oversee the day-to-day operations of the boutique, including inventory management, visual merchandising, and staff scheduling
• Analyse sales data and customer trends to identify opportunities for growth and implement effective sales strategies
• Provide excellent customer services to ensure customer satisfaction
• Train and develop the sales team, ensuring they are knowledgeable about our products and capable of providing personalised, consultative service
• Foster a positive and customer-centric work environment that aligns with the company's brand and values
• Collaborate with the marketing team to promote products and events, and drive in-store traffic
• Ensure the boutique meets all relevant health, safety, and compliance standards
• Ad hoc duties as assigned

Requirements

• Diploma or NITEC in any discipline
• At least 2 - 5 years of retail sales experience, preferably from bridal boutique industry
• Candidates with retail sales background who are passionate into bridal boutique industry are also welcomed to apply
• Excellent interpersonal and communication skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About VSMC

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Key Responsibilities

• Take charge of facility FMCS package concept design and RFP Preparation for 300mm semi-conductor Fabrication plant.
• Supervise and monitor EPC contractors or design consultants’ design progress.
• On-site management FMCS package construction schedule and commissioning.

Education Qualification & Essential Experiences

• Bachelor's degree in related Engineering field
• 300mm fab facility electrical system operating experience, especially FMCS System.
• Good written and verbal communication skills in English
• Good skills of computer software e.x. Microsoft Office, Microsoft Project, AutoCAD etc.
• Candidates with proactive attitude and responsibility good collaboration experiences in construction project.

Key Skills and Attributes

• Good interpersonal and communication skills to work effectively across functions and geographical teams with diverse background
• Strong analytical and problem-solving skills to achieve positive results and outcome
• Goal driven and an excellent team player that can work under pressure in a dynamic and fast-paced environment
• Has a growth mindset, prioritizing adaptability, resilience, innovation, and ongoing learning to support business needs.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.

• Develop a relationship with regular customers.

• Follow food and safety regulations.

• Order food supplies for the kitchen.

• Ensure that customers are satisfied with food and service.

• Assist with marketing events.

• Create restaurant policies.

• Design attractive menus

Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards · Preserve excellent levels of internal and external customer service · Design exceptional menus, purchase goods and continuously make necessary improvements · Identify customers needs and respond proactively to all of their concerns

Responsibilities:

• Develop, manage, and sustain the program including the selection and implementation of any digital tools
• Focal Point for Asset Integrity Management program
• Provide effective management and leadership to the integrity teams, ensuring the personal and technical development of team members
• Provide technical support and guidance to the Integrity teams, define inspection requirements and ensure the utilization of appropriate inspection techniques
• Monitor and report asset process technical data including key asset integrity metrics to the internal stakeholders
• Develops dashboards to provide timely and accurate reports to the APAC Management team on a regular basis, identifies any challenges and follows on recommend actions to be taken.

Requirements:

• Degree preferably in Corrosion Engineering, Mechanical Engineering or Metallurgy or Chemical Engineering
• Minimum 10-15 years of specific experience in Mechanical Integrity Management, Risk Based Inspection and / In-Service Inspection (excluding purely NDT).

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

• Oversee monthly group closing, consolidation, financial reporting, and variance analysis.
• Prepare materials for Board meetings and SGX/HQ results announcements.
• Manage group budgeting and forecasting processes.
• Coordinate and prepare the Group’s annual report.
• Advise subsidiaries on accounting and financial reporting.
• Review audit findings and ensure timely resolution of issues.
• Liaise with auditors and external service providers.
• Ensure compliance with accounting standards, policies, and internal controls.

Requirement:

• Degree in Accountancy or equivalent.
• Min 8 years of Accounting and Audit experience with at least 3 years of managerial experience.
• Experience in SGX reporting and familiar with SFRS standards is a must.
• Experience in Accounting system implementation will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.

We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Be Part of Our Success

· Design, configure, deploy, and maintain Wintel and Linux server environments.

· Conduct server hardening for both Windows and Linux systems.

· Lead and collaborate with the teams to implement and oversee server hardware, virtualization technologies, and storage solutions to ensure availability and scalability.

· Lead virtualization initiatives using industry-standard platforms such as VMware vSphere, Hyper-V, or KVM.

· Optimize virtualization environments for efficiency, performance, and resource utilization.

· Design and manage Storage Area Networks (SAN/NAS) and backup solution, ensuring data availability, integrity, and optimal performance.

· Implement and administer storage solutions, including storage provisioning, zoning, and troubleshooting.

· Implement security best practices for infrastructure components and virtualized environments.

· Ensure compliance with industry standards and regulations related to infrastructure and data storage.

· Manage and remediate the VA and PT findings and GITSIR

· Develop and maintain scripts and automation tools to optimize IT infrastructure.

· Monitor system performance, troubleshoot, and resolve issues related to the IT infrastructure.

· Design and deploy functional networks (LAN, WLAN, WAN).

· Familiar with network and backup devices (switches, routers, etc.)

· Maintain complete technical documentation.

Qualities We Value

· Knowledge in Computer Science / Information Systems / Information Technology or related field.

· Minimum of 5 years of experience in IT infrastructure engineering with a focus on Windows Server and/or Linux Server administration.

· Backup Implementation Experience with Dell EMC is a plus.

· Proven experience in designing on-prem data center architectures.

· Proficiency in configuring, managing, and troubleshooting Windows Servers and/or Linux environments.

· Solid background in network administration and architecture.

· Professional network certification (e.g. CCNP, CCDP) and cloud certification is a plus.

· Singaporean only

· Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621